WITH 5,394 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door
Precision Garage Door of Columbus Ohiohas received 5394 reviews, averaging 4.90 Stars:
Dublin, OH
Product:
Columbus, OH
very professional and did a good job rating 5
- Srihari Chitturi
Reynoldsburg, OH
Eric was great! I called and he was out to my home within the hour. Very good service and he really knows what he is doing! Great Service, Thank you.
- Lisa Young
Product:
Lewis Center, OH
I had a great experience with this company. They were quick, accurate and reasonably priced. The technician john was very knowledgable and helpful. I would recommend to others.
- Jody Moore
Product:
Columbus, OH
I regret to say we were unable to use your service. I called about a broken spring repair. I was not expecting the price quoted. I have gotten 3 estimates to fix a single broken spring, all inclusive labor etc. A1 Garage Repair: $129.00 Economy Garage Doors: $138.00 Precision: $293.00 I will accept part of the blame for not fully understanding your price before the service technician arrived at our house. However, the $55.00 service fee is out of line. You markup of parts cost is too much. Your costs for labor are too high. I have given 3 star rating only because the technician, Tom, was courteous and professional. I am sorry we were not able to do business. Your pricing is not even remotely competitive. The attempted collection of the $55.00 service fee when no work was performed was tacky. (I know Tom was just doing what he was told to do.) Approximately 20% ($55.00) of your total cost for this service is for absolutely nothing. You really need to drop this fee from your costs.
- Allan Hench
Thanks for the response, Allan. Your feedback is very important to us, so we appreciate your reaching out. Since work wasn't performed, we've confirmed that all charges have been waived. With respect to pricing, though we're unable to speak for other garage door service companies here in Columbus, our pricing reflects a few very important factors that we feel are crucial when considering a replacement or repair (of any kind) on your garage door. First and foremost is your safety. It's our priority at Precision Door to execute the safest solution for repair. Sometimes this could mean that there may be more going on than what we were initially called out to inspect. When encountering this, we immediately inform the customer, so that they're updated and educated as to why it may be needed. We believe that when it comes to the customer, providing an ultimate solution with an outstanding warranty is best practice. This will result in fewer repairs over the course of time and again, the safest solution. Speaking to the hardware quoted, we always recommend replacing both springs. Like the headlights on your car, if one goes out, the other is likely to soon follow. Your pre-existing (unbroken) spring had equal wear compared to the spring we were sent to replace, so recommending the replacement of both is the safest option. If we were to only replace a single spring, this would increase the work required to lift your door on an already fatigued spring. As a result, this could also shorten the life of your new spring and all surrounding hardware, because they'd be working that much harder to accommodate the spring. Additionally, it's important to consider the quality of the product being installed. Our Precision torsion springs are oil tempered, galvanized and rated at 30,000+ cycles. We'd be happy to further elaborate on any of the hardware that was quoted for repair on our visit. Finally, we'd like to apologize that we weren't able to meet your repair needs, but hope that you'll consider Precision for future garage door repairs.
Powell, OH
Very Professional..On time..Great Work..Sunday
- Earl Masterson
Hilliard, OH
Fast, professional service and transaction from the call to the close. Very effocient and well-presented business. Gregg was informative and thorough. Prices are a bit high, but today was Sunday so I
- Jon White
Product:
Dublin, OH
John was very professional,he analysis the problem & explain the repair process which was very easy to understand. I would definitely used your company again.
- Chihee Lee
Product:
Columbus, OH
I chose Precision due to previous satisfactory experience with the company. Service tech was early which worked out well for me. Actually finished the repair faster than I expected. Tim was organized and efficient and answered any questions I had. Very pleased. Also very pleased your company responded the same day I called.
- Kirk Reed
Product:
Blacklick, OH
William called in to say how happy he is with the service he received today from Gary. He said he's a keeper and did a great job and he will definitely be using us again.
- William Stelzer
Product:
Westerville, OH
Technician was curteous and informative. Perfomed the job quickly and successfully as the difference from before to after is amazing. Thanks.
- Kathy Osheroff
Product:
Westerville, OH
Same day service! Very nice and friendly! Would definitely recommend them:)(5) star rating!
- Eva Saunders
Product:
Canal Winchester, OH
Service tech was on time as scheduled,was able to correct issue, explained cause, repaired prior companies poor assembly as well as door opener. Thank You
- Doug Ewart
Powell, OH
Service was great and same day. Thanks
- Art Prendergast
Product:
Columbus, OH
Prompt, courteous and didn't oversell me. Will definitely use again and recommend them.
- Tom Snearey
Product:
Columbus, OH
It was after lunch and the garage door would not open. I noticed the broken spring. I dug out the receipt from 2005 when we bought the springs and found there was a life time warranty. I figured it would be days before a technician would be available. When I called, they had an appointment that afternoon. The spring was replaced before dinner that night. And it only cost me a minimum service fee. Thank you Precision Door Service for a job well done.
