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Tom Palmer
Average: 4.90 stars
Tom Palmer's Bio:
My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.
Columbus, OH
Columbus, OH
Tom, the Precision Door Service technician who responded to our call for service, just left. Tom arrived in a timely manner (Actually a little sooner than Precision had promised), repaired our garage door opener, lubed all the moving parts, and was extremely cordial during the entire process. We are very satisfied, and happy we chose Precision Door Service. If your garage door needs service, you can't go wrong with Precision. They are professionals, and their rates are very reasonable.
- DAVID PERKINS
Columbus, OH
I chose Precision because of the hundreds of positive reviews on the website. As a former electrician, I know how critical first impressions are. Tom called ahead and was right on time. Tom explained what was causing the door to shift and he corrected the problem in less than an hour due to his skill and experience. He was personable, courteous and he left no mess. The price was reasonable and fair. I'm glad I chose Precision and recommend others to do the same.
- Shawn Payne
Hilliard, OH
I would have to say that this is the most professional company I have dealt with...ever. Their attention to detail is obvious. After calling to make an appointment, I received a confirmation email with the ability to see who would be coming to my home for the service call. The tech was friendly and professional. He did a thorough job of assessing the problem and answered all my questions. He gave me options for the repair without pressure to buy. We needed springs replaced, but I opted to do an overhaul on the rollers and bearings. The door runs smooth and quiet. I would highly recommend Precision garage door company.
- Fred Roberts
Columbus, OH
I decided to choose Precision for service due to having service from the technicians work on my garage door 3 times before. Once again the service personnel did a good job finding the problems and advising me of the work done and completing my repair in a timely matter.
- William Stevens
Delaware, OH
Your team did a wonderful job. The new garage door is so quiet. We love it.
- Thomas Skeele
Lewis Center, OH
I needed service on a Sunday. The technician was at my house within an hour of my call and fixed the springs in less than an hour. Kept me from missing a days work.
- Charles Martin
Reynoldsburg, OH
I was very pleased with the service and the technician. Fast, courteous, and proficient. It was a bit more costly than I expected, but I suspect you get what you pay for, and would recommend.
- Thomas Ulrich
Hilliard, OH
Tom did a fantastic job! Tom was out within 15 minutes. I will highly recommend you. Great job Tom!
- Richard Brazik
Canal Winchester, OH
One of our neighbors told us to call Precision Doors, and when I looked them up in the yellow pages and saw that they were backed by the BBB and offered same day service, I gave them a call. I called at 7:05 am and Tom, the technician, was at our door by 8:00 am. Tom was very knowledgeable about exactly what needed to be done and discussed it with us and there were no hidden fees. We are very pleased with the work that was performed. Thank you Tom.
- Karen Golomb
,
I called precision doors Saturday nite at 830, by 915 they were at my house to fix my broken spring on my garage door, they finished just after 10, and I was in bed by 1030 sleeping like a baby, not having to worry about being able to get out of my garage the next morning.
- Edward Camp
Blacklick, OH
I am Precision customer since 2012. I am happy with the service they preformed and I recommend them all the time
- George Shehata
Pataskala, OH
Very polite/professional customer service, gave a two hour arrival time block, called one hour before arrival to confirm arrival time. The tech was polite, efficient, resolved all issues and best of all, the price was extremely reasonable and as outlined when the appointment was set. I highly recommend this company.
- Vicki Smith
Columbus, OH
This is my " ATTA BOY ", for the well done work preformed bu TOM, of Precision Garage Doors. This was my second time for needing repairs to my ohd, & they said they would send Tom back out, because he was here the first time. I appreciated that because he MAY remember certain things on my door. Tom is Always on time, very Professional in ALL aspects, friendly, polite & knows his stuff inside out. I'll request Tom if I need work done again. Rick Hamilton
- Rick Hamilton
Columbus, OH
I called on a Sunday evening at 7:38 p.m and we were told serviceman would be there between 8-10. We received a call about 7:50 that technician was on way. Repair was completed etc within an hour of the initial call. Appreciate prompt & professional response to our need. Will call again if needed and recommend to others.
- Lizzie Richardson
Canal Winchester, OH
Great Service will definitely use again
- Andy Moats
Dublin, OH
Great job, speedy scheduling and service!
- adam widman
Columbus, OH
I appreciated being able to get service the next day. The technician was polite, knowledgeable, and efficient. He left the space cleaner than it was before. I love the new garage door opener. Very pleased with the response time and the service. Just wish the price for a new opener was a little lower.
