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Walker Furhpas
Average: 4.77 stars
Walker Furhpas's Bio:
Walker enjoys Rock climbing and Yoga. He loves dogs.
Columbus, OH
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Technicians: Walker Furhpas
Columbus, OH
HORRIBLE EXPERIENCE BEWARE!!!... I had an issue with my motor in the opener. They came out and analyzed my issue and furnished 2 quotes $1900+ and $2300+ and then charged $49.95 service fee with a line item of $20 for transportation. I was not informed of a service fee up front and the tech did NOTHING except write an estimate. In review of their estimates, they hugely up-charged everything as I check on-line what I could by the parts for and quoted a discontinued opener. I had another company out and it was fixed for a total of $178 ... I've asked for a refund of the $49.95 Buyer Beware!!!!!!!!!!!
- Mike Whiteman
Mike, thank you for taking the time to speak with our management team we appreciate you giving us the opportunity to provide that estimate. The online parts are not the same product or grade as what our technicians carry and our service call fee is what we charge for coming out to the home to do the 25 point inspection along with coming out with a fully stocked van that we can do repairs or services that same day. We apologize this was not brought up at the time of your first appointment. We have spoken with our scheduling department and this should have been explained to you upon scheduling. I hope that our resolution was satisfactory to you. Again, if there's anything else you need, please do not hesitate to contact me. Thank you, Chelsea (Office Manager)
Columbus, OH
I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price - if your in a pickle and don't have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to 'upsell' me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren't 'horrible people' or 'criminals' as some describe - they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn't get into trouble by his superiors as a result of me passing on their service - it isn't his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again - if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. - perhaps not.
- Sean G
Thank you for taking the time to leave us your feedback, We offer our customers 100% customer satisfaction, our management team has reached out and left a message as we would like to further go over this experience and explain that we do offer pricing matching. Please give us a call back at your earliest convenience 614-362-3625. Thank you again for the opportunity.
Columbus, OH
Technician Walker was timely, honest, courteous, and explained to me exactly what the problem was, and what needed to be done. He did not care if I watched the job being preformed, and answered all my questions. I chose Precision because of advertisements I had seen on TV. I needed the repair done the next day, and Precision was able to accommodate.
- Mike Whitehead
Dublin, OH
All I can say is…RUN! They wanted to charge me $985 for a $180 repair that was done in 30 minutes by a great company named The Garage Door Guy. They also charged me $50 just to come out. This company should be ashamed of themselves!!!
- Kim Dishong
Thank you for taking the time to leave us your feedback Kim, a member from our management team did reach out this afternoon to further discuss this but unfortunately it was not a good time for your schedule. We are hoping tomorrow morning will be a better time to go over this with you as we do offer 100% customer satisfaction to our customers and would appreciate the opportunity to make this situation right by you.
Columbus, OH
I was more than satisfied. The technician Walker Fuhrpas was polite, friendly and efficient. He replaced the sensors of our garage door.
- Najma Shamsi
Westerville, OH
The guy who worked on our our door was the nicest most honest contractor I have even had interaction with. You should do whatever it takes to keep him!
- Sara Dillon
Columbus, OH
Walker did a wonderful job on my old garage door issue today 9/25/21...I was sort of scared to have the work done and price was high but after it was finished it was well worth the money... Thanks again Walker!
- Carol Koch
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Technicians: Walker Furhpas
Pickerington, OH
Tech, Walker was excellent. Was able to come earlier than originally planned and same day as my call to Precision. Clearly explained all my options and related costs, answered all of my questions, was very professional and technically proficient. Great job, and finished the same day.
- Linda Flynn
Westerville, OH
Always very responsive and professional - excellent quality of work. We had Walker for our technition for a last few repairs and he is a terrific employee.
- Randy Jones
Columbus, OH
A friend had used Precision and was very pleased. I was very happy I could get scheduled right away, and get the door taken care of. Walker was professional, polite, explained everything I needed to know, and did a great job. I had planned to purchase and have installed a new opener. Walker showed me some other things that were in need of repair or replacement. I feel confident in his work.
- Linda Murray
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Technicians: Walker Furhpas
Blacklick, OH
Walker A did a very good job in no time at all, which means he was well trained and an expert at what he does, a good marketer too. He was patient enough to answer all my questions and explain some technical stuff. He presented your company and products in such a way that the customer makes a comfortable choice. Mr Rapp, you were well represented.
