4.9 1 2 3 4 5 688 Reviews

From Westerville, OH Homeowners

Garage Door Repair in Westerville, OH - Page 13

Precision Garage Door Service

Same-day garage door repair in Westerville, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Westerville, OH FREE Service Call

Serving Westerville, OH

Proudly serving the Westerville, OH community with same day service.

Service truck

Local Garage Door Repair in Westerville, OH

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Westerville, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Westerville, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Westerville and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Westerville, OH

Serving Westerville, OH

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 680 most recent customer reviews

Precision Garage Door of Columbus is viewed very positively by Westerville customers, with reviews consistently praising fast response, knowledgeable technicians, clear communication, and professional, courteous service. Customers frequently mention same-day appointments, efficient repairs and installations, thorough explanations of options, and dependable results that leave doors working smoothly and quietly. A recurring trust signal is the company’s willingness to stand behind its work with warranties and follow-up support.

What Customers in Your Area Mention Most

Responsiveness (224) Customers repeatedly praise how quickly Precision responds, often with same-day or next-day service, rapid callbacks, and technicians who arrive early or within the quoted window. Professionalism (198) Reviews consistently describe the team as professional, courteous, polite, respectful, and easy to work with from the office through the field technicians. Expertise (170) Customers frequently say the technicians are knowledgeable, skilled, thorough, and able to diagnose problems accurately and explain the work clearly. Communication (162) Many reviewers highlight clear explanations, upfront options, itemized pricing, helpful follow-up, and good communication before, during, and after service. Speed (149) Customers often mention that repairs and installations were completed quickly, efficiently, and sometimes within an hour or two of arrival. Service (143) Reviewers praise helpful, friendly, and attentive service that feels customer-focused, with technicians taking time to answer questions and make the process easy. Trustworthiness (92) Customers describe Precision as honest, trustworthy, and not pushy, often noting that they were presented with options without pressure and felt they could rely on the recommendations. Workmanship (86) Reviews commonly mention quality repairs and installations, with doors, openers, springs, and related parts working better, smoother, quieter, or like new after service. Booking Experience (65) Customers appreciate the easy online and phone scheduling, convenient appointment options, and smooth booking process.

Recent Reviews from Westerville, OH

Dennis Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have been using and recommending Precision Garage Door of Columbus for years. I had a service call today with Tom Palmer and everything was as I've been accustomed to.He was prompt and did a great job. Besides being efficient he was very personable and explained everything.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Rollers

Sally Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My goal was to book an appt on line. Our need was not an emergency. They have a live chat on line and much to my surprise "David" came same day for service. What a treet!!

Service: Garage Door Repair

Product: Remotes / Keypad

Jane Welsheimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Sarah Crowe was very knowledgeable and professional.

Sarah Crowe

Door Designer: Sarah Crowe

Service: Install Garage Doors

Wayne Springer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Garage Door has always treated us nice. Knowledgeable Employees and courteous. We were happy with P.G.D. in Tennessee and now here in Westerville, OH.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Paula Spinosi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I expected to be charged more for the components than I could buy them for myself but $165.00 for a keypad i can buy anywhere for $45 I thought was bit excessive. And to pay $1200.00 for a basic door opener install was a bit pricey and most of the bolts on the hanger weren’t even tightened down . I don’t think you’ll be putting in my next opener.

Service: Garage Door Opener Install

Product: Garage Door Opener

Doug Ritter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was great and quick. Michael knew exactly what to do to solve my problem. I thought the charge was reasonable also. Doug Ritter

Service: Garage Door Opener Repair

Martha Nordquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

dave s.—he was on time, polite, listened to me, explained needed repairs with alternative solutions, and completed the job very efficiently. And he explained everything until he was sure i understood! i was very impressed with the service call start to finish. 5 stars

Service: Garage Door Opener Install

Bob Cunicella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

during a power outage 2 weeks ago, i had to manually unlock my overhead garage door in order to get out. somehow, i broke/lost the spring to re-engage the opener. i immediately called precision door service. they young lady i spoke to was able to get my service call scheduled for the very next morning. my problem was quickly diagnosed, and a solution was explained to me. i was very impressed when the technicians said he could be fixed that very day. about an hour and a half later, i had a new, fully functioning garage door opener! to say i was very impressed would be an understatement. i highly recommend precision for any of your garage door needs. bob cunicella

Response from Jim Rapp Business Owner

Thank you, Bob, for taking the time to share your positive experience with our company! We are grateful for the opportunity to be there when you needed us!

