Read what people are saying
about Precision Garage Door

What a great job your company is doing! This sounds a little silly, but working with your company and service tech (Derrick) today, was easily the BEST customer service experience I've had in years. We were at Disney last week - and not even Disney matched the experience I had today. My garage door opener broke this morning, leaving the door hanging part open, part closed. I called Precision early this afternoon. A real live person answered almost immediately; very nice and professional. I gave her only my name, and told her I'd used your services before - and that I had a garage door issue. She immediately confirmed my address, phone number and email address (all of which was correct) -- and scheduled Derrick to arrive between 2:00 - 4:00. I immediately received a confirmation email, confirming the technician and his photo. By 1:30, I received a phone call from the technician to tell me he was on his way. He arrived by 2:00. I found Derrick to be very nice, friendly, professional, knowledgable and obviously skilled at what he was doing. He immediately diagnosed the problem (showing me visual evidence of the problem) - and offered me a solution. In the end, he was very efficient, no pressure, very upfront -- offering two different solutions and fixed the problem (installing a new garage door opener). He actually did such a good job - I asked him to replace the other garage door opener, that wasn't even broken, but was just as old. He did so -- having to make a second trip back to the shop and returned to add the second opener. All in all -- extremely well done. Beth (owner) -- congratulations to you and your team for putting together an amazing service with quality employees. A very tall order for any business, big or small, in today's environment. I would highly recommend your company to anyone who asked. All the best. Thank you for a very unexpected and pleasant customer experience today.

- Chad Harris

I was very very pleased with the service and work that Derrick did replacing my old garage door. I would highly recommend Precision Garage Doors.

- Rose Snyder

Had an emergency repair today. A technician was out to my house in less than 30 min. from my call. Received an email informing me of the technician that was to come to my house. Derrick was very professional, thorough, and efficient. He assessed the concern, provided reasonable quote and completed repairs in less than an hour. I would recommend Precision to all my friends and neighbors. THANKS!

- Lorraine Diaz

Over the past month, I have worked with Precision Garage Door Service and they were wonderful. First, Tim replaced the spring, and most recently, Alex replaced my keypad. In both instances, I experienced amazing customer service, including quick and courteous help in scheduling appointments. Both technicians were early, called ahead, were very professional, and were extremely knowledgeable. I highly recommend Precision! Thank you so much!

- Karen Roch

Tim was very professional and timely. Greatly appreciated his work, would definitely recommend to anyone needing repairs.

- Brett

Derrick was great! Explained everything he did and why. Definitely a five star tech and performance!

- Patrick Mcgory

The man arrived within about 45 minutes to repair my garage door, completed the repairs, and left within about 45 minutes. He was quick, courteous and answered questions I had. Yes, I would highly recommend your company. By the way, I called around 1:40pm, and he arrived around 2:30pm, very prompt.

- Mark Nojiri

5 Stars Tim, the technician that came to my house, was very nice; very professional; and did a great job. The repair was not able to be made the night he came to my house, but he came first thing the next morning, even though it was his day off. There was a misunderstanding and the owner personally, and very promptly, called me. The problem was solved. I greatly appreciate the values of a family owned business. I am very pleased with the resolution and the owner's willingness to do his best to satisfy his customers. The owner exemplified exceptional customer service.

- Suzy Pettet

Tim was great. He knew immediately what was wrong with my door (broken springs) and made sure to let me know when he found bad bearings as well. He worked quickly and was in and out and I had a functioning door within an hour. Thanks for the great service!

- Ashley Hughes

On time and very professional. Thank you!

- Stephanie Woods

Precision has rock star status for us! A technician arrived and fixed our problem within 2 hours if it being discovered. Courteous, professional and on time. It's obvious that "service" is more than just a marketing buzzword at Precision. Thank you.

- Scott Williamson

Great service, helped to program a new controller and fixed the problem quickly. I would not use any other repair person for my garage door!

- Sheryl Lehman

Same day service! Who does that anymore??!! Not only that, but the service tech was able to arrive early. He was clean and very courteous, explained everything thoroughly and answered all our questions. I am happy to recommend this company with no reservations.

