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about Precision Garage Door in:
Westerville, OH
Precision Garage Door of Columbus Ohiohas received 454 reviews, averaging 4.90 Stars:
Westerville, OH
Product:
Westerville, OH
This company is the best! They came within hours of my call even though it was not an emergency. The technician, Kahn’s, was very knowledgeable and friendly and observed all COVID protocols. I highly recommend Precision.
- Doug Hoover
Product:
Westerville, OH
The service was excellent and extremely responsive! I was offered an appointment for the same day when my door failed. Matt, my technician, was professional, provided my multiple options based on his assessment, and completed the work quickly once I made a decision of which option I wanted. After the work was completed, he walked me through everything so I was comfortable with the new opener and how it worked.
- John
Westerville, OH
I needed my garage door springs replaced. The technician, Dustin did a great job. He answered all of my questions and was done in one hour. My door is working so much better now than ever before. Much quieter. The price was very reasonable. I would highly recommend Precision for your service needs.
- Tim Ingle
Westerville, OH
I had the best experience with Precision. My garage door broke and I noticed down the street was a Precision truck. I walked down and asked if they could take a look at it when they were finished. The guys came by and checked it out. They told me what was broken and that they only did installs but to call their company and someone would fix it right. I called and had an appointment the next morning. Gary came out to do our repair and was the best. He examined the garage door thoroughly. He explained everything that needed addressed. He gave me the priority list of what needed fixed now and what needed watched. He then priced it all out while explaining the differences. We chose a plan and he went to work fixing the door. I checked on him a little later and he told me that there had been an error loading his truck. But since that wasn't my fault he gave me a better part for the same price he quoted me. I was shocked. No many companies would have done that. We had a different garage door company sticker above our keypad. You know the ones when you need a number quick you call them. Well before he left I said Gary can you please put a Precision sticker up there so that I can ALWAYS call you guys. This was. a great experience.
- Timothy Wolfe
Westerville, OH
Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.
- Matt Whitehead
Product:
Westerville, OH
The overall experience was outstanding. Our service person was very professional and gave me great options to take care of our needs.
- Dave Williams
Westerville, OH
We were impressed from the time we called with the problem to a technician coming out and fixing the problem was a total of 2 1/2 hours. The quality of service we received was excellent! Will refer friends to Precision.
- Shawn Minke
Westerville, OH
From talking with Amanda to schedule repair to Walker explaining various repair options to Walker completing repairs, the process was very easy. The call and repairs were on Sunday. Parts in the truck and all the necessary tools to complete. Door working well. Thanks
- Larry Walden
Westerville, OH
Hi Mr. Rapp, Tried to send an e-mail to you and it was sent back. We had the garage door put in on Tuesday. Sounded great when the tech left, but yesterday and today, the door is not as quite. So, I called the office,614-768-6353. She is sending our tech back on Monday. So, I hope things are resolved then. The only other thing is, some time down the line, I may reach out and see if if I can get the Thames window inserts. But all in all, very kind and hard working people you have working for you. Thank you. Erin
- Mark and erin Stephens
Thank you for taking the time to reach out to us. We are sending a installer back out there for you Monday afternoon and will get that issue resolved. If you have any other questions please email us at customerservice@precisioncolumbus.com.
Westerville, OH
Our technician, Kayne, performed a garage door repair. Kayne was knowledgeable, polite and very professional. He completed our service work in a timely manner and answered all questions in a very satisfactory manner. Your TV advertising in regard to professionally trained technicians did provide us with a high level of confidence in your company. 5 star rating - would definitely use your company again. Steve T.
- Steve Thomas
Westerville, OH
We had issues with a Liftmaster opener we had you install 8 years ago. It appeared that the issue was the mother board. Alex Eliopoulos explained our options giving us multiple choices. He was very helpful and there was no pressure for us to decide either way. We ended up getting a new Liftmaster installed and he also corrected another issue for us. Alex was very professional and courteous. It was a pleasure having him out to our home. You should be very proud to have him as a customer facing member of your organization. Thank you Alex!
- John & Michele Martin
Service Provided:
Product:
Installers: Alex Eliopoulos
Westerville, OH
Kayne worked had; explained all; friendly; we "hope" will continue to work well
- Bill Green
Westerville, OH
Kayne Sickler was great. Explained everything very clearly.
