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about Precision Garage Door in:
Westerville, OH
Precision Garage Door of Columbus Ohiohas received 491 reviews, averaging 4.90 Stars:
Westerville, OH
Product:
Westerville, OH
We were in a full pledged "panic" when we had to get to the hospital and our garage door wouldn't open. I called the phone number on the website and a REAL HUMAN answered! No automated system! Precision Door Service immediately set up an appointment and within two hours the door was fixed. Mike, our technician, went above and beyond checking everything!!! Couldn't be more pleased! This company is FANTASTIC!! 5 STARS!!!
- George
Product:
Westerville, OH
Mike the technician was great. Explained everything and was very professional. Quick install and explained everything. Thanks for your help.
- Mike Carsey
Product:
Westerville, OH
Garage door just broke one afternoon after I got home when I hit the remote to shut it. I heard a funny sound and knew something wasn't right. Same thing had just happened to my neighbors a few weeks earlier. Called my neighbor and asked who they used to fix it and they referred me to Precision. Called Precision at 4:30pm and they were able to send Gregg out the next morning. They gave me an 8am to 10am window and he called right at 8am and said he was fifteen minutes away. When he arrived right on time he explained what had happened--the spring broke as well as the bracket. Also showed me the worn out rollers, cables and leaky ball bearings. Garage door was installed new in 2004 or 2005 and none of the parts had been replaced or serviced before. I went ahead and had everything replaced after his recommendation. According to his assessment, these parts typically wear out after ten years. Two hours later and 679 dollars lighter, the job was finished. I have no idea what other garage door service companies would charge for this kind of work. Gregg said I was getting a special rate advertised on their website. I took his word for it. I was emailed a receipt promptly and have saved the warranty information. As far as I can tell, everything works great and the job was done right. Ask me again in ten years if I am still at this address.
- Mike Raymond
Product:
Westerville, OH
Extremely efficient and fixed our cable pronto! Customer we service oriented and very explanatory.
- Sharon Weaver
Product:
Westerville, OH
Service Technician was neat, polite and professional. He explained clearly what the door issues were and after receiving permission to change the springs, rollers and cables went about his task. This was my first time with Precision and I will certainly use them again when the need arises.
- Don Harper
Product:
Westerville, OH
On time, repaired quickly, great service!
- Pam Arbogast
Westerville, OH
Precision came highly recommend to me from a friend. I was very pleased with the quality of service I received. Tim was able to arrive a little earlier than my scheduled appointment and called to confirm if I was available. Tim was very polite and courteous, assessing my problem and informing me of my options. I ended up needing to purchase a new opener. Tim was not pushy at all and answered my questions. I had already watched the video on your website, so I was aware of the types of garage door openers available to me. I purchased a Precision Door opener with a keypad and with two additional remotes. Tim was very quick and efficient and had the door installed in no time. My remotes were programmed quickly and I was all set. I appreciate the prompt response and the expert service I received.
- Suzanne Phillips
Product:
Westerville, OH
Thought they were great! Prompt service and arrived on time and fixed our broken cable. Would give them 5 starts.
- Maggie Hand
Product:
Westerville, OH
Technician just left my place after restoring all old moving parts on my garage door with new ones. He was very professional, informative and courteous. I rate the service at 5. It is yet to know if I will have future problems with the repair that was done. I do feel your rates are rather pricey.
- Carolyn B. Mullins
Product:
Westerville, OH
Thanks for taking such good care of us today John!! I appreciate the ease of arranging the appointment, and being able to get help on a weekend! John did a great job, explained the repairs needed...which he knew immediately when he walked into the garage... and explained the options available for repair. Excellent service, professional, and very friendly! I will recommend your company to friends and neighbors in the future. Thanks again John!!
- Lisa Grubb
Product:
Westerville, OH
We have used Precision in the past for service and had a positive experience, so called again when our 25 year old wood door broke. Tim inspected the door on Monday and we decided to go ahead and replace it. He returned the next day, as promised, to install the new door. He explained everything he was doing and was very efficient. My initial reaction is that the door is goood looking and very well made and expect to receive long service from it. Great experience!
- Mike Thompson
Product:
Westerville, OH
The technician was great. Arrived quickly and was very efficient and friendly.
- Lori Robinson
Product:
Westerville, OH
The technician arrived on time and was thorough in assessment of the problem and repair. He thoroughly explained all work needed along the way. Though the repair was expensive it seems to be the effective repair we needed and likely no more expensive than anyone else.
- Mike Casey
Product:
Westerville, OH
I chose Precision from the phone book. I was very satisfied with my encounter with precision. They went out of their way to service my garage on very short notice. I was also impressed by the professionalism, and the email to alert me to which service person I could expect.
