Read what people are saying
about Precision Garage Door

Gary Lemaster did an outstanding job. Gary called me in advance to discuss the problem I was having and he explained what the problem likely was. When he arrived, we went over the issue again. Gary then went to work, diagnosing the problem and inspecting the entire system. After he finished, he explained what he found and laid out the options. The process was very transparent. Given my garage door opener was 23 years old I elected to go with a new genie opener and other replacement parts. Gary thoroughly explained why, given the age of my system, I should consider the overhaul. I accepted all of Gary’s suggestions. Gary installed the new system and then explained everything to me. As I said, Gary did an outstanding job and he deserves a 5 star rating.

- Kevin Cogan

Precision was excellent from scheduling the appointment on the phone to the technician. They where right out to help with the garage repair, gave a detail report of what was needed and what needed to be done to repair the damage. Definitely, a go to vender for any garage emergency. Thank you for all your assistance.

- Samantha Shaffner

Tim did a great job! Great customer service, and explained everything to me. Would highly recommend them for garage door service and or installation.

- Melinda Conrad

I am a repeat customer. Adam came out the same day I called. He was able to get the door up so I could get my car out! Thank you!! My new door is on order. Adam's resource in the office was a great help too. Adam did a great job as a representative for Precision Door.

- Sarah Baran

Jason was my service specialist and replaced my overhead garage door opener, keypad, and touch opener as well as other components that were defective or worn. He had everything he needed with him and performed all of the work in just a few hours. He also programmed my car to the new opener, put in the security code into the keypad, and explained how everything works, including if the electric goes out. I was referred to Precision Door by two other friends hi had similar work done.

- Noreen Weisberg

Everything was excellent, especially Derik the service dude.

- Rita Volpi

Dustin did a great job!!

- Ernest Berger

I had such a great experience with Kayne. I'm in a new build and to know that I could get a great garage door opener, wonderful service and end the cycle of "lift the garage door, i'm on my way home" was the best part of my day. After years of hearing the commercial, I can honestly say that "Precision Door Service is a name you can trust"! Thank you :)

- Abigail Kofete

Gary L was great. Friendly, professional, knowledgeable along with being timely in both arrival and completion of the repairs. Could not be happier. Steve F

- Steve Fosgate

After having a terrible experience w/another company last week, my garage door was still unable to open, my car wasvsitting outside, the other company's tech car left 3 large oil stains on my concrete driveway, I canceled my next appointment with the other company & call Precision Garage Doors. Precision office staff could not have been nicer. They scheduled their tech Evan (Joseph) Long to come out today, Sun Feb 5, 2023. Everything was perfect, Evan got everything done. He got the "hung door" released, diagnosed the main issue to be our old garage door opener, but he also got that up working. I opted to replace the 20+ year old garage door opener & some others things that seemed ready to replace. Evan explained everything, he did not pressure me to do anything, he showed me several options to look at, I chose one of the option & he completed the work. Thank goodness I called Precision, I highly recommend this company & especially tech Evan Long. Very pleased with everything, they are a 5 star plus company.

- Donna Nick

You exceeded my expectations, Tim's work, his expertise, diagnosis of the problem, his explanations, were excellent, as were his professional and personal manner --he is a fine man, and immediately inspires confidence. The same-day response was particularly encouraging--the new garage door opener is so superior to the old one; everything now works perfectly. When I discussed the matter with my oldest daughter, she told me she had used your services herself on two separate occasions, and highly recommended your company--so I knew I had made the best choice.

- Donald Riechel

I have been a customer of Precision for years. Both in Bradenton, FL and now in Columbus. I know they will treat me fairly and do a great job in correcting the door problem. I have recommended them to friends and will continue to do so.. Thanks for the great work Kay Olson

- Kay Olson

Adam H. came out to service our two garage doors and their very old openers. He got everything working well, installed a keypad, and answered all of my questions. He has strong technical and customer-service skills. Overall, great experience with Precision!

- John

When things happen toward the end of the day, it is nice to know that Precision will still make it out to the house to fix it! Dustin did a great job replacing the double door spring and also put up a new key pad. He answered all of my questions and gave information on what to know about openers and keypads. Well done! Quick and efficient!

- Karen Rager

Very happy with the service from top to bottom. Easy and quick to schedule, technician (Tim) was EXCELLENT, done same day. Thanks so much!

- Sarah Pierce

?

- Mark Collins

A little after 6am, I’m trying to leave and as they say, garage door springs don’t like the cold. I jumped online and chatted to set and appointment for approximately 10am. About 7:30 I get a call that a tech could be out around 8am. They went over the entire system and gave me 3 options. I made my selection and Jason replaced springs, bearings, rollers and bottom weatherstrip - also put the motor on a surge protector. 7yr warranty on all of this. As this was my first experience with them - can you say home run?

