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Dustin Keaton
Average: 4.97 stars
Dustin Keaton's Bio:
Hi. My name is Dustin. I have been married for 5 years and have a 7 year old son. I enjoy hunting and fishing and hanging out with my family on my days off.
Dublin, OH
Columbus, OH
Dustin and Precision are the BEST! Always are prompt, helpful and professional!
- Denise Goodman
Blacklick, OH
I just wanted to provide feedback related to my experience in repair/replacement of my door springs. My technician, Dustin K., was very knowledgeable, mannerable, considerate and professional. I appreciated his customer service and willing to accommodate our needs to assure our service was extraordinary. He's definitely a 5 star service technician (but I would give him 10 if the rating scale offered)! Thank you Precision of Columbus and a huge thank you to Dustin! He was extraordinary!
- Rod H.
Blacklick, OH
A torsion spring broke on our garage door and the pricing to replace it was comparable to buying springs and doing it myself. That value was enough to tip me towards paying for service (which I've yet to do as an adult - I'm 35). The experience was outstanding. A gentleman (Dustin) roughly my age came by and gave me an exact quote that was reasonable. It was very apparent that he knew what he was doing, he was amicable and friendly, and he did the work on the spot and quickly. What pushed me towards this specific company was their years of experience, and where the other vendors looked to have less than ten, they tote over twenty. Should someone ask for a recommendation for a garage door or repair, I wouldn't shy away from recommending them (and Dustin in particular - my experience with him in whole was outstanding). I appreciate good business, and this was good business.
- Shawn Spencer
Columbus, OH
Tech Dustin K's other excellent reviews are absolutey without question. Most helpful for me was his clear descritpion of needed repairs, inculding actually showing me the defective parts needing replacement. An employee's excellence is only possible if management's focus on the bottom line includes the importance of true customer satisfaction. Rapp/Precision is not the least expensive garage door service provider, but "you get what you pay for" truly applies.
- William Handin
New Albany, OH
We were so pleased with the guy that came to fix door. He knew what the problem was and fixed it . Very personable, professional and nice guy!
- John Goedeking
Columbus, OH
We have used Precision 3 times for various problems regarding our garage door , Precision always does a great job . Thanks for your help this week getting our opener back on track Dustin .
- Shawn Altick
Columbus, OH
You are the best garage door installation and service company.....You have serviced our doors and installed our latest liftmaster opener...there on time and someone answers the phone when we call,,,,Also note that Dustin is the most mannerly and personable service technician I have ever met...keep up the good work.
- Gary and lois Drenik
Dublin, OH
After 20 years in operation, our chain drive door opener broke late one evening. We called Precision around 6pm and was surprised to have a real person answer. They discussed what we were looking for and scheduled an appt for someone to come out the following day. The next day, Dustin called and arrived on time. He inspected all the components, rails, rollers as well as the 2nd door/opener that was working fine. We discussed the different replacement options and elected to go with a belt drive model to reduce noise. Due to the age, we elected to replace both openers. Dustin got to work and a couple of hours later we had the quietest door openers I’ve ever heard! Dustin explained how to operate the openers and was very professional. This is the second time we had Precision out to help us with our garage doors and we highly recommend them.
- Chris N.
Newark, OH
What amazing customer service. Our garage door stopped working on Easter sunday and I called first thing Monday morning to see about having someone come out. They had an appt open that very afternoon that worked w my work schedule. Dustin was very professional and explained what needed done and why and answered all my questions. He also made sure to go over the quote and explained what each charge was so I understood. He got everything done in a very short time and we are extremely happy w the results! Will definitely be using Precision for any other repairs we may need!
- Patricia Aparicio
Alexandria, OH
I called for a repair of a broken garage door spring in the morning and had it fixed before 3pm on the same day. Dustin was very professional.
- Joe Gernert
Marion, OH
We had a motion light that wasn’t working properly. Precision came out and fix it without a problem and it was still under warranty so we had no charge. They are a wonderful company to work with. They stand by their warranties. They treat their customers like they’re actually people. They don’t take advantage of customers. I will continue using this company for any of my garage door needs. I have referred them to several friends who have used them and who are also been very satisfied
- Amber Sewald
Powell, OH
As we're reminded daily of the challenges surrounding the shortage of qualified/competent employees along with preferred supply materials for the associated industry - I was first impressed by the planning and schedule customer service coordinator with Precision Door Service. Followed up by the arrival of Dustin, the installation technician who was attentive to our needs, confident in his assessment of the existing garage door equipment at our home - and knowledgeable in translating the solution and the associated time and cost with our project. We could not have been more impressed by the professionalism presented by the entire Precision team. Interesting side note - when I asked Dustin about Precision Door Service's care and support for their employees, he responded immediately about the value placed on each employee, the fair compensation for his good work and the overall positive culture that persists today at Precision.
