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Dustin Keaton
Average: 4.97 stars
Dustin Keaton's Bio:
Hi. My name is Dustin. I have been married for 5 years and have a 7 year old son. I enjoy hunting and fishing and hanging out with my family on my days off.
Columbus, OH
Dublin, OH
A part on my garage door was broken. One call to Precision put me in touch with a service person who scheduled me for service the next day. I was given a choice of 2-hour openings. The technician called to let me know he was on the way and showed up promptly. He immediately spotten the problem and had the correct part on his truck; he told me what the cost would be. He fixed the problem quickly and demonstrated to me a door that opened and closed properly and was secure. I paid with my credit card on site. I appreciate the technician--his knowledge and personal approach--and Precision for their realistic TV ads (using real employees, not actors). I will refer friends to Precision.
- Jeri Milstead
Newark, OH
Dustin Keaton was my service man the most professional door man I’ve had in last 54 years and very , very good !
- Richard McMahan
Ashley, OH
First, I must say that I'm an 83 year old woman who realized that a Genie system purchased in January, 2023 was ever-so- slowly opening and closing the door. While the house lights were on as expected, the door itself was relying on its battery. Referring to the 'manual' for Trouble-shooting' the problem, I called Precision expecting a repair or adjustment to the Genie. Dustin arrived on time & thoroughly examined the system explaining as he worked. Then, he politely asked to see the 'fuse box'. Now you know the rest of the story!! Yep. Just needed to push the RED reset button. Thank you Dustin for your polite & kind interactions today!
- Patricia Connard
Columbus, OH
My job was handled by Dustin. He was thorough and professional. Answered all my questions and did a fantastic job.
- Chuck Haggins
Sunbury, OH
Excellent customer service! Dustin had door fixed before I knew it. Great job! Thank you Dustin
- Karen Stineman
Johnstown, OH
Techician was very knowledgeable and polite.
- Beth Austin
Thank you for the five stars, Beth! We appreciate your business!
Galloway, OH
I was very happy with the immediate response that I got and a very professional job done. I would recommend this company to everybody who needs garage door help.
- David Jasinsky
Thank you, David, for this fantastic feedback! Your recommendation means so much to us!
Westerville, OH
Great service! Had my garage door opener spring busted in two and Precision was quick to come out and get my car out of my garage. Dustin was excellent! He arrived earlier then my scheduled appointment, told me exactly what was needed, very personable and professional, and did the job really quick. Will definitely use Precision again.
- Will G
Thank you for the amazing review, Will! Dustin will be so happy to hear your kind words!
Columbus, OH
Trying to program the door opener for a new vehicle we just picked up and the spring broke on the door. We were surprised when we called Precision that they could come out yet that evening and fix it. Dustin called when he was on his way, arrived and reviewed the situation, showed me what else was excessively worn and provided a cost to repair up front. We agreed and in about 45-60 minutes we were operational again! pleased to be able to park the new car int he garage and not have to leave it out overnight. Dustin was exceptional in explaining the problem and what needed to be completed. Very pleased and would highly recommend this team!
- Jim Wright
Groveport, OH
Thank you for a nice and informative employee. Dustin was on time and one of the nicest young people I have met. He explained fully the problem and had it fixed in no time. The price was also very good.
- Lela White
Thank you for the five stars, Lela! Dustin will be so happy to hear your kind words!
Pickerington, OH
Dustin was promp, polite, & efficient. I had used Precision in the past so had its decal by the garage door opener switch. The telephone receptionist was accommodating to my schedule. Thank you for your efficiency. N. Scheffler
- Nelita Scheffler
Thank you, Nelita, for this wonderful feedback for our technician, Dustin! We appreciate your business!
Blacklick, OH
Had another estimate today and it was outrageous to the point that I had to send them away doing nothing. I immediately called precision (who I wanted to call in the first place but to be honest, figured they were super expensive with all these amazing reviews etc). The lady on the phone was super helpful. However, can I just talk about Dustin? My garage door man? This man is an angel sent from the heavens. He not only fixed the springs for us but he did it at half the amount I almost payed somewhere else. Dustin is a super hard worker and also a super kind personality when dealing with people. He treats you with kindness and respect when talking pricing and did not try to over sell or talk us into anything. We enjoyed talking with him like he was a friend over for dinner. We truly are so appreciative to him for his great job and will be calling him in the future! That is a promise. Well done, Precision Doors! Well done!
- Kimberly Ryan
Wow! Thank you, Kimberly, for such incredible feedback! It warms our hearts to know that Dustin was able to provide the kind of service worth recommending!
Pataskala, OH
Trapped! Yes, trapped is the best word to describe the feeling you have when that spring on your garage door snaps. I had that feeling last Thursday night and though I really didn't need to go anywhere, you think of a half dozen things you would like to go out for, if only you could get out. I had this same problem 5 years ago, so I gave that company a call, actually several calls, but by late morning they hadn't called me back. Not wanting to wait any longer I called Precision Garage Door. Their technician arrived much earlier than expected and got right to work. He had everything necessary to perform the job and quickly had the door fixed and everything cleaned up. The company that originally repaired my door 5 years ago still hasn't called me back.
- George Kohler
Wow! Thank you, George, for this incredible feedback! We cannot thank you enough for the trust you have placed in our company!
