Garage Door Repair in Westerville, OH - Page 9

Nash Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike, the Technician was very knowledgeable, professional and nice. He even returned the same day to address a minor glitch that could have waited until the next day. Very good guy and he went the extra mile!!

Mike Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Danny Quinn was excellent. Very friendly and efficient. If all your employees are like him you are a very, very lucky business. I will recommend Precision to everyone I know.

Dallas E Braham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone I worked with to purchase a new garage door and opener and a complete total new system with controls installed did an outstanding job. All of the old garage door and system parts were hauled away. On October 25, 2024 Alana Moran met with me and gave me a quote for the cost of the new garage door and opener, and eligible discounts in the cost to perform the installations. Alex Eliopoulos installed the garage door and opener on November 1, 2024 in about 3 1/2 hours, and cleaned up everything and hauled it away. Congratulations to Alana and Alex for the great job they did representing Precision Garage Door Service of Columbus in a courteous and professional way.

Darin Richards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike McClellan was great. He gave me multiple options for a long term more expensive fix to my problem or a less expensive shorter term solution. I really appreciate that. He did not try to "upsell" which is a pet peeve of mine which many companies do and one that will not make me a repeat customer. I recently had a plumbing company come out unclog a toilet and they tried to sell me brand new toilets rather than fix the issue. I will never use them again. With that said great same day service. The person I spoke to on the phone was great as well. I will use you in the future for any garage door repairs and will promote you to my friends. I wrote a nice Google review as well which I rarely do.

Freda Levinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, professional, friendly, and competent. The door bottoms have a good seal now!

Bob Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

TV commercial

Justin Buren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was very professional, detailed and communicative. I like how they call before arrival. He explained options and did a great job walking me through the system while talking about what didn't need fixed.

Pamela Hampson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door snapped on a Saturday. I called Precision to get on their schedule, asap assuming it would be days if not weeks before we could coordinate a repair. Turned out Matt was able to come out right away and just like that….all was fixed. Ended up doing some very overdo maintenance and fixes. Matt was professional and efficient. I will refer anyone who asks. Thank you!

David Gonzalez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Megan was the sales person today who helped me decide on design and install process. She is very knowledgeable and no pressure sales process. I'm sure the technician at install will be excellent as well. TY

Brian Asher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door spring broke late on a Saturday night, I went to Precisions website, set up an appointment for a 4 hour window first thing on Sunday morning and within thirty minutes had a call and text from Danny that he would be out within 30-45 minutes. Danny was on time, very polite and started to ask questions and look at the door. He took his time to look at the door and call out anything outside of the springs that he would recommend to us. Upon his review he was very clear on what he felt we should look to fix now and what could wait. He did not come off as pushy or selling more to us outside what was most important at that time. Danny was amazing and a great communicator and educator on why he felt this needed to be done now versus what could wait and "maybe" be a problem down the road. I appreciated his honesty and thoroughness. Danny was able to fix our springs, do a few of the extra fixes we went ahead and proactively took care of. He was timely, very easy to communicate with, friendly and did a great job. Garage was just as it was prior to him arriving and cleaned everything up, and most importantly the door was smooth, operating well and quieter than it was prior. Thanks Danny, you were awesome!

Richard Toomey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife saw an ad (Print or television, unsure) and the online reviews were very good. I just wanted somebody to come out to do a garage door “tune-up”. Tim the technician arrived promptly at the promised time, lubricated the mechanism components and definitely made the garage door opening/closing much quieter. I’ll definitely contact Precision again if I need garage door service!

Kayla C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff had great customer service, he wasn’t pushy and explained my options. I’m excited to get a new garage door from this company!

Robert or Darlene Rayburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were having issues with the open and close of our door. Your technician, Gary, arrived precisely on time and immediately began working. We were pleased that he couldn't find anything wrong except maybe some grass blocking the lenses and did not charge us for his inconvenience in coming out with nothing to repair. We discussed future potential with Precision and I can say that we are likely to choose this company for any of our Garage door needs.