- Jim Wallace
Columbus, OH
prompt, polite, explained options in easy to understand manner
- Shari Wolfe
Product:
Westerville, OH
Service was great, lots of quality options to choose from. The door looks great and functions better than expected.
- Martin Barrowman
Product:
Columbus, OH
MY garage door, slammed shut instead of closing slowly. I called another service before Precision, who also advertised same day service. All their technicians were out of town for a week, I am glad they were. I am very grateful for the prompt service I received from Precision. Their Technician made sure I understood what needed to be done, and why. He went above and beyond, very friendly. I will always call Precision for my garage door needs. JH
- Jeannette Held
Product:
Columbus, OH
As always, Precision Door came to my rescue and did a first-class job of fixing my garage door problem. Gary, the tech who helped me out was very considerate and helpful. I won't use any other garage door service than Precision Door - a great company with great staff. Thank you.
- Sue Mayer
Product:
Canal Winchester, OH
They came out on a Saturday
- Nancy Caldwell
Product:
Columbus, OH
I already sent my comments through and just remembered that my technician's name was Tom. Thanks again for such excellent service.
- Susan Long
Grove City, OH
Good job. GLad you could come on the weekend.
- Ken Moody
Product:
Lewis Center, OH
Great job!! Gary was very good and the door works better now than when it was new. Thank you.
- Neil Wheeler
Product:
Delaware, OH
I just wanted to contact your company and to tell you that if all of your technicians are as good, respectful, and customer service orientated as John is, well then you have an outstanding company. I just had a service call at my home in Delaware, OH and John was outstanding in every aspect of handling the appointment in a professional manner. Also from the time I called in until the time my problem was solved, everyone I had dealings with at Precision Garage Door were great to deal with. Just wanted to say thank you and to let you know you have a very satisfied customer. Sincerely, Stewart Clinger Delaware, Ohio
- Stewart Clinger
Product:
Pataskala, OH
I chose this company because I used their service before when our automatic garage door opener malfunctioned. It was replaced in 2010 and we didn't experience any problems since it was replaced. Recently, our garage door would not open due to a torsion component, and other components needing replaced. The technician replaced all the parts and sounds better than ever. Everyone at Precision was professional, courteous and the technician was punctual. If I ever experience anymore issues with our garage door, we will definitely go with Precision again.
- Vicki Rock
Product:
Pataskala, OH
Eric was very helpful and knowledgeable. We also found out we had known each other through high school so that was a nice surprise. He did a great job and we will definitely use you again for any other garage issues.
- Joni Hicks
Product:
Hilliard, OH
I order the Stratford 2000 with cascade windows. Tim came to my house last summer & gave me an estimate. I ordered from Precision due to the experience I had with Tim last summer, I felt he answered all my questions. But this experience wasn't all pleasant. First of all, when Tim came to my house & my husband gave him a $50 off coupon he grumbled under his breath about it to him. I figured since we were paying a lot for the garage door, this wouldn't be a big deal! Secondly, Tim told my husband he would be here on Sunday, he never showed up. We assumed he would be here on Monday, never showed up. I had to call on Tuesday to see what happened. No one called me BUT emailed me instead!!! This is highly unprofessional since I work & I don't have time to check emails. I check them once a week since I have so many work emails. The lady told me he would call me again they emailed..when I told her this was impersonal she left me a message finally!!
- Teria Lynch
I'm sorry that your experience felt frustrating and I'm glad we were able to take care of the issue. Our technician and office staff spoke with your husband multiple times and informed him that the windows were on back order and we would reach out as soon as we received them. Your husband agreed to go ahead with the door installation and agreed to allow us to come back and install the windows at a later time. The next day after the door installation, in response to your message regarding the windows, we again reached out and confirmed that your order would be completed as soon as we received the windows. Once we obtained the windows our technician came out the same day to install them. We attempted to respond to your multiple communications by phone and were unable to reach you. We tried emailing you as a secondary way of communication. We appreciate your business and hope to work with you again in the future.
Product:
Dublin, OH
Excellent service, knowledgeable technician, no extra charge for a holiday repair and repairs done correctly. You guys are really good. You rate a 5 plus in my book.
- Gordon Troup
Lewis Center, OH
John was our service technician. He arrived early, checked the door and within forty minutes had our door operational. Would definitely recommend Precision Overhead Garage Door service to anyone and will use them again should the need arise.
- Donald Nowakowski
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Technician arrived within an hour to service and adjust door. He had all the proper tools to complete the job quickly. He was very courteous and professional. He was also very personable and pleasant to talk to and advised me on things to look for in the future to insure reliable performance from my doors various moving parts. I recommend your company to anyone needing prompt and professional service. Thank you very much....it made my day.
- Terry Jones