- Tim Crandall

broken spring, without the quick service provided by Dmitri and Precision we would still be home bound.

- Roger Tedrick

Very fast service! The repair person (David) very skilled in his position and offered advice on good maintenance of system!

- Ronnie Guy

Listen up!! I usually don’t do these. Let me say BEST customer service and Technician experience(any trade)in a long time. John was very knowledgeable and cared about how we felt and how not to pressure us into purchasing anything. He explained the problem, and how he could fix it, but here is why it keeps happening. He walked us through and explained the why, and solutions. We have had many problems with the openers and springs breaking this was the fifth time since we built the house. We now have the proper openers and springs that should of been installed by the other guys! Not to mention extremely quiet with new technology to open and close and monitor. Thanks again John and Precision!!!

- Zachary Jennings

Came home from a cruise to our garage door not working. I submitted a request for a same day appointment and within a few minutes, a wonderful lady gave me a call back to confirm a time that day and to gather a little more detail on the issue. David S. gave me a call about 15min before he arrived to make sure it was still a good time to come by. That alone was a great start because most places, though they tell you they'll call before they arrive, they don't. When David showed up, he was friendly, professional and personable. He listened to what was going on with our garage door and inspected everything, not just diagnosing the problem. After explaining and showing me what was wrong with our garage door, he went above and beyond in making sure I knew what all of my options were, giving me his professional advice, being transparent with recommendations and what he has seen happen with openers like mine that was about 30yrs old. We opted to have a new opener installed, he gave me an ETA and quote and got right to work. He exceeded any expectations I could've had. He programmed our remotes, keypad, walked me through setting up the Genie app and making sure everything was working correctly, explained things to me to make sure I knew exactly how everything worked. Thank you, David!

- Josh Chaney

First of all I can’t say enough about our technician that came out and fix out door. He was so professional and polite and helpful. On a second note you are very over priced ! Charging me $145.00 each for a bearing plate that you can get at home dept for $11.00 Please re-evaluate your pricing $1000 to fix a broken spring is a little high !

- Diane Riedel

Diane, we would like to thank you for the kind words about our technician Tim. We do our best to deliver 100% customer satisfaction and appreciate you speaking with our management team to make this right for you. If you have any future questions or concerns please don't hesitate to reach out to our management team again.

Great sevice Arrived at the time that was scheduled Would use again

- James Chilton

Josh was amazing! I don’t typically write reviews but the customer service, promptness, and service-excellence was industry best! Adding their telephone number to my permanent contacts list!

- Steven Graves

Great same day service. And Joseph was awesome. Our garage door was having major issues and we noticed it right after we moved in. Precision came right out same day and investigated the problems. Joe gave us options and fully explained the inner workings of our garage and lended his expertise. He was friendly and professional. This was a great experience and never tried to sell us on anything. He presented options and did great work. They also had all the parts on hand and within 2 hours our garage is quiet and safe. Thanks Joe, and thanks Precision!

- Aaron Flake

I could not be more grateful for this company! Jason came out very quickly after I called and discovered that the previous owner of my home installed the garage door completely wrong and the motor died! He explained the whole process to me and quickly installed a new motor, springs, keypad, belt drive garage opener and maybe more there was too much to remember! Again I am so lucky I called precision to help me because they were honest about what I should fix, they have a great warranty and Jason was very nice! Everything was working quicker than I had ever hoped and I would recommend this company to anyone who asks!

- Kate McMaster

Fantastic service and company! Service guy was so thorough and great to work with and so honest. Will be doing all our future business with Precision and recommend them to all our friends. Joe Sucec

- Joseph Sucec

I'm totally happy with my garage door repair. I called for service at 8am and David S showed up at 10am and the work was completed by 11:30am. David S was super professional, knowledgeable, and patient with my questions and concerns and I'm totally confident my door is in 100% working condition. I am so glad I called Precision and would recommend them to anyone!

- David Grubb

We are repeat customers due to the great customer service and work provided by Precision. Our garage door springs broke early in the morning, and I called Precision to hopefully have someone come out that day for repair. Of course they could! Jessica was the person who took my call and she was so pleasant and professional and was able to schedule a repair visit for that same morning. Derek was the technician who came to repair our door. He was so polite and professional and was very detailed in explaining and demonstrating what the issues were with our springs and other mechanisms. Within an hour, he had made the repairs and showed me what all he replaced and made sure he answered any questions I had. I would highly recommend this company for any garage door needs.

- Lori Musselman

These guys are quick to respond, beyond friendly and did an awesome job. They came out early - explained in detail so I knew what to expect and gave me choices. No pressure. Great Job, Great Service. This is how to do business.

- Rob Kosier