Eric Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First I want to say amazing employee!!!! David new his stuff and was extremely willing to help my diy garage door install gone wrong and took the time to make everything run perfect. Secondly great customer service called in the morning and job was completed that evening matter fact David didn't leave my house till 10 o'clock pm. All I can say is awesome company job well done!!

Ron Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David S did a great job. Explain the issue and the options to correct the issue.

Janet Dominguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Star Rating. David Simpson was the technician. He was very knowledgeable and polite. He is highly recommended by us.

Bil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have learned from my recent repair. First do not go with a company that charges a fee to come out to look at your door. I have found many companies that do not charge. Anyways I had someone come out for 2 springs and 2 cables. Just as reference you can get 2 springs from home depot for about $150 and two cables for $20. I know that these springs are probably not as good or whatever. The guy was very nice and knew what he was doing. I received a quote for 2 new springs (regular ones not the strong ones) and 2 cables for $900.00. My jaw about hit the floor. I asked why it was so high and he couldn't answer me. I politely ask the gentleman to leave and paid $50.00 for the visit. I called another company, was able to tell them what the issue was and was given a quote of $400.00 if that was truly what the problem was. I understand that if there was more to do, it would of course be more. There was no charge to come out and the man came in, made the repair and I paid $400.00. These days I feel like everyone is trying to gouge you. Precision, I feel like you are one of those businesses. I will spread the word so I feel better about losing my $50.00

Richard Bornstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Simpson did a great job. He took time to explain what was going on with my garage door. Will definitely call him again for service.

Ron Morley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Simpson did a good job and I had no complaints with his workmanship. I did feel Precision was a bit pricey but that was my fault for not gathering estimates first. I will say that I first contacted Pioneer Garage Door who we used several times in the past, it went to voicemail but never got a call back.

Maruice Markey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Poor Experience My experience with Kimmie (sp?), Operator who took my call was positive. A same day appointment was scheduled and she let me know the process: 1) technician performs complete inspection 2) technician provides an estimate of work and cost 3) $49 charge if you choose not to proceed with the work. David arrived promptly within the window of time. He noticed immediately my door made “a lot of noise” upon opening and said he could alleviate with lubricant, which I replied great. David quickly diagnosed the issue as faulty wiring. Although manipulating the wiring seemingly resolved the issue, he was unsure if it would last and cautioned it might reoccur. He said the cost of work was $209. He could further fix the wiring issue, ensuring it would not reoccur for an additional $100. OR, we could pay the $209 and take the chance the issue would not reoccur. However, if he came back out (although he knew the issue) it would be an additional $209. At this point I had not received a written quote, only a verbal cost of $209. When I mentioned an additional $209 to come back out if the issue reoccurred seemed high: 1) given he knew the issue and 2) seemed inconsistent with the $49 charge quoted by Kimmie; and our exchange did not feel like a positive customer experience. I mentioned at this point not to proceed with work and I would pay the $49 for him coming out; (again the charge Kimmie quoted ). David seemed frustrated in our exchange and said I would not be charged anything, to which I responded “great”, and he proceeded to leave. It was a poor customer experience, SOPs (standard operating procedures) were not followed, complete with the up-sale of an $800 wireless control. Maurice Markey

Rose and Tysen Porter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'll never use another company for my garage doors Precision have friendly and professional people working for them. Top notch products and services. Thank you

Randy Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a great job!

Bharati Jayanthi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work! Very prompt and professional! David S was a great technician!

Lori Reeves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks so much for the quick and extremely knowledgeable service! I would definitely recommend Precision for anyone’s garage door needs. The commercials we see every morning are accurate!

Geoffrey Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was great same day, less than 2 hours. My husband is handicapped and I need dependable people. Will yell friends and use again.

Enrique Ocasio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great reputation and quality service and products.

Barbara Gilkerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I feel I have been scammed. I looked up what I had done and the cost of the things Like battery, bulb, grease & wiring and your price was almost twice as much as I should have paid. I will be looking into what I can do about this with the elder abuse people.

Paula Berry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We needed to replace both garage doors and opening systems. Precision far exceeded our expectations throughout the process. We recently had them come do a minor adjustment and once again, they were superb.

Dan Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was prompt, forthright and efficient Solved the problem same day with an excellent result

Patrick Wolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David did a great job fixing my broken spring and installing a new reciever and remote control. I will definitely call Precision again!

Sally Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My goal was to book an appt on line. Our need was not an emergency. They have a live chat on line and much to my surprise "David" came same day for service. What a treet!!

Jack Carney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Previous satisfied customer. Dave was friendly , professional and very knowledgeable. Isabelle was quick to respond to our phone call and gave attention to detail. We are happy with our experience. Thank you.

Julie Kelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and David did a great job. Thanks, Julie

David Drees

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keypad was not working. Thought it was the bateries. It wasn't. Called yesterday and they came out today. Turns out the keypad was recalled. The guy removed the pad and put a new one on. Maybe 1/2 at the top?

Thomas Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your man Dave personifies customer service excellence. Dave was very informative and gave us the best quality products at a fair price. You need to recognize this man as your top installer. If your other technicians are as good as Dave, then you are a very lucky owner. You will be our go to company for any other garage door issues we may have in the future and we will recommend you to neighbors. Thomas W. Turner 614-432-3037

Charles Roddy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job well done and professional, really nice guy. THANK YOU.

Martha Nordquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

dave s.—he was on time, polite, listened to me, explained needed repairs with alternative solutions, and completed the job very efficiently. And he explained everything until he was sure i understood! i was very impressed with the service call start to finish. 5 stars

Mike & kay Althoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was completely surprised when I called at 2:00 pm for a service appointment and a truck arrived about an hour later! I expected to wait at least a week. Our old garage door is like new now and so much quieter.

Dong Amsterdam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!

Valorie Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with service, extremely efficient and friendly. Technician very nice and explained everything as he went along, very knowledgeable. DONE A VERY GOOD JOB! And very much appreciated. Thank you!! Valerie Baker

Criag Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision at 10 am due to our residential garage door not opening. They arrived 30 minutes later and the repair was finished by noon. Excellent customer service! Thank you!

Don Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work was done by David Simpson. He did a very professional job. He was very easy to work with and went through all of the checks on the garage door. We are very happy with the repairs done. We used Precision Garage Door of Columbus based on a recommendation from our neighbor. We would use your company again! Thank you!

Robert Heid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very knowledgeable and he explained everything he was going to do. He inspected the door very thoroughly. He only did what he had to do. He didn’t try to sell me more than I didn’t need. He did an excellent job couldn’t believe he did it by himself.