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Tom Palmer

Tom Palmer
Technicians
Reviews: 415
Average: 4.90 stars
Tom Palmer has received 415 reviews, averaging 4.90 Stars:
1 2 3 4 5

Tom Palmer's Bio:

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.

Review:

A Vi’s list. Tom is a wonderful technician. I will recommend you.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Fast and friendly service. Exactly what we needed.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Tom came out and inspected the overall door, told me what he felt needed replaced along with the bottom seal (reason for service visit) and an estimate for each. I decided to just replace bottom seal (after my bottom seal fix only lasted ~8 months), but good to know cost of other work if needed in future. Tom was friendly and professional and got the job done in no time! great overall service and happy with the better more robust seal, and will use again in the future if needed.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Tom was nice and friendly and explained everything throughout the process. We love our new garage door opener and appreciated getting this done in a timely fashion.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Great work

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Thanks

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

Great same day service. Tech (Tom) was very knowledgeable and professional. Great personality. Needed garage door re-leveled after having new concrete floor installed. Tech preformed general maintenance, very thorough.Will give tech and your company 5 stars. Will highly recommend your company.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Great service and friendly service person who knew what the problem was right away.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Right on time, gave me three options, did the work quickly and works great.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Have used before and have always been great. Tom was wonderful!

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Very fast and very personal service.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Great Service

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Our service agent Tom did a wonderful job installing our new electric garage door opener and updating all of the mechanisms needed for our garage door. He explained everything and did an excellent job! I would highly recommend Precision Garage Door and hope you are lucky enough to have Tom do the instillation.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

The technician -Tom P was excellent. He was very nice and friendly and knew what he was talking about. He put in a new motor and everything that was needed. He explained what was going on and at the end made sure I understood how to make it work. He was here in 2015 to fix my door problems and I would recommend your company and Tom to anyone for such good service ! Nancy Graf

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

We found a problem with our garage door on Sunday morning. We called Precision, and a technician came the same day. The technician fixed the garage door fast and efficiently. We are very happy with the outcome, and will work with them again if any other problems arise.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

We would like to say what a great tech that fixed our garage door he was very friendly and professional when he got done he showed us all he did. And very fast he’s a good man thank you very much for the quick service very pleased.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

We were surprised how quickly the technician responded. Tom was very experienced and professional. He had us up and working in a short time. We even had him install two new openers. They are so much better quality than we had. It is great to be serviced by such a great company. Thanks for you total dedication to your customer.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Very professional fast service. Excellent technician, personable and knowledgeable

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tom Palmer
Review:

Tom was great! Very professional and efficient, even showed up earlier than said time! Same day service was wonderful.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Great customer service and the installer was very helpful and knowledgeable in the product and service. Thank you.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Can't say enough about the fast, professional service we received from Precision. We had used their service before and were very happy with the work done, so they were the first company we called this time. It was late on Saturday night when a spring snapped, also breaking a cable. Set an appointment for early on a snowy. Sunday morning. Tom Palmer showed up at the exact time, ready to work. In a very short time he had the door hanging straight, with the new springs and cable replaced. Even in the dead of winter with several inches of snow on the ground, Precision got the job done, fast. Can't say enough good about Tom Palmer. Polite, professional, and knew his business. Will certainly use Precision in the future.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Arrived on time and no problems with the service we ordered

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

We chose Precision because we were in need of a garage door opener immediately. We seen your add in the Newark Advocate and you did not charge extra for weekend work. Tom was called and let us know when he would get here. Tom was very polite and very efficient. He cleaned up and left no trash. We were very happy with Tom.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Our garage door developed a squeaking noise. We called Precision and had a very reliable and pleasant service man come the same say. Thank you for your prompt response!

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

What a wonderful service. Our garage door broke, the bracket came off from the door panel. The Service technician was prompt and on time. Thomas Palmer wore a mask and was very aware of CoVid issues. He previewed the broken door and was very quick on his determination of the needs to repair the door. The repair was quick and efficient. I would recommend Precision Door Service for sure. From the moment, I called, the customer service lady was super nice and efficient to the technician. What a great group. Great service. Thanks. Would highly recommend.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

It was great to have Precision Door Service come out to assess my garage door. The gentle man called to confirm his appointment time. He arrived early and assessed the problem. The service provider told me what the issue was with garage door motor and provided factual wearing of it. He listened to my request for receiving estimate on new garage door opener. He did just that. He provided choices for the garage door opener and pricing. I'm glad to know Precision Garage Door was easy to access and assess my concerns. Even though Precision offers options to pay; I plan to utilize the service at a later date. Thank you!????

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

I was just ripped off by this company. I ran into my door and needed a few repairs. They added many other charges and repairs to the bill. I spoke with another repairman who verified this but they had already started the work so I wasn't able to stop it. When I asked the repairman to stop and quote me on the work he had already done because I realized the price was too high he told me that he isn't able to raise the door to remove his items and gave me a breakdown of why it is that price which seemed like he was replacing too much unnecessary stuff. Then he "talked to him manager" and somehow was able to come down over $300. I was still ripped off even with that price so I am not happy. I'm thankful that they were able to come out over the weekend but also know that I could have saved at least a couple hundred dollars had I been able to wait until Monday.

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A Response from: Jim Rapp

Thank you Elizabeth for taking my phone call today to go over your service experience. We offer 100% customer satisfaction and really hope we were able to come up with a good solution and help you feel more confident in our work as a company. If you have any of concerns please feel free to reach out to management directly.

Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

I have used precision door in the past. They fixed my problem. I had to get a new door opening system. I trust this company. They did a nice job again. I think the price was fair. I would use this company again.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Tom Palmer
Review:

The technician replaced springs on 2 of the 3 garage doors, replaced all of the wheels/bearings, and tuned up all three door openers. He did an excellent job. Very professional, personable and skilled. We truly appreciated the end product. I highly recommend this company.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Precision has done all of my door service over the past 20ish years. Service is always great and my experience today with Tom was no different. I didn’t love the diagnosis & an unplanned expense but Tom gave me options so I could make the best choice for my budget.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
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Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230