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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus
has received 5556 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was good, the technician was on time and very professional. I have to say for the amount of time and work to fix the problem the price was a little high. Any future repairs or replacements I may shop around. Bottom line, garage door works now and I would recommend their service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work. Did a good job on the install and worked around the pole in the middle of my garage that made it difficult to position the garage door opener.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Expensive but they were available before anyone else. Eric was very personable, respectful and informative.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim came to our rescue on the coldest day of the year after a garage spring break. Four hours later he had replaced our previous opner with a new belt drive, repaired the springs, replaced the keyless entry system and the in-garage control and programned three remotes! He worked for four hours. Tim was courteous,professional and efficient. He is an outstanding asset to your company!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John exceeded all my expectations of what a service call and repair should be. The Service Technician that you send out really really is the face of your company. The service and interaction with the Customer really determines if we call you back or recommend you to others. In this case we will do both! Your website and the Tech info gave a level of trust on who was coming out. Well Done!

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

door is humming more quietly than ever

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Eric explained his work answered all my questions. Eric is a fantastic rep for Precision door

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with entire process. Replaced old garage door opener. Gregg was efficient and professional. Took the time to explain how everything worked. Would recommend your business to neighbors and friends.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice, thank you ^^

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Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door broke the day of frigid temperatures-thought it would be difficult to get someone out here.Did some research and went with Precision because of great reviews.John came at the early side of the time window & fixed my door-no problem! Would absolutely recommend this company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for coming and fixing my garage door. John was great. Very professional and was nice enough to even acknowledge my dog. Thanks Precision I will refer everyone to you!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When the company that sold us the garage door couldn't deliver on their promise of emergency service on the year's coldest weekend, you guys did. Competent and courteous repair person, reasonable price. Thanks

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was so pleased with the service! The confirmation email (with a photo of the technician) was a great way to ensure I knew who/what to expect ahead of time. The technician was knowledgeable and helped to find the best solution without pushing me to buy new products that we did not need. We would definitely use your services again!

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Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim was terrific! He checked things out (the door wouldn't open, manually or electronically) and after fixing the wood issue, told us what the options were for the opener. Given the impending cold weather, we decided to go ahead and have the opener replaced - and are delighted to now have keyless entry!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Eric was prompt, courteous and professional we are very pleased and would certainly recommend him to anyone

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

If anyone needs door service , I would highly recommend your company and your technician Thanks Terry

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim arrived right on time and was very friendly and easy to work with. He had my garage door opener problem fixed in a jiffy. I would highly recommend working with this company and I will do the same in the future when it comes time to replace my opener which probably will not be that long in the future. Thanks for your help Tim.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came on a last min call the servive tech was able to fixed the problem very fast. Tim has great peopling skills will be nice to have him fix the garage door again when broken

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

good installation, prompt service, showed up on time. I was curious about the My Q, seemed like Gary didn't want to go over this with me. He did take time to look at my home link. Also, I would have appreciated a summary of the costs before the work was done. I was requoted what was told to me over the phone. Seems like a strange way to sell a product and/or service.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Timely friendly service. Would recommend this company to anyone in need of any garage door repair.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gary was prompt and polite as always. Friendly and takes the time to explain everything! I like the way you send the same technician for continuity of care!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installation is professional but the price is outrageous! Can you imagine the spring cost $163 each and it was suggested to have two installed! Ask for a handy man to do the job rather than get gouged be the cost of the parts! Avoid if you can! The cost of the spring shouldn't cost more than $100 for the pair rather than $326 for the pair plus the cost of installation. I will make sure this review gets posted on other third party review site to benefit a fair opinion on the repair service.

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A Response from: Carlos Morales

Thanks for your prompt response, Scott. We truly appreciate your business and loyalty and apologize for any disconnect with regard to our pricing. Please know that when it comes to replacing hardware on your door, (in this case, your springs) we only install top-of-the-line hardware at Precision Door. We always recommend and encourage a customer to replace both springs for a couple different reasons: 1) Their safety. Assuming both springs are the same age, either spring could have broken. When a single spring is replaced, the pre-existing spring now has new hardware to contend with and often times, can break the same day or shortly thereafter. 2) The new spring has to work harder, in order to makeup for the toss of torque the pre-existed, fatigued spring has endured during it's life. This can shorted the life of your new spring. We want to ensure you're getting the best quality, life and value out of every Precision repair. We pride ourselves in offering not only an ultimate solution for all our customers, but the best possible hardware solution so, over the course of it's use, you'll begin to see the difference. We'd be happy to provide any additional information upon request. Finally, as a small token of our gratitude for your business, we'd like to extend a $40 coupon upon your next visit or needed repair. We also have coupons for both door and opener installations that we'd be happy to extend your way if ever needed- just reference this response or any coupon available at the time!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service provided by Precision. Our garage door spring broke the day after Christmas, and I was able to contact Precision and make an appointment for the next day. John, the service technician, arrived within 15 minutes of the start of the appointment window (they provided a two hour window), reviewed the situation (he seemed very knowledgeable), replaced the springs and serviced the door. All within about half an hour of arrival. And the price was quite reasonable for the products and service provided. I will continue to use Precision for all future garage door needs, and would highly recommend them to others.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We searched the internet and picked your company for two reasons: 1) Same day repair 2) The excellent reviews from customers. The customers were right. I loved that on your confirmation email that you provided a picture of the service technician's and who were be coming to do the repair. Don't think i have ever seen that done before. We called the company at 3:00 PM two days before Christmas and they were able to scheduled us for that very evening. The emergency repair charge was actually cheaper than others. Gary was actually 1/2 hr earlier than scheduled. Very pleasant individual and knew his stuff. The garage doors had come off the tracks. He corrected the issue quickly and explained what was wrong and what he did to fix the problem. I was able to go to bed that night not having to worry about the garage door being open all night and into the next day.

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Eric was very knowledgeable of work needed to be done and performed in a very timely manner. He also took the time to explain / discuss what was needed to ensure proper long term operability. Thanx Precision Doors!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John did an excellent job on my garage door springs. He suggested placing 2 springs instead of just replacing the 1 so that there was not as much pressure on the door. The door is now a lot easier to lift manually. Thanks John for a job well done.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional job. Gary was thorough and precise in his workmanship. Although the $580 was a heftier price tag than we had planned, it was money well spent.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was extremely helpful and was able to provide a fix to our garage door issue. Precision provided same day service for a fair price.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Tech was on time and very polite. Tech went straight to work and was done in very short time. He reviewed all of the work performed. He also was very helpful with ways to maintain my door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service - Tim called about half an hour before my appointment time to say he was running early, showed up promptly and got my garage door open. He also advised me about next steps and was polite, friendly, and professional the entire time.

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Service Provided:
Garage Door Repair

Product:
Springs

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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
Genie Gold Dealer
LiftMaster
Amarr Diamond Dealer
Military Discounts
First Responder Discounts
Teacher Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230