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about Precision Garage Door in:
Westerville, OH
Precision Garage Door of Columbus Ohiohas received 467 reviews, averaging 4.90 Stars:
Westerville, OH
Product:
Westerville, OH
The technician, EN, could not have been more knowledgeable, professional and considerate. The phone staff were also receptive and responsive. The job was performed and completed very well, without a hitch. Thank you.
- Patrick Ozbolt
Westerville, OH
I called precision doors to look at replacing broken spring. Came out very professional then came the quote for repairs. In my opinion it was a quote that was ridiculously priced. I was told I needed new everything. I was told I needed dual springs instead of single new bearings new cables new rollers. Well I called Apex garage door they came out replaced single spring cables were fine bearings were good they recommended replacing rollers but not an immediate need. Precision wanted 1100.00 for repairs Apex charged me 405.00 huge difference I should have called them from the start. They were way more honest in my opinion.
- Heather Ramage
Thank you for taking the time to leave us your feedback. We appreciate you giving us the opportunity to discuss this situation and come together on a solution that you feel comfortable with. Any further questions or concerns please feel free to reach out to our management team directly.
Westerville, OH
Tim was very professional.
- Andrea Ellis
Westerville, OH
Tim was great! Very professional, courteous and made sure I understood how I could do personal maintenance on my garage door so as to avoid unnecessary service calls. His last comment was that my door was in excellent condition and, "see you in a few years." Thank you!
- Ken Lyding
Westerville, OH
We had a broken door spring and the service technician arrived within two hours of our call. He was courteous and efficient. He provided three different options for the repair and explained the cost and benefits of each option. The repair was completed in just over one hour. We would definitely use your services again if the need arises.
- Dan Webb
Product:
Westerville, OH
I was extremely pleased with with the service I received from Precision. They came out the day after I called (my request, they offered to have someone come out in the evening on the Sunday I called) Michael, the technician, was very nice and professional. He did a great job explaining the different options in car garage door openers, and I didn’t feel pressured into buying the “most” expensive one. I would happy to recommend Precision and will use this company again.
- Tiffany Thompson
Product:
Westerville, OH
Walker did a a great and explained everything. Very helpful, curious and knowledgeable. Thank you
- Tom Summanen
Westerville, OH
It’s been a rough season for all of us. I was pleased to see how much care and effort David put in to ensuring the job was done correctly. Great work. Definitely recommend
- Michael Montgomery
Westerville, OH
The company was very professional from the phone call for service till the time that the technican arrived. Walker was very courteous and professional. He was also very efficient with his time and had 2 new garage door openers and springs replaced in no time. Thank You Walker.
- Bob and Jeannine S
Westerville, OH
Great experience. Called and talked to Chelsea, very nice lady, got me in same day. Kayne arrived an hour later, wore a mask the whole time, very friendly,did an inspection and gave me a number of options . He replaced everything but the door in an hour. I wouldn't use anybody else for garage door issues.
- Steve Heit
Product:
Westerville, OH
We scheduled them- and they came out that same morning! Matt was super friendly, efficient. He presented different options for a solution.
- Maria and Brent Oakes
Westerville, OH
We were leaving to pick our mother up from the hospital on Thanksgiving eve and our garage door would not open ( broken springs/track etc). We contacted Precision and it was an EXCEPETIONAL experience. The lady on the phone was friendly, and helpful- within 30 minutes Kayne arrived and spent 4.5 hours repairing our door and all broken equipment. He was informative, efficient and friendly- To have this experience on Thanksgiving eve coupled with our mother in the hospital was stressful- but thanks to Kayne and the rest of the team it turned into a positive outcome. I am a customer for life to Precision based on how they handled everything. Thank you very much
- Randy Auler
Westerville, OH
The garage door literally broke when two men and a truck arrived to move my furniture in the house! You were here in about an hour and fixed it on the spot! I was very grateful!
- Brenda Goff
Product:
Westerville, OH
This company is the best! They came within hours of my call even though it was not an emergency. The technician, Kahn’s, was very knowledgeable and friendly and observed all COVID protocols. I highly recommend Precision.
- Doug Hoover
Product:
Westerville, OH
The service was excellent and extremely responsive! I was offered an appointment for the same day when my door failed. Matt, my technician, was professional, provided my multiple options based on his assessment, and completed the work quickly once I made a decision of which option I wanted. After the work was completed, he walked me through everything so I was comfortable with the new opener and how it worked.