Service: Garage Door Opener Install

Product: Garage Door Opener

Don Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The work was done by David Simpson. He did a very professional job. He was very easy to work with and went through all of the checks on the garage door. We are very happy with the repairs done. We used Precision Garage Door of Columbus based on a recommendation from our neighbor. We would use your company again! Thank you!

Response from Jim Rapp Business Owner

Thank you, Don, for sharing your positive experience with our technician, David! We will continue to work hard to be your #1 choice for your garage door needs!

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Heid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was very knowledgeable and he explained everything he was going to do. He inspected the door very thoroughly. He only did what he had to do. He didn’t try to sell me more than I didn’t need. He did an excellent job couldn’t believe he did it by himself.

Response from Jim Rapp Business Owner

Thank you, Robert, for sharing your positive experience with our technician, David! We appreciate your business!

Service: Garage Door Repair

Product: Rollers

Sarah Mcauley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Again Precision door and Derek M saved me. This time the whole unit went out. Called them in the morning and at 2 pm Derek was here to replace it same day. ???? Plus customer service! They are my garage door people for the time I live in Ohio

Response from Jim Rapp Business Owner

Thank you for being such a loyal customer, Sarah. Please don't hesitate to reach out if you have any questions or concerns in the future!

Derek Mason

Technicians: Derek Mason

Service: Garage Door Opener Install

Product: Garage Door Opener

Lawrence Kopp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Adam was courteous and informative. Provided options and explained reasons why they are recommended. I will definitely call Precision again for garage door repairs.

Service: Garage Door Repair

John Guldin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

First class in every way. Easy to schedule service, accurate estimate, on time arrival, professional, friendly, and knowledgeable technician, diagnosed and fixed problem quickly, reasonable charge exactly as estimated. Completely satisfied. Will definitely use Precision for any garage door work in the future and highly recommend to anyone.

Service: Garage Door Opener Repair

Steve Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom A. Palmer was my Technician, I needed a new garage door opener, he explain the differences in the opener models and answered my numerous questions. I new my garage door had a broken hinge that needed replaced, he pointed out two other hinges that had stress cracks in them, so I had those replaced also. He inspected the garage door and installed the new opener, and programed the two remotes & outside keyless pad. Very happy with the work that Tom did, and would recommend Tom & Precision for your garage door/opener needs.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Bob Lewicki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt, courteous, professional service! When garage door would not close on a Sunday morning, I called and Tim arrived within 3 hours. He even remembered having replaced the spring when it broke suddenly on a Saturday morning last year. He resolved the problem quickly and all is well. I highly recommend this company.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Opener Repair

Abigail Kofete

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had such a great experience with Kayne. I'm in a new build and to know that I could get a great garage door opener, wonderful service and end the cycle of "lift the garage door, i'm on my way home" was the best part of my day. After years of hearing the commercial, I can honestly say that "Precision Door Service is a name you can trust"! Thank you :)

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Steve Fosgate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Gary L was great. Friendly, professional, knowledgeable along with being timely in both arrival and completion of the repairs. Could not be happier. Steve F

Service: Garage Door Repair

Product: Remotes / Keypad

Kathy Messer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good service explained everything to us

Joseph Worely

Technicians: Joseph Worely

Service: Broken Garage Door Spring Repair

Brad Himsted

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very prompt and went over all the repairs that could be done. Tech got right to work when I agreed to the repairs.

Service: Garage Door Repair

Product: Springs

Jane Schott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Repairman was Pat. He was on time and quickly figured out that a sprocket had broken. He replaced it along with putting 2 new light bulbs in the overhead. He was very friendly, answered my questions, and left no mess!

