WITH 5,549 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door
Precision Garage Door of Columbushas received 5552 reviews, averaging 4.91 Stars:
Columbus, OH
Grove City, OH
Good job. GLad you could come on the weekend.
- Ken Moody
Product:
Delaware, OH
I just wanted to contact your company and to tell you that if all of your technicians are as good, respectful, and customer service orientated as John is, well then you have an outstanding company. I just had a service call at my home in Delaware, OH and John was outstanding in every aspect of handling the appointment in a professional manner. Also from the time I called in until the time my problem was solved, everyone I had dealings with at Precision Garage Door were great to deal with. Just wanted to say thank you and to let you know you have a very satisfied customer. Sincerely, Stewart Clinger Delaware, Ohio
- Stewart Clinger
Product:
Pataskala, OH
I chose this company because I used their service before when our automatic garage door opener malfunctioned. It was replaced in 2010 and we didn't experience any problems since it was replaced. Recently, our garage door would not open due to a torsion component, and other components needing replaced. The technician replaced all the parts and sounds better than ever. Everyone at Precision was professional, courteous and the technician was punctual. If I ever experience anymore issues with our garage door, we will definitely go with Precision again.
- Vicki Rock
Product:
Pataskala, OH
Eric was very helpful and knowledgeable. We also found out we had known each other through high school so that was a nice surprise. He did a great job and we will definitely use you again for any other garage issues.
- Joni Hicks
Product:
Hilliard, OH
I order the Stratford 2000 with cascade windows. Tim came to my house last summer & gave me an estimate. I ordered from Precision due to the experience I had with Tim last summer, I felt he answered all my questions. But this experience wasn't all pleasant. First of all, when Tim came to my house & my husband gave him a $50 off coupon he grumbled under his breath about it to him. I figured since we were paying a lot for the garage door, this wouldn't be a big deal! Secondly, Tim told my husband he would be here on Sunday, he never showed up. We assumed he would be here on Monday, never showed up. I had to call on Tuesday to see what happened. No one called me BUT emailed me instead!!! This is highly unprofessional since I work & I don't have time to check emails. I check them once a week since I have so many work emails. The lady told me he would call me again they emailed..when I told her this was impersonal she left me a message finally!!
- Teria Lynch
I'm sorry that your experience felt frustrating and I'm glad we were able to take care of the issue. Our technician and office staff spoke with your husband multiple times and informed him that the windows were on back order and we would reach out as soon as we received them. Your husband agreed to go ahead with the door installation and agreed to allow us to come back and install the windows at a later time. The next day after the door installation, in response to your message regarding the windows, we again reached out and confirmed that your order would be completed as soon as we received the windows. Once we obtained the windows our technician came out the same day to install them. We attempted to respond to your multiple communications by phone and were unable to reach you. We tried emailing you as a secondary way of communication. We appreciate your business and hope to work with you again in the future.
Product:
Dublin, OH
Excellent service, knowledgeable technician, no extra charge for a holiday repair and repairs done correctly. You guys are really good. You rate a 5 plus in my book.
- Gordon Troup
Ostrander, OH
Called to schedule a service in the morning and had a technician at my home the same day. I was pretty sure I had a faulty garage door unit but I wanted confirmation from a professional. I was told there was a $55.00 service fee which was fine. The technician confirmed my initial thoughts and then said he had to charge me an additional $50.00 labor. I felt this was a bit excessive since nothing was fixed. He did perform an inspection of springs, pulleys etc..but the garage door was just installed 6 months ago so I knew all that was okay. I felt i had to have him do something for the additional $50.00 which the inspection took 5mins. I was then informed to call Genie and that it was a bad circuit board and that it was under warranty. I was then told it would be another $50.00 for the tech to return to install. I'm in the service business as well and I get the service charge and a $50.00 per hour labor rate but I feel the circuit board should be installed at no extra charge once it arrives, and or the additional $50.00 should not have been charged with the first service. Needless to say I will install the circuit board myself, and will not use precision door in the future. With that said Gregg the tech was very professional and actually showed up early for the appointment! He also called Genie and gave them all the information and confirmed the bad circuit board. Very helpful but I still feel I was overcharged.
- Pat Lehnert
Thank you for taking the time to write a review and we appreciate your feedback. Looking over your review, although we did perform the service of balancing and lubricating your door, we've contacted you in an attempt to refund the labor that was charged. In regards to moving forward with installing warrantied hardware from a different company, since Precision wasn't responsible for the installation of your door and opener, all work would be billable. We truly appreciate your business as a Precision customer and feel comfortable refunding the cost of labor. We hope in the future you choose Precision Door for your garage door repairs.
