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David Simpson

David Simpson
Technicians
Reviews: 107
Average: 4.81 stars
David Simpson has received 107 reviews, averaging 4.81 Stars:
1 2 3 4 5

David Simpson's Bio:

David interests include anything that has to do with cars and trucks and in his free time he enjoys hanging out by the grill.

Review:

I have learned from my recent repair. First do not go with a company that charges a fee to come out to look at your door. I have found many companies that do not charge. Anyways I had someone come out for 2 springs and 2 cables. Just as reference you can get 2 springs from home depot for about $150 and two cables for $20. I know that these springs are probably not as good or whatever. The guy was very nice and knew what he was doing. I received a quote for 2 new springs (regular ones not the strong ones) and 2 cables for $900.00. My jaw about hit the floor. I asked why it was so high and he couldn't answer me. I politely ask the gentleman to leave and paid $50.00 for the visit. I called another company, was able to tell them what the issue was and was given a quote of $400.00 if that was truly what the problem was. I understand that if there was more to do, it would of course be more. There was no charge to come out and the man came in, made the repair and I paid $400.00. These days I feel like everyone is trying to gouge you. Precision, I feel like you are one of those businesses. I will spread the word so I feel better about losing my $50.00

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David Simpson Service Provided:
Garage Door Repair

Technicians: David Simpson
Review:

David Simpson did a great job. He took time to explain what was going on with my garage door. Will definitely call him again for service.

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A Response from: Carlos Morales

Thank you for the five stars, Richard! Our technician, David, will be so happy to hear this wonderful feedback!

David Simpson Service Provided:
Garage Door Opener Repair

Technicians: David Simpson
Review:

David Simpson did a good job and I had no complaints with his workmanship. I did feel Precision was a bit pricey but that was my fault for not gathering estimates first. I will say that I first contacted Pioneer Garage Door who we used several times in the past, it went to voicemail but never got a call back.

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A Response from: Carlos Morales

Thank you, Ron, for taking the time to leave this five star review for our technician, David! We appreciate your business!

David Simpson Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David Simpson
Review:

Poor Experience My experience with Kimmie (sp?), Operator who took my call was positive. A same day appointment was scheduled and she let me know the process: 1) technician performs complete inspection 2) technician provides an estimate of work and cost 3) $49 charge if you choose not to proceed with the work. David arrived promptly within the window of time. He noticed immediately my door made “a lot of noise” upon opening and said he could alleviate with lubricant, which I replied great. David quickly diagnosed the issue as faulty wiring. Although manipulating the wiring seemingly resolved the issue, he was unsure if it would last and cautioned it might reoccur. He said the cost of work was $209. He could further fix the wiring issue, ensuring it would not reoccur for an additional $100. OR, we could pay the $209 and take the chance the issue would not reoccur. However, if he came back out (although he knew the issue) it would be an additional $209. At this point I had not received a written quote, only a verbal cost of $209. When I mentioned an additional $209 to come back out if the issue reoccurred seemed high: 1) given he knew the issue and 2) seemed inconsistent with the $49 charge quoted by Kimmie; and our exchange did not feel like a positive customer experience. I mentioned at this point not to proceed with work and I would pay the $49 for him coming out; (again the charge Kimmie quoted ). David seemed frustrated in our exchange and said I would not be charged anything, to which I responded “great”, and he proceeded to leave. It was a poor customer experience, SOPs (standard operating procedures) were not followed, complete with the up-sale of an $800 wireless control. Maurice Markey

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David Simpson Service Provided:
Garage Door Repair

Technicians: David Simpson
Review:

I'll never use another company for my garage doors Precision have friendly and professional people working for them. Top notch products and services. Thank you

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A Response from: Jim Rapp

Wow! Thank you, Rose and Tysen, for this amazing review! We cannot thank you enough for your confidence in our company!

David Simpson Service Provided:
Garage Door Opener Install

Technicians: David Simpson
Review:

Did a great job!

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A Response from: Jim Rapp

Thank you for the five stars, Randy! We are happy to help!

David Simpson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Simpson
Review:

Great work! Very prompt and professional! David S was a great technician!

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A Response from: Jim Rapp

Thank you, Bharati, for this amazing review! We appreciate the trust you have placed in our company!

David Simpson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: David Simpson
Review:

Thanks so much for the quick and extremely knowledgeable service! I would definitely recommend Precision for anyone’s garage door needs. The commercials we see every morning are accurate!

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A Response from: Jim Rapp

Thank you, Lori, for taking the time to share your positive experience! We are proud to be your #1 choice for your garage door needs!

David Simpson Service Provided:
Garage Door Opener Repair

Technicians: David Simpson
Review:

Was great same day, less than 2 hours. My husband is handicapped and I need dependable people. Will yell friends and use again.