- Jane Parsons

Five stars. Greatest service I've seen in a while. Tom was top notch, courteous and knowledgeable. I contacted precision doors because of online ads I saw. I read the reviews and figured there was no one else I'd rather call. I would highly recommend Precision Doors. I can understand why they got the wonderful customer reviews they did. :). Thank you! ????

- Teresa Miller

The technician who wrote up the estimate to replace my existing garage door was polite and professional; however, the price quoted for a 10x7 size door was so far out of line in price with the other estimates I received that I could not go with Precision Door Co. In fact of the other 3 estimates received for the same work to be done, Precision was $350-400 more, so obviously I chose not to go with them.

- Diana Dubrul

Thank you for your feedback, Diana. As always, we strive to provide not only the best products and services, but extended warranties that allow our customers to move forward with confidence. If you had any questions regarding our products or pricing, we'd be happy to discuss what sets us apart. Please feel free to call or email us at anytime.

Your man came right away and was very polite and did the repairs very well. I like the kind of service that will get the job done as soon as it's possible and the person was very knowledgeable about the job. I found you on line. You get 5 stars from me

- Roselee Hight

Arrived on time, and was quick to repair the broken spring. Made sure everything was operating properly before leaving.

- Dhuey Cronk

Great service started with the courteous CSR. The serviceman was prompt and professional. I highly recommend this company!

- Tanya Lombard

I am very pleased with the service I received from Precision Door Service, same day service and Derrick was professional, courteous and got the job done right... Thanks very much and I would highly recommend your company for the great service you provide..

- Barb Bailey

Gregg was on time, professional and experienced. Got a new Precision opener and much quieter than the old one. Would recommend Precision company for services.

- Linda Coffey

Precision Door Service fixed the garage door in less than 4 hours from the time I call Technician, Derrick is very professional and courteous Price to install the new hinge and Angle Iron cost of $155 (including Service fee of $55) seems a bit high but I am not sure about the costs since I never got any quote from any other company. I definitely recommend them for the time and quality of service I received. Thanks,

- Venu Surepeddi

I greatly appreciate the fast response. Your technician was extremely polite and professional. He found the glitch with our older opener and had it working in no time. Appreciate the service. I see now on the website that you offer military discounts, i am glad to know that you do. I should have asked and will have to use that option next time.

- Peter Tesner

Gregg arrived when scheduled and determined it was the sensors that needed aligned, untwisted some wires and reprogrammed the unit in less than a half hour. Also gave me recommendations on what to buy when the unit needed replacing.

- Richard Williamson

Tim did an awesome job converting our door.

- Jay & Shirley Rodgers

Scheduled 2 to 4. Later, received a phone call moving appointment to 6-8. No one showed. Called after 8 to find out the system had me scheduled for the next morning which was never an option. With no options, rescheduled for the evening of the following day forcing me to miss a previously scheduled dinner meeting. Tech that finally arrived did a good job.

- Toney Durieux

Hi Toney, We're so sorry to hear about your scheduling experience; please rest assured that this issue was immediately addressed upon our discovery. We were shocked to hear about your experience, as it's not representative of our booking procedures. We're taking steps to ensure that this will never happen again. Having said that, we're glad to see that we were able to repair your door and get you back up and running that following day. We'll pass on your kudos to Tim as well! Lastly, we'd like to extend a $15.00 off coupon for this repair and your troubles. Please call to redeem! 614-294-5190.

Previous owner used your service your phone was posted in the garage. took care of the issue in 20min awesome service. Thank you very much

- James Steward

Tech was friendly and well stocked. He repaired the spring system in short time. Parts were on the truck.

- Matthew Murphy

Arrived on time, explained the problem and quickly fixed it. Highly recommended.

- Tom Balent

Quick and very reasonably priced service. Would recommend to anyone!

- Stephen Lemasters

I loved that there is same day service available! I called on a Sunday and in less than an hour Derrick was our door! He was extremely professional and very friendly. He worked quickly and was able to get our garage door up and running. I am impressed and very pleased. Highly recommend!

- Lindsay Hardy