Product:
Lewis Center, OH
John was our service technician. He arrived early, checked the door and within forty minutes had our door operational. Would definitely recommend Precision Overhead Garage Door service to anyone and will use them again should the need arise.
- Donald Nowakowski
Product:
Columbus, OH
the original installation by Precision was done efficiently and competently. The technician seemed knowledgeable and was helpful in explaining how everything worked. When a repair was needed we went back to the source. The tech this time was friendly and understood that I was concerned about the problem and the solution. Very pleased
- Leslie Howard
Westerville, OH
Tim did a great job replacing a broken spring after hours. He mentioned a service special which would also replace the rollers...which was something I had thought of doing from time to time. Tim worked quickly and with quality...the only noise you hear now is the hum of the opener.
- Ray Latham
Product:
Columbus, OH
good service
- Wayne Drum
Canal Winchester, OH
Gregg gave me several options. Very professional and great service. Because of age, decided to get new garage door with insulation. I can really tell a difference. Thanks.
- Rohdonda Hardin
Product:
Columbus, OH
The person who was sent to my home for our garage today was an unbelievable gentleman. He was thorough and never pressured me but did show me how to make the door operate better. I had issues I was not aware of and he took care of each of these problems in a professional manner. I would highly recommend your company to anyone who needed your type of service required.
- Sheri Sherman
Columbus, OH
I had a broken internal spring and Tom came out at the end of July and replaced the spring with a new type and performed all types of service to make it run smoothly including reattaching the board to the garage wall which had come loose. A month later the cable seemed to slip. The company had Tom out within an hour of my call to repair and determine the cause. He was great and did a wonderful job and explained everything. Thanks so much!
- Cheryl Huang
Galena, OH
Gregg was scheduled to arrive between 8 to 10 am. He was here about 8:15. Finished the spring replacement and tuned up the door in quick order. I would highly recommend Precision Door Service to friend and family. I would give them six stars if I could. Thanks for great service.
- James Mccann
Product:
Canal Winchester, OH
I had an emergency yesterday, August 18, 2014 with my garage door. I could not contact my usual company, so I did a google search and found precision. They were a lifesaver. My garage door was coming off the track, it wouldn't close nor open all the way
- Rohdonda Hardin
Product:
Columbus, OH
Precision serviced my parents door just the day before I needed service. When they pointed out the broken spring, I came home and checked my door and of course one of my springs was broken. I got same day service and Tim was very efficient, professional and friendly. I would definitely recommend your services.
- Wanda Barnett
Product:
Columbus, OH
Fast courteous service!!!!!
- Patty Adkins
Product:
Columbus, OH
Great Job, quick and fast
- Vincent Smith
Product:
Columbus, OH
I am very very satisfied with Gregg...I called them at 11 am and I had Gregg in my drive way at noon...he asked if he could come and hour before the scheduled appointment. He gave me options, performed the task and was out by 2 pm. Really liked the service and he even let me buy my own opener and he installed it. Awesome and quick service.
- Suresh Dandu
Product:
New Albany, OH
Tim was great! I called when I heard the spring snap. Two hours later it was fixed. Fantastic!
- Jon Calland
Product:
Grove City, OH
Tim was very timely,courteous and quick with the repairs.
- Heather Beahan
Product:
Columbus, OH
They called to say they could come earlier rather than later-anmazing! Courteous technician, no problems and same day service.
- Betsy Saxer
Product:
Lewis Center, OH
Tim came, he saw and he conquered. He removed and installed two garage doors (one double, one single) and two openers. He wrapped up the whole job in less than a day. Now instead of rotting, noisy doors/openers, we have smooth, quiet doors that will save us heating bills in winter. Top notch work.
- Ken Wallace
Product:
Columbus, OH
The technician was prompt, thorough and courteous. He gave me a complete explanation of the issues and outlined all options for me.
- Robert Meier
Columbus, OH
Service was great. Spring broke late Saturday night. Repaired the next afternoon. With all the door hardware being 19 years old it made more sense to do the entire garage door overhaul. Tom explained this thoroughly and showed me the worn cables. Door is much more quite now and has guarantee.
- Dave Kleshinski
Columbus, OH
Door repair
- Linda Woggon
Product:
Blacklick, OH
John was here on time, did a great job, and was very professional. He went straight to work and was finished in record time. I would definitely use Precision Garage Door again.
- Mary Franklin
Product:
Reynoldsburg, OH
I was so happy to have someone to help me normal busines hours. The serviceman was out here within a hour and explained to me what he could do and what I would need to have done in the future. He was professional, courteous and reassuring. I will call again when I am ready to buy a new garage door. And I will certainly recommend Precision to friends, family and neighbors.
- Linda Swafford
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I already sent my comments through and just remembered that my technician's name was Tom. Thanks again for such excellent service.
- Susan Long