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Derek M
Average: 4.93 stars
Derek M's Bio:
Derek has lived in Ohio for his entire life and he enjoys spending free time with his family and friends. On his down time Derek enjoys going to sporting events with the kids.
Grove City, OH
Galena, OH
We couldn't be happier with the whole experience with Derek from Precision. He surpassed our expectations in every aspect. We love our new garage door opener.
- Anita M
Sunbury, OH
Derek M. did excellent work along with great customer service. Very up front with us about pros and cons of different options to address our problem and did not pressure us at all. Was at our house within 2 hours of me calling Precision and was able to diagnose and fix everything right then and there. Highly recommended!
- Shaun Coffman
Columbus, OH
My garage door broke on a Sunday night, and I was able to get an appointment the next morning. Derek arrived when promised, and had all replacement parts on his truck. He took car of everything right away!!! I would recommend Precision to anyone, and will definitely call them for any future garage door needs.
- Toonces
Columbus, OH
Everything was excellent, especially Derik the service dude.
- Rita Volpi
Canal Winchester, OH
We are repeat customers due to the great customer service and work provided by Precision. Our garage door springs broke early in the morning, and I called Precision to hopefully have someone come out that day for repair. Of course they could! Jessica was the person who took my call and she was so pleasant and professional and was able to schedule a repair visit for that same morning. Derek was the technician who came to repair our door. He was so polite and professional and was very detailed in explaining and demonstrating what the issues were with our springs and other mechanisms. Within an hour, he had made the repairs and showed me what all he replaced and made sure he answered any questions I had. I would highly recommend this company for any garage door needs.
- Lori Musselman
Galloway, OH
The repair was done by Derek. He was friendly, courteous, and thorough. He explained everything needed, how it was to be done, and what my options were. He demonstrated the repair before leaving. I am highly satisfied and would always recommend your company.
- Joseph Ramanauskas
Groveport, OH
Our opener system was inspected and given a clean bill of health a few months ago by another vendor so I was surprised when there was a malfunction. Derek Mason conducted a thorough inspection and it became evident it was time for heavy but only necessary maintenance. New springs, cables, opener, etc. were in order. Trust the recomended system overhaul will provide many years of trouble free service. Thanks Derek Mason!
- Greg Keller
Product:
Technicians: Derek M
Pickerington, OH
Competitive pricing, but service and warranty is why we chose Precision Garage doors. Derek M came out for a simple service call and went above and beyond our expectations, to make sure we were satisfied. Attention to detail is on point!
- Mark & cathy Pusecker
Columbus, OH
This is the second time we have called Precision to have our garage door fixed. It won't be the last. They are now our "Go-To" company for any such repair. Eric arrived within three hours of our call, listened to my description of what I thought was wrong and went straight to work. He was polite, professional, respectful and efficient and kept me informed as to what he was doing. The door works like new again. Thank you, Precision and Eric.
- Rex Schlagenhauf
Hilliard, OH
Tech Derek is a very professional , proficient and quiet spoken guy. Did a once over on the door, completed the repair and explained everything to me. He also was great to a very anxious dog. He can come and work at my house anytime. Thanks Derek
- Megan Perkins
New Albany, OH
I easily perceived that the tech, Derek, knew what he was talking about and what he recommended about fixing my door. I appreciate Derek's explanations and his obvious passion about fixing my garage door issues. Hats off to Derek and Precision Door. Thanks!
- Ben Grabill
Dublin, OH
We were having trouble with our keypad panel to the garage door opener for the last weeks and had been unable to reset our code successfully since we bought the home 2 years back. Both problems got checked off with prompt and courteous service by your technician tonight. Thank you for the great fix to our "headaches!"
- Wilma Gillis
Columbus, OH
The technicians are always friendly and let you know if you need to replace or just repair. Much more honest then others I have used
- Jerry Oreste
Westerville, OH
Derek the technician was wonderful. He responded kindly to my complicated family situation and adjusted his work plan to fit what I needed. He knew how stressed I was so he took care to explain everything and show me what he was talking about. I appreciate the timely service and attention to detail. The garage door gets lots of use & works perfectly now. I called this company because I'd seen the ads on TV. The service lived up to the promises highlighted in those spots, which is not always the case. All the parts needed to complete the repairs were available and the scheduling, which was a very important factor for me, was exactly as advertised.
- Jan Lanier
Columbus, OH
Derek came out to my home in the evening to fix a broken spring on our garage door. The door was not functional and we could not get my wife's car out and she had to leave for work first thing the following morning. Derek showed up super quickly and was EXTREMELY professional, courteous, and respectful of our home. He was able to fix our spring and get our door up and running again. The cost for the repair was quite high (which is my only knock on the experience), but i suppose its the price of having an emergency repair completed in the evening hours when nobody else is open or will come out to help. Regardless, the cost does NOT reflect negatively on Derek (as i presume its set by Precision and not the tech) - he was truly a life saver and i couldnt have asked for a better personal interaction in this emergency situation. Big thanks to Derek for helping us out in a pinch.
