Garage Door Repair in Columbus Metro Area - Page 138

Bonita Chavis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joseph Worley was my technician. Appreciated his call to notify approximately what time he would arrive. He was very kind, professional, personable, courteous, and took his time to explain to me the problem and viable solutions. Great personality, enjoyable to talk to, and provided excellent service as a technician.

Robert Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Above all, it should be said that Patrick and owner were so kind to us today. He accessed our old opener and it could not be repaired so we bought a new one from them. Patrick installed it quickly and efficiently. We are so grateful and would recommend them to anyone.

Jerry Diedrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your MAN Joshua walker did a great Job of fixing my Garage Door.He answer all my questions that I had.I'm very happen with Repairs that he did.

Maruice Markey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Poor Experience My experience with Kimmie (sp?), Operator who took my call was positive. A same day appointment was scheduled and she let me know the process: 1) technician performs complete inspection 2) technician provides an estimate of work and cost 3) $49 charge if you choose not to proceed with the work. David arrived promptly within the window of time. He noticed immediately my door made “a lot of noise” upon opening and said he could alleviate with lubricant, which I replied great. David quickly diagnosed the issue as faulty wiring. Although manipulating the wiring seemingly resolved the issue, he was unsure if it would last and cautioned it might reoccur. He said the cost of work was $209. He could further fix the wiring issue, ensuring it would not reoccur for an additional $100. OR, we could pay the $209 and take the chance the issue would not reoccur. However, if he came back out (although he knew the issue) it would be an additional $209. At this point I had not received a written quote, only a verbal cost of $209. When I mentioned an additional $209 to come back out if the issue reoccurred seemed high: 1) given he knew the issue and 2) seemed inconsistent with the $49 charge quoted by Kimmie; and our exchange did not feel like a positive customer experience. I mentioned at this point not to proceed with work and I would pay the $49 for him coming out; (again the charge Kimmie quoted ). David seemed frustrated in our exchange and said I would not be charged anything, to which I responded “great”, and he proceeded to leave. It was a poor customer experience, SOPs (standard operating procedures) were not followed, complete with the up-sale of an $800 wireless control. Maurice Markey

Mike Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was on time, friendly and easy to talk too. Did a good job.

Jose Ramirez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good service Skilled staff

Larry Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision around noon and was told a technician would arrive between 4 & 6. I received a call from the technician (Chaz”) that he was on his way at 4:00. Chaz was very polite and professional as he diagnosed the problem, offered several options to repair the issue and within about an hour my garage door was working properly. I have used Precision Door since 2002 and they will always be my first call when I need my garage door serviced.

Roy Y

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the prompt, courteous service. From your operator to our technician Dustin, it was a pleasure to do business with your team. They are knowledgeable, professional and reflect well on your organization.

Rose and Tysen Porter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'll never use another company for my garage doors Precision have friendly and professional people working for them. Top notch products and services. Thank you

Joyia Sibley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron was courteous and professional. He made sure both my garage door springs and mechanisms were repaired and he worked quickly.

Hugh Showe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

adam was professional ,answered service questions,and promptly made the needed repair.

Sharon Koon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and fast. Very kind. Problem solved. Last time had a sticker with the phone number. So glad I did called them and came out same day

Michael Kennedy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt Eberly repaired my garage door opener. He appeared on the scheduled time and finished the repair in a short amount of time. I would ask for Matt anytime I have trouble with my garage door in the future!

Marcia Monett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello, Dave did a great job on my garage doors today! Thank you Marcia Monett

Kimm Reber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our techs name was Charles L. He was very professional and did a great job. I give him 5 stars.

Lonnie and LaKisha Hale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We experienced an issue with our garage closing properly. Matt E came out same day we called Precision. Matt is always helpful, professional and passionate about what he does. He took time to trouble shoot the matter for resolution and got us taken care of in minutes. Matt represents the company with excellence!

Syl Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very impressed with the expertise of our technician. He corrected a problem from the initial installation and everything is working perfectly now. It was over 90 degrees and he was here for almost two hours- and still! very polite and personable in addition to being very knowledgeable. Would highly recommend!

Jim W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

More than met our expectations. Solved our problem. Gary L. Was very professional, courteous, explained what he was doing, neat and answered all of our questions. Quick response(next day service).

Diane Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came on time same day as our call. Technician was great. Had to get whole new opener and supporting parts. Completed work in about 2.5 hours.

Randy Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a great job!

Andrew M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was very professional. Chaz clearly explained the issue and repair options. The repair was completed quickly and solved the problem.

Kevin Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dmitri was courteous and professional. He explained my options and went to work right way. He took his time and checked his work as he progressed. The garage door is working again like new!

Mark Stover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Spring broke on Labor Day morning. I called at 7:30 AM and the technician was at my home by 10:30 to repair. Unbelievable service.

Paul Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were very polite, knowledgeable and quick. They even came ahead of schedule and were finished replacing our door opener in under an hour.

Mindy Wade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely impressed with Johnathon and the company as a whole. We called for service around 10:30 AM and he was here just after 11 and the job was completed by noon. Johnathon and his partner were extremely professional in assessing the issue and giving me final say on replacing some of the parts. I would highly recommend to anyone needing garage door service

Brad Nielsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast service Professional installation Good price Highly recommend

Cheryl Carrillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and really quick. Got us up and running in no time

Kathleen Harmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage technician went out of his way to get our garage door back in working condition. Hot day and difficult arrangements but all fixed now. So glad Precision Door open on a holiday weekend and he was so efficient.

Randy Riggle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best of the best - God bless David Crowe and the ownership of the company. You went over and above our expectations and helped us so much at a difficult time in our life - fast and excellent repair. I will never use anyone else but Precision!!! Thank you!

Kimberly Goins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife noticed our garage door rocking when it was opening and closing. She read the reviews about Precision and scheduled an inspection. Matt arrived a couple days later and our garage door runs smooth as butter now. Matt was punctual, friendly and professional. We told our neighbors about our experience with Matt and recommended Precision for their garage door needs.