- Susan Horak
Pickerington, OH
Good, knowledgable service. Thank you!
- Sheilie Richmond
Columbus, OH
I had used you before and was very pleased with my 5 STARS service. My service tech was on time, very nice, knew his stuff! He checked out the problem with the garage door and it wasn't as serious as I thought. Door had not been used since 2/9/2015, hadn't driven my car due to surgery. After a few tries it finally went up but would not come back down so I had to close it manually. Tom, I think that's his name had the problem solved in a few minutes. sprayed the hinges and other parts as well as checked out the spring, etc. Door was probably frozen to the ground when I first used it. I'm so glad I called because now it's not noisy going up and down. And if it happens again I'll know what to do. Thank you so much.
- Jean Watson
Columbus, OH
I needed my garage door fixed ASAP and I called Precision Door and they immediately came out that same day. The Tech was very professional and courteous and got the job done in a timely manner. The only problem is now I can't lock my garage. I didn't check it before the technician left because I had to go somewhere but when I put my car in the garage and went to lock it, the garage door doesn't come down far enough for me to slide the lock in place. But other than that I would definitely recommend Precision door to anyone!
- Jesus Rangel
Hello Jesus, Thank you for the review. I am glad we were able to come back and fix your slide lock free of charge. We look forward to doing business with you in the future.
Columbus, OH
I had an emergency on a Saturday. I didn't realize my trunk door was up and I back out of the garage, hitting the garage door, knocking it off the hinges. Your repair person came out the next morning (He would have come out that day if I had wanted him to), and we evaluated that we needed a new door because it was so old. He is now here putting in the new door. The entire process went so quickly and effortlessly- The girl I talked to on the phone was more than helpful and considerate, and the gentleman who is doing the work is very professional and accommodating.. I have ALREADY recommended this company to several people. You were great.
- Pam Taylor
Columbus, OH
We liked knowing who are tech was going to be. Tom was very professional and did a good job. We expected that our new garage door installation would include the weather stripping around the door opening and the security lock on the inside since that had been our previous experience with another company. We were disappointed that that turned out not to be the case. But overall we were very satisfied and would recommend Precision Garage Door Service.
- Nathan Griffin
Nathan, Thank you for choosing Precision Door Service and we appreciate the review. In regards to the weather stripping, it has always been our practice at Precision to sell the piece as a separate item, as not every situation or customer requires new weather stripping. We did install and sell you the weather stripping with a $50 discount. As for the security lock, there was no mention of you requesting this item but we would be happy to provide you with any accessories you may need. We appreciate your time with writing the review and look forward to doing business with you in the future.
Columbus, OH
Definitely a 5 star rating for service, promptness & pricing. Extremely happy all the way around. I will recommend Precision Door 2 everyone
- Rick Hamilton
Columbus, OH
technician was nice, on time. I have a feeling that I was over-sold on the repair. Did the repair really need to have all that work done? I don't know.
- Denise Gruver
Hello Denise, I am glad that we were able to take care of your issue and repair your garage door. I wanted to take a moment to provide further detail regarding your repair. We always recommend replacing both springs even though only one spring was broken on your garage door. Both springs would be the same age so if one breaks, the other is likely to follow. Also, the new spring can cause tension on the old spring because it has more age and wear, the old spring has to work harder to keep up and can break. Replacing both springs is always the safest option. The 25 point safety inspection indicated that your center and end bearing plates were worn and needed to be replaced. This ensures that your garage door is working properly and safely. Please reach out to us anytime at 614-294-5190 if you have any more questions or concerns regarding your repair.
Columbus, OH
5 I had used you before. Work was well done & I appreciate how quickly you came at beginning of problem.
- Janice Beaty
Columbus, OH
I was very pleased with the service I received from your company. Your technician arrived on time and explained to me what the problem was and what my options were to fix it. After we discussed the options he went to work and successfully solved the problem. This is the second time that I have used your service and will keep your number handy in the case of any future problems. Thank you. Virginia ONeill
- Virgina O'Neill
Hilliard, OH
Your tech was was friendly and very professional. He explained what the problem was and fixed it. The door is operating a lot better than before and is a great deal quieter.
- Brian Heffernan
Columbus, OH
I give you 5 stars for product and service.
- Paul Odum
New Albany, OH
The service was great. It was same day service; tech(Tom) had everything he needed do the repair and didn't take a lot time to complete.
- Renee Smith
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
service was prompt and service man was great.
- george Halbert