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Precision Garage Door of Columbushas received 5694 reviews, averaging 4.90 Stars:
Groveport, OH
Grove City, OH
Service man arrived as scheduled. After inspecting the problem, he provided us with estimates of levels of repair to be considered. Job was completed in a timely manner, and door operated as expected.
- Alan Palo
Dublin, OH
Rodney was our installer and he was exceptional to work with. He explained everything we needed ,answered all our questions and was pleasant. He did all the repairs and installed a new opener in a timely manner.
- Jerry Guy
Product:
Reynoldsburg, OH
I had a "failure to open" problem and I thought I might need to replace the electrical parts. I heard your TV and checked your advertisement on line and was pleased with the ratings and comments I found there. My experience was completely pleasant, reassuring and professional. A technician was scheduled to come within a time frame of my choosing that afternoon . He called when on the way. He discussed replacement of the system but found the present problem to be repairable so I chose that option. Based on my experience I would give a 5 star rating.
- June Evans
Columbus, OH
I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price - if your in a pickle and don't have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to 'upsell' me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren't 'horrible people' or 'criminals' as some describe - they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn't get into trouble by his superiors as a result of me passing on their service - it isn't his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again - if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. - perhaps not.
- Sean G
Thank you for taking the time to leave us your feedback, We offer our customers 100% customer satisfaction, our management team has reached out and left a message as we would like to further go over this experience and explain that we do offer pricing matching. Please give us a call back at your earliest convenience 614-362-3625. Thank you again for the opportunity.
Columbus, OH
Dustin came out at a moment’s notice after my garage door buckled and remained open. Not only did he fix the door completely, he identified and repaired a few other issues he noticed with the door, made it safe, made it stronger, and absolutely saved the day. I’ll be a repeat customer for sure!
- Gena S
Pataskala, OH
Our entire experience was phenomenal. From initial call and the professionalism with customer service. The tech arrived early Taylor was very courteous and explained everything in detail. We would recommended Persian to anyone.
- Kathleen Wafer
Product:
Columbus, OH
Technician Walker was timely, honest, courteous, and explained to me exactly what the problem was, and what needed to be done. He did not care if I watched the job being preformed, and answered all my questions. I chose Precision because of advertisements I had seen on TV. I needed the repair done the next day, and Precision was able to accommodate.
- Mike Whitehead
New Albany, OH
Five stars definitely. Wish I could give them six. Excellent company to do business including the young lady in customer service who set the appointment to Tim who analyzed the situation, recommended various products and very professionally installed the product. Tim was very friendly, trustworthy and helpful. Highly recommend this company for whatever garage door needs you may have.
- Jordan Traikoff
Columbus, OH
Kayne S. Was great. He explained what he was doing and made sure it worked properly before he left.
- Jackie Mcclain
Columbus, OH
No reasonable person could expect better service than I received from the precision garage door company. The technician, Jim Rapp, was technically very proficient, and on top of that, a really pleasant person.
- Bill Graban
Lockbourne, OH
Appointment was set rapidly and convenient to me. Our installer, Dimitri, was prompt, courteous and highly skilled. We were very pleased.
- Micheal Slezak
Westerville, OH
My door was not working at 100%. Matt E. inspected the door and explained three service options. He quickly replaced the worn door hardware, the springs and lubricated all the hardware on the door. When he finished the door was running smoothly and in good balance. Matt is a true professional in doing his work.
- David M
Grove City, OH
Punctual, friendly technician. Explained in detail what was wrong and how and why the specific repair was needed. Completed in a timely manner and cleaned work space once complete.
- Mike Patzer
Product:
Columbus, OH
I called to request a repair on my opener and was given an appointment and approximate price over the phone. Unfortunately the repair associate could not provide the spare part to repair due to the age of the opener. However he did give me some suggestions and a price for a commercial grade opener. I elected to replace myself with a residential model. I appreciated the honesty, discussion and no pressure sales approach. Since they could not repair, they did not charge the service call. I very much appreciate that integrity in service and doing the customer "right"! I will recommend any time for Precision. Thank you, Ben
- Ben Potters
Dublin, OH
All I can say is…RUN! They wanted to charge me $985 for a $180 repair that was done in 30 minutes by a great company named The Garage Door Guy. They also charged me $50 just to come out. This company should be ashamed of themselves!!!
