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Reviews for Tom Palmer
Sherry A Farris
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience! Made an online request appointment for the next afternoon 4-6pm. Received a call from Tom that he available earlier than promised. Fabulous! He repaired our door swiftly!
Great customer service, was able to come same day and diagnose/fix our garage door. Our technician was so friendly and helpful. Definitely recommend!!
Technicians: Tom Palmer
Service: General repairs & installation
Nate Shaffer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was great. I really appreciate that he explained everything about the work before he showed me the quotes. He did a great job and I really appreciated how professional he was. Thank you so much.
Technicians: Tom Palmer
Service: Garage Door Repair
Technicians: Tom Palmer
Service: General repairs & installation
Perry Carfagna
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is the second time Precision has saved us from broken springs. Thanks for the prompt service.
They were on time and had my new opener installed within a few hours All working great and the technician was friendly and efficient
Technicians: Tom Palmer
Service: General repairs & installation
Technician was helpful and could immediately fix it after quote. The door was not only running smoothly, but was never that quiet the 15 years we lived here.
Technicians: Tom Palmer
Service: General repairs & installation
B Biddison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They were able to come within a very reasonable amount of time. Tom did excellent work- up and running with in an hour. Prices a bit high.
Technicians: Tom Palmer
Service: Broken Garage Door Spring Repair
Tom Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom did an excellent job. He explained what was needed and was very detail conscious.
Technicians: Tom Palmer
Service: Garage Door Repair
Tom Rice
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom provided a lot of good information and did great job. thx!
Amber Creyts
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had the pleasure of meeting with Tom Palmer today. He met me at the home I am building and buying at the end of this month. He helped me to understand the parts of the garage door and asked me what I needed. He was very knowledgeable and gave me options on what was available for me to choose from. He gave estimates on 3 types of motors and lifts. I will diffidently give him a call in the next 3 weeks.
Technicians: Tom Palmer
Service: Install Garage Doors
Kenny Marcum
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was early which helped me a great deal. He explained what he was going to do and why. Very nice guy and very knowledgeable and easy to talk to. Very good experience Respectfully Submitted, Kenny Marcum
Dan Carlson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My technician Tom was excellent. He was timely, knew his job, was easy to talk to, and met our needs. I decided to purchase a new opener, as my old Liftmaster was over 30 yrs old and operating poorly. Tom gave me three options based on my request, explained the points of each product, then installed the new unit I selected. In addition, he didn’t leave any mess. In fact after he left I didn’t have to do anything except apply a bit of paint around the control unit and opener unit as the new unit is more compact. Looks great and works perfectly.
Trena L Brown
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am giving them 5 stars for the work that was performed. The repair and maintenance on my garage door was top notch. I used them a few years ago at my other home and felt that they did a good job repairing my garage door. On another note when I called for service i choose to do the 8-12 window because I had other things in the afternoon I had to do. I understood that they could possibly be working on my door as late as 1:00. The service tech did not call me that he would be at my house in 30 minutes until around 12. The repairs that needed done would take about an hour. I think we finished up everything around 1:50. So if you schedule a repair expect most of the day waiting around for your tech and then some to finish the job. Needless to say I was not able to meet my afternoon commitments. However, the repair on my garage door was exceptional. Tom was courteous and was outstanding with his skills.
Dave Comer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service was excellent! Tom, the repairman, was very timely and it only took a short time to repair my garage door. Thanks!
Technicians: Tom Palmer
Service: Garage Door Repair
Kristine Cadek
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have used Precision for years! They have been exceptional every time. Highly recommend!
Technicians: Tom Palmer
Service: Garage Door Repair
Sandra Sexton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was able to get an appointment the same day to replace a badly worn garage door spring. The technician who came out was very kind and very knowledgeable. He examined the situation, made recommendations and was able to repair my door at that visit. The garage door runs much quieter and smoother now. I called for help when my car was trapped one day this week when we lost power. I was unable to lift the dead weight of the door and missed a doctor's appointment. It's a relief that I can easily lift the door myself again!
Barbara Ricciardo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Within a few hours after calling, Precision Door was here. My door was fixed then, as they carry the parts on their truck. They are prompt, polite, and I am very happy with their service.
Technicians: Tom Palmer
Service: Broken Garage Door Spring Repair
Nancy MacMillan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was extremely happy with the prompt service. Last time I had my garage door for maintenance was July 2015 and Tom was my repair guy then and today! Tom was is very friendly, great worker and glad I had him again. I would highly recommend your company! Thank you, so much!
Kevin & Tina Freas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service technician Tom was just wonderful and earned my trust. That's why I chose Precision.
Judy Coles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was a delightful young man.
Technicians: Tom Palmer
Service: Garage Door Repair
Cynthia Schoenhoff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called at twelve o’clock and Tom Preston was out by 1:30. He was friendly, professional, and efficient. He explained about springs and did not put any pressure on me to choosee which set I wanted. I am extremely impressed with the entire process. I always recommend Precision to my friends and will use them again.
Technicians: Tom Palmer
Service: Broken Garage Door Spring Repair
Mike Murphy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was extremely helpful and very professional. I would ask for him again in the future.
Technicians: Tom Palmer
Service: Garage Door Repair
Linda Brentlinger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom spent so much time to figure out the problem and was able to fix it. Will highly recommend Precision!
Technicians: Tom Palmer
Service: Garage Door Repair
Bernard Bitting
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
tom the door text know what the problem was and fix it from one key pad on the truck very professional
Technicians: Tom Palmer
Service: Garage Door Opener Repair
Jill D'antignac
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I always use Precision Garage. Their professionals are outstanding. They communicate everything from arrival times to cost. Additionally, they polite and professional. You will not regret hiring Precision for you garage installation and service needs.
Bob Archer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My issue today was a keypad key that was sticking. The technician said all that could be done was to replace the keypad. I had the door openers installed in June 2023 by Precision. He suggested I check the warranty. I keep all the paperwork, brought it all to the technician, he noticed there is a 5 year parts & labor warranty, so he took a picture of the invoice showing the warranty line and replaced the key pad. All is good now thanks to the technician's suggestion.
Technicians: Tom Palmer
Service: Garage Door Opener Repair
C Genest Godfrey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
When I experienced issues with my garage door motor, I contacted the vendor that originally installed it. They never got back to me. I remembered Precision from vans in my neighborhood as well as a (long) past visit, Their website made it easy to schedule an appointment, and the confirmation I received was clear and accurate. The tech did a great job of explaining why I needed a new motor. The work was completed promptly and well. When I could not get my car opener to sync with my new motor, I called Precision (as my first tech told me I could), and by the end of the day all was well. The second tech was timely, professional, and PATIENT. I highly recommend Precision Garage Door Service.
Ruby Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a great experience, same day scheduling and repair. Tom was the technician and he was very informative, he explained everything and made sure I understood what he was going to do. Tom was very courteous and friendly.