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David Simpson Service Provided:
Garage Door Repair

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

Great reputation and quality service and products.

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David Simpson Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

I feel I have been scammed. I looked up what I had done and the cost of the things Like battery, bulb, grease & wiring and your price was almost twice as much as I should have paid. I will be looking into what I can do about this with the elder abuse people.

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David Simpson Service Provided:
Garage Door Opener Repair

Product:
Cables

Technicians: David Simpson
Review:

We needed to replace both garage doors and opening systems. Precision far exceeded our expectations throughout the process. We recently had them come do a minor adjustment and once again, they were superb.

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David Simpson Service Provided:
Garage Door Repair

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

David was prompt, forthright and efficient Solved the problem same day with an excellent result

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David Simpson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

David did a great job fixing my broken spring and installing a new reciever and remote control. I will definitely call Precision again!

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David Simpson Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

My goal was to book an appt on line. Our need was not an emergency. They have a live chat on line and much to my surprise "David" came same day for service. What a treet!!

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David Simpson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

Previous satisfied customer. Dave was friendly , professional and very knowledgeable. Isabelle was quick to respond to our phone call and gave attention to detail. We are happy with our experience. Thank you.

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David Simpson Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

Great service and David did a great job. Thanks, Julie

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David Simpson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

Keypad was not working. Thought it was the bateries. It wasn't. Called yesterday and they came out today. Turns out the keypad was recalled. The guy removed the pad and put a new one on. Maybe 1/2 at the top?

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David Simpson Service Provided:
Garage Door Repair

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

Your man Dave personifies customer service excellence. Dave was very informative and gave us the best quality products at a fair price. You need to recognize this man as your top installer. If your other technicians are as good as Dave, then you are a very lucky owner. You will be our go to company for any other garage door issues we may have in the future and we will recommend you to neighbors. Thomas W. Turner 614-432-3037

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David Simpson Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

Great job well done and professional, really nice guy. THANK YOU.

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David Simpson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

dave s.—he was on time, polite, listened to me, explained needed repairs with alternative solutions, and completed the job very efficiently. And he explained everything until he was sure i understood! i was very impressed with the service call start to finish. 5 stars

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David Simpson Service Provided:
Garage Door Opener Install

Technicians: David Simpson
*Esta reseña fue traducida del inglés
Review:

I was completely surprised when I called at 2:00 pm for a service appointment and a truck arrived about an hour later! I expected to wait at least a week. Our old garage door is like new now and so much quieter.

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David Simpson Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: David Simpson
Review:

Excellent service!

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David Simpson Service Provided:
Garage Door Opener Install

Technicians: David Simpson
Review:

Very satisfied with service, extremely efficient and friendly. Technician very nice and explained everything as he went along, very knowledgeable. DONE A VERY GOOD JOB! And very much appreciated. Thank you!! Valerie Baker

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David Simpson Service Provided:
Garage Door Opener Install

Technicians: David Simpson
Review:

I contacted Precision at 10 am due to our residential garage door not opening. They arrived 30 minutes later and the repair was finished by noon. Excellent customer service! Thank you!

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David Simpson Service Provided:
Garage Door Repair

Technicians: David Simpson
Review:

The work was done by David Simpson. He did a very professional job. He was very easy to work with and went through all of the checks on the garage door. We are very happy with the repairs done. We used Precision Garage Door of Columbus based on a recommendation from our neighbor. We would use your company again! Thank you!

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A Response from: Jim Rapp

Thank you, Don, for sharing your positive experience with our technician, David! We will continue to work hard to be your #1 choice for your garage door needs!

David Simpson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Simpson
Review:

The technician was very knowledgeable and he explained everything he was going to do. He inspected the door very thoroughly. He only did what he had to do. He didn’t try to sell me more than I didn’t need. He did an excellent job couldn’t believe he did it by himself.

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A Response from: Jim Rapp

Thank you, Robert, for sharing your positive experience with our technician, David! We appreciate your business!

David Simpson Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: David Simpson
Review:

I would recommend Precision to anyone. Great same day service on a weekend. Technician called during the scheduled window and said 30 min and showed up exactly 30 min later. Explained everything to me, super friendly and had the service done in 30 min. Reasonable price compared to what others have said they paid for similar work. 5/5 stars.

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A Response from: Jim Rapp

We know you have a lot of options when it comes to garage door repair, Matt, and we appreciate the opportunity to fix your door for you. Thank you for sharing your positive experience with us!

David Simpson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Simpson
Review:

I don't know if the price I paid was good, relative to other options, but the service was outstanding, both on the phone when I placed my request and from the technician, David. Very high quality company.

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David Simpson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Simpson
Review:

David is excellent employee, and he did a terrific job installing my new Genie garage door opener.

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David Simpson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: David Simpson
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(614) 441-9758

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(937) 552-5973

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Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230