(866) 448-0180

Click Here To Book Online Now

Derek Mason

Derek Mason
Technicians
Reviews: 115
Average: 4.94 stars
Derek Mason has received 115 reviews, averaging 4.94 Stars:
1 2 3 4 5

Derek Mason's Bio:

Derek has lived in Ohio for his entire life and he enjoys spending free time with his family and friends. On his down time Derek enjoys going to sporting events with the kids.

Review:

We are pleased with the work. Our technician was very professional and informative. Thank you.

-

Derek Mason Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek Mason
Review:

Derek Mason did an excellent job! I am very pleased with his attention to detail and ensuring my garage door that we bought form Precision Door Service 3 years ago is tuned up and ready for the Winter. Jim Rose jrose.isp@gmail.com M 614-260-2040

-

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
Review:

Derek did a great job! Was phenomenal!

-

Derek Mason Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek Mason
Review:

Derek was extremely helpful and we really appreciate the time he spent helping.

-

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
Review:

First experience with this company. Fantastic all the way around. Prompt response. Arrived early and the technician was outstanding. Well done.

-

Derek Mason Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Derek Mason
1 2 3 4 5
Date: 09/14/2021
Garage Door Repair
,
Review:

I was very happy with my experience. Derek arrived when he said he would, he was very polite and courteous, he was knowledgeable about what needed done to fix my door, and he explained the different options available clearly and straightforward.

-

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
Review:

Derek was awesome. Very polite and knowledgeable, explained everything and was very thorough, and completed everything in a timely manner. 10/10

-

Derek Mason Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek Mason
Review:

Garage spring broke during the evening. Precision was able to get to me on the schedule the next day and perform the necessary repairs. Also completed an inspection of all components of the garage door and recommend some other items to consider and things to watch going forward. Bonus was Derek was a hoot to work with, quick and professional with the repair.

-

Derek Mason Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek Mason
Review:

Outstanding service.

-

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
Review:

Very pleased with service provided and with your technician Derek!

-

Derek Mason Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek Mason
Review:

They was the first company who pick up the phone and was out in like a hour the other one was like 2 day or 3 day i need my car for work i could not wait 2 days or 3 days they even waited til my payday the employee was very nice, Thanks to all the employees at precision oh I just call them because i got a coupon i'm able to use it thanks to Chelsea if need be I will tell my friend.

-

Derek Mason Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Derek Mason
Review:

In November 2020, Precision came to my home for a service call on my newly-purchased, flipped house. They discovered that the overhead garage door was not installed correctly and completely went through the entire overhead garage to ensure proper functionality and safety. I was very happy with the work then and it is the reason why I call in Aug 2021 since the door was not working as expected. Derek was here within a few hours (on a Sunday!), and after a few adjustments and the door was working perfectly. Derek was professional and explained the issue in detail. I highly recommend this company!

-

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
Review:

Derrick, the repairman, couldn't have been better. Very knowledgeable, polite, answered all my questions, explained what was immediately wrong and also what other garage door issues (very old ball bearings, old spring) were affecting the garage opener. A plus!

-

Derek Mason Service Provided:
Garage Door Opener Repair

Technicians: Derek Mason
Review:

Derek was very knowledgeable and thorough in his work. He did an excellent job in replacing the spring and other parts which were worn out due to age. I am happy with the service provided by Precision.

-

Derek Mason Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek Mason
Review:

Very fast & efficient service. Called at 11:15am on a Sunday and the technician arrived about 12:30 Derek was very professional and did an excellent job.

-

Derek Mason Service Provided:
Broken Garage Door Spring Repair

Technicians: Derek Mason
Review:

Excellent service. Tech took the time to explain everything to me

-

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
Review:

Our garage door went out today and Precision was able to come out same day which was awesome. Derek was our technician. He was knowledgeable, respectful, nice, and seemed very genuine. He broke down our different options and we ended up customizing a bit but overall it was a very pleasant experience. I would definitely recommend this company to anyone and I only selected this company because of all the good reviews soooo I'm adding to your "good review" collection! Thank you so much!

-

Derek Mason Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek Mason
Review:

It was easy to schedule appointment over the phone. Came out the next day and called 30 min ahead. Derek Mason the technician was great.

-

Derek Mason Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek Mason
Review:

Very good customer service.

-

Derek Mason Service Provided:
Broken Garage Door Spring Repair

Technicians: Derek Mason
Review:

I chose your company because of the quick response and your rating on the BBB. Derek did a wonderful job. I give him 5 stars. He was very courteous, efficient and knowledgeable. Getting someone to come out was very quick.

-

Derek Mason Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek Mason
Review:

Service rendered by Mr. Derek Mason was exceptionally extraordinary. Please thank him for his labor of love. Much care he gave to his task. Much care and understanding he devoted to us his customers. He was Very cordial and respectful. Thank him also for the discount !!!

-

Derek Mason Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek Mason
Review:

Precision did a great job for sure. Their Technician was fantastic and went above and beyond. Great guy and he represented the company very well. Very pleased with the results of our garage door repair. Thank you!!

-

Derek Mason Service Provided:
Broken Garage Door Spring Repair

Technicians: Derek Mason
Review:

My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams

-

A Response from: Jim Rapp

Thank you Linda for taking the time to leave us your feedback. We are precision apologize about that error in regards to the payment and we appreciate you giving us the opportunity to fix that for you. Any further questions or concerns please feel free to reach out to our management team directly.

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
Review:

Suddenly Wednesday evening we had a broken garage door opener. Saw an advertisement for garage door repair, etc. and called Precision Thursday morning. Derrick was available at 2:00 Thursday afternoon. He was very friendly, courteous, knowledgeable and efficient. New garage door opener by 4:00 Thursday. If you need a very competent garage door technician. Call Precision and ask for Derrick.

-

Derek Mason Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Derek Mason
Review:

Tim was very prompt and efficient in servicing my garage door. i appreciated this very much.

-

Derek Mason Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Derek Mason
Previous Page
Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
IDA
Genie Gold Dealer
LiftMaster
Military Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230