WITH 5,382 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door
Precision Garage Door of Columbus Ohiohas received 5382 reviews, averaging 4.90 Stars:
Columbus, OH
Product:
Columbus, OH
Thank you for your prompt, same day/night service. The garage door was stuck open at least 2 feet (not very safe for overnight). Tom was friendly, courteous and professional. I felt comfortable and safe having him doing the work in my home. I think the email confirmation, pictures of the techs is an excellent idea. He called prior to arrival to let me know when he would be arriving. Answered all my questions, explained everything well. The work was completed in a timely manner. Superior, quality work! Tom definitely rates 5 stars. What more can I say. I will and have already recommended Precision and Tom to everyone I know. Thank you, thank you, thank you!
- Susan Taylor
Dublin, OH
Great service and timely response. My garage door opener finally quit after 19 years - call Precision at 9:30 am and had a service technician at my home by 11:30 am. Gregg installed (2) garage door openers (since one was bad I figure the other would go soon too) and he had both fully operational by 3:00 pm. Gregg was very professional, courteous and fully explained all features of the new system.
- Donald Krall
Product:
Dublin, OH
Expert service delivered expeditiously at a reasonable price delivering also excellent communication. What more could you want?!
- Michael Bonasera
Reynoldsburg, OH
Called at 1pm they were here at 8am the next morning as I was going out of town awesome speed coming out and the repair was awesome as well from adjusting to greasing I received much more than a simple garage repair I will definitely recommend them and use them in the future please call them you will not regret it. Rob k
- Robert Kimberly
Product:
Columbus, OH
A spring broke. We called on Sunday around 2:30pm and Tim came out around 4:00pm. Very happy with our service. Tim was great! Very polite and professional. 5 STARS!
- Bob Kapps
Product:
Lewis Center, OH
John was awesome! Very knowledgeable, personable and professional. Thank you!
- Kathy Schweinfurth
Product:
Westerville, OH
The overall experience with Precision - beginning with the phone call and ending with the new Precision door opener was professional and timely. The technician, Tim, was very efficient and personable. 5 stars for your company and technician.
- Vince Newton
Product:
Dublin, OH
I would definitely give Precision Door and Tom, my service technician, 5 stars for their outstanding service. My garage door broke on a Saturday evening. I had gotten another quote for replacement and was told it would be 30 days before a new door could be installed. I decided to get a second opinion and called Precision Door on Sunday morning. By 5 pm on Sunday evening, Tom was scheduled to come to my home to give me a replacement estimate (amazed and grateful I could get someone so quickly, especially on the weekend!). Tom was professional and knowledgeable and told me if my door was in stock, they could install the next day. I received a call first thing Monday morning informing me the door was available and could be installed on Tuesday. Tom arrived on time and within a few hours my new door was installed. I should note that Tuesday was supposed to be Tom's day off, but he knew I wanted the door installed as soon as possible , so made arrangements to make that happen. I would highly recommend Tom and Precision Door to anyone who needs service or replacement garage doors. Thank you so much!
- Joanne Sisia
Hilliard, OH
I looked at several garage door repair companies on the internet, and 1st was impressed from what I saw on your website, 2nd, your availability for multiple times on the same day to schedule me and finally with showing up on time with an efficient repair at a fair price. Thanks.
- Chris Harris
Product:
Columbus, OH
i checked the yellow pages in the phone book, i also checked bbb and found nothing to cause me concern. the fact you are a franchisee was a good thing because if there was a big problem, i could contact the corporate office. since my opener was not working, same day service was a plus. the e mail that was sent with tech name and picture was appreciated. the tech made sure to explain everything fully.
- Mae marie Smith
Product:
Reynoldsburg, OH
tom did a great job for me. he represents your company very well,more companies need people such as him. thanks to all for great service.
- Gordon Church
Granville, OH
I chose Precision for our garage door repair because they would come to our area and had discounts to offer. John exceeded my expectations in service and diagnosing the problem within a couple minutes. He discovered that the "seeing eyes," the safety feature, had some loose wires. John told me that he just needed a five minutes to it. Sure enough, he had fixed the wires, greased the track and started on his paperwork before that time was up. Thanks for driving from Columbus - the drive was 3 times as long as the job. With such a great service, Precision is well worth calling any time your garage door malfunctions.
- Emily McCall
Product:
Columbus, OH
Amazing service. I called at 7:45 am. Serviceman arrived and completed the repairs by 10:30 am that same day!
- Robert Fortin
Columbus, OH
Six years ago I moved into a new home development and it appears like the contractor, MI homes, had a contract to install Wayne Dalton garages. Unfortunately, when the parts malfunction, service can only be provided by the contractor who installed the Wayne Dalton products. I called the company who installed my garage and received a voice message requesting me to leave information and someone would return my call. Since I needed service and strongly disagree with the monopoly game between MI and the contractor who installed Wayne Dalton products, I searched the internet and read the reviews of Precision and decided to call. I agree that the service is prompt and professional but I definitely paid for it. To replace a broken spring cost me $569.95 and this was with discounts. The technician informed me that the parts I had were cheap and Precision parts were of better quality. Unfortunately I found out that I could have received the same parts a lot cheaper. I think you are doing an excellent job in selling your service but your prices are high. Also after reading the comments on the web, someone mentioned that they had a life warranty on their springs that they purchased in 2005. I received a 5 years warranty. I think the cost would be justified if I had received a life warranty. Thanks for the opportunity to express my opinion.
