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Derek Mason
Average: 4.94 stars
Derek Mason's Bio:
Derek has lived in Ohio for his entire life and he enjoys spending free time with his family and friends. On his down time Derek enjoys going to sporting events with the kids.
Pataskala, OH
Columbus, OH
Derek Mason was prompt, professional, and friendly. His work was excellent. I was very happy with his service call.
- Mark Stewart
Jeffersonville, OH
Quick response time, very kind and courteous. Highly recommend and will use again. Thank you
- Glen C
Westerville, OH
Precision provided us a quick appointment, professional opinion and respected our decisions. Quality service! Highly recommend
- Katie Dresbach
Columbus, OH
Thank you Columbus Precision for your same day service to adjust/repair our disabled garage door. Being able to close it securely is so important for safety. Derek was very efficient and courteous explaining everything including future troubleshooting. What a relief to have our garage door working smoothly again. Virginia Hogan
- Virginia Hogan
Reynoldsburg, OH
When Derrick arrived he did a thorough assessment of what needed to be replaced and walked me through every step explaining it all to me. He was very professional, courteous and knowledgeable during the whole process. I couldn't be happier with the whole experience! Thanks, Tammy S.
- Tammy Schoezel
Columbus, OH
We have been doing business with this company since last year, when they installed a new door opener. Yesterday the door was not staying up after being opened and then ended up going down all on its own. Then it worked fine a couple times. The next morning the door would not go up. I called the office and they sent someone out -- Derek -- right away. He detailed the issues very clearly and we made an agreement about what to fix. He spent the afternoon on this old garage door installing replacement parts that had probably never been changed for decades. He was very polite and efficient. Everything is working now! Many things were replaced, not just the springs, but I'm only able to select one service.
- Deb Burrington
Hilliard, OH
Same day service and offered a nice array of options for fixing our door. Super polite and answered all of our questions. Great job!
- Brian L
Columbus, OH
The tech. and the installer was very professional and knowledgeable in explaining and helping me choose the best options I will refer precision to anyone who needs any garage work done
- Jeorge Henson
Westerville, OH
It’s never fun to have to have your garage door repaired but your technician Derek was truly acknowledgeable and professional. I would highly recommend Precision. Larry Howard
- Larry Howard
Columbus, OH
We have used Precision Door for years and have always worked specifically with Derek. The company is incredibly reliable and honest. Derek has always treated us incredibly well and clearly knows all the ins and outs of garage doors, their machinery, and their upkeep. We are incredibly happy with this company and would recommend them to anyone!
- Kate Brownlowe
Columbus, OH
The response was quicker than I expected. I was contacted by Derek within a few minutes that he was on the way to help me. He was very professional upon arrival, making sure to follow company policy. He did a very good inspection of the problem explaining to me what he thought would work and got my approval to correct the problem. Although i think the price was a little high, Darek did a very good job on my project. I assured him i would call him the next time i needed a door fix. I was unable to list all the parts used for the repairs purchased.
- Glenn Cooper
Reynoldsburg, OH
Great service. Thank you!
- Marcus Roberts
Westerville, OH
I spoke to I want to say Anna after hours yesterday evening. Derek was at my house to make repairs under warranty. I appreciate the fast friendly and responsive service. Took a lot of worry off my mind not being able to securely shut my garage door. Awesome !! Thank You Very Much! From a satisfied customer!
- Kenny Wright
Columbus, OH
I appreciate Precision addressing my issue so quickly, I thank you all so very much.
- Mary Gardner Smith
Powell, OH
Derek was the consummate professional. He walked us through his analysis; showed us evidence of the problems; and gave us options for resolution. He did a complete and thorough job from arrival to departure. He provided recommendations, but provided information for us to make the best decision for our safety and our wallet. He also made sure the work area was left spotless after his job was completed. We couldn’t have asked for a better tech. He represents your company so very very well.
- Larry Hannan
Delaware, OH
We built a new garage and needed a garage door opener installed. We had seen television advertising for Precision Garage Door and thought we'd give them a try. We were thrilled with our decision! They came out very quickly, gave a quote for 2 openers and did the work on the spot. Derek Mason was professional, courteous and gave a great deal of information so we learned a lot. We loved the openers he installed and also had him change the chain to a belt on our existing garage opener. We highly recommend Precision. What a difference. They can't have a better customer facing employee than Derek... he was great!
