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Tom Palmer

Tom Palmer
Technicians
Reviews: 418
Average: 4.90 stars
Tom Palmer has received 418 reviews, averaging 4.90 Stars:
1 2 3 4 5

Tom Palmer's Bio:

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.

Review:

Always a great company to deal with.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Jim was prompt, explained options thoroughly, and finished the job in a timely manner. He was very courteous and pleasant to work with.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

The experience with this company was very pleasant. The representative who made the arrangements for a service technician to come to my home was very informative. A call was received prior to the technician coming. The technician was friendly and knowledgeable. He was quick and efficient. I would highly recommend this company.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Yes to all of your questions. My wife and I were very pleased and will recomend your service to all. Thank you for your quick responds.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Amazed he could get here in this weather. He got all repairs to the door done,but the belt on the motor is not available, so the job will be finished Monday. Some suppliers were closed, so that explains the lack of availability. I would recommend this company highly.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

The serviceman’s was prompt and arrived exactly when he said he would. Very courteous and had the door operating like new in no time. He was very pleasant and respectful. Very nice to have someone that professional. Thank you.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

my experience on monday was great.Tom pointed out the problem,and took care of it in a timely manner.kind and polite attitude and explained what to look for in the future.i would consider anyone who needs a new garage door or repair call Precision doors,a name you can trust.thank you.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Great experience from start to finish. Highly recommend.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Tom Palmer was awesome and he took good care of my mother I would definitely recommend him

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Tom Palmer
Review:

Very pleased with the repair on my door. Tom was able to arrive on time and explained my options to fix my door and it works as good as a new door. He did.the job and was very friendly in explaining what maintenance i need to do. Price was a little higher than i expected but senior discount did help some and as my Mom always said you get what you pay for. I would recommend Precision to my friends and family

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Excellent experience. Tom was prompt and carefully explained all the options. No hard sell. Made sure everything was to my satisfaction before he left.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Tom was very helpful and thorough. He diagnosed my problem quickly without trying to oversell what was needed. Response time to my request was very good. I would definitely refer those in need to Precission.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Garage Door is 18 years old and with the parts replaced today make it sound brand new. Tech did a fantastic job explaining what needed to be done and was fast getting it completed. My son's cat even liked the tech Thanks for the great service

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

I am not sure that I am completely content with the warranty service that I received yesterday. My garage door opened yesterday. However, your technician installed right side cable in my driveway rubbing against a portion of the metal frame. It may have an adverse effect on the cable durability. So, I am sorry, but I cannot give you a better rating.

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A Response from: Jim Rapp

Magaly we appreciate you taking the time to leave us your feedback. Thank you for allowing us to send a Manager out to the property for you today to get this issue resolved and for speaking with me. If you have any further questions or concerns please don't hesitate to reach out directly to our management team.

Comment from: Magaly Lopez

Matt came to my home and corrected my concern. I feared that the right side cable was rubbing against a metal piece, which would cause the cable to break. But, Manager Matt moved the metal piece a bit to the right. The potential problem was avoided. I am very satisfied with the result. And I am granting you an "excellent" grade for your overall work. Thanks.

Tom Palmer Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Tom Palmer
Review:

Service was excellent! The technician was very thorough and completed the job as if it were his own garage door tune up. Took time to explain to me what he did and how to care for the door in the years to come.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

I am very impressed with the precision door company. The technician (Tom) was prompt and took his time explaining the best option for my garage. He was also such a nice person. I will recommend this company to anyone who needs some garage door service.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Tom P. Called and said he would be at my house in 45 minutes to 1 hour. He arrived in 54 minutes, right on time. He was very professional ( except he smelled like cigarettes). He gave me 3 different estimates, good, better, best. I talk with him as he completed the install. He was pleasant to talk to. He did complete the install in 1.25 hours. Which would have been about 1 hour if we didn’t talk so much. This is not the first time I have used this company. I am once again pleased with the quality of the work and the technician, other than he smelled like cigarettes. I will use them again if needed. I think they are a little pricey but the quality of their work very good. P.S. Tom enjoy your Vacation and cruise next year.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Great service. The tech showed up on time, analyzed the problem, gave me several options and completed the work timely and efficiently. Very, very satisfied

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Tom Palmer
Review:

was kind explaining all that needed even elder discount work so appreciated fine skills up working perfect thank u so very much!!

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Tom was awesome and provided great service. He solved my problem quickly and was very courteous and professional!

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
Review:

Called me to see if they could come early. Who does that?. Had the needed parts on the truck.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Arrived early and was done quickly. Everything covered under warranty.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

The Tec Bob did a great job. He placed the springs, rollers and cables Was quick and the garage door is just like new.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Tom Palmer
Review:

I have seen your commercials for years so you were the first call I made! I called in the evening but there were appointments available as early as the next day. Tom P. was my technician and he did a great job on all fronts - he called in advance and arrived when he said he would, was extremely friendly, knowledgeable, listened, explained everything clearly and the installation was flawless - after new springs, cables and bearings, my 30 year doors sound brand new! He even offered to haul away an old garage door opener rail I had stored in my garage. 5 stars all the way around!

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

We had a late day break and the team was able to squeeze us in same day as our call. Tom, our technician, was professional and didn’t try to oversell. This was very nice in today’s world. Highly recommend.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

The spring on our garage door broke. We couldn’t get our cars out. Precision was onsite in less than two hours! Tom did a great job. He provided several options for the repair allowing us to choose the option best suited for our needs. We would definitely recommend Precision to any one needing to repair their garage door!

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Great customer service on the phone. The technician was friendly and informative. The quote I received was very reasonable and he was able to make the repairs on the spot. I will definitely use Precision Garage Doors in the future. Thank you!

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tom Palmer
Review:

was here when promised. The technician Tom, explained everything and went over everything that was completed. Very professional and friendly. I would recommend using Precision Garage Door service.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

My garage door was not operable and I called Precision Overhead Door. Technician Tom Palmer came within 2 days and he discovered safety camera alignment was the problem. I asked if he could install a keypad while he was here and he did within 15 minutes. I was happy to get a service call based on my schedule and also that it was a minor problem. Technician Palmer was professional and courteous and knowledgeable in resolving the problem. I recommend Precision Overhead Door to solve any issue you have with your garage door opener.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Tom Palmer
Review:

Tom P was on time, efficient and quick with repairs on our garage door. Made the entire process so easy. Called on a Tuesday night and showed up 8 am Wednesday. Wish all repairs could go so well.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
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Columbus Area

(614) 441-9758

(614) 441-9758
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(614) 423-4177

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Newark | Buckeye Lake Area

(740) 527-0151

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(740) 513-2686

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(740) 919-6439

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(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

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Washington Court House Area

(740) 513-2686

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Circleville Area

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(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230