WITH 5,013 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Tom Palmer
Average: 4.90 stars
Tom Palmer's Bio:
My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.
Westerville, OH
Columbus, OH
This is our 2nd/3rd house with a Precision Garage door. They did the sale/install/service on our two new garage doors in 2021/2022. Due to our builder not seeming to understand that 'flatwork' concrete under garage door is to be......flat :)..... it had a 1" bow/peak in middle. Precision adjusted the then new GD a few times and then installed an extra thick/large gasket at bottom to make it weather tight. Now, a year later, I finally had the concrete cut out and re poured to actually be flat but then needed the garage door to come down more/seal. Guy came out today was awesome, personable and adjusted it quickly but then also took the time to chat me through a few other things to keep my eye on. We were lucky to find Precision.
- Dave Dygert
Columbus, OH
Tom was very professional, knows his job and responded to all of my questions.
- Brent Devore
Powell, OH
We were very pleased with the responsiveness and service we received. Tom P., our technician, was extremely friendly and was honest and transparent with options and pricing for a much-needed opener replacement. Excellent customer service throughout the process. Thanks!
- Larry Werline
Columbus, OH
My wife called me at work after they left and said, Tom, our technician was very nice and explained everything to her.
- John & stacey Banzhof
Thank you for the 5-star review! We are so happy we could help!
Sunbury, OH
Tom just left my house and was the nicest guy. Seriously, I couldn’t have asked for better service or company on a quiet day. He made our door work amazingly and was educating me on things to think about as the door ages. Answered questions and was just all around super helpful and knew exactly what to do. I’ll for sure use you all again.
- Kelly
Thank you so much for the glowing review, Kelly! We are so glad that Tom could help out and leave such a good impression. We look forward to working with you again in the future!
Canal Winchester, OH
I called for service and was sheduled within 2 hours. Tom came over and took care of me. He explained what I needed and gave me pricing options. He was friendly and efficient. Although I hope not to need your services again, if I do, you will be my first call.
- Ken Higdon
Westerville, OH
Tom A. Palmer was my Technician, I needed a new garage door opener, he explain the differences in the opener models and answered my numerous questions. I new my garage door had a broken hinge that needed replaced, he pointed out two other hinges that had stress cracks in them, so I had those replaced also. He inspected the garage door and installed the new opener, and programed the two remotes & outside keyless pad. Very happy with the work that Tom did, and would recommend Tom & Precision for your garage door/opener needs.
- Steve Hahn
Service Provided:
Product:
Technicians: Tom Palmer
Delaware, OH
Tom, who repaired my door, was fabulous - a great representative for your company
- Pat M
Columbus, OH
This was our first time using Precision and it definitely won't be the last. Our technician was on time, friendly and explained everything about the new opener. He even gave us some pointers on 'oiling' the hinges when the door starts to squeak.
- Sharon S
Columbus, OH
Tom did a great job. He was able to get to our home the same day. He did an excellent job explaining what the problem was and what needed to be done to fix it. He was very personable and very professional.
- Jay Cowgill
Pataskala, OH
I was not happy with the garage door opener they installed. I told sales guy that we wanted one that would tell us when the door was opened or closed and Wifi. They did a great job installing the new door but the insulation of the opener and how it works not good at all
- Richard Kennington
Richard, Thank you for speaking with our office manager Chelsea today. We strive on 100% customer satisfaction we will have a technician out to the property on Friday to get this issue resolved and hopefully earn a full 5 star rating from you. If you have any further questions or concerns please don't hesitate to reach out to Chelsea directly at 614-372-5665.
Columbus, OH
Always a great company to deal with.
- Jerry Buty
Reynoldsburg, OH
Jim was prompt, explained options thoroughly, and finished the job in a timely manner. He was very courteous and pleasant to work with.
- Cheryl Kelly
Grove City, OH
The experience with this company was very pleasant. The representative who made the arrangements for a service technician to come to my home was very informative. A call was received prior to the technician coming. The technician was friendly and knowledgeable. He was quick and efficient. I would highly recommend this company.
- Betty Spradlin
Newark, OH
Yes to all of your questions. My wife and I were very pleased and will recomend your service to all. Thank you for your quick responds.