- Shade Ojibe
Product:
Columbus, OH
Very customer service oriented. Prompt for appointment. Very informative. Introduced self as company employee. Will use your company for future needs nd refer your company to friends.
- Mary Wolfe
Product:
Columbus, OH
Everything was done well. Quick service and helpful technition
- Marcia Preston
Product:
Powell, OH
I called at 930 on a Saturday and by 1130 my door was done. Great technician and easy to work with. Very convienient payment options and would recommend to anyone with a garage door problem. Will be my first call in the future.
- chris linheart
Product:
Delaware, OH
Thank you for your prompt response to our request for service. John was very knowledgeable and polite. He explained the problem and gave us options for the future.
- Marilyn Sferrella
Product:
Columbus, OH
Thank you for your service. Everything went smoothly, from good information on your website, to being able to schedule a same day appointment quickly over the phone, to the technician calling ahead and arriving earlier than expected, to the quality of work that was performed (which included two new springs and a new door opener) and finally to the paperless e-mail receipt. Great Job!
- Ron Garczewski
Service Provided:
Product:
Technicians: Tom Palmer
Columbus, OH
Very pleased with the work. John is well qualified and friendly. Showed up on time and did an excellent job. Thought it was a little pricey but I guess you get what you pay for.
- Al Brick
Product:
Delaware, OH
Thanks for sending TOM. He went above and beyond the agreed service and did an excellent job; in addition he's courteous, honest and on time. I will definitely recommend your company, and Tom personally, to anyone I come across in need of your service.
- Lee Lardizabal
Delaware, OH
Brian is calling in letting us know he is very impressed with our company, and the tech was excellent! He was using a different company before and says he will definitely use us in the future and recommend us to friends and family!
- Brian Dickinson
Product:
Columbus, OH
Excellent service- quick, reliable, timely. The technician came out as scheduled and did all of the necessary repairs. He explained the various options, warranties, etc.
- Sid Geller
Product:
Westerville, OH
Thank you so much for sending Tom out to repair my aging garage door and opener. He returned twice for problems after he repaired the door until I was a satisfied customer. I know I will be replacing this door and opener in the future, but it is working well again. When it is time to replace I will call your company because your customrr service is excellent!
- Amy Levine
Columbus, OH
Well thanks to the owner, Beth, my problem has been resolved. I truly appreciate her concern regarding the issue with my garage door. After it was installed (none of us noticed it right away), we saw there were some defects in each panel of the garage door (sort of like welts in the metal). I was also not completely happy with the color, as it turned out a bit too dark to match the top trim. But Beth heard me out, and resolved this problem. She even got me another color, which I truly appreciate. I really appreciate Beth's kindness in resolving this issue. Some companies might have just "blown me off" and ignored my concerns. I am very happy with the results of the new door. I even decided to upgrade a notch for a bit more insulation, and wow, this door looks awesome! Very solid. Thank you Beth, and Gary for putting the door in. Gary is very good at his job too. I would highly recommend this company to anyone.
- Gina Simmons
Product:
Powell, OH
Had a new spring installed today. Receptionist was as strong as I've ever encountered in terms of professionalism and that was just the intro to this company. I called about 9:00 am and the door was fixed by 2:45 pm. Tim was professional and courteous. He explained things thoroughly and I paid what I expected to pay. This isn't something you want to deal with every day, but I'm a customer for life at this point. Well done.
- Walt Abood
Product:
Delaware, OH
Punctual and courteous. Fixed problem quickly
- Robert Twomley
Product:
Columbus, OH
Gary was superb, very considerate, knew his job extremely well, and was very professional. I feel lucky to have him install my new garage door. Thank you all! Genna, in your office was very considerate and compassionate as well. The only issue I had was that your supplier refused to void out the door I ordered because he said it is a less ordered door and he did not know if he could sell it again. My door completely broke, forcing me to leave my car outside until the door came. So I asked for another door you had in stock. You could have come out with another door the next day, but because the supplier was not willing to cancel his door, and allow me get one you had in stock, I was forced to leave my car out overnight for more than a week on a busy, very dangerous and fairly high crime street. That upset me that your supplier thought it was more important to turn a profit for himsef, then to be concerned for my safety, and the safety of my vehicle. There is an exression: "The number one cause of poverty is greed." Don't you think that was selfish of your supplier? Anyway, other than that I am very happy with your company and the door. Thank you.
- Gina Simmons
Product:
Ostrander, OH
We thank you very much for being so prompt in getting our garage door repaired. Our cars aren't used to being left out so it was very much appreciated that you had a technician here for us this morning. I didn't know who to call as it had been a long, long time since we had to have repairs on the garage door. I went to the yellow pages and found Precision, which was a name familiar to me. Thank you for a job well done and for getting our car back in the garage. Alice W. Stone
- Robert Stone
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Office and appointment follow up was excellent Our technician did a very good job explaining and then installing the new garage door opener. The billing and follow up was as explained and worked well.
- Gary Page