Lancaster, OH
I called mid afternoon and by 6 o’clock a technician was here to service our door. Our door was damaged and fixed by another company for the previous owner. Upon inspection, it had several issues as to the reason it was stuck in the up position. The technician was very thorough, professional, and yet personable in handling the issue. I would very highly recommend precision door.
- Dave Marsh
Thank you, Dave, for the wonderful review! Your recommendation means a lot to us!
Dublin, OH
Quick and excellent service. Dustin was great
- Syed Idris
Thank you, Syed, for the five stars! Dustin will be so happy to hear your kind words!
Pickerington, OH
Our technician, Dustin, arrived ahead of schedule, diagnosed the problem and made a recommendation that best served our needs. The service was done quickly and all items in the garage were returned to their original positions. Dustin did a professional job. We are very pleased with the service and value.
- Harry & jean Archer
Thank you for the wonderful review! We are so glad Dustin was able to provide the kind of service you were looking for!
Columbus, OH
Your company is the most well run garage door companies....Always available when you say, courteous workers, and you get the job done....We only use Precision Door.
- Gary and lois Drenik
Wow! Thank you so much Gary and Lois for these kind words! We are proud to be a company you can trust!
Pataskala, OH
Thank you for the prompt, courteous service. From your operator to our technician Dustin, it was a pleasure to do business with your team. They are knowledgeable, professional and reflect well on your organization.
- Roy Y
Thank you for the wonderful feedback, Roy! It means so much to hear such kind words from our valued customers!
Reynoldsburg, OH
Very professional and fast. Very kind. Problem solved. Last time had a sticker with the phone number. So glad I did called them and came out same day
- Sharon Koon
Thank you for the wonderful review, Sharon! We appreciate the trust you have placed in our company!
Columbus, OH
first time using this company but all the reviews i read were accurate. From the time i called til the project was finished, we were completely happy with entire process. This company epitomizes customer with quality service and quality people! Dustin called ahead to letus know he was on his way and he arrived with in time-frame we were given. He was personable, explained what he was doing and answered my questions ..he was polite and conversational and he did a great job. I needed to walk my dogs and felt completely comfortable doing so as Dustin knew what he was doing and I felt confident in his reliability and trust-worthiness. Will definitely recommend and use again should it be necessary Thanks for your great service!! You should be proud Gratefully, Beth & Kathy
- Beth Chanberlin
Wow! This feedback warms our hearts, Beth & Kathy. We cannot thank you enough for the trust you have placed in our company and our technician, Dustin. We are so glad we could leave such a wonderful impression, and we appreciate your recommendation!
Lewis Center, OH
Once again, Dustin knocked it out of the park! He's professional, understanding, and very knowledgeable. Precision answered late on a Monday, and by Tuesday morning, he was already at my residence. I had human interaction even on the first call. You don't see that anymore. Most use automated answering services. I highly recommend if you have any issues with your garage.
- Paul Aragon
Thank you, Paul, for the amazing review about our technician, Dustin! Your recommendation means a lot to us!
Lancaster, OH
This is a first class operation from the scheduler to the technician to the ownership. They all went above and beyond to get our repair done after my husband had a medical emergency during the time of our scheduled repair. Do yourself a favor and allow them the opportunity to prove the same for you!!
- Lyle or sherry Hamilton
Columbus, OH
Quick response, friendly, knowledgable service. Dustin pointed out what was wrong with the door, what it would take to repair it and then asked me what I wanted to do. I chose to repair (and not replace) and was given excellent advice on how to get the most time out of the repair. I was VERY pleased with everything!
- Mary ann Mcinnes
Columbus, OH
Called at 130 pm - explained my problem. Dustin arrived little more than an hour later. Amazing service response. He quickly serviced door and corrected my problem. I've used Precision in the past, wont consider any other company for my garage door. If only all the other companies I have to deal with were as well run and manned as Precision. Thank you- and thanks Dustin for your service.
- Chris Anderson
Sunbury, OH
We were very pleased to receive service within hours of the time we called. Our service man was was very efficient and helpful and a very pleasant young man. Positive experience all the way around. Will use them again.
- Andrea Vogel
Westerville, OH
Precision Garage Door has always treated us nice. Knowledgeable Employees and courteous. We were happy with P.G.D. in Tennessee and now here in Westerville, OH.
- Wayne Springer
Baltimore, OH
Our spring was broken and we could not open our garage door. It was Sunday of Memorial Day weekend and we didn't think we could get the door fixed until Tuesday. Dustin arrived on Monday morning and replaced the coil. He was very courteous and knowledgeable. We would recommend your company!
- Janene Barone
Dublin, OH
Dear Mr. Rapp, Dustin was professional, on time, reviewed the problem I was having with the garage door, and shared several choices for repairing the issue. I'm happy with the outcome, and want to thank you and Dustin. K. Voorhies
- Kathy Voorhies
Columbus, OH
Impressed that a technician would come the same day I called & a schedule time of 6-10pm. Dustin was very knowledgeable and the light bulb that was flashing was due to it being a LED...the shorter stem made contact spotty. Very Impressed even with the original install & love the 7 year warranty
- Linda Zupnick
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
This was my first time using Precision. The technician was very personable and professional. I will definitely recommend Precision Garage Door Service.
- Sandra Denney