- Vivian Unnah
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Technicians: Walker Furhpas
Sunbury, OH
Precision was great. I was nervous that I wouldn't be able to get a same day appointment to have our garage door fixed, but I had someone at our house in a matter of hours. Our technician, Walker, was great at assessing what was wrong and gave us several options to have things fixed. And the best part, even with a total overhaul of our system, the work was completed within hours! Our garage looked like no one had been working in it and Walker was so nice and polite. LOVED our service.
- Virginia Braun
Westerville, OH
I’ll be honest, I saw an advertisement but in the end couldn’t be happier with precision. From the appointment setting, the quote the technician (Walker), to the installation and follow up everything has been exceptional!! Even the quote was completely competitive.
- Kurt Kramer
Delaware, OH
We needed our garage door repaired, they came out the same day i called and fixed it and now its like a new door. Very good service. Thank you! N. Queen
- Naomi Queen
Columbus, OH
The Precision tech Walker responded to an after hours emergency. Walker called while on his way, arrived at the expected time. Walker was courteous, thorough and discussed his recommended repairs in a manner I could understand. Walker completed the repairs quickly. I highly recommend Precision and Walker.
- Robert T.
Canal Winchester, OH
Walker came in and looked at our garage door and pointed out what needed to be replaced and what could stay. Did a great job and being honest as to what really needed to be worked on.
- Jay Teerlink
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Technicians: Walker Furhpas
Columbus, OH
I was very pleased with the serviceman (Walker) pofessionalism. He took the time to explain all the repairs required. I would recommend him to anyone looking for garage door servicing.
- Jim Carter
Pickerington, OH
Very professional and excellent customer service. I probably could have saved money with another company, but to come out 1 hour after I called on a Saturday afternoon and receive the service I did, I am ok with spending a little more.
- David Bzdafka
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Technicians: Walker Furhpas
Columbus, OH
Thank you for fixing my Garage door on a Holiday weekend. Your technician explained everything that had to be done to get my car out of the garage. He handled everything in a very professional manner and did an excellent job of repair. My Garage door now is in better shape then when it was new. t
- Ken Miller
Pickerington, OH
Walker was wonderful. Polite and a total pro. Garage door and opener were so loud that it woke my wife every time the door opened. Now is so quiet I can’t hear it i’m adjoining room. To be honest, I thought price was high. But, thrilled with the end product.
- Joseph Montgomery
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Technicians: Walker Furhpas
Dublin, OH
Walker was fantastic and we couldn't be happier with the work. He inspected our garage door during the new opener install and found some issues which we were happy to have him fix while he was here. Second time we've used precision and we will be repeating as customers.
- Jimmy Rowe
Columbus, OH
your price is way to high, c ompared with other companys will never use you again
- John Lombardi
Thank you John for taking the time to leave us your feedback and then speaking with Management this afternoon I hope we were able to come up with a better solution for you and the service that was provided for you. For any of your future questions or concerns please reach out to our management team directly.
Grove City, OH
I am happy with my service from Precision. Walker came out and did a great job with the repairs.
- Lisa Wells
Johnstown, OH
Called in the evening and was given an appointment for the next morning. Service guy called giving aprox time before showing up. Introduced himself Walker is his name and started work right away. Explained everything as he worked. Gave three options for repair and explained each level. Work was performed timely and was tested before buttoning everything up. Walker was professional in every sense of the word. He is the reason for the 5 star rating. I will definitely use them again if needed.
- Ed Grice
Dublin, OH
Walker came out to fix my garage door. He was very kind and thorough. He explained what he was going to do and gave me several options. They came out within 2 hours of my phone call. I am extremely pleased and I would highly recommend them to anyone. Thank you!
- Marybeth Tvaroch
Dublin, OH
Walker helped to get my garage door back up and running as well as perform some much needed maintenance to ensure the system continues to run smoothly and safely.
- Kyle Findley
Canal Winchester, OH
This company’s customer service experience was one of the best I’ve ever encountered! From me calling and getting a same day appointment, to them able to come about an hour or two after my initial call AND Walker being the most gracious and respectful serviceman. He was able to get my garage door back working in no time. Highly recommend this company!
- Shanyce Godard
Columbus, OH
Cant remember name but gave excellent service and was very professional!
- Alban Feeney
Columbus, OH
Technician, Walker F., was on time, very polite, neat and knowledgeable. Explained what was wrong and how to repair with multiple options and pricing. Installed a new opener, springs, cables & rollers. Would definitely use again and recommend to others!
- Barbara Verzella
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Very professional, courteous, friendly, on-time service. Walker F. was great!
- Barbara Verzella