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Tom Palmer
Average: 4.89 stars
Tom Palmer's Bio:
My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.
Reynoldsburg, OH
Columbus, OH
Perfection! Tom arrived on time, he is knowledgeable, courteous and professional. I needed a new opener and Tom had it done in no time and was respectful of my property and patient with answering my questions. When a new garage door is in my budget I will definitely be calling Precision Garage! Thanks so much for providing a positive experience in a world that sometimes lacks in that regard.
- Theresa MacDonald
Hilliard, OH
Our door opener needed repair. I called precision, whom I had used before. The came by late morning on the morning I called. I wasn’t home, but my son was there. Carlos called me and gave me information along the way. I ended up replacing the opener since it was 22 years old. So communication was great. It works wonderfully and much quieter. Though, I was taken aback by the cost , way more than anticipated. Mostly on labor and install side, since part isn’t overly expensive.
- Roger Garland
Grove City, OH
He was very professional and explained what was wrong.
- Janice Kelly
Columbus, OH
I contacted Precision Garage Door Service because of its good community reputation. I am very happy I chose them. The technician, Tom, was courteous, friendly, and helpful. He worked quickly to find the problem and the quote was very reasonable. I am confident in the work that was done.
- Cate Spitler
Hilliard, OH
I put in a service request around 11:20 am and already had a technician at my door by 1:00 pm! Tom was so kind and took the time to explain what was wrong with my garage opener, why it was wrong, and all my options to repair or replace. I really appreciated that I could have chosen to either repair or replace my opener same day, and I wouldn’t have had to wait for a second appointment either way. I chose to go for the replacement, and Tom was very efficient and walked me through all the main controls once he was finished. He also made sure to test other aspects of my garage door for safety, which I felt was extremely thoughtful. Thank you, Tom and Precision!
- Hannah Sutton
Dublin, OH
Tom, your Service Tech was the best!
- Doug Thayer
Prospect, OH
Our door opener stopped working and I called my son who had used you all before. When I called your receptionist was very courteous We were very satisfied with Tom. He was right on time and got the job done in record time. I will let my neighbors know to call your company if they ever have a problem with there doors. Thank you again for being so prompt in getting the job done
- Deb Gerfen
Westerville, OH
Tom was on time based on his ETA. He was very friendly, professional and the issue with the keypad was resolved quick. He showed me how to program keypad for the next time I change out the batteries.
- Susie Turner
Columbus, OH
Service request was answered in less than an hour. Technician was very efficient diagnosed the problem and checked out the garage door opener. We were very happy with the service
- Gerald Worth
Columbus, OH
Tom came and together we assessed some options for a new opener. I initially suggested a Jackshaft, which Tom agreed would be a good decision, but went over less-expensive options. After determining that a Jackshaft would be optimal for the way my home was constructed, he quickly and efficiently installed my new Genie 6170H-B Jackshaft. After installation, he went over the details on how the opener operates, and made sure I was comfortable with everything. He cleaned up everything he brought into my garage, including my old opener. Extremely impressed with the professionalism Tom showed, which has been the standard every time I've had the need to work with Precision. Thank You Tom, and Thank You Precision Garage Doors of Hilliard.
- Joe Gaynor
Columbus, OH
When ever I have needed them they are fast and very friendly. They explain what they are doing and extremely god at what they do.
- Mary Buckshaw
Columbus, OH
Working with Precision Garage Door was really quick and easy. This morning we had Precision install a new Liftmaster garage door opener. Our serviceman Tom P. was knowledgeable, on time, courteous, and a delight with whom to work. He cleaned up well after he finished the installation, programmed our remotes, and explained how the opener inside the garage worked. This is the third time we have worked with Precision and each time, we were fully satisfied with the work. We recommend them without hesitation.
- Ruth Mcclain
Columbus, OH
My garage door broke on a Friday. I called Precision door because they advertised quick response time. I was given a time of 12:00 - 2:00. Tom the technican called me and was at my house with in a hour of me calling. Tom inspected what was going on with my garage door ands gave me a quote on fixing the problem. Tom had all the parts on his truck and had the door totally fixed. Tom was very friendly and answered all my questions. I would highly recommend Precision door to anyone that needs a garage door fixed. Thanks Precision door for a quick response and Tom for fixing the door .
