Garage Door Repair in Columbus Metro Area - Page 170

Dave Parent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walker came out replaced the keypad and set up 2 vehicles to open from the car. I was glad to see that it was Walker on the call, you are lucky to have him he is very polite and professional and a pleasure to work with. You might think about giving him a rase you wouldn't want to lose that guy...

Ronald Babbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The wife had little incident not noticing door did not raise all the way up for whatever reason and hit with her truck. Knew we had foul weather coming the next day and needed to at least get it operable till can get replaced. Called and had instant estimated response time and showed up on time. Tyler Combs gave look over and preformed the job quickly and very satisfactory. We were able use the door in maybe less than an hour and get quote on replacement door needed before leaving. Do plan on calling back to order the new door and have you install asap. Thankyou !

Steve Dunlap

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service and the quick response was amazing. If I could give more than 5 stars I definitely would. The technician that was sent out to our house was AWESOME! Jason Otero was not only friendly and kind, but was truly professional!! I highly recommend him and Precision for any garage door issue.

Kim Davidson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek has been GREAT!! I am deaf but he does really communicate with me by using paper which I really impress with his satisfaction and customer service. I was also impress that he was able to get the repair done when I needed it to be done! So much THANK YOU!!!

Chad & Krista Neal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kayne was the technician that came out the same day our garage door spring broke and got it fixed. Very satisfied.

Sharron Perko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service.

Donnell Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door broke on a Thursday night around 8:30 PM. Since they have 24/7 service, we called and got an appointment for 10 AM-2 PM the next day. Matt arrived around 10:30 AM and had a new garage door opener installed and operating by 12:30 PM. Great product and service!!

John Boxill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service experience from beginning to end. I was able to get on the schedule within a very short time frame. The technician was scheduled the next day, I had an appointment time frame of 8:00 am - 10:00 am and the technician called at 7:45 am to say he'd be there in 15 minutes. Tim was great - he installed the unit and walked through all of the steps to get us set-up. Thanks again for a great experience.

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a broken spring. Precision was able to come out within 3 hours to fix it. Other components were sold to me and replaced also. I was not aware they were needed but trusted the technician's explanation. It was expensive but with the 7 year warranty, I should be worry free.

Robert S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision Door has been fantastic. They repaired broken torsion springs in December 2020. In January 2021 my garage door opener failed. The company that repaired the opener claimed that the wrong springs had been installed a year earlier. I was expecting a fight on my hands. I called Precision that day, they sent a technician, David C., within the hour, and he fully acknowledged their mistake. He was fantastic. He installed the correct springs and arranged for Precision to refund the amount I paid for the opener repair. In my wildest dreams I could not imagine a more satisfactory solution. I would recommend Precision Door Service without reservation.

Ben Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was very helpful. He reprogrammed our opener and didn’t push to buy a new one. I’ll call them again when I need more garage door work.

Nancy Stockwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After an evening call to their 24/7 service line , they were out to my house next morning. Jason was pleasant, very knowledgeable, explained what was needed and gave me 3 different options for repair. He had all the needed supplies and was done in little more than 90 min.They may be on the high end price wise for repairs done ,based on my quick research before service, {i'm om a fixed income}but the quick response and their policy on warranty made up for it. The quick service avoided stress of calling several companies and possibly not being able to get my car out of garage in an emergency. Sometimes you pay a little more for great customer service.

Melody Bankhead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt Eberly has serviced my garage door needs twice. Both times he has been professional and informative. He took the time to explain the what was going on and provided options to address the problem.

Mark Sturgeon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very well informed on our door operation and went out of his way to make sure everything was fixed right

Wesley Forgue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work done quickly. repairman was polite and outlined my options exactly. Work done quickly and door now working perfectly

John Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and reasonably priced. Called and came 2 hours earlier than the appointment

Asiya Touray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler C did a brilliant job on my garage door yesterday. I would recommend your company and Tyler C to anyone.

Eric Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very friendly and explained everything thoroughly. Would use again.

Lori Blair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was told the repairman would come between 10-2 and he arrived at 10:30! I was happy to see he was punctual. He explained everything to me and my husband and after he did the work showed us what he did. Then he replaced something he didn’t even see at first but did a great job! He was also very friendly and we were truly satisfied. I will recommend not only your company but also Tim to all of my friends and family members! He did more than replace the springs. He replaced the cable on my husbands door and gave us the almost like new service plus the keyless entry pad.

Raymond Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for a great, fast & efficient job Derek! We were in urgent need of a repair and remembered seeing Precision's ad on TV. We are pleased that the problem was taken care of so quickly!

B. Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kayne called ahead and arrived on time. He was very courteous and we appreciated that he asked about wearing a mask. After inspection he gave us three options for the repair. We chose to have him refurbish the current door. He explained a double car door like ours needed two springs and we only had one. He installed two new springs, bearings, hinges, rollers, cable, drums, a new operator reinforcement bracket and adjusted the door opener stops. Afterwards he explained everything he did and showed us the operation of the door. It works like a new door! We are very pleased with Precision and especially Kayne's professional appearance and friendly demeanor. We will definitely use your services again.

Jason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision after our garage door spring snapped. They sent out a technician the day of to fix the door. Tim showed up at our house and was extremely friendly and easy to work with. It was not cheap but Tim did a great job and replaced the spring. I would highly recommend Precision based on the phenomenal customer service we received. Thanks!

Phil Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walker, the technician was very courteous and explained all aspects of the issues and solutions. He worked quickly and the door works great.

Bob Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek Mason came the same day I called. Fixed a terrible job done by another person. Very professional, courteous. Great job. I am 100% satisficed.

Dixie Heck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw your advertisements on TV and when the spring on my garage door broke last night, I called Precision. A very nice lady scheduled me for a repair this morning between the hours of 8 and 12. Shortly after 8 a.m., I received a call from Jonathon stating that he would be arriving within 25 minutes. He was very professional upon his arrival and checked the door thoroughly. The rollers and spring had definitely lasted past the warranty. He gave me 3 options and explained them very well. I will recommend your service to my friends!

Ken Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I learned that my garage door would not close at around 7:30Am. Called Precision and my door was fixed and working before 10:30 Am the same day. That is what I call customer service. The tech explained what had to be done, and gave me what I determined to be good alternatives. After making my selection he was done within an hour. I'll be using Precision in the future.

Bob / beth Sparks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was outstanding today. He explained everything and was very efficient in getting the job finished. I called this morning and you were able to get the job done the day!! Fabulous ????????

Allen Smallwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision Garage Door because our garage door was buckling. They sent a technician out the same day. Jason identified our problem, gave us a quote and had it fixed that afternoon. Before leaving he greased all the joints, balanced it and made sure everything was properly working. Definitely happy with our experience and would recommend.

Jackie Cordle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek replaced my garage door springs and got my garage door opener to open. He was very courteous, professional and did the work in a timely manor. I will definitely use Precision Door Services if I should ever have any further problems with my garage door opener.

Richard Reece

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, Dustin was outstanding. Very professional, personable, and represented your company well. He explained what was wrong, my options, and what he could do to fix it. Would recommend him and your company to anyone!