Precision Garage Door of Columbus

Precision Garage Door of Columbus

(866) 448-0180
OUR AVERAGE RATING
1 2 3 4 5
WITH 4,988 REVIEWS

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 1750 reviews, averaging 4.92 Stars:

1 2 3 4 5
Date: 10/05/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service

-

A Response from: Jim Rapp

Thank you for the five stars, Dave! We appreciate your business!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 10/04/2023
Garage Door Opener Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Responded quickly and took care of the problem; after another local company failed to repair with1 visit and 1 cancellation - Precision showed up on time- professional technician replaced sensors quickly -

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A Response from: Jim Rapp

Thank you, Debbie, for this wonderful review! We will continue to work hard to be a company you can trust!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 10/03/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision always responds quickly to our calls. Our Tech Patrick was great! He was not in a rush and repaired and tested function after repairs. Great guy and was extremely knowledgeable.

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A Response from: Jim Rapp

Thank you for this awesome feedback, Julia! Patrick will be so happy to hear your kind words!

Patrick Mulligan Service Provided:
Garage Door Repair
Technicians: Patrick Mulligan
1 2 3 4 5
Date: 10/02/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My family has been very satisfied with all work and repairs.

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A Response from: Jim Rapp

Thank you so much for the five stars, Steve! We are proud to be your #1 choice for your garage door needs!

Walker Furhpas Service Provided:
Garage Door Repair
Technicians: Walker Furhpas
1 2 3 4 5
Date: 09/30/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Reliable fast courteous service, though on expensive side BGupta

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Walker Furhpas Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Walker Furhpas
1 2 3 4 5
Date: 09/30/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome work, Jon did a great job !!!!

-

A Response from: Jim Rapp

Thank you for the five stars, Terry! We are happy we could help!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 09/29/2023
Garage Door Opener Install
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I cannot say enough about your company and Tom the technician The company took excellent care of me. Please recognize Tom he was amazing. I will never forget how Precision is. Just Excellent

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A Response from: Jim Rapp

Thank you for this wonderful feedback, Debbie! We will definitely be passing this on to Tom and his managers!

Tom Palmer Service Provided:
Garage Door Opener Install
Product:
Springs
Technicians: Tom Palmer
1 2 3 4 5
Date: 09/27/2023
Garage Door Opener Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When both of my very old wooden garage doors "broke" within days of each other, I was in a quandry. But Joseph Worley turned my dilemma into a solution! He took time to explain what needed to be done and was courteous and friendly. Thanks... Bryan King

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A Response from: Jim Rapp

Thank you, Bryan, for this amazing review about our technician, Joseph! We are so happy we could help!

Joseph Worely Service Provided:
Garage Door Opener Repair
Technicians: Joseph Worely
1 2 3 4 5
Date: 09/24/2023
Garage Door Opener Install
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great same day service ! Thanks Joe! He was professional! They was no high pressure sales! Very satisfied with the work!

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A Response from: Jim Rapp

Thank you, Tina, for the kind words about our technician, Joe! We are so happy we could help!

Joseph Worely Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians: Joseph Worely
1 2 3 4 5
Date: 09/23/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a great experience with Precision Door. From the first call to our Saturday service appointment, they were polite & professional. I got a call about 10 minutes before our Technician was at our door. He arrived in a company-marked vehicle which was great. Our service tech, Matt, went above and beyond my expectations by ensuring we had a complete understanding of the work that needed to be done before he started the repairs. He took pictures to show us exactly where the problems were occurring and, could likely happen in the future. Overall, I am so pleased that I called Precision Door!

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A Response from: Jim Rapp

Thank you, Amy, for the fantastic feedback about our technician, Matt! It's kind words like this that remind us why we do what we do!

Matt Eberly Service Provided:
Garage Door Repair
Product:
Cables
Technicians: Matt Eberly
1 2 3 4 5
Date: 09/20/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an emergency with my door and Precision was on site within a couple of hours of my call. Derek Mason was outstanding, not just fixing the problem(s) but educating me on what to look for in the future. Great guy, very knowledgeable and polite.

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A Response from: Jim Rapp

Thank you, Bruce, for this amazing feedback about our technician, Derek! We are so glad we could help!

Derek Mason Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Derek Mason
1 2 3 4 5
Date: 09/19/2023
Garage Door Opener Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt professional service. Work was completed less than 24 hours after I called. Technician was friendly, efficient, and respectful.

