Tom Palmer has received 524 reviews, averaging 4.9 Stars!

About Tom

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.
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Reviews for Tom Palmer

Levi Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 04/05/2020

Next day service, tech was on-time, very polite and friendly, was conscious of the social distancing protocols right now with COVID-19. Tech gave me some options for my repair, and completed the repairs in under 2 hours. Gave me a final overview of the repairs and upgrades. Payment with a reader that accepts security chips which is a good security plus. Over all, everything about this was great! Thanks

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Mary Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 03/31/2020

Tom was great, he showed us the issues we were having with our garage door and explained the difference between the garage door openers and the new springs. We would highly recommend Tom.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Carol Solliday

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 03/29/2020

Great Service .

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Carrie Lipps

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 03/25/2020

My garage door would not close tonight. I called, and in less than an hour a technician arrived at my house. He did an excellent job of repairing my garage. With the Coronavirus pandemic, I was worried that nobody would be able to come out and repair my garage. Thank you for the excellent work!!!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Terry Pinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 03/23/2020

Your technician ( Tom Palmer) did a outstanding job. Would recommend him and your company to anyone. Thank you

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

R.Billingsley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 03/22/2020

I called Precision after finding a broken torsion spring and also because I suspected that the 18 year old door opener had kicked the bucket. My appointment was set and kept the same day. Tom Palmer was the technician who repaired the door and installed a new door opener. He answered all my questions thoroughly, gave me a clear cost estimate and got right to work after I gave the OK to proceed. Less than three hours later I had a perfectly functioning garage door. Tom explained how to operate things correctly and took away all the replaced materials. It's nice to find someone and a company that deserves a five star rating. In my case they earned it. Thanks.

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

J & K Stetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 03/17/2020

We had precision door service repair the springs and wheels previously on our garage door. So it was an easy choice when the opener decided to die on who to call for service. Precision door was quick to respond. Gave me several choices and completed the job fast with a great product. The new opener is so much quieter than the old opener. Completely satisfied with this repair job.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Melissa Cohan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Truly appreciated the quick response and repair the next morning at 8:00 a.m. Sunday, even after daylight savings time. Thank you again Precision! I'll gladly recommend you to my neighbors and saved the number in my telephone. Sincerely, Melissa

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Paul Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galena, OH 03/08/2020

I felt the technician , Tom, did an outstanding job repairing my broken garage door spring by replacing both springs with the better quality springs, and giving the door a full needed tune up to include new torsion cables, ball bearing flanges, new rollers, plus checked the whole door system for problems. I felt he was very knowledgeable took pride in doing top quality work and represented the company well. I would recommend this company for your garage door needs and repairs. I will call this company again when needed.

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

Diane Jirik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 03/06/2020

I called your company yesterday as my garage door opener was acting erratic. I immediately was given an appointment and Tom came out. He was technically excellent and diagnosed the problem. I cannot say enough good things about your company. I would never call anyone else. Keep up the good work. You have one very happy customer!!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Libby Woodfork

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/15/2020

It was time to replace my 28 yr old opener when I got tired of shaking my car remote to get it to work. Since Precision did a great job on replacing my garage door a few yrs ago, I decided to contact them again. My appt time was 8am-10am Thursday 2/13 and I received a phone call at 0745 informing me they were on their way. Bob and Tom arrived shortly thereafter on this cold and snowing day. They showed me all my options with prices and even offered to try to find a car remote for my old one. After answering all my questions I chose the new one I wanted. They got to work, installed the new one and went over all the features and how to use it. Bob also shoveled my driveway and sidewalks!! I could've asked for a better team or experience and I wouldn't hesitate to recommend or call this company again. In this day and age it's hard to find a company like this. Thanks again for a job well done.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Dennis & deborah Bartholomew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 02/11/2020

The only company we have ever used and their service is fast and on point. They always make notes on their previous visit so they are up to date on the work need if any! It’s called Peace of Mind!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Cables

George and pattie Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/03/2020

Tom did a great job!

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Angel and Duane Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Johnstown, OH 01/18/2020

Called in same day service within a couple hours they arrived replaced both springs within an hour and we were fixed and taken care of. Tom was our tech and he was very professional and did a good job.

Response from Scott Minnick Business Owner

Thanks Angel for the great review, I am happy to hear that Tom was able to replace both of your garage door springs quickly for you.

