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about Precision Garage Door in:
Westerville, OH
Precision Garage Door of Columbus Ohiohas received 473 reviews, averaging 4.90 Stars:
Westerville, OH
Hi Toney, We're so sorry to hear about your scheduling experience; please rest assured that this issue was immediately addressed upon our discovery. We were shocked to hear about your experience, as it's not representative of our booking procedures. We're taking steps to ensure that this will never happen again. Having said that, we're glad to see that we were able to repair your door and get you back up and running that following day. We'll pass on your kudos to Tim as well! Lastly, we'd like to extend a $15.00 off coupon for this repair and your troubles. Please call to redeem! 614-294-5190.
Product:
Westerville, OH
Great Quick Service!!!
- Bobbie Siedentop
Product:
Westerville, OH
Good job by the technician
- Opoku Agyemang
Product:
Westerville, OH
Once again PD provides amazing service. Called at 10 PM last night, door fixed by 10 AM the next day. One broken spring, both replaced under warranty. Jason knows his stuff. All this and no price gouging either. PD is the only place for garage door work.
- Skip T. Westerville
Product:
Westerville, OH
I have worked with Precision Door Service of Columbus, INC. for many years. With any problem they are out with in a couple of hours. One time it was a Sunday afternoon. Now after servicing over the last couple of years and replacing needed parts, including an amazing belt driven garage door opener, they have expertly installed a beautiful steel garage door. One floor of my home is executive offices from which I operate a large retirement planning practice. We are in and out continually. That garage door has got to work and be dependable. I have so much peace of mind knowing that Precision Door Service is so responsive and always does not only quality work but uses quality parts. I would recommend them to anybody who wants to be able to depend on their garage door working.
- Steve Ayer
Product:
Westerville, OH
Have been a customer of Precision since 2003. Service is always quick and professional.
- Elissa Maclaughlin
Westerville, OH
John was very thorough, polite and professional. A very excellent job. I would highly recommend this company.
- Debbie Fruth
Product:
Westerville, OH
Tom was on time, friendly and professional. He fixed the door. Good experience. Thanks-we will use you in the future for all of our garage door needs.
- Veronica Wandrey
Westerville, OH
Tim was fast and excellent. Saw the problem and quickly fixed it.
- Mel Effron
Product:
Westerville, OH
Fast and professional. Highly recommend.
- Dave & beth Loveday
Product:
Westerville, OH
I was very impressed with every aspect of Precision Garage Door of Columbus Ohio. Their website gave me confidence I needed (A+ BBB rating). I called and they were very responsive on a Saturday afternoon, and they didn't gouge me with emergency service call fees. I really appreciated the email confirmation that included pictures of the staff for added security. (Great feature!) Tom arrived within the next hour after my call, and was very direct and honest. I felt very confident that we were in good hands. Tom was punctual, polite, knowledgeable, and did a great job repairing our garage door. I also appreciated the convenient payment methods, and very clear and understandable electronic invoice that was sent to me immediately upon completion of the work and payment. (No yellow copy with illegible handwriting that you tend to get for misc. home repairs these days.) Precision really knows how to run a successful business. Should the need arise, I will definitely call Precision again in the future!
- Brian K
Westerville, OH
Excellent job, were here promptly, were very courteous, repair was done very well
- Andrew Valley
Product:
Westerville, OH
Precision was quick easy and well priced. Both of the techs were very friendly and were in an out within the hour. Thanks for your help!
- Samantha & dustin Moore
Product:
Westerville, OH
We were in a full pledged "panic" when we had to get to the hospital and our garage door wouldn't open. I called the phone number on the website and a REAL HUMAN answered! No automated system! Precision Door Service immediately set up an appointment and within two hours the door was fixed. Mike, our technician, went above and beyond checking everything!!! Couldn't be more pleased! This company is FANTASTIC!! 5 STARS!!!
- George
Product:
Westerville, OH
Mike the technician was great. Explained everything and was very professional. Quick install and explained everything. Thanks for your help.
- Mike Carsey
Product:
Westerville, OH
Garage door just broke one afternoon after I got home when I hit the remote to shut it. I heard a funny sound and knew something wasn't right. Same thing had just happened to my neighbors a few weeks earlier. Called my neighbor and asked who they used to fix it and they referred me to Precision. Called Precision at 4:30pm and they were able to send Gregg out the next morning. They gave me an 8am to 10am window and he called right at 8am and said he was fifteen minutes away. When he arrived right on time he explained what had happened--the spring broke as well as the bracket. Also showed me the worn out rollers, cables and leaky ball bearings. Garage door was installed new in 2004 or 2005 and none of the parts had been replaced or serviced before. I went ahead and had everything replaced after his recommendation. According to his assessment, these parts typically wear out after ten years. Two hours later and 679 dollars lighter, the job was finished. I have no idea what other garage door service companies would charge for this kind of work. Gregg said I was getting a special rate advertised on their website. I took his word for it. I was emailed a receipt promptly and have saved the warranty information. As far as I can tell, everything works great and the job was done right. Ask me again in ten years if I am still at this address.
