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about Precision Garage Door
Precision Garage Door of Columbushas received 5556 reviews, averaging 4.91 Stars:
Columbus, OH
Product:
Dublin, OH
Great work. Did a good job on the install and worked around the pole in the middle of my garage that made it difficult to position the garage door opener.
- Rebecca Stautberg
Product:
Lewis Center, OH
Expensive but they were available before anyone else. Eric was very personable, respectful and informative.
- Brian Caiazza
Product:
Powell, OH
Tim came to our rescue on the coldest day of the year after a garage spring break. Four hours later he had replaced our previous opner with a new belt drive, repaired the springs, replaced the keyless entry system and the in-garage control and programned three remotes! He worked for four hours. Tim was courteous,professional and efficient. He is an outstanding asset to your company!
- William Chinn
Product:
Powell, OH
John exceeded all my expectations of what a service call and repair should be. The Service Technician that you send out really really is the face of your company. The service and interaction with the Customer really determines if we call you back or recommend you to others. In this case we will do both! Your website and the Tech info gave a level of trust on who was coming out. Well Done!
- Rusty Grove
Product:
Canal Winchester, OH
door is humming more quietly than ever
- Carolyn Davidson
Blacklick, OH
Eric explained his work answered all my questions. Eric is a fantastic rep for Precision door
- Loretta Daughtery
Powell, OH
Very pleased with entire process. Replaced old garage door opener. Gregg was efficient and professional. Took the time to explain how everything worked. Would recommend your business to neighbors and friends.
- Betty Mcgee
Product:
Columbus, OH
Very nice, thank you ^^
- Branda Korbel
Product:
Grove City, OH
Garage door broke the day of frigid temperatures-thought it would be difficult to get someone out here.Did some research and went with Precision because of great reviews.John came at the early side of the time window & fixed my door-no problem! Would absolutely recommend this company.
- Dan Roberts
Product:
Hilliard, OH
Thank you so much for coming and fixing my garage door. John was great. Very professional and was nice enough to even acknowledge my dog. Thanks Precision I will refer everyone to you!
- Lynn Talbott
Product:
Columbus, OH
When the company that sold us the garage door couldn't deliver on their promise of emergency service on the year's coldest weekend, you guys did. Competent and courteous repair person, reasonable price. Thanks
- Kirk Fisher
Product:
New Albany, OH
I was so pleased with the service! The confirmation email (with a photo of the technician) was a great way to ensure I knew who/what to expect ahead of time. The technician was knowledgeable and helped to find the best solution without pushing me to buy new products that we did not need. We would definitely use your services again!
- Emily Reese
Product:
Dublin, OH
Tim was terrific! He checked things out (the door wouldn't open, manually or electronically) and after fixing the wood issue, told us what the options were for the opener. Given the impending cold weather, we decided to go ahead and have the opener replaced - and are delighted to now have keyless entry!
- Patrick Scanlin
Product:
Columbus, OH
Eric was prompt, courteous and professional we are very pleased and would certainly recommend him to anyone
- Ayris Price
Columbus, OH
If anyone needs door service , I would highly recommend your company and your technician Thanks Terry
- Terry Light
Product:
Reynoldsburg, OH
Tim arrived right on time and was very friendly and easy to work with. He had my garage door opener problem fixed in a jiffy. I would highly recommend working with this company and I will do the same in the future when it comes time to replace my opener which probably will not be that long in the future. Thanks for your help Tim.
- TAMMIE LIVINGSTON
Product:
Johnstown, OH
Came on a last min call the servive tech was able to fixed the problem very fast. Tim has great peopling skills will be nice to have him fix the garage door again when broken
- Edward Kovach
Product:
Westerville, OH
good installation, prompt service, showed up on time. I was curious about the My Q, seemed like Gary didn't want to go over this with me. He did take time to look at my home link. Also, I would have appreciated a summary of the costs before the work was done. I was requoted what was told to me over the phone. Seems like a strange way to sell a product and/or service.
- Ken Enscoe
Product:
Pataskala, OH
Timely friendly service. Would recommend this company to anyone in need of any garage door repair.
- Shawn Leckey
Product:
Columbus, OH
Gary was prompt and polite as always. Friendly and takes the time to explain everything! I like the way you send the same technician for continuity of care!