- Kim Dishong
Thank you for taking the time to leave us your feedback Kim, a member from our management team did reach out this afternoon to further discuss this but unfortunately it was not a good time for your schedule. We are hoping tomorrow morning will be a better time to go over this with you as we do offer 100% customer satisfaction to our customers and would appreciate the opportunity to make this situation right by you.
Columbus, OH
Great service and fast. Danny Was professional, kind, personable, knowledgeable, and explained everything carefully and got to work immediately. Although not just a broken spring unfortunately, but after 21 years of wear, it made the costly repair understandable. It’s the cost of owning an older home and we will be using Precision for future garage door repairs, though hoping not anything soon!
- Donna Laughlin
Product:
Lewis Center, OH
Derek was extremely helpful and we really appreciate the time he spent helping.
- John Truitt
Columbus, OH
I was more than satisfied. The technician Walker Fuhrpas was polite, friendly and efficient. He replaced the sensors of our garage door.
- Najma Shamsi
Westerville, OH
I have used Precision several times over the years and when my garage door spring broke I called them to fix the problem. They were able to come out the same day and completed the repairs. The technician was polite and was able to explain what needed to be repaired or replaced, and having the parts on hand, made the replacements. I will definitely use them again if needed and highly recommend them for any garage door issues one would have.
- Debbie Bever
Product:
Grove City, OH
TV advertisement led to website visit-BBB endorsed, coupons and discounts enticing. Friendly receptionist scheduled service call for same day. Service Technician very knowledgeable and very pleasant to work with- he explained in detail what was needed and cost before starting repairs. I’m quite pleased and now consider Precision Garage Door my “go to” for garage door concerns. Obviously, I will recommend them to my friends.
- Beth Mcgill
Product:
Westerville, OH
Fast service. I called in the morning and they were out later that morning. Great job by Kayne!
- Don Miller
Columbus, OH
did a great job serviceing the Garage Door the experience was great also.
- James Moore
Columbus, OH
We had an amazing experience with Precision Door. After putting off our need for weeks, I finally called to get a quote. The answered the call immediately, had a same day appointment and fixed the same day. The entire process happened so fast, professionally and in under 2 hours. They have earned all 5 stars and more. Thank you
- Jessica Johnson
Product:
Hilliard, OH
I have seen some of your ads and was impressed. I was impressed with your repair man.
- Diana Cochran
Lewis Center, OH
Fast, professional, friendly and knowledgeable! We are impressed with the work and would highly recommend Precision Door to anyone in need of garage door repair.
- Rodger Waite
Dublin, OH
Tim came out to our house on a Sunday when our spring broke on our double garage and we couldn't get our cars out. He was so professional and thorough. He went above and beyond with his customer service and left us oil to spray on the hinges and springs. He arrived about 2 hours after we called and immediately we felt relieved that this would be fixed correctly. I will refer our friends to Precision Garage Door!
- Kara Dominic
Dublin, OH
Great job done by Tim T. Quick and prompt.
- Donald Krall
Columbus, OH
Great service, fast and extremely friendly and professional. Our service tech, Kayne, could not have been any nicer. He took time to explain the service and our options. I would highly recommend Precision.
- Lisa Thiergartner
Product:
Columbus, OH
My experience Which Precision Garage Door Exceeded my expectations. When Gary arrived, He listened to my complaint that I was experiencing with the garage door opener motor. He inspected the garage door Functions and made Recommendations to solve not only my garage door opener motor problem. But other issues Involving operations of the door and gave me choices to choose from to solve all operations of the garage door. I made my choice. And the jobs were completed to my satisfaction. Gary always presented himself in a professional manner. And I would say He's an asset to Precision garage door Company. I would recommend. This company to anyone. That needed. Garage door Maintenance.
- Edward Morast
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
The garage door motor light was not working. Gary the technician arrived promptly and resolved the issue quickly. He also gave suggestions on buying a light fixture motion sensor in order to improve lighting in the garage. Much appreciated. Thank you for your service. Sincerely; Jim
- Sally Bricker