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Tom Palmer

Tom Palmer
Technicians
Reviews: 415
Average: 4.90 stars
Tom Palmer has received 415 reviews, averaging 4.90 Stars:
1 2 3 4 5

Tom Palmer's Bio:

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.

Review:

The technician was very nice and did an excellent job! I am happy with the service; nevertheless, I have not been provided or promised an ITEMIZED receipt of the cost of services.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

I called for a simple adjustment to the belt on my garage door opener. It worked fine but in the mindset of preventative maintenance I called Precision to come take a look at it. It turned into trying to sell me a 700.00 service or a 1000.00 service. I think it is preposterous that they charge 209.95 to tighten the belt, tighten a few screws and spray some lubricant. I will definitely check out competition before I call this company again. The only positive thing about the visit was the technician Tom he was very polite.

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A Response from: Jim Rapp

Thank you for taking the time to speak with our management team we appreciate the opportunity you gave us to come to a better outcome for this situation. We strive for 100% customer satisfaction and we look forward to being there for you and any of your future garage door repair needs.

Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Fast, friendly, thorough service from the office when setting up an appointment. The same good service from the technician Tom Chase. Will use Precision again when needed.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Technician Tom was very informative and professional. Called about arrival time and was prompt. He explained everything he did and even changed the lightbulb in my door motor casing. I will suggest Prision Garage Door to friends without reservation.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Tom Palmer
Review:

Good recognition of the problem. Did not pressure to “up” selling. Very efficient.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
Review:

Our technician Tom did a fantastic job! He was thorough and answered all my questions with great explanations. I would use them again

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
Review:

The whole process from the start was very easy. Tom was my scheduled technician. He called soon after my initial call to Precision. He gave me an estimated time, and arrived a few minutes early. Columbus was on a level 2 snow emergency which Precision still made the appointment without issues. Tom was very professional and explained several options for me to choose from. He gave me an estimated time to finish which he was accurate on. Excellent workmanship. Door works much better and quieter than before. I would highly recommend Precision to anyone needing Garage door service.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Precision Door is always great to work with. I called them this morning at little after 7 am and Tom was here around 8:30 am. He not only fixed our broken spring but I had him replace our outdated garage door opener too. Great service!

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

They have always been my door people for 35 years. Very professional and efficient.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tom Palmer
Review:

Great service.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tom Palmer
Review:

Tom was very knowledgeable and had great knowledge of the system. He came for inspection provided a great solution. Thanks, Tom for your help. I would strongly recommend Precision Door Services.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Tom Palmer
Review:

Great Work. Very pleased !!!!!!!!!!

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

We chose Precision for our Garage door opener, from their advertisements,and all the positive ratings they have received from past and current customers. Tom is all about business and installing what's best for our Garage door needs. 5 Star Rating...

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tom Palmer
Review:

This company is the very best!! They were able to get to our home the very same day we called. Since we had an older spring system that needed special parts, we opted to replace it. He got it done in about 90 minutes. Very nice and very professional. Will definitely use them again if our other older door breaks. We highly recommend Precision!!

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

We chose Precision due to reviews and the fact that they were available shortly after we called them. Our Service Tech, Tom, was wonderful, easy to work with, and did outstanding work. We will definately recommend Precision to anyone who needs service with their garage door.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Very nice and efficient service from Tom Palmer. My second garage door remote purchased from Tom and Precision. A very enjoyable service visit. I will request Tom next time. - Tony Mesi

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Tom Palmer Service Provided:
Garage Door Opener Install

Technicians: Tom Palmer
Review:

Always a great service call. I Would recommend Precision to everyone.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
Review:

Tom did a great job getting my door back up and working.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Tom did a great job and I would recommend you guys.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Tom was very polite and pleasant and professional and replaced parts so the garage door garage door ran more smoothly. I will definitely call Precision again.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tom Palmer
Review:

Great service. Would highly recommend your company to friends and family

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Same day appointment and repair was completed in a little over and hour. Tom was professional and courteous and explained the options well.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

This is the only firm to answer their phone after 5. Our coil broke and they were out first call next day. Tom was professional and courteous and explained the problem and several options. The door works like new and we are extremely satisfied with their service.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

One of our door springs broken trapping a car inside. I called at 9:30PM - tech was there at 11:45AM the next day for a promised 12-4PM repair window. Tom the technician was very friendly and got our broken spring fixed quickly. I would have Tom back any time. Probably a little more expensive than I would have thought (that is why only 4 out of 5 stars), but overall a very smooth process with good people.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Service was quick and excellent. Thank you!

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

Tom was knowledgeable and professional about what needed done. Very friendly, never felt like I was being given a sales pitch. I was given options for the repairs. And was truly surprised when he repaired it then!!! That was awesome!!! Hiring someone these days is weeks or months out for the work to be done. Will only call your Company when I need repairs !!! And I've got 4 more properties with garages!!! And will recommend you to anyone who needs your services!

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Technician came out within an hour of my service call once I told them my vehicle was stuck inside the garage replaced the Spring and I was on my way Great job????

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Fast, quality response and service. Stabilized connection of opener to garage door.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
Review:

I was very pleased the technician was able to come sooner than scheduled. He was very polite and respectful. He explained the problem with my garage door in a manner that I would understand. Should I have any future problems with my garage door and/or opener, I will definitely call Precision Door Service. Hopefully I will have the same technician come for the repair.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

The service technician did a wonderful job. He was very kind and professional. In fact , he arrived much earlier than expected which was a blessing. He was an absolute wonderful man and very obviously skilled at his work. Thank you very much!

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
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Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230