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Derek Mason
Average: 4.94 stars
Derek Mason's Bio:
Derek has lived in Ohio for his entire life and he enjoys spending free time with his family and friends. On his down time Derek enjoys going to sporting events with the kids.
Westerville, OH
Westerville, OH
I was able to set the appointment for same day service which was very convenient. I had been having issues with the garage door opening smoothly for quite some time and two other companies had been unable to resolve the problem. The tech listened to my descriptions before testing the door so he could know better what to watch for as he tested the door (the issue was sporadic but problematic.) He found a few problems pretty fast and was able to make adjustments as well as replace some parts needed. I was very happy he had everything he needed with him; there was no added waiting time for parts. Everything was done in under two hours. Fast and VERY friendly service. The issues seem to be resolved and if for some reason they aren’t I have the added comfort of a warranty. I’m very pleased with Precision Door.????
- Pam DeLille
Pataskala, OH
Precision initially installed our replacement double door garage opener. This year we had problems with the door opening periodically like someone had our passcode/ frequency, etc.. In addition, our inside door opener pad would not operate on a consistent basis. Our Techician Derek Mason was very knowledgeable and professional. He checked our whole system out and no obvious answer to our problem. However, he took the extra time out to look further into the inside wall contol unit and located a couple of wires somewhat loose. He tightened them up, and it's been almost a month now, and we haven't had any problems with the unit since. He gave us some additional tips as well. Thank You Derek.
- Adrienne Stevenson
Westerville, OH
Great response after my call. The service Tech very polite and professional. Explained everything, very happy with work and results.
- Kenneth Milner
Columbus, OH
We are pleased with the work. Our technician was very professional and informative. Thank you.
- Daryl Minney
Hilliard, OH
Derek Mason did an excellent job! I am very pleased with his attention to detail and ensuring my garage door that we bought form Precision Door Service 3 years ago is tuned up and ready for the Winter. Jim Rose jrose.isp@gmail.com M 614-260-2040
- Jim Rose
Canal Winchester, OH
Derek did a great job! Was phenomenal!
- John Snider
Lewis Center, OH
Derek was extremely helpful and we really appreciate the time he spent helping.
- John Truitt
Galena, OH
First experience with this company. Fantastic all the way around. Prompt response. Arrived early and the technician was outstanding. Well done.
- Nate Schiffel
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I was very happy with my experience. Derek arrived when he said he would, he was very polite and courteous, he was knowledgeable about what needed done to fix my door, and he explained the different options available clearly and straightforward.
- Dale Thompson
Westerville, OH
Derek was awesome. Very polite and knowledgeable, explained everything and was very thorough, and completed everything in a timely manner. 10/10
- Chris Ryan
Westerville, OH
Garage spring broke during the evening. Precision was able to get to me on the schedule the next day and perform the necessary repairs. Also completed an inspection of all components of the garage door and recommend some other items to consider and things to watch going forward. Bonus was Derek was a hoot to work with, quick and professional with the repair.
- Steven Leonhardt
Columbus, OH
Outstanding service.
- Edward & Patricia Quickert
Powell, OH
Very pleased with service provided and with your technician Derek!
- Duane Weiss
Columbus, OH
They was the first company who pick up the phone and was out in like a hour the other one was like 2 day or 3 day i need my car for work i could not wait 2 days or 3 days they even waited til my payday the employee was very nice, Thanks to all the employees at precision oh I just call them because i got a coupon i'm able to use it thanks to Chelsea if need be I will tell my friend.
- Terry Walton
Product:
Technicians: Derek Mason
Westerville, OH
In November 2020, Precision came to my home for a service call on my newly-purchased, flipped house. They discovered that the overhead garage door was not installed correctly and completely went through the entire overhead garage to ensure proper functionality and safety. I was very happy with the work then and it is the reason why I call in Aug 2021 since the door was not working as expected. Derek was here within a few hours (on a Sunday!), and after a few adjustments and the door was working perfectly. Derek was professional and explained the issue in detail. I highly recommend this company!
- Tammy D
Columbus, OH
Derrick, the repairman, couldn't have been better. Very knowledgeable, polite, answered all my questions, explained what was immediately wrong and also what other garage door issues (very old ball bearings, old spring) were affecting the garage opener. A plus!
- Michael Grossberg
Hilliard, OH
Derek was very knowledgeable and thorough in his work. He did an excellent job in replacing the spring and other parts which were worn out due to age. I am happy with the service provided by Precision.
- Mohammed B
Columbus, OH
Very fast & efficient service. Called at 11:15am on a Sunday and the technician arrived about 12:30 Derek was very professional and did an excellent job.
- Ray Hanback
Delaware, OH
Excellent service. Tech took the time to explain everything to me
- Sherry Wirick
Reynoldsburg, OH
Our garage door went out today and Precision was able to come out same day which was awesome. Derek was our technician. He was knowledgeable, respectful, nice, and seemed very genuine. He broke down our different options and we ended up customizing a bit but overall it was a very pleasant experience. I would definitely recommend this company to anyone and I only selected this company because of all the good reviews soooo I'm adding to your "good review" collection! Thank you so much!
- Joslyn Dorsey
Westerville, OH
It was easy to schedule appointment over the phone. Came out the next day and called 30 min ahead. Derek Mason the technician was great.
- Michael Giuliani
Westerville, OH
Very good customer service.
- Amy & jerry Siles
Columbus, OH
I chose your company because of the quick response and your rating on the BBB. Derek did a wonderful job. I give him 5 stars. He was very courteous, efficient and knowledgeable. Getting someone to come out was very quick.
- Wanda Young
Newark, OH
Service rendered by Mr. Derek Mason was exceptionally extraordinary. Please thank him for his labor of love. Much care he gave to his task. Much care and understanding he devoted to us his customers. He was Very cordial and respectful. Thank him also for the discount !!!
- Luevoka Powe
Dublin, OH
Precision did a great job for sure. Their Technician was fantastic and went above and beyond. Great guy and he represented the company very well. Very pleased with the results of our garage door repair. Thank you!!
- Mike Gonidakis
Grove City, OH
My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams
- Linda Williams
Thank you Linda for taking the time to leave us your feedback. We are precision apologize about that error in regards to the payment and we appreciate you giving us the opportunity to fix that for you. Any further questions or concerns please feel free to reach out to our management team directly.
Hilliard, OH
Suddenly Wednesday evening we had a broken garage door opener. Saw an advertisement for garage door repair, etc. and called Precision Thursday morning. Derrick was available at 2:00 Thursday afternoon. He was very friendly, courteous, knowledgeable and efficient. New garage door opener by 4:00 Thursday. If you need a very competent garage door technician. Call Precision and ask for Derrick.
- Craig Maul
Product:
Technicians: Derek Mason
Dublin, OH
Tim was very prompt and efficient in servicing my garage door. i appreciated this very much.
- Jane Lamp
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Excellent service and professional! I have used another door service in the past but now I will be calling you. Service was fast and really appreciated having my door fixed so quickly on a weekend.
- Renette Wooten