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Dmitri Sierra
Average: 4.96 stars
Dmitri Sierra's Bio:
Dmitri enjoys spending his time with his wife and 2 year old along with playing Volleyball and Softball. He has lived in Ohio for 9 years and is a Military Vet.
Columbus, OH
Columbus, OH
I would like to provide a recommendation on the great service today for a spring issue. Dimitri was the technician who performed the work, very professional & explained in depth about the work being accomplished. Highly recommend Precision & ask for Dimitri!
- Tim A
New Albany, OH
Dmitri was absolutely wonderful, very professional, and he did such a great job! He explained what was going on with my garage doors and gave me a few different options, which I appreciated. He had everything fixed in no time and my garage doors are so quiet when I open/close them now! Thank you, Dmitri! I would highly recommend Precision.
- Erika Wehner
Canal Winchester, OH
I debated between a 1 and 2 stars. Precision was quick to respond to our broken torsion spring and the tech was professional. That was the only good thing for them. In this area of Columbus there are many garage door repair companies and as due diligence called several to obtain a quote. I explained everything that was needed and what the issue was; gave them exact measurements of the torsion spring and that I would need 2. They said it would be $80-$250, max would be $250. When I called other companies it was anywhere from $220-$350 max for both springs and was upfront about their process. I confirmed that it was for both torsion springs and not just the one. They confirmed. Great! Went with precision. After the repairman looked at the springs, ball bearings, and the motor in all he said it was in all good condition and needs new springs. He did mention that the ball bearings were wearing down and they may have about 2-3 more years left in them. I asked how many and he said $240 for all bear bearings, $80 a piece. I said okay, worth it to keep it longer and not have further issues down the road. Then when all was said and done he said the total was going to be ~$800 taxes included. $800! How does $250 (max) plus the $240 for the ball bearings equal $800. The tech replied that each spring is $250. I told him what his coworkers told me and he said they don't know what they are talking about. They never know prices. Maybe the company should be more communitive between repairman and the office. Why quote different prices? So if you wish to pay three times what the quoted price is, go with these guys. I wish I would have said no and gone with another company that was more upfront and does free estimates onsite. If I would have said no to them they would have charged $50 for coming out. Go somewhere else if you don't want to be surprised with costs and be lied to about the quotes. I understand that quotes are just quotes but to be off by three times is ridiculous.
- Alexa
Thank you for taking the time to leave us your feedback. There was a miscommunication on our end in regards to the pricing for our springs and we appreciate you giving us the opportunity to fix this error for you and get the cost of the spring to the correct price you were originally quoted at Precision Garage Doors we offer 100% customer satisfaction guarantee.
I may be back for future garage needs as Precision’s customer service is AMAZING! I had posted my review and within 5 minutes got a call from the representative. She cared what I had to say and how my experience went. I was not expecting any form of reimbursement or anything to really come out of this review. But the fact is they care about their customers and offered to make things right. They definitely turned this around from a 1-2 start to a 4 star. Thank you! (The only reason I wouldn’t give it a 5-star is because it wasn’t right the first time but thank you for making it right after the fact.)
Hilliard, OH
The company is the BEST. They have provided us service since 2005. I recommend them on my FB and Next Door accounts and to all my friends. Our garage door is solid wood and very heavy so the springs and cable get a lot of wear. We’ve need service twice in 16 years. They come immediately if they can or always by very next day. The service repair people both times were so nice and so helpful. Service charges are reasonable.
- Doug Ellis
Powell, OH
Dmitri showed up on time to assess our garage door which is nearly 30 years old and has never had major repairs. It needed several new parts-bearings, springs, rollers. He provided us both long and short term options in a clear and concise manner. Dmitri completed the repairs in about a one hour time frame, which is how long he stated it would take. We were very pleased with Dmitri's service and professionalism and would highly recommend him. Bruce Riebe
- Bruce Riebe
Hilliard, OH
My garage door needed a new spring. A technician came out the same day/did a great job, was very polite and helpful! I would highly recommend !
- Sandy Blake
Galloway, OH
TV commercial definitely brings attention to your company … my phone cal was answered immediately and I was able to schedule same day service … just like advertised highly recommend your company Dimitri did a fine job
- Julie Stage
Pataskala, OH
Dmitri was great. He was very kind and did a wonderful job repairing our garage door. He was here within 2 hours of my calling for help.
- Debbie Burley
Granville, OH
Dimitri was very professional, friendly, polite, and informative. Very happy with his (and the company’s) service
- Steve/sharon Mintos
Granville, OH
The Technician arrived during the time they said and got right to work. He inspected the door to make sure it was in good condition, which it was. He then installed our door opener and did an excellent job. He was very friendly and knowledgeable.
- Steven Shawn
Grove City, OH
Fast respond. Arrival at time as promised. Friendly and knowledgeable service technician. Good experience. Would like to recommend this company and this particular service technician to all my friends and family.
- Uwe Kellermann
Dublin, OH
Demetrius was my Tec. He arrived on time and was very professional. The job was completed within 45 min. I will look no further than Precision if I have other garage needs.
- Joe Connors
Canal Winchester, OH
Really appreciated the timely response and repair of my garage door. The technician was outstanding! He was courteous, knowledgeable, and professional. Great people make a great company!
- Carol Robertson
Columbus, OH
Quick accurate diagnosis. Quick replacement of springs and motor. Reprogrammed everything. Very polite and gave great explanations and instruction. Will use again for sure
- Cara Shary
Dublin, OH
Dmitri S did a great job, was personable and knowledgeable. We would recommend him to our friends!
- Craig Jackman
Westerville, OH
Great service and technician!
- Sandra Mills
Dublin, OH
I chose Precision Garage Doors due to the BBB rating. The young man who came was friendly, professional and efficient. He certainly deserves 5 stars.
- Rosemarie Maki
Columbus, OH
I called and they came out the next business day. Dimitri was very professional. He saw the problem and had me all set up in just a couple hours! Did a great job.
- Catheryn Markin
Columbus, OH
A very knowledgeable technician came by and explained my options. I was a very appreciative and felt I was in good hands.
- Takerr Lowery
Columbus, OH
Our garage door needed a new opener due to a power surge. The technicians arrived promptly at the agreed time. They checked out the motor and advised us on the best way forward. They gave us a variety of choices, but still informed us that the choices are all up to us. We went over pricing and I promise, there was no pressure. We got a far more quiet opener than we originally had. We spent a little bit more than we had planned, but it was well worth it. They did other servicing to make sure the garage door worked well. Thank you for your straightforward service ????
- Ifey
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I saw your ad online and you’re high rating so we called you based on your website
- Dan Orourke