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about Precision Garage Door in:
Westerville Area, OH
Precision Garage Door of Columbus Ohiohas received 1031 reviews, averaging 4.92 Stars:
Westerville, OH
Westerville, OH
Danny Quinn was excellent. Very friendly and efficient. If all your employees are like him you are a very, very lucky business. I will recommend Precision to everyone I know.
- Mike Hoffman
Powell, OH
Upselling and Ripoff Prices I followed the many glowing reviews about Scott and Precision Garage Door Service, so had them out to address a likely broken spring (big bang just like a broken spring, but no pieces visible). The good news: Scott came out within a couple hours of my online booking and the trip charge is a very reasonable $20. Also, Scott is a personable, interactive guy who likes to chat. The bad news: The whole trip was devoted to upselling unneeded and horrendously priced services. For each suggested service, it was all done under the guise of: “Well maybe it is a problem and maybe it isn’t, so it is up to you whatever you want to have done.” That is not what I need or expect from an experienced technician. I want to hear what is essential to do, and what is unnecessary. With all their experience, they should know much better than most homeowners. For example, Scott noted that there was some “dirt” around to torsion bar bearings, actually fine metal filings from wear. All true, all normal after 35 years years in service. But there was no sign of binding or free play in the bearings, so no reason to expect trouble. He quoted a price of $176 per bearing plate, noting that garage door parts were horrendously expensive. Bearing plates cost about $10 each at Home Depot or Amazon. The replacement time for two was to be about 1 hour according to Scott. That makes the labor rate for the work of about $300 per hour, more than many doctors and lawyers make. Scott thought that the spring should/could be changed, even though it was not broken and it was installed within the last two years. The cost for that? $392. The time for that work was 1/2 hour to 1 hour. The cost of garage door springs at Home Depot of Amazon? $40-$50. Again, a $300-$600 effective labor rate. My advice: steer away from Precision and find a company that knows what you need and charges what they should.
- Robyn Wagoner
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Technicians: Scott Marzola
Powell, OH
Hello, I called Precision Door because you have helped me in the past, as well as my sister who lives across town. Both of us were impressed with your service technitions because they were knowledgeable, helpful, courteous and professional. Since my home is 20 years old, I did not want to put more money into fixing something that old with out-of-date technology. Tim went right to work and upgraded the system. It runs so quietly now and I feel well taken care of. Thank you for running such a professional business; there aren't many like that these days. It has taken a big weight off my shoulders.
- Rosalie McCool
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Technicians: Tim Tomlinson Jr
Westerville, OH
Everyone I worked with to purchase a new garage door and opener and a complete total new system with controls installed did an outstanding job. All of the old garage door and system parts were hauled away. On October 25, 2024 Alana Moran met with me and gave me a quote for the cost of the new garage door and opener, and eligible discounts in the cost to perform the installations. Alex Eliopoulos installed the garage door and opener on November 1, 2024 in about 3 1/2 hours, and cleaned up everything and hauled it away. Congratulations to Alana and Alex for the great job they did representing Precision Garage Door Service of Columbus in a courteous and professional way.
- Dallas E Braham
Service Provided:
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Installers: Alex Eliopoulos
Westerville, OH
Mike McClellan was great. He gave me multiple options for a long term more expensive fix to my problem or a less expensive shorter term solution. I really appreciate that. He did not try to "upsell" which is a pet peeve of mine which many companies do and one that will not make me a repeat customer. I recently had a plumbing company come out unclog a toilet and they tried to sell me brand new toilets rather than fix the issue. I will never use them again. With that said great same day service. The person I spoke to on the phone was great as well. I will use you in the future for any garage door repairs and will promote you to my friends. I wrote a nice Google review as well which I rarely do.
- Darin Richards
Westerville, OH
Fast, professional, friendly, and competent. The door bottoms have a good seal now!
- Freda Levinson
Westerville, OH
TV commercial
- Bob Brown
Lewis Center, OH
Matt did a great job in repairing my garage door and not having to purchase a new one. Great communications on what he was planning to do. In and out in about an hour.
- Robert Bachman
Westerville, OH
Tech was very professional, detailed and communicative. I like how they call before arrival. He explained options and did a great job walking me through the system while talking about what didn't need fixed.
- Justin Buren
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Technicians: Tom Palmer
Westerville, OH
The spring on my garage door snapped on a Saturday. I called Precision to get on their schedule, asap assuming it would be days if not weeks before we could coordinate a repair. Turned out Matt was able to come out right away and just like that….all was fixed. Ended up doing some very overdo maintenance and fixes. Matt was professional and efficient. I will refer anyone who asks. Thank you!