- John
Westerville, OH
I needed my garage door springs replaced. The technician, Dustin did a great job. He answered all of my questions and was done in one hour. My door is working so much better now than ever before. Much quieter. The price was very reasonable. I would highly recommend Precision for your service needs.
- Tim Ingle
Westerville, OH
I had the best experience with Precision. My garage door broke and I noticed down the street was a Precision truck. I walked down and asked if they could take a look at it when they were finished. The guys came by and checked it out. They told me what was broken and that they only did installs but to call their company and someone would fix it right. I called and had an appointment the next morning. Gary came out to do our repair and was the best. He examined the garage door thoroughly. He explained everything that needed addressed. He gave me the priority list of what needed fixed now and what needed watched. He then priced it all out while explaining the differences. We chose a plan and he went to work fixing the door. I checked on him a little later and he told me that there had been an error loading his truck. But since that wasn't my fault he gave me a better part for the same price he quoted me. I was shocked. No many companies would have done that. We had a different garage door company sticker above our keypad. You know the ones when you need a number quick you call them. Well before he left I said Gary can you please put a Precision sticker up there so that I can ALWAYS call you guys. This was. a great experience.
- Timothy Wolfe
Westerville, OH
Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.
- Matt Whitehead
Product:
Westerville, OH
The overall experience was outstanding. Our service person was very professional and gave me great options to take care of our needs.
- Dave Williams
Westerville, OH
We were impressed from the time we called with the problem to a technician coming out and fixing the problem was a total of 2 1/2 hours. The quality of service we received was excellent! Will refer friends to Precision.
- Shawn Minke
Westerville, OH
From talking with Amanda to schedule repair to Walker explaining various repair options to Walker completing repairs, the process was very easy. The call and repairs were on Sunday. Parts in the truck and all the necessary tools to complete. Door working well. Thanks
- Larry Walden
Westerville, OH
Hi Mr. Rapp, Tried to send an e-mail to you and it was sent back. We had the garage door put in on Tuesday. Sounded great when the tech left, but yesterday and today, the door is not as quite. So, I called the office,614-768-6353. She is sending our tech back on Monday. So, I hope things are resolved then. The only other thing is, some time down the line, I may reach out and see if if I can get the Thames window inserts. But all in all, very kind and hard working people you have working for you. Thank you. Erin
- Mark and erin Stephens
Thank you for taking the time to reach out to us. We are sending a installer back out there for you Monday afternoon and will get that issue resolved. If you have any other questions please email us at customerservice@precisioncolumbus.com.
Westerville, OH
Our technician, Kayne, performed a garage door repair. Kayne was knowledgeable, polite and very professional. He completed our service work in a timely manner and answered all questions in a very satisfactory manner. Your TV advertising in regard to professionally trained technicians did provide us with a high level of confidence in your company. 5 star rating - would definitely use your company again. Steve T.
- Steve Thomas
Westerville, OH
We had issues with a Liftmaster opener we had you install 8 years ago. It appeared that the issue was the mother board. Alex Eliopoulos explained our options giving us multiple choices. He was very helpful and there was no pressure for us to decide either way. We ended up getting a new Liftmaster installed and he also corrected another issue for us. Alex was very professional and courteous. It was a pleasure having him out to our home. You should be very proud to have him as a customer facing member of your organization. Thank you Alex!
- John & Michele Martin
Service Provided:
Product:
Installers: Alex Eliopoulos
Westerville, OH
Kayne worked had; explained all; friendly; we "hope" will continue to work well
- Bill Green
Westerville, OH
Kayne Sickler was great. Explained everything very clearly.
- Angela Stewart
Product:
Westerville, OH
Angie's List gave us the initial contact information. All the mechanisms, springs, opener, belt switches, etc. were replaced. The technician, Dustin, thoroughly demonstrated the deteriorated condition of the mechanisms, due to the age of the installation. His truck carried all the necessary parts so he completed the replacements on that first visit. I would highly recommend Precision Doors.
- J. H.
Westerville, OH
Quick response, safety conscious (Tech was wearing mask all the time), friendly attitude and fair repair cost.
- Fernando U.
Westerville, OH
We have used Precision for many years and always get a prompt response, knowledgeable technicians and quality products and services. Highly recommend them!
- Janet Garlock
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Our garage door cable snapped and our opener was well past it's prime, so I called Precision Door for replacements. Our technician, En, did a great job of explaining the options we had and was friendly and knowledgeable. En did an excellent job with the install and was pretty quick considering the work involved our beast of a garage door. This was the second time I've used Precision Door's services and I will gladly call them again in the (hopefully distant) future!
- Alex Rosenberry