- Stephen Norris
Product:
Technicians: Derek Mason
Westerville, OH
Great job! Door is like new after 24 years. Smooth and quiet after the overhaul Great tech Eric was personable and efficient Recommend highly
- John Beyer
Columbus, OH
I feel that Precision Garage door of Columbus will provide the best possible Installation possible. Derek M gave me quite a bit of information for my decision to finally get my garage a new door that will NOT STOP in the middle of operation. I appreciate the time and information shared so I could chose what I felt was the best choice.
- Joan Sharp
Columbus, OH
From the first phone call to the completion of the job the communication from the team was world class. The friendly lady who took my call and got me set up for same day service was outstanding. The next contact came from a real professional who reported on the time he said he would. His work was just excellent from the start of the job to completion. Precision will be my only call for needs to my garage in addition I will be asking for the same person to attend to my needs. Truly a great experience from start to finish.
- Ron Benjamin
Columbus, OH
I was having problems with my door not opening. When I called, the person wasn't sure she could get someone out right away. But she checked, and said someone could get there about 4 PM. Derek Mason was there shortly after 4. He took his time checking everything, and discovered the problem was a leak, which caused the system short out when there was a heavy rain. He then spent 3 hours, fixing some other problems. I was impressed by how well he know his business. I know that if I have further problems, or decide to upgrade, I'll call Precision Garage Door....and ask for Derek!
- Robert Feiertag
Columbus, OH
Impressed with same day service.Tech professional knowledgeable and friendly and courteous.Took time to show and explain what needed repaired and show us different options and prices without any pressure. Pam
- Pam Hamlin
Product:
Technicians: Derek Mason
Grove City, OH
The tech was great..... He was professional and explained the issue and examined the rest of the garage door for other issues.
- Brian Newsome
New Albany, OH
Very professional, knowledgeable tech. Came on time. Very satisfied with the work.
- Shirish Shah
Columbus, OH
From taking the service order, obtaining an appointment, calling 30 minutes in advance, describing the necessary repair, fixing the problem, the company's service was exceptional. It was unique as we have a renter in the home. The customer service was convenient and accurate. The technician, Deven M, was timely, helpful, and fixed our problem. Little disruption to the renter. This was the first time we used Precision Garage Door, but we will definitely do so again.
- Debbie Roche
Sunbury, OH
Garage door was cracking and screeching and really needed maintenance. I had used Precision before and actually recommended it to others. Their representative, Derek, did an excellent job. He was professional but courteous, friendly, and let us know exactly what he had to do. And, yes I would use them again. The only reason for the 4 star rating was I thought the price was too high. I could have refused the work and called another company, but I know from experience that Precision is one of the best.
- Suzanne F.
Thank you, Suzanne, for sharing this incredible feedback for our technician, Derek! We cannot thank you enough for your continued trust in our company!
Columbus, OH
I was extremely happy with the service I got for my garage door needs. I can't say enough about what a great job Derek did to fix my garage door. He spent extra time at my house to get everything finished in one day. Super professional and honest! I would highly recommend him and this company. Thanks so much!!
- Patrick Kennedy
Thank you, Patrick, for taking the time to share this amazing feedback for our technician, Derek! Your recommendation means a lot to us!
Westerville, OH
Derek was great knew exactly what to do , great service, would recomend to anyone.
- Richard Blackburn
Thank you, Richard, for the five star review! Derek will be so happy to hear your kind words!
Blacklick, OH
So impressed by the technician and the service. Everything was explained. I was offered choices and explanations for each level of service. Once the repairs were completed every piece was demonstrated and reviewed. An outstanding process and delivery of a quality product. Thank you.
- Phillip Smith
Thank you, Phillip, for taking the time to share your positive experience with us! We are proud to be a company you can trust!
Product:
Technicians: Derek Mason
Columbus, OH
Derek M was my service technician. He was very professional at all times. He was very patient with my questions and went over all my options for repair. And the repair was done that very evening!
- Susan Reeds
Thank you, Susan, for this awesome review for our technician, Derek! We are proud to be a company you can trust!
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
This company is the best! I have used them twice, the first time was on a Sunday when the spring broke on my garage door and of course my vehicle was trapped inside, what else? They were there to fix the spring - on a weekend - very quickly! This time was no emergency and they were still there quickly. The tech was knowledgeable and very informative and he checked the entire opener and door and even lubed what was needed. Precision is my go-to garage door company for certain.
- Donna Grove