- Rick Delaney
Powell, OH
I was very pleased with the work Dustin did. He provided me with options for the garage door repairs. Great Experience. Will be using Precision in future..
- Scot Keller
Columbus, OH
Dustin was very polite and friendly. Fortunately for me he arrived earlier than the scheduled time. He went out to the garage and inspected the spring, shaft, and bearings. Advised me what it would take to fix and didn't try to sell me a lot of things I didn't need. Proceeded to replace the spring and had it repaired in about a half an hour. He is a very professional employee and I highly recommend him.
- Tom Lynch
Columbus, OH
Dustin was extremely courteous, polite and detailed while reviewing what was needed. With broken springs, he was able to complete the entire repair in 45 minutes with all the parts on the truck. I highly recommend their service.
- Fran Wellington
Galena, OH
We were very happy with the job that Precision performed on our garage door. The main spring broke at 2:00 in the afternoon leaving us with a garage door that would not close. Dustin was at our door at 4:30 to fix it. He did a fantastic job. We would definitely recommend and use Precision services again.
- Gerri Hatch
Lancaster, OH
service was on time and professionally done . Tech was very helpful. The total cost seemed a bit high for replacement of torsion spring and set of cables for single door.
- Bill Rice
Columbus, OH
very satisfied with inspection and installation.Dustin was very good communicator, very efficient,very professional, completing the installation.
- Anne Wirth
Columbus, OH
Precision Garage Door of Columbus is great! We needed to replace a broken garage keypad entry and also get additional openers for our Columbus condo. Precision Garage Door answered the call (my calls to others in the area were never answered and messages were not returned). They were able to quickly schedule the repair. Dustin, the repairman, arrived on time and quickly resolved all of our issues. I highly recommend Precision Garage Door of Columbus.
- Lesia Frooman
Westerville, OH
Your technician, Dustin was outstanding. Very professional, personable, and represented your company well. He explained what was wrong, my options, and what he could do to fix it. Would recommend him and your company to anyone!
- Richard Reece
Columbus, OH
Dustin Keaton was a delight and a definite asset to Precision Door Service. He did a wonderful job, very professional and explained everything. Dustin replaced the sensors and I am not sure if what he replaced is called the springs or rollers. That is why I left "Purchase a new Product" blank. On Invoice it says Fleet Transportation and Genie Safety Eyes.
- Frances Mudarra
Columbus, OH
Dustin was awesome! He answered all of our questions and provided amazing customer service.
- Justin Hancock
Dublin, OH
My garage door was mysteriously opening by itself. Dustin checked it out and within a few minutes identified several issues. He addressed the problem and took care of other concerns that were identified in the process. I was also very impressed he was able to get to the house the same day as I called in. He was on time, professional, friendly, and very capable. Thank you Dustin!
- Sergei De saram
Columbus, OH
Dustin was very thorough, knowledgeable, courteous and friendly
- Jolene Bridges
Pataskala, OH
I am all about the small local business owner. I tried using the local people around Pataskala area but they are just not responsible, no call backs, shoddy workmanship, a waste of my time. Time to give up and use a larger company.
- Greg Rice
Heath, OH
Garage door failed. I called about 4:00p, service rep was at my home at 6:15p. Dustin took care of the problem quickly and he was incredibly courteous and helpful. Thank you.
- George & Terri Jackson
Hilliard, OH
Great service, prompt arrival, cable, springs and rollers. Justin was very knowledgeable and fixed the garage door while he was here. Would definitely recommend.
- Naomi Moore
Delaware, OH
We had your company service our garage doors twice before. When we got the email that you were offering a n/c service call, we knew it was the right time to have that 'funny noise' checked out. Thank you!!! Dustin was very professional and efficient! He would be welcome to come again if we ever need service again.
- James and barbara Spencer
Westerville, OH
Extremely friendly service technician and very fast response time. Dustin came in an explained every issue that I had with my garage door and I did not feel like he tried to up sale me on anything.
- Trevor Stump
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Nice technician. Conducted an inspection made some adjustments. Door works fine.
- Ronald Alguire