(866) 448-0180

Click Here To Book Online Now

Derek M

Derek M
Technicians
Reviews: 97
Average: 4.93 stars
Derek M has received 97 reviews, averaging 4.93 Stars:
1 2 3 4 5

Derek M's Bio:

Derek has lived in Ohio for his entire life and he enjoys spending free time with his family and friends. On his down time Derek enjoys going to sporting events with the kids.

Review:

My garage door broke on a Sunday night, and I was able to get an appointment the next morning. Derek arrived when promised, and had all replacement parts on his truck. He took car of everything right away!!! I would recommend Precision to anyone, and will definitely call them for any future garage door needs.

-

Derek M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek M
Review:

Everything was excellent, especially Derik the service dude.

-

Derek M Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Derek M
Review:

We are repeat customers due to the great customer service and work provided by Precision. Our garage door springs broke early in the morning, and I called Precision to hopefully have someone come out that day for repair. Of course they could! Jessica was the person who took my call and she was so pleasant and professional and was able to schedule a repair visit for that same morning. Derek was the technician who came to repair our door. He was so polite and professional and was very detailed in explaining and demonstrating what the issues were with our springs and other mechanisms. Within an hour, he had made the repairs and showed me what all he replaced and made sure he answered any questions I had. I would highly recommend this company for any garage door needs.

-

Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
Review:

The repair was done by Derek. He was friendly, courteous, and thorough. He explained everything needed, how it was to be done, and what my options were. He demonstrated the repair before leaving. I am highly satisfied and would always recommend your company.

-

Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
Review:

Our opener system was inspected and given a clean bill of health a few months ago by another vendor so I was surprised when there was a malfunction. Derek Mason conducted a thorough inspection and it became evident it was time for heavy but only necessary maintenance. New springs, cables, opener, etc. were in order. Trust the recomended system overhaul will provide many years of trouble free service. Thanks Derek Mason!

-

Derek M Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Derek M
Review:

Competitive pricing, but service and warranty is why we chose Precision Garage doors. Derek M came out for a simple service call and went above and beyond our expectations, to make sure we were satisfied. Attention to detail is on point!

-

Derek M Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Derek M
Review:

This is the second time we have called Precision to have our garage door fixed. It won't be the last. They are now our "Go-To" company for any such repair. Eric arrived within three hours of our call, listened to my description of what I thought was wrong and went straight to work. He was polite, professional, respectful and efficient and kept me informed as to what he was doing. The door works like new again. Thank you, Precision and Eric.

-

Derek M Service Provided:
Garage Door Opener Repair

Technicians: Derek M
Review:

Tech Derek is a very professional , proficient and quiet spoken guy. Did a once over on the door, completed the repair and explained everything to me. He also was great to a very anxious dog. He can come and work at my house anytime. Thanks Derek

-

Derek M Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Derek M
Review:

I easily perceived that the tech, Derek, knew what he was talking about and what he recommended about fixing my door. I appreciate Derek's explanations and his obvious passion about fixing my garage door issues. Hats off to Derek and Precision Door. Thanks!

-

Derek M Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Derek M
Review:

We were having trouble with our keypad panel to the garage door opener for the last weeks and had been unable to reset our code successfully since we bought the home 2 years back. Both problems got checked off with prompt and courteous service by your technician tonight. Thank you for the great fix to our "headaches!"

-

Derek M Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Derek M
Review:

The technicians are always friendly and let you know if you need to replace or just repair. Much more honest then others I have used

-

Derek M Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Derek M
Review:

Derek the technician was wonderful. He responded kindly to my complicated family situation and adjusted his work plan to fit what I needed. He knew how stressed I was so he took care to explain everything and show me what he was talking about. I appreciate the timely service and attention to detail. The garage door gets lots of use & works perfectly now. I called this company because I'd seen the ads on TV. The service lived up to the promises highlighted in those spots, which is not always the case. All the parts needed to complete the repairs were available and the scheduling, which was a very important factor for me, was exactly as advertised.

-

Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

Derek came out to my home in the evening to fix a broken spring on our garage door. The door was not functional and we could not get my wife's car out and she had to leave for work first thing the following morning. Derek showed up super quickly and was EXTREMELY professional, courteous, and respectful of our home. He was able to fix our spring and get our door up and running again. The cost for the repair was quite high (which is my only knock on the experience), but i suppose its the price of having an emergency repair completed in the evening hours when nobody else is open or will come out to help. Regardless, the cost does NOT reflect negatively on Derek (as i presume its set by Precision and not the tech) - he was truly a life saver and i couldnt have asked for a better personal interaction in this emergency situation. Big thanks to Derek for helping us out in a pinch.

-

Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
Review:

Our friend's car was stuck in her garage (we are responsible for her property) and, she needed to get it out to be able to get to work on Monday. We tried everything to get it out and the garage door would not open. So, we called Precision Garage Door. Everything was completed in a most efficient and timely fashion and Derek Mason is a wonderful representative for your company. The first thing he did for us was to get her car out of the garage which really eased our minds. He thoroughly inspected the garage door and, he gave us several options on what could be done to fix the problem. He explained each option to us and allowed us to choose which one best suited our needs. Then he went to work. He worked extremely hard to make sure everything was perfect. We chose your company because of the advertising we have seen on television. You have a first-class operation from the time we called to explain our situation, to the end result. Thank You for making this a very wonderful experience.