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A Response from: Jim Rapp

Thank you for the wonderful review, Carolyn! We are proud to be a company you can trust!

Dmitri Sierra Service Provided:
Garage Door Opener Repair
Installers: Dmitri Sierra
1 2 3 4 5
Date: 09/17/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased to have Precision work on the noise of the garage door opening. Tom Palmer, the technician, was very good and knew what he was doing. For some reason, the door still makes a loud noise when the door is opened. It sounds like a knocking noise on one side when the door goes up---not when it comes down. I will call Tomorrow and set up another appointment to have it checked again. We had a new motor put in in June of 2o21Tom Palmer came on 9-12-2023 to check the noise and take care of the noise. I am happy with Precision's technician's work and attitude.

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A Response from: Jim Rapp

Thank you for the five star review, Richard! We look forward to having Tom back out to fix this issue today, and we greatly appreciate the trust you have placed in our company over the years!

Tom Palmer Service Provided:
Garage Door Repair
Technicians: Tom Palmer
1 2 3 4 5
Date: 09/17/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Showed up same day, helped fix a myriad of issues we had been having with our door. Was extremely polite, professional and efficient while keeping us well-informed every step of the way. This seriously is the company to call if you need anything garage door related

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A Response from: Jim Rapp

Thank you, Jack, for such kind words! Your recommendation means a lot to us!

Derek Mason Service Provided:
Garage Door Repair
Technicians: Derek Mason
1 2 3 4 5
Date: 09/14/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David C was focused,very knowledeable,friendly and best of all listened patiently to my concerns. He is a fine representative of your company.

-

A Response from: Jim Rapp

Thank you, Steve, for the wonderful feedback! David will be so happy to hear your kind words!

David Crowe Service Provided:
Garage Door Repair
Technicians: David Crowe
1 2 3 4 5
Date: 09/13/2023
Garage Door Opener Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company is the most well run garage door companies....Always available when you say, courteous workers, and you get the job done....We only use Precision Door.

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A Response from: Jim Rapp

Wow! Thank you so much Gary and Lois for these kind words! We are proud to be a company you can trust!

Dustin Keaton Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians: Dustin Keaton
1 2 3 4 5
Date: 09/10/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Poor Experience My experience with Kimmie (sp?), Operator who took my call was positive. A same day appointment was scheduled and she let me know the process: 1) technician performs complete inspection 2) technician provides an estimate of work and cost 3) $49 charge if you choose not to proceed with the work. David arrived promptly within the window of time. He noticed immediately my door made “a lot of noise” upon opening and said he could alleviate with lubricant, which I replied great. David quickly diagnosed the issue as faulty wiring. Although manipulating the wiring seemingly resolved the issue, he was unsure if it would last and cautioned it might reoccur. He said the cost of work was $209. He could further fix the wiring issue, ensuring it would not reoccur for an additional $100. OR, we could pay the $209 and take the chance the issue would not reoccur. However, if he came back out (although he knew the issue) it would be an additional $209. At this point I had not received a written quote, only a verbal cost of $209. When I mentioned an additional $209 to come back out if the issue reoccurred seemed high: 1) given he knew the issue and 2) seemed inconsistent with the $49 charge quoted by Kimmie; and our exchange did not feel like a positive customer experience. I mentioned at this point not to proceed with work and I would pay the $49 for him coming out; (again the charge Kimmie quoted ). David seemed frustrated in our exchange and said I would not be charged anything, to which I responded “great”, and he proceeded to leave. It was a poor customer experience, SOPs (standard operating procedures) were not followed, complete with the up-sale of an $800 wireless control. Maurice Markey

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David Simpson Service Provided:
Garage Door Repair
Technicians: David Simpson
1 2 3 4 5
Date: 09/07/2023
Garage Door Opener Install
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'll never use another company for my garage doors Precision have friendly and professional people working for them. Top notch products and services. Thank you

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A Response from: Jim Rapp

Wow! Thank you, Rose and Tysen, for this amazing review! We cannot thank you enough for your confidence in our company!

David Simpson Service Provided:
Garage Door Opener Install
Technicians: David Simpson
1 2 3 4 5
Date: 09/07/2023
Broken Garage Door Spring Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was courteous and professional. He made sure both my garage door springs and mechanisms were repaired and he worked quickly.

-

A Response from: Jim Rapp

Thank you, Joyia, for the wonderful review! We are so glad you are pleased with our service!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/07/2023
Broken Garage Door Spring Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

adam was professional ,answered service questions,and promptly made the needed repair.

