Tom Palmer has received 524 reviews, averaging 4.9 Stars!

About Tom

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.
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Reviews for Tom Palmer

Christine Dougan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/29/2025

Above and beyond troubleshooting my issue. He greased everything or sprayed lubed it and he replaced my manual button opener. It had a seven year warranty so he replaced that so everything is great. It runs smoothly. You’ve always got me as a customer. Thank you so much. Christy Dougan

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Kenneth Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 12/28/2025

Very professional. Did a wonderful job on the work he preformed.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Blair Fujii

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door opener quit working after partway closing the garage door. We had previously had Precision change our system from 2 springs to 4 springs and replace the rollers when one of the springs broke and were very happy with the work they did. I called to see when they could come out this time and was pleasantly surprised that it would be the same afternoon! Tom contacted us to let us know he was on the way and showed up within an hour or two after I had called to make the appointment. He provided a couple of options for the replacement of our 16-year old garage door opener and completed the work within a couple of hours. We couldn’t be more pleased with the friendly, quick response time, and courteous and professional work!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Ron Cooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 12/23/2025

Tom was very pleasant and professional. He explained very to clearly what we needed and why we needed it. He was very careful of our property. He cleaned everything up and made sure all our questions were answered before he started. Precision and Tom are now my company and tech for my garage door needs.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

David Householder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/18/2025

Timely repair,c/w by a friendly,knowledgeable repair man.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Remotes / Keypad

Jeff Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have had Precision do new installs and repairs. Every time they did a great job. Today’s repair was no exception. I recommend them with out reservations.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Cheryl Roosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 12/12/2025

I have never been disappointed with Precision Garage Door company. They are always quick to respond. This time Tom was the technician who came to fix my problem. Very polite and professional. He knew exactly what the problem was and fixed it in a timely manner.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Enid Versteeg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 12/12/2025

Great service. He greased everything so all is quiet

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Connie Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick same-day service. The gentleman that came to our home was wonderful. He explained everything very clearly and as we agreed to go ahead with the work, he quickly started and had it in place in no time he went over everything very thoroughly and we really appreciated how thorough he was and how he nice he was and how well he got everything going and moving for us.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Steve Pariser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/29/2025

Repair was far too expensive.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Jennifer Boehm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 11/28/2025

I’ve used this company in the past at a different house. I got prompt service from an extremely polite tech. He came on time informed me of what needed done. Explain the cost and said which of the items needed done right then and that there were two that could wait iuntil later if I couldn’t do it all at once. We agreed to do all the changes at one time. He provided exemplary service as he knew that this had put a major inconvenience in my plans. The gentleman was extremely polite and courteous and did an excellent job. Thank you so much for your prompt service and the excellent job!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Rollers

John Smithson

Google 1 2 3 4 5
Grove City, OH 11/25/2025

One of the best home maintenance experiences I’ve had. Service tech was awesome. Knew what to do and fixed the problem on the spot. Thoroughly satisfied.

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Mark Gifford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 11/25/2025

Tom,your technition was a pleasure to work,very good on explaining everything.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Product: Garage Door Opener

penny papritz

Google 1 2 3 4 5

Great Service. Technician was friendly and answer my questions. He did outstanding work.

Tom Palmer

Technicians: Tom Palmer

Service: Garage door consultation

Leroy Holland

Google 1 2 3 4 5
Grove City, OH 11/15/2025

Work with me to get the job done at an affordable price. Great customer service and attention to detail. Fixed what was broke and made my garage operate as if nothing happened.

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

A Satisfied Customer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 11/09/2025

Yes, precision Garage Door of Columbus met my expectations…and then some. The phone representative gave me clear options. Tom Palmer, Technician, called ahead announcing when he would arrive. He was prompt, congenial and gave careful attention to explanation of needed service, as well as options. No rush. (Even the Invoice is helpful as it presents detailed disclosure of parts and prices.) An advertising coupon reminded me to call Precision Garage Door this time, but it was their past good work that gave me confidence to call again.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

John Bashore

Google 1 2 3 4 5
Columbus, OH 11/07/2025

Precision was the best decision I made. I was lucky to have one of the best door repairmen too. You couldn't close the door at all. There were multiple issues, within hour-in-half, the door easily closed and opened. Thanks for a job well done above my expectations.

Tom Palmer

Technicians: Tom Palmer

Service: Garage door consultation,General repairs & installation

Terry Hood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/21/2025

Tom was professional and courteous. He did an excellent job. Thanks. T. Hood

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Kurt Wesolek

Google 1 2 3 4 5
Bexley, OH 10/16/2025

Saved a do it yourself mess without inflicting too much embarrassment and took the upgrades up a notch. Great guy and company!

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Michael Keenan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 10/16/2025

Precision came out on the same day I called to repair the bottom seal of the garage door. They even said they would cover it under the warranty which I did not expect. The service Tech was prompt and professional. Thanks for such great service.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Jordy Ventresca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I simply looked for a Genie garage door opener repair site and yours was first. Tom, your repairman, was very polite and cordial I showed him the Genie keypad we used to open the garage doorI forgot the Genie code. Tom repaired the apparatus asked me for a new 4-digit code and could not get the Genie to operate. Tom said he has never seen such old equipment and was very disappointed that he could not get the keypad to open the garage door. I can still open the garage door using the Genie opener we store in the car. Tom "put everything back the way he found it and did not charge me for his labor.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Fred Lascheid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The Technician, Tom Palmer was very helpful. We called, thinking we needed a new battery. He thoroughly inspected everything. He noticed that the springs were worn and needed to be replaced. Also, he noticed the wood holding up the bracket (Spring Pad Lumber) was cracked. He also replaced the weather seal on the bottom of the door. He was able to take care of everything within a couple of hours.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Product: Springs

Robert Nedved

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sunbury, OH 10/02/2025

Very good company. Prompt reliable service. Second time I used them. They honored there warranty on this repair. Very satisfying

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Denny Sheehan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 09/29/2025

Very professional, on time, and courteous!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Robert Hite

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
09/29/2025

Our problem was solved as expected, and Carlos was courteous and professional. Thank you!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Jennifer & Ken McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 09/10/2025

We hired Precision to service our three 15 year old garage doors systems. They provided a comprehensive solution and completed the work in one day. We could not be more pleased, the doors are super quiet. They solved our garage doors issues in a professional manner at a competitive price.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Tom and Linda Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 09/04/2025

Very prompt,came and fixed the problem,same day we called.Tech person was very friendly and knowledgeable.Service and repairs done in just over 1 hour.

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Rollers

Robert Toombs

Google 1 2 3 4 5
Powell, OH 08/08/2025

I was very pleased with the same day service. The technician (Tom) was very friendly and explained the repair. Repair was completed in a timely manner and highly professional. Pricing was well within reason.

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Carol Shafer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 08/07/2025

Tom did an excellent job. Prompt service and nice guy.

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

Beth Hollenbaugh

Google 1 2 3 4 5
Hilliard, OH 08/05/2025

Precision Garage door was able to schedule a same day service call. The tech explained the process, let me know what was happening at all stages and was able to perform on site repairs at the time of visit. I had broken springs on both my garage doors. I was given a quote and an option of putting off replacing rollers. But they were really Old and needed replacing anyway. The process was smooth and I appreciated the quick servicing.

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

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