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Derek Mason
Average: 4.92 stars
Derek Mason's Bio:
Derek has lived in Ohio for his entire life and he enjoys spending free time with his family and friends. On his down time Derek enjoys going to sporting events with the kids.
Columbus, OH
Columbus, OH
We were looking for information and pricing for a keypad on the outside of our garage that operates the garage door. I got a rough price on the phone from Kelsey, and she said they could have a technician out that afternoon. He'd look at it and give me an exact price. Derek came, looked at our setup, and gave me a price that was right in the range Kelsey had estimated. I gave Derek the go ahead and it took him a very short time to get everything up and running. I'm very pleased with the service I got from Precision.
- Steve Boime
Sunbury, OH
Your technician, Derek, was really good. He explained everything so I could understand it, which I really appreciated. Derek was really knowledgeable and professional, and cared about the customer! We couldn’t have asked for a better person or technician!
- Mick Holly
Utica, OH
Derek has been GREAT!! I am deaf but he does really communicate with me by using paper which I really impress with his satisfaction and customer service. I was also impress that he was able to get the repair done when I needed it to be done! So much THANK YOU!!!
- Kim Davidson
Grove City, OH
Had a broken spring. Precision was able to come out within 3 hours to fix it. Other components were sold to me and replaced also. I was not aware they were needed but trusted the technician's explanation. It was expensive but with the 7 year warranty, I should be worry free.
- John
Delaware, OH
Thank you for a great, fast & efficient job Derek! We were in urgent need of a repair and remembered seeing Precision's ad on TV. We are pleased that the problem was taken care of so quickly!
- Raymond Moore
Delaware, OH
Derek Mason came the same day I called. Fixed a terrible job done by another person. Very professional, courteous. Great job. I am 100% satisficed.
- Bob Young
Circleville, OH
Derek replaced my garage door springs and got my garage door opener to open. He was very courteous, professional and did the work in a timely manor. I will definitely use Precision Door Services if I should ever have any further problems with my garage door opener.
- Jackie Cordle
Westerville, OH
Excellent service and professional! I have used another door service in the past but now I will be calling you. Service was fast and really appreciated having my door fixed so quickly on a weekend.
- Renette Wooten
Westerville, OH
I was able to set the appointment for same day service which was very convenient. I had been having issues with the garage door opening smoothly for quite some time and two other companies had been unable to resolve the problem. The tech listened to my descriptions before testing the door so he could know better what to watch for as he tested the door (the issue was sporadic but problematic.) He found a few problems pretty fast and was able to make adjustments as well as replace some parts needed. I was very happy he had everything he needed with him; there was no added waiting time for parts. Everything was done in under two hours. Fast and VERY friendly service. The issues seem to be resolved and if for some reason they aren’t I have the added comfort of a warranty. I’m very pleased with Precision Door.????
- Pam DeLille
Pataskala, OH
Precision initially installed our replacement double door garage opener. This year we had problems with the door opening periodically like someone had our passcode/ frequency, etc.. In addition, our inside door opener pad would not operate on a consistent basis. Our Techician Derek Mason was very knowledgeable and professional. He checked our whole system out and no obvious answer to our problem. However, he took the extra time out to look further into the inside wall contol unit and located a couple of wires somewhat loose. He tightened them up, and it's been almost a month now, and we haven't had any problems with the unit since. He gave us some additional tips as well. Thank You Derek.
- Adrienne Stevenson
Westerville, OH
Great response after my call. The service Tech very polite and professional. Explained everything, very happy with work and results.
- Kenneth Milner
Columbus, OH
We are pleased with the work. Our technician was very professional and informative. Thank you.
- Daryl Minney
Hilliard, OH
Derek Mason did an excellent job! I am very pleased with his attention to detail and ensuring my garage door that we bought form Precision Door Service 3 years ago is tuned up and ready for the Winter. Jim Rose jrose.isp@gmail.com M 614-260-2040
- Jim Rose
Canal Winchester, OH
Derek did a great job! Was phenomenal!