- Jason Patterson
Columbus, OH
Our friend's car was stuck in her garage (we are responsible for her property) and, she needed to get it out to be able to get to work on Monday. We tried everything to get it out and the garage door would not open. So, we called Precision Garage Door. Everything was completed in a most efficient and timely fashion and Derek Mason is a wonderful representative for your company. The first thing he did for us was to get her car out of the garage which really eased our minds. He thoroughly inspected the garage door and, he gave us several options on what could be done to fix the problem. He explained each option to us and allowed us to choose which one best suited our needs. Then he went to work. He worked extremely hard to make sure everything was perfect. We chose your company because of the advertising we have seen on television. You have a first-class operation from the time we called to explain our situation, to the end result. Thank You for making this a very wonderful experience.
- Michael O'brien
Product:
Technicians: Derek M
Plain City, OH
Derek was great. Super professional and explained the whole process to me so I understood what was going to happen. Would absolutely recommend your service to my neighbors.
- Denise Mcbride
New Albany, OH
When I called Precision Garage door, it was initially because they don’t have ‘out of normal hours’ charges, and what a relief. My technician, Derek, was extremely professional and very nice. I have technical repair experience myself, and he didn’t talk down to me, and explained everything. Even showed me the springs and parts he had that were available to be used for my setup. Went with the upgrades, and I am 100% confident this will last me a long time. The warranty is also excellent, even if I think it’s unlikely I’ll need warranty service! I would recommend Precision Garage Door to anyone who needs service, or a new install. The price is absolutely worth the peace of mind. Thank you!
- Amy Clodfelter
Columbus, OH
Absolutely amazing!!! Worth every penny! The service provided, not only fixing all the issues, but the customer service as well is the best I have received in a long time. Derek was wonderful, efficient with all our issues, and knowledgeable. He came out to fix a broken spring and ended up fixing so much more for us. He did a great job of providing me with all of the options, the pros and cons of each, and let us make the decision with no pressure. I cannot speak highly enough about Derek and Precision Door.
- Carina Henery
Pickerington, OH
Service person Derek did a great job explaining the alternatives to fixing my garage door. What I selected, he did the work in a timely manner and was very good. He finished in an appropriate time and made my garage door look like new. He was easy to talk to and very knowledgeable.
- Robert Secrest
Columbus, OH
There were actually many things wrong with our garage door. Derek was amazing and fixed everything above and beyond.
- Terry Moore
Sunbury, OH
Precision Garage Door were very quick to get to me and gave me options for repair and did a great job. The repair was made quickly and they cleaned up everything afterward,
- Larry Oyler
Galloway, OH
I was quoted $200-$400 when scheduling the appointment then the guy come out and gives me an estimate for $870.I had it fixed 3 hours later by a different company for $465.
- Kevin Courtright
Thank you for taking the time to leave us your feedback. If you could please give us a call back at your earliest convenience, we would greatly appreciate the opportunity to go over that quote with you as we do offer price matching with any legitimate quotes.
Powell, OH
Thank you for the great service. Derek did a wonderful job explaining my options and installing the product.
- Jim Bruce
Westerville, OH
Great customer service and tech service. Derek Mason was my tech and went above and beyond. You were able to fit me in within 2 hours of my door breaking. Definitely will be telling everyone!!! Thank you
- Sarah Mcauley
Pataskala, OH
Derek was very friendly, polite and professional. He made some wise recommendations to help preserve the life of our door. He also arrived as scheduled.
- William "Bill" Helphrey
Columbus, OH
Our garage door spring broke as I pushed the button to open it trapping both cars inside. It was 3:00 in the afternoon and I had to be at work the next day at 7:00. We called Precision and Derek M. was there within the hour and had us fixed within two hours after arriving. He was courteous, professional and efficient, told us what had happened and what our options were. The door now works better than it ever did...much quieter, and operates more easily. Your ads are effective because you incorporate different employees showing the human side of your business. Your ads make it easy to remember your name and business. Thanks Derek and Precision.
- Rex Schlagenhauf
Hilliard, OH
Derek did a great job for me! He called 20 min before he came and was very knowledgable and professional. I highly recommend Derek and Precision Door.
- Diana Dockman
Westerville, OH
Fantastic experience. Precision delivered as promised in every way. Our break down occurred at 5:00 PM on a Sunday. I called Precision, was connected to a live person. A technician came on Sunday night and repaired the problem. Icing on the cake was our technician, Derek Mason. Derek was a great ambassador for the brand. Professional, knowledgeable, friendly. He explained the process, provided options, and efficiently solved the problem. First class in every way.
- Kevin Cook
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Derek was great! He called and arrived early. He worked with my mom and me to get the garage door fixed the same day at a price she could afford. It was on a Sunday. I thought the door would need to be replaced but he repaired it and it works perfectly. I would definitely recommend Derek!
- Betty Allen