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Tom Palmer

Tom Palmer
Technicians
Reviews: 430
Average: 4.90 stars
Tom Palmer has received 430 reviews, averaging 4.90 Stars:
1 2 3 4 5

Tom Palmer's Bio:

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your tech Tom was fantastic and did a great job.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony was my technician. He arrived on time and explained everything to me. He was easy to work with and was knowledgeable. I would definitely recommend Precision and Anthony!

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with the response and service. Timely and efficient. The doors work quietly and my new opener is very smooth. The price was certainly acceptable. Had new springs and a new opener installed, as well as tracking fixed. The technician was friendly and did everything necessary.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’m pleased with my 8x18 garage door and opener installed 2 1/2 years ago. Installers were professional and did a good job. My only concern is my springs wore out in 2 1/2 years under normal use. Time will tell if the springs where under sized or defective.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used Precision for many years and always get a prompt response, knowledgeable technicians and quality products and services. Highly recommend them!

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good service and restored garage door performance to your original installation.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent! From Chelsea who coordinated my service call to Tom who handled my service. My issue was quickly and efficiently resolved and both individuals were completely professional. I have used Precision for many years as they never let me down. I highly recommend Precision to new customers as they will resolve your problem quickly and honestly.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very surprised to hear from my wife that your Technician (Tom Palmer) came into my house twice without a mask even though Franklin County is under a mandatory mask order and wearing a mask to protect my 62 year old wife would have been the least I would have expected. Very disappointed in this. All the work was done rapidly and professionally and the garage door works perfectly now. The cost was higher than I expected, but I did not have time to take bids and cannot say if it was above the market or not. My low rating is based strictly on your employees total disregard for my wife's safety and health.

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A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. We would like to further discuss this experience with you, we left a message with your wife. Please give us a call back at your earliest convenience 614-532-2011.

Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very good with repair,new door price was a little high but reasonable for the fast service.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt respond to the service, friendly and knowledgeable tech . Just expensive .

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, friendly, and high quality service. Tom did a great job going through options with me. Once I picked a new opener he did a great job getting it installed promptly.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called and a serviceman was at my home in about three hours. I thought it would be a repair, but I needed a new system. The garage door opener was 20 1/2 years old. Tom installed the new system. This is my first time using Precision and I would call them again.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom Palmer, show up on time and was very professional and knowledgeable. He let me know what the problem was and give me a price. Thank Tom for outstanding customer service.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice tech. Was on time and got the job done in a short time.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Truck came out promptly and the repairman was polite and knowledgeable. He presented my options clearly with exact pricing, and the door was fixed in a couple hours. Door works smoothly & quietly now.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an emergency repair on my overhead door. I was very impressed with the employee that came out. He was very knowledgeable, and in a matter of minutes he assured me the problem was not nearly as bad as I thought it was going to be. Tom, the employee, was very polite and he spoke highly of your company. He shared A story of a memorable moment that he had when he had worked for the company in Florida. Tom had the job completed in no time, and he checked the door a few times to ensure that it was functioning correctly. He is a great asset to your company! I was surprised of what I considered a low cost for the service call / repair also.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision installed the opener when we moved in. They did an exceptional job. We were very pleased. And especially with the quickness of their response on our most recent requirements. They are First Class.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom is the tech who came today to service our garage door. He was on time, very pleasant and worked efficiently. We would recommend this company.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I saw your ad on TV. My garage door was not always closing the way its supposed to. Your repair man said it was probably 17 years old. I figured he was probably right. So its replaced with a quieter, more efficient one. I even had a wall mounted security control installed in case someone needs to get in like the police or fire dept. They can go in through the garage (if I remember to leave the back door unlocked.) My installer was friendly and efficient.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called this morning and service man called and was at my home at appointed time. We decided to replace the opener completely. He programed all my remotes and both cars. Very good service neat and tidy. Payment and statements were all handled professionally. I would recommend this company in the future.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really appreciate the professionalism and care given to me by your employees. The motor on my garage door opener (26 years old) finally died. You guys were able to come to my home the same day; explain to me what the problem was and outfit me with a new garage door opener that I was comfortable with. Your installer went over all of the features and warranty of my new opener and told me not to hesitate to call if I needed. Please pass on my sincere appreciation to your team.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service tech Tom arrived on time and was very knowledgeable and thorough in determining the problem with my garage door opener. He repaired it and even did a quick maintenance check and oiled the springs to make sure the garage door operated more smoothly. I really appreciated the extra effort and although this time I only needed a new garage door remote, I will definitely us Precision Garage Door when the need arises.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did not consider advertising. Got Precision's name via google. Tom was prompt and knowlegeable. He gave me a figure to replace my door opener. The new opener and necessary parts were in his truck. The job was done an hour or so later, only a few hours after my first call to Precison. The new opener works well. "Please let us know...." what? I give the job done and Tom 5s.

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Tom Palmer Service Provided:
Garage Door Opener Install

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work and super fast! Many thanks!

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I hired Precision this time because several years ago the wire broke and someone from Precision came and fixed it. He was professional and I liked it. Since then I have hired other company/handyman to fix different problems. Now it was time to get a new garage door, my house is almost 30 years old, and I chose Precision and I am glad I did. They called me ahead and got here on time. They wore clean uniform and very polite. Their job was done without any debris. Friendly attitude and sincere. I liked their invoice very detail and easy to understand. I definitely hire them next time I have issues on garage door. Thank you so much. I couldn't stop smiling when I see my new garage door. It's beautiful!

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Tom Palmer Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great, quick, professional service.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Next day service, tech was on-time, very polite and friendly, was conscious of the social distancing protocols right now with COVID-19. Tech gave me some options for my repair, and completed the repairs in under 2 hours. Gave me a final overview of the repairs and upgrades. Payment with a reader that accepts security chips which is a good security plus. Over all, everything about this was great! Thanks

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was great, he showed us the issues we were having with our garage door and explained the difference between the garage door openers and the new springs. We would highly recommend Tom.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service .

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door would not close tonight. I called, and in less than an hour a technician arrived at my house. He did an excellent job of repairing my garage. With the Coronavirus pandemic, I was worried that nobody would be able to come out and repair my garage. Thank you for the excellent work!!!

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
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Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

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License #
52-748230