- Martha Nordquist
Product:
Westerville, OH
Yes, except for no name on truck. Technician explained new trucks were coming. He was very well trained, very professional and very personable. We would definitely give your company a 5-star rating. You came the same day we called, earlier than expected. Your technician immediately solved the problem with our garage door and told us our options for repair. He gave us two options and we asked for his professional opinion on which option he would recommend. We went with his recommendation. He did an excellent job and we are very happy with the results. Thank you!
- Joe Gossett
Product:
Westerville, OH
Spring on the garage door broke at 5 pm on Sunday. We needed service quickly because my wife had knee surgery scheduled on Monday am. Found you on internet called and repairman arrived a little before he was scheduled and had the door operating within an hour. Service was very good, but I was told I could get a receipt by email but none was forwarded. Would be 5 stars, but I emailed a request for the receipt for payment on the next day and now six days later have still not received a receipt for payment. 4 stars.
- Patrick Garrity
Hello Patrick, We apologize for the inconvenience that you have not received your invoice. Sometimes the invoice can end up in your spam email but to ensure that you receive it we are going to mail you a physical copy. We appreciate you taking the time to write a review and look forward to doing business with you in the future.
Product:
Westerville, OH
I am first of all thankful that your company was able to respond do to the time of day. The service tech was friendly and professional, and if there ever is a need for service again I wouldn't hesitate to call your company again. Please make certain to thank the tech again because of the time of day and how cold it was. Five Star Service
- Richard Tiburzio
Product:
Westerville, OH
There's no question about two things: your service is amazing and your prices reflect it. I guess that's fair. The whole experience was great, except for the quote and bill. From the website appointment to the photos of technicians to the manner of your telephone staff, you can't be beat. Next time I might shop around, but if I want superior service, I'll go to you every time.
- Jeff B
Product:
Westerville, OH
Excellent service,right on time.
- Kevin Brauchi
Product:
Westerville, OH
Quick Service! Called at 4:45 on a Saturday to schedule a repair and Tim (technician) arrived at 5:30! That is service!
- Mark McClain
Westerville, OH
Precision was recommended to us by someone who had used you before and recommended you to our son. We are very satisfied with the quality of the materials and the knowledge and competence of your installer. Our original door was in bad shape and had started to crack along the frame. You installed a brand new insulated door and all of the hardware necessary to operate it. We will definitely recommend your company to others in the future.
- Melody Barker
Westerville, OH
GREGG WAS EXCELLENT. HE EXPLAINED PROBLEMS IN AN UNDERSTANDABLE MANNER. HE WAS DILIGENT IN HIS WORK. I CHOSE PRECISION FROM THE YELLOW PAGES IN AT&T PHONE BOOK FOR COLUMBUS NORTHEAST. I NOTICED THE $15 DISCOUNT, WHICH I ASSUME WAS CONSIDERED IN MY INVOICE. I ALSO NOTED THE "LICENSED AND INSURED" TAG IN THE AD. I WILL RECOMMEND PRECISION TO ANYONE THAT MIGHT ASK. ROD RICE
- Roderick Rice
Westerville, OH
I found Precision on the internet and called on Wednesday and scheduled an appointment for 10 am today. John arrived promptly and replaced the spring. He provided me with the details of the repair and was very courteous. I would definitely use your company again and refer your company to others.
- Nancy Ryan
Product:
Westerville, OH
I found Precision on the internet and called on Wednesday and scheduled an appointment for 10 am today. John arrived promptly and replaced the spring. He provided me with the details of the repair and was very courteous. I would definitely use your company again and refer your company to others.
- Nancy Ryan
Product:
Westerville, OH
Tim arrived early and fixed the door in an half hour. In fact your company acted quickly in coming to our rescue and Tim was pleasant and down to business. Thank you for your prompt service!
- Mary Whitney
Westerville, OH
Excellent response and service. Technician was knowledgeable and very helpful. Will keep your number on file.
- Calvin Warren
Product:
Westerville, OH
5
- Jay Ortlip
Product:
Westerville, OH
Joe Hatem was the technician. He was very personable and professional. He answered questions and gave advice and suggestions.
- John Kelly
Westerville, OH
I want to give you 5 stars! I was very satisfied with the young man who came to my house. Very polite and he did excellent repairs. I bought an angle iron and hinge. He also did some lubricating. I found you by googling garage door repair companies and i would use you again.
- Tracey Jolly
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Precision was quick easy and well priced. Both of the techs were very friendly and were in an out within the hour. Thanks for your help!
- Samantha & dustin Moore