Kenneth Brechel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service representative was prompt, courteous and efficient. My experience was excellent .

Larry Schaller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I see you advertise on TV, so I thought I would try your services. I was well satisfied with the service with the service that Adam did. Thanks for your quick service. Larry Schaller

Kyle Stillwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, prompt and friendly service. We called and they were able to have a technician out same day. He didn't pressure us into getting additional work we didn't need either. Very satisfied with labor performed.

Margo Marazon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt came to my home to fix my garage door that wouldn't open. He was on time and did a great job replacing the motor and various parts of the door. I like the way he listed options for me to replace at the time or delay until later. He was professional and competent. I would ask for Precision Service again in the futures.

Daniel Walters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very professional and helpful in helping me decide what I should do about my garage door opener that I had been having issues with. He explained everything and did not pressure me to purchase the garage door opener. He was very friendly and courteous. Finished the installation quickly and explained how everything worked when he was done. I have used Precision a couple times before and was very satisfied.

Larry Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It’s never fun to have to have your garage door repaired but your technician Derek was truly acknowledgeable and professional. I would highly recommend Precision. Larry Howard

Amy Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was wonderful and helpful and kind

Julie Costello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent work!

Linda Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From my first phone call to the completion of having my garage door fixed I was extremely impressed with the courtesy and kindness of your employees. The repair man was extremely knowledgeable and helpful. I will not hesitate to refer you to others. Definitely a five star experience!

Joan Abrams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision today because they had installed all new parts in 2021. The technician explained what was needed to fix the problem today and recommended changing other parts that were showing wear! He explained this was not necessary but would be soon, I chose to have it done and am very satisfied! Joe was polite and personable!

Amy Hillyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called them yesterday and they came out a day later first thing in the am and had the whole new system placed in less than two hours. Really appreciate the fast service and then the explanation of everything!! Great job!!

Kenny Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I spoke to I want to say Anna after hours yesterday evening. Derek was at my house to make repairs under warranty. I appreciate the fast friendly and responsive service. Took a lot of worry off my mind not being able to securely shut my garage door. Awesome !! Thank You Very Much! From a satisfied customer!

Mike O'Dell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service was OUTSTANDING! David called me around 11:00 and said he was in my area and if I was free he could come over now instead of 4:00pm. I wasn’t home but told him that was fine I would meet him there. We both arrived at exactly the same time . He was very polite and took the time to explain what was wrong and what I needed to fix my issues. When he was finished he took some extra time to help make sure the opener in my car was working as well as the remotes, keypad, and button by my back door. He also showed me how to change the light bulbs in the motor box. In my opinion his customer service skills are the best I’ve ever seen. I hope I don’t have another issue for quite a while but if I do I will certainly ask that you send him. He also cleaned up and took all the old parts with him. My garage door really is a lot more quiet now. Thanks Mike ODell

James Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our 7-18-2024 garage door opener replacement and door maintenance by Gary from Precision was one of our best home improvement experiences. With the heightened increase of storms in our area and possible electric outages, we wanted to be sure we could always leave/enter our garage. Gary clearly explained the battery back-up openers available from Precision, including all of the costs involved with each. There was no pressure at all in this selection process, just good information. While installing the new opener, Gary identified non-opener situations with our garage door that caused some operational problems we had described to him, and we authorized fixing those issues as part of this job. The result of installing a new opener and fixing those door issues has been a revelation: the door now opens and closes very smoothly with little noise, no more jerking and clattering, and the battery back-up works perfectly. We would definitely recommend Precision (and Gary) to anyone needing garage door work.

Tim Tomesek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician did an awesome job from installation to making sure everything was set up and ready to go before he left….that is why we aes a returning customer.

Edward Drue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair needed was spotted immediately and fixed within minutes. Great experience.

Becky Roessler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because I could not get my garage keypad to connect to the opener motor. David arrived on time! He diagnosed the problem and had my door working quickly. David was friendly, professional and knowledgeable!