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

John Cherup

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 01/09/2020

Will use this company in the future very professional very knowledgeable very good work for the money

Response from Scott Minnick Business Owner

Thank you for the great review, we are pleased we were able to assist you in repairing your garage door,

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

John Rubadue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 01/04/2020

Called at 1:30 and the door was fixed by 3:30. Tom was great and I will be using Precision Door Service from now on!

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

Laura Crossan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door broke on a Saturday of course. We called our regular garage door service company but no answer. I googled garage door companies in Westerville and precision came up. I read reviews and they were very good. I called the company hoping I could get someone out within a few days and was pleasantly surprised that a technician could come out on Sunday at no extra weekend fee. The technician quickly diagnosed the problem and resolved the issue. Unfortunately because our unit was 23 years old we needed a new opener. Tim went right to work and was done in no time. He was kind and friendly and fast. I was very pleased with the service and would recommend Precision to anyone with a garage door issue.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Opener

Sue Doud

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The Tech was very helpful. He did a great job.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Ann Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/07/2019

Precision answered the call promptly and arranged for a service representative to visit that day. This service visit was actually before the arranged time but they called ahead to ensure that that was ok. My problem was quickly identified and corrected in a pleasant manner. I will remember Precision for future calls and share with friends as well.

Response from Scott Minnick Business Owner

I am pleased to hear that we were able to get you service for the same day on your garage door.

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

David Rastoka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/04/2019

Just wanted to say thank you for your quick follow up and repair to my garage door. Tom was excellent - very knowledgeable and he repaired my garage door quickly. Customer service and follow through is so important in today's climate and Precision checked all of the boxes. I will highly recommend you to my friends. Thank you Dave R (Columbus)

Response from Scott Minnick Business Owner

Thank you for the great review! I am pleased to hear that Precision Door was able to help you with the repair you needed on your garage door.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Emily Katynski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/26/2019

Very knowledgeable technician replaced springs and coils put in new rollers. There was not much room to work and the tech was understandinging and was happy we were able to clear some room for him. After the job was done you could not tell he was there, I believe leaving a clean job site directly results in the quality of work performed. Thanks precision garage door

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

David Read

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I Googled garage door repair then went to the Precision site to review. I called the company at 9am because our garage door spring cable snapped and the technician was at our home by 9:15. It took about one hour to repair and based upon the response and quality service provided I will call Precision again when the second of of our three spring door cables needs replacing

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Sue Mayer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/05/2019

As always, Precision door service is the best. I had an emergency situation with my garage door not closing - called Precision and explained what was going on and they had a service tech to my home within 30 min. after my call. Will always use Precision Door and will refer them to my neighbors here in Victorian Village. Tom,the tech who assisted me was very polite and explained everything he did.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Ruth Mcclain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/31/2019

What can go wrong on a Halloween night? Plenty, if the garage door brackets break, and one is not able to get the cars out for the following morning. Precision Door was wonderful and sent Tom out on an emergency call to fix our door. Not only was Tom knowledgeable, prompt, and courteous, he was an absolute sweetheart and explained everything needed to repair the door. We are very very grateful and highly recommend Precision Door without reservation. Thanks.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Eric and Chrissy Sanford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am very Pleased with Precision Door. They were the first company I found on the web. I made a Saturday appointment, Tom was our technician came out and did a GREAT job. He had all parts in stock had the garage door working within two hours!!!!! And the door is much, much quieter now TOOOOO!! Awesome job Tom. We will definitely spread the word about Precision

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

Jiang Zhao

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 09/21/2019

very satisfied! fast, timely and accurate. I'm sure I'll recommend your company to my friends.

Response from Scott Minnick Business Owner

Thank you for recommending us to your family and friends who may need their garage door repaired. It was a pleasure to be able to assist you when you needed us.

Tom Palmer

Technicians: Tom Palmer

Service: Install Garage Doors

Lester Hess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 08/01/2019

Repair was completed as needed. Did not try to sell me unneeded door or accessories. I rated a 4 as the technician did not have the supplies needed on his truck and had to make a 2nd call - that was unexpected.

Response from Scott Minnick Business Owner

Lester, glad Tom was able to explain what you needed for your garage door repair.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Jason Allison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 05/29/2019

Prompt service. Affordable. Delivered exactly what they promised! Gave me all the options available to me and didn't try to up-sell me on stuff I didn't need. When it's time to get a new door and opener, I plan to call Precision Door!

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

Kelly Whalen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 05/28/2019

Very fast and responsive for appointments and arrival. Professional technician with very good knowledge. Thank you!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Harry Frye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 04/27/2019

Very friendly and knowledgeable. Excellent service.

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

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