- Angela Stewart
Product:
Westerville, OH
Angie's List gave us the initial contact information. All the mechanisms, springs, opener, belt switches, etc. were replaced. The technician, Dustin, thoroughly demonstrated the deteriorated condition of the mechanisms, due to the age of the installation. His truck carried all the necessary parts so he completed the replacements on that first visit. I would highly recommend Precision Doors.
- J. H.
Westerville, OH
Quick response, safety conscious (Tech was wearing mask all the time), friendly attitude and fair repair cost.
- Fernando U.
Westerville, OH
We have used Precision for many years and always get a prompt response, knowledgeable technicians and quality products and services. Highly recommend them!
- Janet Garlock
Westerville, OH
My garage door was not opening correctly, and the problem was difficult to troubleshoot. Dustin came out and provided excellent service. He figured out a way to adjust the door, and it is now opening quietly and smoothly for the first time in months.
- Jennifer Z
Westerville, OH
Great greeting and responsiveness! They were able to get me in the day I called. Walker the technician Started @ 5 accessed work that needed to be done, made good safety And enhancement recommendations. He didn’t leave until the work was done! Thanks.
- Greg Boll
Service Provided:
Product:
Technicians: Walker Furhpas
Westerville, OH
The service and repair of our garage door was excellent. We were given all the options and costs. Very happy with the service from Precision. Sherry & Bill Harman
- Bill Harman
Product:
Westerville, OH
Quick, polite team who took the time to explain the technical details to a non-technical person during the replacement of parts.
- Courtney James
Product:
Westerville, OH
Prompt, provided multiple options with pricing, did work the same day. Our technician was courteous, friendly and fast. Very pleasant experience all around.
- Amy Tincher
Westerville, OH
Prompt respond to the service, friendly and knowledgeable tech . Just expensive .
- Rey Thompson
Westerville, OH
Truck came out promptly and the repairman was polite and knowledgeable. He presented my options clearly with exact pricing, and the door was fixed in a couple hours. Door works smoothly & quietly now.
- Paul Baden
Westerville, OH
Tim originally install my new garage door opener in July 2017, and did a great job. We just had our garage floor tourn out, and a new concrete floor poured. The door wouldn't go down all the way, due to the new floor being higher than the old one, which had dropped and cracked. Tim adjusted rails and down stop sensor, and the door functions correctly now. Tim pointed out a split in the door where the bracket that moves the door up and down, and that the original springs were looking like they may be going soon. We'll probably just have a new door, rails and springs installed in the not to distant future. We'll be calling Tim back to remove old door, and install new one.
- Deborah Gifford
Westerville, OH
Tim, a technician for RAPP Operations/Precision Door Service, did a great job installing a new LiftMaster belt-driven garage door opener and new garage door rollers. He also replaced a broken hinge he discovered while making minor repairs to a lower garage door panel. The entire job was done in less than an hour and a halve. The belt driven unit, along with the new nylon garage door rollers, was indeed very quite-- could barely hear it compared to the previous chain drive unit. The reason I gave 4 stars vs five stars (the job Tim did was clearly worthy of a five) was due to the amount charged for the parts replaced. However, after to speaking with RAAP's office manager, a reasonable adjustment was made to the final invoice. I was very satisfied with the overall service provided by RAPP/Precision Door Service.
- Bill Crow
Product:
Westerville, OH
I thought the service tech was knowledgeable and professional. He explained everything and make recommendations and we thought he did a wonderful job. I was very pleased to have the weather strip replaced and the rollers. Great service and price!
- John Keipper
Product:
Westerville, OH
Anthony came out the same day I had my issue, then replaced the whole garage door opener and added a keypad within 1 hour. I definitely recommend these guys.
- Chuka Akusoba
Product:
Westerville, OH
I am so happy we chose Precision for our new garage door. Everything went flawlessly. Ead, who came to give us our new door estimate, was prompt, friendly and professional. The price was great for the size door we needed, so we yes on the spot. Our appointment was set for one week later. I had a question about our service, so I contacted customer service via email, and Liz was excellent as well. Colin installed our door, and just like Ead and Liz, he was very friendly, prompt and professional. He cleaned up the area after he was done, and the door looks amazing! We definitely made the right choice. Every person we had contact with during this was great. Thank you all very much for the beautiful new door, and also the excellent service. I'll recommend you to everyone.
- Michael Swallow
Westerville, OH
Fantastic job! Our tech was amazing
- Jaimine Johnson
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
The garage door literally broke when two men and a truck arrived to move my furniture in the house! You were here in about an hour and fixed it on the spot! I was very grateful!
- Brenda Goff