- Belinda Cain
Product:
Dublin, OH
The installation is professional but the price is outrageous! Can you imagine the spring cost $163 each and it was suggested to have two installed! Ask for a handy man to do the job rather than get gouged be the cost of the parts! Avoid if you can! The cost of the spring shouldn't cost more than $100 for the pair rather than $326 for the pair plus the cost of installation. I will make sure this review gets posted on other third party review site to benefit a fair opinion on the repair service.
- Scott Hong
Thanks for your prompt response, Scott. We truly appreciate your business and loyalty and apologize for any disconnect with regard to our pricing. Please know that when it comes to replacing hardware on your door, (in this case, your springs) we only install top-of-the-line hardware at Precision Door. We always recommend and encourage a customer to replace both springs for a couple different reasons: 1) Their safety. Assuming both springs are the same age, either spring could have broken. When a single spring is replaced, the pre-existing spring now has new hardware to contend with and often times, can break the same day or shortly thereafter. 2) The new spring has to work harder, in order to makeup for the toss of torque the pre-existed, fatigued spring has endured during it's life. This can shorted the life of your new spring. We want to ensure you're getting the best quality, life and value out of every Precision repair. We pride ourselves in offering not only an ultimate solution for all our customers, but the best possible hardware solution so, over the course of it's use, you'll begin to see the difference. We'd be happy to provide any additional information upon request. Finally, as a small token of our gratitude for your business, we'd like to extend a $40 coupon upon your next visit or needed repair. We also have coupons for both door and opener installations that we'd be happy to extend your way if ever needed- just reference this response or any coupon available at the time!
Product:
Westerville, OH
I was very pleased with the service provided by Precision. Our garage door spring broke the day after Christmas, and I was able to contact Precision and make an appointment for the next day. John, the service technician, arrived within 15 minutes of the start of the appointment window (they provided a two hour window), reviewed the situation (he seemed very knowledgeable), replaced the springs and serviced the door. All within about half an hour of arrival. And the price was quite reasonable for the products and service provided. I will continue to use Precision for all future garage door needs, and would highly recommend them to others.
- David Crecelius
Product:
Lewis Center, OH
We searched the internet and picked your company for two reasons: 1) Same day repair 2) The excellent reviews from customers. The customers were right. I loved that on your confirmation email that you provided a picture of the service technician's and who were be coming to do the repair. Don't think i have ever seen that done before. We called the company at 3:00 PM two days before Christmas and they were able to scheduled us for that very evening. The emergency repair charge was actually cheaper than others. Gary was actually 1/2 hr earlier than scheduled. Very pleasant individual and knew his stuff. The garage doors had come off the tracks. He corrected the issue quickly and explained what was wrong and what he did to fix the problem. I was able to go to bed that night not having to worry about the garage door being open all night and into the next day.
- Terry Carl
Product:
Westerville, OH
Eric was very knowledgeable of work needed to be done and performed in a very timely manner. He also took the time to explain / discuss what was needed to ensure proper long term operability. Thanx Precision Doors!!
- Tommy Abbott
Product:
Reynoldsburg, OH
John did an excellent job on my garage door springs. He suggested placing 2 springs instead of just replacing the 1 so that there was not as much pressure on the door. The door is now a lot easier to lift manually. Thanks John for a job well done.
- Margie Perez
Product:
Sunbury, OH
Very professional job. Gary was thorough and precise in his workmanship. Although the $580 was a heftier price tag than we had planned, it was money well spent.
- Mark Deem
Product:
Reynoldsburg, OH
The technician was extremely helpful and was able to provide a fix to our garage door issue. Precision provided same day service for a fair price.
- Heather Blankenship
Product:
Grove City, OH
Great service. Tech was on time and very polite. Tech went straight to work and was done in very short time. He reviewed all of the work performed. He also was very helpful with ways to maintain my door.
- Owen Walton
Product:
Columbus, OH
Excellent service - Tim called about half an hour before my appointment time to say he was running early, showed up promptly and got my garage door open. He also advised me about next steps and was polite, friendly, and professional the entire time.
- Patrice Ross
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
The service was good, the technician was on time and very professional. I have to say for the amount of time and work to fix the problem the price was a little high. Any future repairs or replacements I may shop around. Bottom line, garage door works now and I would recommend their service.
- Mark Blankenbeker