- John Warnock
Columbus, OH
Amazed he could get here in this weather. He got all repairs to the door done,but the belt on the motor is not available, so the job will be finished Monday. Some suppliers were closed, so that explains the lack of availability. I would recommend this company highly.
- Stanley Ross
Alexandria, OH
The serviceman’s was prompt and arrived exactly when he said he would. Very courteous and had the door operating like new in no time. He was very pleasant and respectful. Very nice to have someone that professional. Thank you.
- Debra Bilderback
Pataskala, OH
my experience on monday was great.Tom pointed out the problem,and took care of it in a timely manner.kind and polite attitude and explained what to look for in the future.i would consider anyone who needs a new garage door or repair call Precision doors,a name you can trust.thank you.
- George Moore
Columbus, OH
Great experience from start to finish. Highly recommend.
- Carol Richardson
Columbus, OH
Tom Palmer was awesome and he took good care of my mother I would definitely recommend him
- Mary Eubanks
Marion, OH
Very pleased with the repair on my door. Tom was able to arrive on time and explained my options to fix my door and it works as good as a new door. He did.the job and was very friendly in explaining what maintenance i need to do. Price was a little higher than i expected but senior discount did help some and as my Mom always said you get what you pay for. I would recommend Precision to my friends and family
- Edward Slone
Columbus, OH
Excellent experience. Tom was prompt and carefully explained all the options. No hard sell. Made sure everything was to my satisfaction before he left.
- Dorothy Utendorf
Columbus, OH
Tom was very helpful and thorough. He diagnosed my problem quickly without trying to oversell what was needed. Response time to my request was very good. I would definitely refer those in need to Precission.
- Pat Reynolds
Grove City, OH
Garage Door is 18 years old and with the parts replaced today make it sound brand new. Tech did a fantastic job explaining what needed to be done and was fast getting it completed. My son's cat even liked the tech Thanks for the great service
- Carol Dematteo
Dublin, OH
I am not sure that I am completely content with the warranty service that I received yesterday. My garage door opened yesterday. However, your technician installed right side cable in my driveway rubbing against a portion of the metal frame. It may have an adverse effect on the cable durability. So, I am sorry, but I cannot give you a better rating.
- Magaly Lopez
Magaly we appreciate you taking the time to leave us your feedback. Thank you for allowing us to send a Manager out to the property for you today to get this issue resolved and for speaking with me. If you have any further questions or concerns please don't hesitate to reach out directly to our management team.
Matt came to my home and corrected my concern. I feared that the right side cable was rubbing against a metal piece, which would cause the cable to break. But, Manager Matt moved the metal piece a bit to the right. The potential problem was avoided. I am very satisfied with the result. And I am granting you an "excellent" grade for your overall work. Thanks.
Hilliard, OH
Service was excellent! The technician was very thorough and completed the job as if it were his own garage door tune up. Took time to explain to me what he did and how to care for the door in the years to come.
- James Portner
Columbus, OH
I am very impressed with the precision door company. The technician (Tom) was prompt and took his time explaining the best option for my garage. He was also such a nice person. I will recommend this company to anyone who needs some garage door service.
- Jamie Vanvoorhis
Westerville, OH
Tom P. Called and said he would be at my house in 45 minutes to 1 hour. He arrived in 54 minutes, right on time. He was very professional ( except he smelled like cigarettes). He gave me 3 different estimates, good, better, best. I talk with him as he completed the install. He was pleasant to talk to. He did complete the install in 1.25 hours. Which would have been about 1 hour if we didn’t talk so much. This is not the first time I have used this company. I am once again pleased with the quality of the work and the technician, other than he smelled like cigarettes. I will use them again if needed. I think they are a little pricey but the quality of their work very good. P.S. Tom enjoy your Vacation and cruise next year.
- Donald R. Burkins
Powell, OH
Great service. The tech showed up on time, analyzed the problem, gave me several options and completed the work timely and efficiently. Very, very satisfied
- Bill Burton
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I have been using and recommending Precision Garage Door of Columbus for years. I had a service call today with Tom Palmer and everything was as I've been accustomed to.He was prompt and did a great job. Besides being efficient he was very personable and explained everything.
- Dennis Turner