Read what people are saying
about Precision Garage Door

Walker did an EXCELLENT job fixing my garage door. He inspected the garage door, then provided me with several options. Many Thanks!

- Andrea S

Tim was prompt, courteous and thorough. I was very pleased with his service.

- Bruce Goldsmith

Jesse was very professional and knowledgeable help me understand what issues were, bearings and a spring was replaced . I believe I saw advertisements on TV and maybe a truck in the neighborhood thanks

- William Nixon

Wow, what excellent service. Tom came to our home right on time, gave me several options and after discussing the details of all options he moved forward with the repairs. This was a great service experience. Thanks, Bill

- Bill Baumker

Tim was my technician. He arrived on time and quickly determined what his next steps were. Due to prior poor maintenance the door was loud, shaky and operated erratically, causing it to jump off the rails. He replaced worn rollers, adjusted the rails and lubricated the hinges. Door now opens very smooth and quiet. I couldn't be happier with the results, and Tim never tried to sell me work or parts I didn't need.

- Bob C

An easy 5 stars review for Precision Garage Door. I've called on them several times over the years (and they've never disappointed). Most of the time they have same day service (which is impressive). Their reps are always kind and knowledgable. Their price seems fair...given the prompt service and knowledgable technicians. There are a lot of businesses/service industries that would do well to study the model Precision Garage Door uses. Well done! A shout out to today's tech, Tom, also. I trust Precision Garage Door. Thank you.

- Chad Harris

I called precision,they had someone come the same day and fix my problems. Very courteous. I had a large gap big enough for a squirel to fit under and the old opener would not let me program the in car openers to it. They found a frayed cable so I had them go ahead and change cables and install new opener. They even programmed both cars to the opener for me. Very pleased with their work.

- Rich Nickols

Very knowledgeable and respectful prices were good.

- David Bailey

great work, professional, respectful,

- Harry Bellinger

Very nice service man. Very good work. This is the second time I have used this company and will use them again should it become necessary.

- Suzanne Fox

My sister recommended Precision because of the nice job they did repairing her garage door, and our experience was no different. Our technician, Kane, was pleasant and polite, and he provided the right amount of detail in explaining the repair options. We will definitely recommend Precision.

- Paula Martin

Same day AMAZING service! Tim came out the SAME DAY that we called and replaced the entire existing garage door opening system THAT DAY. Since we wanted the WiFi enabled system and the second door needed a total installation, Tim was back as promised SUNDAY morning and finished the job right and the first time. Fantastic service which is becoming a lost art these days. Thank you, Precision Garage Door!

- Tom Durick

HE WAS AWESOME. THANK YOU VERY MUCH.

- Donna Hammond

Tim, the service person, was good. However, despite talking to scheduling person and describing the need for new batteries, and despite an email to them describing the need for battery replacement, the service person arrived without batteries and told me batteries were backordered. Admin to service person to customer communications were POOR!

- Bob Kidder

Thank you for taking the time to leave us your feedback. We would like to apologize for this huge inconvenience . We have you scheduled for the first appointment tomorrow morning and we will be sending out our technician fully stocked and ready for service. I appreciate you taking my call this afternoon and giving us the chance to make this right by you.

Technician was very good and knew his job He was very pleasant and answered all of my concerns. I would certainly recommend precision door for any repair

- Ken Bullock

The whole process was very smooth. The initial phone call at ur office, re scheduling, pre schedule phone call, meeting David Crowe, educated on the work before and after and the quiet garage door.

- Jennifer James

Had an annoying noise from garage door. Found Precision because original company's service tech forgot us twice! Tim W was superb! Super informative, no pressure and let me make the decision as to what to fix or not fix. Ended up with all new rollers, and a new support that fixed my problem! Appreciate Tim's customer first attitude that was friendly and informative. I even asked Tim to replace my Pioneer Service sign with a new Precision Sign! Thanks Tim and Precision Door!

- Jeff Starrett

The service from start to finish was excellent. Customer service was beyond my expectations, which is extremely important. Everything was explained and demonstrated and the installation went very smoothly. Everyone was knowledgeable and very professional. I highly recommend Precision for all garage door services!

- Marsha Miller

Hi Mr. Rapp, Tried to send an e-mail to you and it was sent back. We had the garage door put in on Tuesday. Sounded great when the tech left, but yesterday and today, the door is not as quite. So, I called the office,614-768-6353. She is sending our tech back on Monday. So, I hope things are resolved then. The only other thing is, some time down the line, I may reach out and see if if I can get the Thames window inserts. But all in all, very kind and hard working people you have working for you. Thank you. Erin

- Mark and erin Stephens

Thank you for taking the time to reach out to us. We are sending a installer back out there for you Monday afternoon and will get that issue resolved. If you have any other questions please email us at customerservice@precisioncolumbus.com.

I was so impressed with the timeliness, knowledge and service product I would recommend to anyone in need of garage door service. Excellent Service!

- Janice Ikins

I needed the bottom rubber seal repaired on my garage door. After 2 handyman couldn't repair it I contacted Precision Garage Door since their website said they make those repairs and they have extended hours. I contacted them and they came out a few hours later and repaired it. Very satisfied.

- Mark Sgriccia

Tom was an awesome installer & took care of replacing garage door opener & updating our garage door with much needed replacement parts. Fully operational now & running smoothly. He was very nice & professional.

- Kim

The young man explained everything to me and the approximate cost and there was no mess once he was finished. I appreciated his thoroughness and the ability to pay with 3 checks - great idea for your clients! Gail Tibbals

- Gayle Tibbals

Did a great job. Thanks

- Beth Manderfield

Quick turnaround, great customer service, very knowledgeable about what was needed to get the job done and done correctly. Tim Jr. did a great job on the install and made great recommendations based on my needs. Thank You!

- Austin Dickson

Outstanding service. Complete explanation of lift problems and what needed to be fixed. Cost is very reasonable. The young man who came and did all the work was Outstanding for many reasons.

- Tom Tatham

Excellent service - appointment at my convenience-tech very knowledgeable and informative- quick to complete work and very neat - Job Well Done!!

- Paul Still

I immediately called your office to praise Justin who repaired and performed preventative maintenance on my old automatic garage door. Justin is helpful, upbeat and proactive. He even was able to get my extra old garage remote control opener to work. Kudos too you Justin. A wonderful employee you have. He's a keeper. Thank you, Christina Monnier

- Christine Monnier

Megan Jewell was awesome meeting with us and doing the quote today! The lady answering the phones was extremely friendly as well yesterday. We are just confirming we are getting the best value pricing before placing the order Thanks Larry

- Larry Hessler

Quality work, and installed in a timely manner.

- Jim Voss