- Pamela Hampson
Lewis Center, OH
On time. Quick accurate diagnosis of problem. Quickly fixed issue. Fair pricing. COMPLETELY SATISFIED. Nuff said!
- Doug Kowalczyk
Westerville, OH
Megan was the sales person today who helped me decide on design and install process. She is very knowledgeable and no pressure sales process. I'm sure the technician at install will be excellent as well. TY
- David Gonzalez
New Albany, OH
Service was outstanding! The tech was very informative and spent time explaining the reasons for everything he was doing. I would highly recommend their services to anyone.
- Edward Morgan
Westerville, OH
Our garage door spring broke late on a Saturday night, I went to Precisions website, set up an appointment for a 4 hour window first thing on Sunday morning and within thirty minutes had a call and text from Danny that he would be out within 30-45 minutes. Danny was on time, very polite and started to ask questions and look at the door. He took his time to look at the door and call out anything outside of the springs that he would recommend to us. Upon his review he was very clear on what he felt we should look to fix now and what could wait. He did not come off as pushy or selling more to us outside what was most important at that time. Danny was amazing and a great communicator and educator on why he felt this needed to be done now versus what could wait and "maybe" be a problem down the road. I appreciated his honesty and thoroughness. Danny was able to fix our springs, do a few of the extra fixes we went ahead and proactively took care of. He was timely, very easy to communicate with, friendly and did a great job. Garage was just as it was prior to him arriving and cleaned everything up, and most importantly the door was smooth, operating well and quieter than it was prior. Thanks Danny, you were awesome!
- Brian Asher
Sunbury, OH
David did an excellent job helping me reconnect the garage door opener camera to the MyQ app. It appears that it wasn’t the garage door opener that was causing the problem it was the app. Thank you.
- Gary Leister
Powell, OH
Scott was great gave me a few options and was able to repair the motor and upgraded my equipment. Highly recommend.
- Patrick Dial
Sunbury, OH
Curt was efficient, kind, and professional during the repair. The office and people on the phones were great as well with scheduling quickly/easily. Thank you to the team
- Jerry Linkhorn
Powell, OH
Technician was courteous and professional. He did an outstanding job. I will highly recommend this company
- Sean Brady
New Albany, OH
I have been using them for over 20 years and the work is always done right the first time without rushing off to the next job. The tech was helpful and the service was completed within 24 hours of my call about a broken spring.
- Ellen & Tim Noonan
Westerville, OH
My wife saw an ad (Print or television, unsure) and the online reviews were very good. I just wanted somebody to come out to do a garage door “tune-up”. Tim the technician arrived promptly at the promised time, lubricated the mechanism components and definitely made the garage door opening/closing much quieter. I’ll definitely contact Precision again if I need garage door service!
- Richard Toomey
Westerville, OH
Jeff had great customer service, he wasn’t pushy and explained my options. I’m excited to get a new garage door from this company!
- Kayla C
Westerville, OH
We were having issues with the open and close of our door. Your technician, Gary, arrived precisely on time and immediately began working. We were pleased that he couldn't find anything wrong except maybe some grass blocking the lenses and did not charge us for his inconvenience in coming out with nothing to repair. We discussed future potential with Precision and I can say that we are likely to choose this company for any of our Garage door needs.
- Robert or Darlene Rayburn
Westerville, OH
Service representative was prompt, courteous and efficient. My experience was excellent .
- Kenneth Brechel
Galena, OH
Amazing service and staff. Highly recommended
- Bill Weygandt
Westerville, OH
I see you advertise on TV, so I thought I would try your services. I was well satisfied with the service with the service that Adam did. Thanks for your quick service. Larry Schaller
- Larry Schaller
Powell, OH
Our garage door was not closing correctly so we called Precision Door to address. Mohammad came out to look over the issues. He was very polite and explained all the issues with the mechanical systems and how replacing the parts would make the door operate smoothly. Once the work was completed the door slides easily and is very quiet while operating.
- John McKinley
Galena, OH
Our experience with Precision was great. Scott was very well informed about our issue and arrived on time and with all the materials he needed to complete the job within a few hours.
- Scott S
Lewis Center, OH
Precision knew their doors and took care of the problem.
- Theoatis Dixon
Westerville, OH
Excellent, prompt and friendly service. We called and they were able to have a technician out same day. He didn't pressure us into getting additional work we didn't need either. Very satisfied with labor performed.
- Kyle Stillwell
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Mike, the Technician was very knowledgeable, professional and nice. He even returned the same day to address a minor glitch that could have waited until the next day. Very good guy and he went the extra mile!!
- Nash Simon