Daughter recommended Precision Door Service. Garage door spring was broken and could not get door opened. Needed quick repair so I would be able to get car out of garage in morning to take wife to hospital for surgery. Called Precision Door and they were able to schedule me in the same evening I called. Walker was the technician who came out and he was excellent. Very professional, knowledgeable and great overall individual. Highly recommend Walker to anyone. He arrived at 7:40 pm and replaced spring, new cables and rollers and replaced several hinges that were starting to crack. Showed me how to lubricate all necessary components. Completed job in an hour and a half from quoting to cleanup. Job was a little more expensive than I thought it would be but with the quality work that was done, and a wonderful technician, it was well worth the extra money. Great job! Thank you Walker and receptionist who worked with me to get our garage door fixed the same day. Works like new! Deeply appreciate the excellent and prompt service call. Will recommend Precision Door to neighbors and friends!!

- David Rehkopf

We were very impressed w/the prompt service. We had Walker, who was very knowledgeable & thorough. We did not feel pressured to purchase anything though we did opt to make some upgrades. He was extremely friendly & professional & explained everything clearly. We would recommend Percision & him to anyone looking for reliable work.

- Jerry Coleman

My husband was very pleased with the service we received. When I asked about the service, he said "it was awesome" The Tech (Walker (A)) ran into traffic on his way here and kept Jim informed as to when he would arrive. Would highly recommend Precision.

- Jim Gavin

My neighbor recommended Precision. The technician Walker was professional, informative and courteous. This 30 year old garage door hasn't moved this smooth in years since we decided it would be good to replace some of the rollers along with the springs

- Marcia Lehar

Was very professional and was very efficient. I am very happy with work he did! Completed everything I expected!

- Allan Wood

Service man was great on explanation of what needed done price was reasonable. Will us your service in the future when needed thanks again

- Vera Glasper

Walker - He took his time and effort to inspect the failures on garage door. He's able to break down the pricing quote based on what's neccessary to repair to fit with my budget. He got the job done on same.day and next day to replace another defect part - rollers. It nice to have someone to come out get job done during evening hours.

- Randy Osborne

Excellent work, technician gave me all the options and I choosed want to do. Upon repair technician found the tube the springs go on was nearly cut threw. Technician had all the parts, quick repair. Technician was awesome.

- Randy Linden

My son’s recommendation. I could not have been more pleased. Walker knows this business. He explains all that’s happening with the customer, My husband & I almost feel we have a new door. He was oreoaref & timely in the garage door repairs & replacement.

- Mary Abey

Satisfied with the work, not happy with the $850 price. I could have bought a new 14 foot door for what I was charged.

- Patrick Harsch

I actually remembered your ad about same day service (in most cases) when I realized why my garage door would not open. Called after 6:00 p.m. and was promptly answered and scheduled for service the next day. Serviceman called my landline number as requested and here promptly at scheduled time. Service man was extremely nice and polite. He gets a 5 star! Thanks Precision!!!

- Susan Bynner

Great company and very knowledgeable technicians.. Our tech was so nice and considerate. I would highly recommend this company. Great all around team...

- James Alleman

Great fast service repair.

- Joel Workman

Truly appreciate the excellent and professional service from Walker.

- Andy Igonor

Efficient, hard working and honest!

- Andrew Billiter

Very professional was very satisfied with work and technician was very good at explaining what he was going to do and very polite and warranty means a lot

- Brett Curtis

I contacted Precision originally when my garage was damaged and again when I was in need of a repair. In both instances they were quick to send a technician. Walker was my technician for both times. He was friendly, thorough, happy to explain the work and quick to complete the job.

- Amy Bryniarski

From the online chat to the finished product everything was great. The technician was very good with his communication & the service that he performed.

- Fred Johnson

It was indeed a pleasure having Precision Garage Door of Columbus diagnose and resolve my garage door issue. The Technician was on time, polite, knowledgeable and able to resolve my issue within hours. Other companies may be less expensive but for my money, Precision Garage Door of Columbus is worth every penny and I highly recommend them for your garage door needs!

- Brian Eberhardt

Thanks for quick service and friendly technician. Work was done in a timely fashion. will recommend you to friends

- Susan Lippy

Walker came out replaced the keypad and set up 2 vehicles to open from the car. I was glad to see that it was Walker on the call, you are lucky to have him he is very polite and professional and a pleasure to work with. You might think about giving him a rase you wouldn't want to lose that guy...

- Dave Parent

Walker, the technician was very courteous and explained all aspects of the issues and solutions. He worked quickly and the door works great.

- Phil Miller

I felt that Walker was extremely knowledgeable about garage technology and was very good in execution of said technology. I would definitely use Precision Care again for any garage problems.

- Debourah Davies

Great customer service and everyone was kind and knowledgeable

- Joshua Smiley

Walker was excellent, very helpful

- Michael Waluzak

The employee was very respectful and polite. He explained the products to us in great detail and made sure we knew how to operate everything before he left. Very nice!

- Todd Huss

So pleased with the repair completed on our door. Walker was here ahead of the estimated time. After checking over the system and diagnosing the problem, he clearly explained our multiple options. He was thorough, polite, and professional. I have already recommended Precision to a friend

- Melanie Mann

Very professional, courteous, friendly, on-time service. Walker F. was great!

- Barbara Verzella

HORRIBLE EXPERIENCE BEWARE!!!... I had an issue with my motor in the opener. They came out and analyzed my issue and furnished 2 quotes $1900+ and $2300+ and then charged $49.95 service fee with a line item of $20 for transportation. I was not informed of a service fee up front and the tech did NOTHING except write an estimate. In review of their estimates, they hugely up-charged everything as I check on-line what I could by the parts for and quoted a discontinued opener. I had another company out and it was fixed for a total of $178 ... I've asked for a refund of the $49.95 Buyer Beware!!!!!!!!!!!

- Mike Whiteman

Mike, thank you for taking the time to speak with our management team we appreciate you giving us the opportunity to provide that estimate. The online parts are not the same product or grade as what our technicians carry and our service call fee is what we charge for coming out to the home to do the 25 point inspection along with coming out with a fully stocked van that we can do repairs or services that same day. We apologize this was not brought up at the time of your first appointment. We have spoken with our scheduling department and this should have been explained to you upon scheduling. I hope that our resolution was satisfactory to you. Again, if there's anything else you need, please do not hesitate to contact me. Thank you, Chelsea (Office Manager)

I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price - if your in a pickle and don't have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to 'upsell' me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren't 'horrible people' or 'criminals' as some describe - they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn't get into trouble by his superiors as a result of me passing on their service - it isn't his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again - if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. - perhaps not.

- Sean G

Thank you for taking the time to leave us your feedback, We offer our customers 100% customer satisfaction, our management team has reached out and left a message as we would like to further go over this experience and explain that we do offer pricing matching. Please give us a call back at your earliest convenience 614-362-3625. Thank you again for the opportunity.