Patrick Mulligan

Technicians: Patrick Mulligan

Service: Garage Door Opener Repair

Jim Claflin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I identified broken spring on garage door, could't get my car out. called Precision and had a response. Repairment came and replaced along w/ other spring. Bottom line: he was here for 10 minutes. fixed it and charged me $589.00 w/ senior discount. I think we were taken advantage of and been had by the serviceman. I don't think this was fair ! By copy of this letter to BBB, they will be advised of this ripoff and will also be posted on social media. Springs are available for $ 100/a pair. This is what i would call a daylight robbery.

Response from Jim Rapp Business Owner

Jim, we appreciate you taking the time to speak with our management team, we value you taking the time to leave your feedback and hope we were able to make this situation right by you as we strive to provide our customers with 100% customer satisfaction. If you have any further questions or concerns please feel free to reach out to our management team directly.

Service: Broken Garage Door Spring Repair

Product: Springs

Kenny Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dustin was The Man! Very helpful, courteous, and nice. Knowledgeable and professional.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Broken Garage Door Spring Repair

Heidi Biggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent technician! He was friendly knowledgeable and clearly explained my repair options and the costs associated with each. Upon completion he explained the warranty and operation. He was top notch!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dawn Y

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My experience was great! I went on the website and did a chat to ask some questions, got scheduled for an estimate the next day and had the work done that same day. I figured I would schedule the work for weeks out. Joe was my technician and he was very straight forward with me and answered all my questions and did not pressure me to do the work!

Joseph Worely

Technicians: Joseph Worely

Service: Garage Door Opener Install

Ken Stoll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This is a great company to work with. From setting up the appointment to evaluating the entire mechanics of the door to installation it was a great experience. I have an order for door from the 1970s original to the house. Tim was able to point out the little things that kept my door from acting the way it should and recommended the proper springs to help out. Now I have a great door with a quieter operation and it was installed professionally and quickly. I’d recommend Tim to anybody.

Service: Broken Garage Door Spring Repair

Product: Springs

Sarah Garlock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our technician was great! Very informative, showed us each part that needed replaced and different alternatives. I would highly recommend him!

Service: Garage Door Repair

Product: Springs

Alice Gosztyla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My new garage door looks wonderful, and really adds to the overall looks of my home. The sales & design person, Alana M., was helpful, friendly , and she listened to my questions. She worked with me to get an attractive door installed within my time constraints, and was very professional. Door installer, Charles F., did a beautiful job installing the door, and was also courteous, and excellent at explaining the operation of the door. They are both a credit to their company. They were able to install my new door within a week, and the entire process was a good one. I would recommend this company to others.

Alana McGrath

Door Designer: Alana McGrath

Service: Install Garage Doors

Product: Garage Doors

Eva Reda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When our garage door opener stopped working, we called Precision to have them come service the door. After taking a look at the door, it was decided a new garage door opener was needed. The old garage door opener was taken down and a new one was installed in less than an hour. Fantastic Service!

Service: Garage Door Opener Install

Product: Garage Door Opener

Kathleen Will

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door opener is a Precision product so therefore I called them for service. Jason O. and Evan called first and gave me a time they’d arrive and they were spot on. Very nice gentlemen, explained everything and took care of the problem. I will definitely recommend Precision to my neighbors and friends. Thank you for your service! Kathleen Will

Service: Garage Door Opener Repair

Jan Lanier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Derek the technician was wonderful. He responded kindly to my complicated family situation and adjusted his work plan to fit what I needed. He knew how stressed I was so he took care to explain everything and show me what he was talking about. I appreciate the timely service and attention to detail. The garage door gets lots of use & works perfectly now. I called this company because I'd seen the ads on TV. The service lived up to the promises highlighted in those spots, which is not always the case. All the parts needed to complete the repairs were available and the scheduling, which was a very important factor for me, was exactly as advertised.

Derek Mason

Technicians: Derek Mason

Service: Garage Door Repair

Product: Springs

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Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026