- John Snider
Lewis Center, OH
Derek was extremely helpful and we really appreciate the time he spent helping.
- John Truitt
Galena, OH
First experience with this company. Fantastic all the way around. Prompt response. Arrived early and the technician was outstanding. Well done.
- Nate Schiffel
I was very happy with my experience. Derek arrived when he said he would, he was very polite and courteous, he was knowledgeable about what needed done to fix my door, and he explained the different options available clearly and straightforward.
- Dale Thompson
Westerville, OH
Derek was awesome. Very polite and knowledgeable, explained everything and was very thorough, and completed everything in a timely manner. 10/10
- Chris Ryan
Westerville, OH
Garage spring broke during the evening. Precision was able to get to me on the schedule the next day and perform the necessary repairs. Also completed an inspection of all components of the garage door and recommend some other items to consider and things to watch going forward. Bonus was Derek was a hoot to work with, quick and professional with the repair.
- Steven Leonhardt
Columbus, OH
Outstanding service.
- Edward & Patricia Quickert
Powell, OH
Very pleased with service provided and with your technician Derek!
- Duane Weiss
Columbus, OH
They was the first company who pick up the phone and was out in like a hour the other one was like 2 day or 3 day i need my car for work i could not wait 2 days or 3 days they even waited til my payday the employee was very nice, Thanks to all the employees at precision oh I just call them because i got a coupon i'm able to use it thanks to Chelsea if need be I will tell my friend.
- Terry Walton
Service Provided:
Product:
Technicians: Derek Mason
Westerville, OH
In November 2020, Precision came to my home for a service call on my newly-purchased, flipped house. They discovered that the overhead garage door was not installed correctly and completely went through the entire overhead garage to ensure proper functionality and safety. I was very happy with the work then and it is the reason why I call in Aug 2021 since the door was not working as expected. Derek was here within a few hours (on a Sunday!), and after a few adjustments and the door was working perfectly. Derek was professional and explained the issue in detail. I highly recommend this company!
- Tammy D
Columbus, OH
Derrick, the repairman, couldn't have been better. Very knowledgeable, polite, answered all my questions, explained what was immediately wrong and also what other garage door issues (very old ball bearings, old spring) were affecting the garage opener. A plus!
- Michael Grossberg
Hilliard, OH
Derek was very knowledgeable and thorough in his work. He did an excellent job in replacing the spring and other parts which were worn out due to age. I am happy with the service provided by Precision.
- Mohammed B
Columbus, OH
Very fast & efficient service. Called at 11:15am on a Sunday and the technician arrived about 12:30 Derek was very professional and did an excellent job.
- Ray Hanback
Delaware, OH
Excellent service. Tech took the time to explain everything to me
- Sherry Wirick
Reynoldsburg, OH
Our garage door went out today and Precision was able to come out same day which was awesome. Derek was our technician. He was knowledgeable, respectful, nice, and seemed very genuine. He broke down our different options and we ended up customizing a bit but overall it was a very pleasant experience. I would definitely recommend this company to anyone and I only selected this company because of all the good reviews soooo I'm adding to your "good review" collection! Thank you so much!
- Joslyn Dorsey
Westerville, OH
It was easy to schedule appointment over the phone. Came out the next day and called 30 min ahead. Derek Mason the technician was great.
- Michael Giuliani
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I've seen Precision Door Service commercials for some time, but never needed them until Sunday morning when my garage door spring broke and the roller came out of the track. I called them at 10:00 AM and Bianca was very friendly and professional as she scheduled an appointment for that day between noon and 2:00 PM. Derek called shortly after noon and told me he was on his way. He was friendly and professional, and after assessing the situation, prepared three estimates for me ranging from "just get the door working" to "fix the problem and prevent future issues". I chose the full service including preventative maintenance and approximately 90 minutes later the door worked better than it did when it was brand new. If you want an excellent customer service experience, give these folks a call.
- William Teeven