- Mike Raymond
Product:
Westerville, OH
Extremely efficient and fixed our cable pronto! Customer we service oriented and very explanatory.
- Sharon Weaver
Product:
Westerville, OH
Service Technician was neat, polite and professional. He explained clearly what the door issues were and after receiving permission to change the springs, rollers and cables went about his task. This was my first time with Precision and I will certainly use them again when the need arises.
- Don Harper
Product:
Westerville, OH
On time, repaired quickly, great service!
- Pam Arbogast
Westerville, OH
Precision came highly recommend to me from a friend. I was very pleased with the quality of service I received. Tim was able to arrive a little earlier than my scheduled appointment and called to confirm if I was available. Tim was very polite and courteous, assessing my problem and informing me of my options. I ended up needing to purchase a new opener. Tim was not pushy at all and answered my questions. I had already watched the video on your website, so I was aware of the types of garage door openers available to me. I purchased a Precision Door opener with a keypad and with two additional remotes. Tim was very quick and efficient and had the door installed in no time. My remotes were programmed quickly and I was all set. I appreciate the prompt response and the expert service I received.
- Suzanne Phillips
Product:
Westerville, OH
Thought they were great! Prompt service and arrived on time and fixed our broken cable. Would give them 5 starts.
- Maggie Hand
Product:
Westerville, OH
Technician just left my place after restoring all old moving parts on my garage door with new ones. He was very professional, informative and courteous. I rate the service at 5. It is yet to know if I will have future problems with the repair that was done. I do feel your rates are rather pricey.
- Carolyn B. Mullins
Product:
Westerville, OH
Thanks for taking such good care of us today John!! I appreciate the ease of arranging the appointment, and being able to get help on a weekend! John did a great job, explained the repairs needed...which he knew immediately when he walked into the garage... and explained the options available for repair. Excellent service, professional, and very friendly! I will recommend your company to friends and neighbors in the future. Thanks again John!!
- Lisa Grubb
Product:
Westerville, OH
We have used Precision in the past for service and had a positive experience, so called again when our 25 year old wood door broke. Tim inspected the door on Monday and we decided to go ahead and replace it. He returned the next day, as promised, to install the new door. He explained everything he was doing and was very efficient. My initial reaction is that the door is goood looking and very well made and expect to receive long service from it. Great experience!
- Mike Thompson
Product:
Westerville, OH
The technician was great. Arrived quickly and was very efficient and friendly.
- Lori Robinson
Product:
Westerville, OH
The technician arrived on time and was thorough in assessment of the problem and repair. He thoroughly explained all work needed along the way. Though the repair was expensive it seems to be the effective repair we needed and likely no more expensive than anyone else.
- Mike Casey
Product:
Westerville, OH
I chose Precision from the phone book. I was very satisfied with my encounter with precision. They went out of their way to service my garage on very short notice. I was also impressed by the professionalism, and the email to alert me to which service person I could expect.
- Martha Nordquist
Product:
Westerville, OH
Yes, except for no name on truck. Technician explained new trucks were coming. He was very well trained, very professional and very personable. We would definitely give your company a 5-star rating. You came the same day we called, earlier than expected. Your technician immediately solved the problem with our garage door and told us our options for repair. He gave us two options and we asked for his professional opinion on which option he would recommend. We went with his recommendation. He did an excellent job and we are very happy with the results. Thank you!
- Joe Gossett
Product:
Westerville, OH
Spring on the garage door broke at 5 pm on Sunday. We needed service quickly because my wife had knee surgery scheduled on Monday am. Found you on internet called and repairman arrived a little before he was scheduled and had the door operating within an hour. Service was very good, but I was told I could get a receipt by email but none was forwarded. Would be 5 stars, but I emailed a request for the receipt for payment on the next day and now six days later have still not received a receipt for payment. 4 stars.
- Patrick Garrity
Hello Patrick, We apologize for the inconvenience that you have not received your invoice. Sometimes the invoice can end up in your spam email but to ensure that you receive it we are going to mail you a physical copy. We appreciate you taking the time to write a review and look forward to doing business with you in the future.
Product:
Westerville, OH
I am first of all thankful that your company was able to respond do to the time of day. The service tech was friendly and professional, and if there ever is a need for service again I wouldn't hesitate to call your company again. Please make certain to thank the tech again because of the time of day and how cold it was. Five Star Service
- Richard Tiburzio
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Scheduled 2 to 4. Later, received a phone call moving appointment to 6-8. No one showed. Called after 8 to find out the system had me scheduled for the next morning which was never an option. With no options, rescheduled for the evening of the following day forcing me to miss a previously scheduled dinner meeting. Tech that finally arrived did a good job.
- Toney Durieux