- David Lonsdale
Columbus, OH
Tom was timely and explained all my options and took the time to make sure everything was working properly.
- Brian Connor
Columbus, OH
Excellent service again. Honored warranty on a broken spring. Came out within 18 hours and fixed it no charge and did a normal service to everything for no charge. I’ve used them before and will continue to do so.
- Ross Adelmann
Columbus, OH
needed repair of garage door ; tom (serviceman) polite and installed new door same day Thanks!
- Renee Sparks
Galloway, OH
Very good experience. My installer arrived and diagnosed the problem very quickly. He made the repair and replace the big spring in less than three hours. Kudos to Precision.
- Don Armbruster
Westerville, OH
Every time I have called Precision they have been able to to come that day. Garage door opener (18 yrs old) died Christmas day. Called Precision the next morning and had a new garage door opener installed by Tom Palmer quickly and courteously the day after Christmas.
- Elissa Maclaughlin
Grove City, OH
Very nice professional guy came fixed my issues quickly for a reasonable price
- Mike Fabian
Thank you, Mike, for the five star review! We appreciate your business!
Heath, OH
Tom was very knowledgeable and explained everything in detail. All around nice gentleman. Wish there more service men like him.
- Roger Clum
Westerville, OH
Had our springs replaced today. Tom. P. was prompt, professional and explained everything. The price was higher than expected when he gave me the estimate but, it needed done and done correctly. I was advised not to try this repair on my own. The service was fantastic however, I can't give 5 stars because of the cost.
- Patrick Pendleton
Hilliard, OH
Super quick response, got us scheduled right away. Our technician was thorough and explained everything clearly. He wasn’t pushy about trying to up sell us on the job and let us make our own decision. Job was done efficiently and left the garage door better then new.
- James Portner
Pataskala, OH
Can't say enough good things about Tom P. Genuine, transparent customer service. I would highly recommend Precision for any garage door repair. They will be my first choice for all of my future needs.
- Dave Kraynak
Thank you, Dave, for this incredible feedback about our technician, Tom! We appreciate the trust you have placed in our company!
Hilliard, OH
Hello, My wife and I wanted to thank Tom for his comprehensive and courteous review of our garage door problem. Tom is personable and thorough in his presentation of our garage door situation. We wanted to thank him.
- Tony Carmona
Thank you, Tony, for these kind words about our technician, Tom! We will be sure to pass this on!
Canal Winchester, OH
Great company
- Sulayman Samateh
Thank you for the five stars, Sulayman! We are happy we could help!
Columbus, OH
I cannot say enough about your company and Tom the technician The company took excellent care of me. Please recognize Tom he was amazing. I will never forget how Precision is. Just Excellent
- Debbie Goldstein
Thank you for this wonderful feedback, Debbie! We will definitely be passing this on to Tom and his managers!
Columbus, OH
I was very pleased to have Precision work on the noise of the garage door opening. Tom Palmer, the technician, was very good and knew what he was doing. For some reason, the door still makes a loud noise when the door is opened. It sounds like a knocking noise on one side when the door goes up---not when it comes down. I will call Tomorrow and set up another appointment to have it checked again. We had a new motor put in in June of 2o21Tom Palmer came on 9-12-2023 to check the noise and take care of the noise. I am happy with Precision's technician's work and attitude.
- Richard Graf
Thank you for the five star review, Richard! We look forward to having Tom back out to fix this issue today, and we greatly appreciate the trust you have placed in our company over the years!
Westerville, OH
Arrived on time within 10 mins from his call. Very personal and did a great job and reviewed all things with me. And asked if I had any questions . Professional ????
- Dwight Taylor
Thank you, Dwight, for the 5-star review! We are so happy we could be there right when you needed us!
Dublin, OH
Tom Palmer was excellent. He explained how he was going to do the repair and everything worked out well. I asked him about new door replacement and we went over many options. We considering new doors in the near future and your company is right now our first choice.
- Tom Hagen
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Our technician, Tom, was very friendly and professional. He corrected some issues which occurred during the initial installation in 2021 by Precision. The door system is very quiet now!
- James Marr