-

A Response from: Jim Rapp

Thank you, Hugh, for the wonderful feedback! Adam will be so happy to hear these kind words!

Adam Huston Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technicians: Adam Huston
1 2 3 4 5
Date: 09/06/2023
Garage Door Opener Install
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our techs name was Charles L. He was very professional and did a great job. I give him 5 stars.

-

A Response from: Jim Rapp

Thank you, Kimm, for sharing your positive experience with our technician, Charles! We are so glad we could help!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 09/06/2023
Garage Door Opener Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We experienced an issue with our garage closing properly. Matt E came out same day we called Precision. Matt is always helpful, professional and passionate about what he does. He took time to trouble shoot the matter for resolution and got us taken care of in minutes. Matt represents the company with excellence!

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A Response from: Jim Rapp

Thank you, Lonnie and LaKisha, for this amazing feedback! Matt will be so happy to read your kind words!

Matt Eberly Service Provided:
Garage Door Opener Repair
Technicians: Matt Eberly
1 2 3 4 5
Date: 09/02/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage technician went out of his way to get our garage door back in working condition. Hot day and difficult arrangements but all fixed now. So glad Precision Door open on a holiday weekend and he was so efficient.

-

A Response from: Jim Rapp

Thank you, Kathleen, for this outstanding review! We are proud to be your #1 choice for your garage door needs!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 09/02/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife noticed our garage door rocking when it was opening and closing. She read the reviews about Precision and scheduled an inspection. Matt arrived a couple days later and our garage door runs smooth as butter now. Matt was punctual, friendly and professional. We told our neighbors about our experience with Matt and recommended Precision for their garage door needs.

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A Response from: Jim Rapp

Thank you, Kimberly, for taking the time to share your positive experience with our technician, Matt! We cannot thank you enough for the recommendation!

Matt Eberly Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Matt Eberly
1 2 3 4 5
Date: 08/31/2023
Garage Door Opener Install
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work! Very prompt and professional! David S was a great technician!

-

A Response from: Jim Rapp

Thank you, Bharati, for this amazing review! We appreciate the trust you have placed in our company!

David Simpson Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians: David Simpson
1 2 3 4 5
Date: 08/31/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

thank you to Dmitri Sierra for very prompt, polite and and complete service on the morning of 8/31/23. no high pressure pitch for something I didn't need. Doug Putnam

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A Response from: Jim Rapp

Thank you, Doug, for the kind words about our technician, Dmitri! We are proud to be a company you can trust!

Dmitri Sierra Service Provided:
Garage Door Repair
Installers: Dmitri Sierra
1 2 3 4 5
Date: 08/30/2023
Garage Door Opener Install
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician Jonathan Swartz performed a great job in providing support and service!!! He was very knowledgeable and thorough in diagnosis and explanation of our issue. His consultation was paramount in helping us make right decision about the type of equipment needed to resolve our issue. He performed demonstration and explanation of our new garage door opener. Jonathan was professional, friendly and very helpful!!!

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A Response from: Jim Rapp

Thank you, David, for the wonderful review! Jonathan will be so happy to hear your kind words!

Jonathon Swartz Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technicians: Jonathon Swartz
1 2 3 4 5
Date: 08/29/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David called before arriving, was on time and finished the repairs within a couple of hours. Super nice and explained all I needed in a manner I understood. Highly recommend them for all garage door repairs.

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A Response from: Jim Rapp

Thank you, Dave, for the fantastic feedback about our technician, David! We appreciate the trust you have placed in our company!

David Crowe Service Provided:
Garage Door Repair
Technicians: David Crowe
1 2 3 4 5
Date: 08/29/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional

-

A Response from: Jim Rapp

Thank you, Dianne, for the 5-star review! We are so glad we could help!

Jonathon Swartz Service Provided:
Garage Door Repair
Technicians: Jonathon Swartz
1 2 3 4 5
Date: 08/28/2023
Garage Door Repair
Columbus, OH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joshua Walker did a Wonderful job fixing my old Garage door and installing a new Liftmaster. He was very professional and knowledgeable when my boyfriend and I spoke with him before and after the installation. We are so happy and pleased with his workmanship. We will recommend Joshua Walker to our family, friends, colleagues, neighbors and to everyone who needs there garage door fixed. 100% Satisfied!

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A Response from: Jim Rapp

Thank you, Maricel, for the five star review! Joshua will be so happy to hear that he left an impression worth recommending!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
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Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230