-

Derek M Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Derek M
Review:

Derek was great. Super professional and explained the whole process to me so I understood what was going to happen. Would absolutely recommend your service to my neighbors.

-

Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Derek M
Review:

When I called Precision Garage door, it was initially because they don’t have ‘out of normal hours’ charges, and what a relief. My technician, Derek, was extremely professional and very nice. I have technical repair experience myself, and he didn’t talk down to me, and explained everything. Even showed me the springs and parts he had that were available to be used for my setup. Went with the upgrades, and I am 100% confident this will last me a long time. The warranty is also excellent, even if I think it’s unlikely I’ll need warranty service! I would recommend Precision Garage Door to anyone who needs service, or a new install. The price is absolutely worth the peace of mind. Thank you!

-

Derek M Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technicians: Derek M
Review:

Absolutely amazing!!! Worth every penny! The service provided, not only fixing all the issues, but the customer service as well is the best I have received in a long time. Derek was wonderful, efficient with all our issues, and knowledgeable. He came out to fix a broken spring and ended up fixing so much more for us. He did a great job of providing me with all of the options, the pros and cons of each, and let us make the decision with no pressure. I cannot speak highly enough about Derek and Precision Door.

-

Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technicians: Derek M
Review:

Service person Derek did a great job explaining the alternatives to fixing my garage door. What I selected, he did the work in a timely manner and was very good. He finished in an appropriate time and made my garage door look like new. He was easy to talk to and very knowledgeable.

-

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

There were actually many things wrong with our garage door. Derek was amazing and fixed everything above and beyond.

-

Derek M Service Provided:
Broken Garage Door Spring Repair

Technicians: Derek M
Review:

Precision Garage Door were very quick to get to me and gave me options for repair and did a great job. The repair was made quickly and they cleaned up everything afterward,

-

Derek M Service Provided:
Broken Garage Door Spring Repair

Technicians: Derek M
Review:

I was quoted $200-$400 when scheduling the appointment then the guy come out and gives me an estimate for $870.I had it fixed 3 hours later by a different company for $465.

-

A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. If you could please give us a call back at your earliest convenience, we would greatly appreciate the opportunity to go over that quote with you as we do offer price matching with any legitimate quotes.

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Thank you for the great service. Derek did a wonderful job explaining my options and installing the product.

-

Derek M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek M
Review:

Great customer service and tech service. Derek Mason was my tech and went above and beyond. You were able to fit me in within 2 hours of my door breaking. Definitely will be telling everyone!!! Thank you

-

Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

Derek was very friendly, polite and professional. He made some wise recommendations to help preserve the life of our door. He also arrived as scheduled.

-

Derek M Service Provided:
Broken Garage Door Spring Repair

Technicians: Derek M
Review:

Our garage door spring broke as I pushed the button to open it trapping both cars inside. It was 3:00 in the afternoon and I had to be at work the next day at 7:00. We called Precision and Derek M. was there within the hour and had us fixed within two hours after arriving. He was courteous, professional and efficient, told us what had happened and what our options were. The door now works better than it ever did...much quieter, and operates more easily. Your ads are effective because you incorporate different employees showing the human side of your business. Your ads make it easy to remember your name and business. Thanks Derek and Precision.

-

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Derek did a great job for me! He called 20 min before he came and was very knowledgable and professional. I highly recommend Derek and Precision Door.

-

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Fantastic experience. Precision delivered as promised in every way. Our break down occurred at 5:00 PM on a Sunday. I called Precision, was connected to a live person. A technician came on Sunday night and repaired the problem. Icing on the cake was our technician, Derek Mason. Derek was a great ambassador for the brand. Professional, knowledgeable, friendly. He explained the process, provided options, and efficiently solved the problem. First class in every way.

-

Derek M Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Derek M
Review:

I called Precision on a Sunday afternoon when my garage door would not open. With a couple of hours Derek was in my driveway! He explained the other things that were going bad on a 33 yr old door and stated that they weren't critical at that time but I elected to have them done to avoid my vehicle being stranded again in the future. To my surprise, he was able to do them right then and there - on a Sunday no less! I did not realize just how bad the rollers, cables, hinges, etc. were on that door until he was finished and it's SO quiet and works so well that I am glad I found Precision.

-

Derek M Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Derek M
Review:

Derek arrived exactly on time. He evaluated our squeaky door and provided several options. The door was serviced to our satisfaction. Customer service was excellent. Thank you.

-

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Derek M was an incredible representative for Precision Door Service. I called with my issue at 5:45 and he was at my house just over an hour later. He explained and went into great detail the issues we had, provided a range of pricing options for the repairs needed, and then got the job done with an excellent attention to detail. My garage door is like new and still blown away by how quick he responded to the call and the quality of work that was done while here. I will use Precision Door Service again and recommend the service to anyone because of Derek M.

-

Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Previous Page Next Page
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230