Garage Door Repair in Columbus Metro Area - Page 215

Tammy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Emily quoted me $64-$118 per torsion spring, installed (listen to your recorded call), no service fee if work was done. I repeated torsion springs a few times & wrote it all down. She also said the tech would give me the actual quote for everything needed, but $118 was the most for a torsion spring. Very surprised when it was $180 per torsion spring (w/discount).. I advised what Emily said, but was told that is for the regular springs on side & she must have thought I meant those. I made sure Emily knew it was torsion springs on top, I specifically asked several times. She checked again & said yes, the torsion springs on top. So 2 torsion springs and 3 bearings was $559.00, that was with $100 discount. Not even the best coated torsion springs, just the basic. I feel Emily deceived me. The tech was nice & knew what he was doing. Your people that make appointments should give actual prices when asked. I was caught off guard. Needed new rollers too but it would have costs $900. Given 3 stars because Emily was deceptive. People want to know ahead of time, an estimate. Imagine if I had been elderly & on a fixed income. Please train your phone staff to be more transparent.

Rodney Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service fast repair works great better than ever

Bill Winegarner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your representative, Dustin, was on time, polite and knowledgeable. He explained the cost, performed the work , tested the door and cleaned up the job site.

Vaughn Hovey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with Technician Dustin's knowledge, effectiveness , and courtesy while installing our new Lift Master garage door opener and replacement nylon rollers. He was most patient sharing with me the required operational steps as we initiated the WiFi, the door remote and the two car remotes. Dustin's meaningful comments about the backup battery and the appropriate lights to use with our opener was most appreciated too.

Melissa Cohan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Truly appreciated the quick response and repair the next morning at 8:00 a.m. Sunday, even after daylight savings time. Thank you again Precision! I'll gladly recommend you to my neighbors and saved the number in my telephone. Sincerely, Melissa

Paul Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I felt the technician , Tom, did an outstanding job repairing my broken garage door spring by replacing both springs with the better quality springs, and giving the door a full needed tune up to include new torsion cables, ball bearing flanges, new rollers, plus checked the whole door system for problems. I felt he was very knowledgeable took pride in doing top quality work and represented the company well. I would recommend this company for your garage door needs and repairs. I will call this company again when needed.

Nicole Clarke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex came to our house today to help us with a problem. My Dad came to visit from Pittsburgh last night and as he pulled in he bumped the garage door and damaged it. He was mortified. He immediately called Precision in the morning and very shortly afterward Alex called. He was professional, pleasant, very helpful, empathetic, and made us feel very important. And he fixed our problem quickly. My Dad ordered a new door and if we’re lucky, Alex will install it! Thank you Jim and Precision!!

Diane Jirik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called your company yesterday as my garage door opener was acting erratic. I immediately was given an appointment and Tom came out. He was technically excellent and diagnosed the problem. I cannot say enough good things about your company. I would never call anyone else. Keep up the good work. You have one very happy customer!!

Mary Wiedenheft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The yellow pages indicated repair would be soon - and we had two cars imprisoned inside. Someone came within two hours. (Our troubleshooting had produced no results.) Sorry, we have no paperwork so I can't tell you all that was done - more than springs. We now have a van where the tech couldn't program in the new opener information and AN OUTDOOR KEYPAD THAT DOESN'T RESPOND TO THE NUMBERS WE HAD PROGRAMED IN and no "clicker" for inside use. He did work efficiently and explained things as he went. Now to get our credit card accepted. Mary Anne

John Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My family has used you before and saw your ad in the Seton Church bulletin.

Ernest West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Simply amazing. fast friendly and fair. Alex, who came out was a great asset for your company. Alex did a wonderful job from start to finish. We had Alex repair our door awhile ago and he did great Today was even better. I wish we could use you folks for other home repairs. You guys are the best. Never had a better experience

Allan Buckley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech. Colon did a great job he inspected our old opener and showed us how it really couldn’t be fixed. He showed up on time did the work and made sure we new all the new features of the opener and we new how to operate everything. Great job very satisfied

Chris Stapleton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was very impressed with how fast a tech was able to come out, it was on a Sunday also. The Tech was very knowledgeable, took his time to troubleshoot, even though it was an odd case I had, and provided me with my best options. I would highly recommend these guys! Also, thanks for supporting the military and providing a discount.

Sara Knowlton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You guys were great! Thank you for being on time and doing a great job! Dustin is great. ????

Bob Parkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The office staff and the Technician who performed the needed repairs were very professional and helpful. I recommend Precision to those who are in need of repairs.

Roger Garland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door broke late Saturday night. I went on home adviser and was able to get in touch Percision Door service Service and make an appointment for the next day at 2:00. Dustin arrived on time and was very courteous and professional. He completed the work in a timely and neat manner. When completed he explained and showed us what he did. I was a little taken back with the cost, but overall very satisfied at this point.

Anna Fries

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company was the first to respond to Home Advisor's inquiry. Your employee, Mike, was professional, explained the problems my garage door had and quoted the related costs. My garage door is over 10 years old, and I was alerted there were problems by the way the door operated. I am very satisfied with the service I received.

Libby Woodfork

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was time to replace my 28 yr old opener when I got tired of shaking my car remote to get it to work. Since Precision did a great job on replacing my garage door a few yrs ago, I decided to contact them again. My appt time was 8am-10am Thursday 2/13 and I received a phone call at 0745 informing me they were on their way. Bob and Tom arrived shortly thereafter on this cold and snowing day. They showed me all my options with prices and even offered to try to find a car remote for my old one. After answering all my questions I chose the new one I wanted. They got to work, installed the new one and went over all the features and how to use it. Bob also shoveled my driveway and sidewalks!! I could've asked for a better team or experience and I wouldn't hesitate to recommend or call this company again. In this day and age it's hard to find a company like this. Thanks again for a job well done.

Jeff/julie Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was very professional and explained all that was wrong and what he would have to do to fix the door. i would call your company again and ask from him if I ever needed work done again. Thank you Jeff Morgan

Dennis & deborah Bartholomew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The only company we have ever used and their service is fast and on point. They always make notes on their previous visit so they are up to date on the work need if any! It’s called Peace of Mind!

Michael Walter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

ALEX and associate diagnosed problem with garage door suggested multiple repair options. I chose to have new torsion spring along with a more poweful power door opener replaced. Upon completion Alex reviewed the work done and instructed me on new power door open operation. Both techs were very friendly and got the job done. Also they fashioned a new and improved bracket where the J hook attaches to the door to lift it. I would rate both techs as ***** *

George and pattie Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom did a great job!

Mike Troxel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and easy. Great service, and friendly technician. Service that you just don’t get anymore, very refreshing.

Sarah Fraser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim came out to do our repairs. He was very nice and informative. He did a great job! He let me know 30 minutes before he would be at my home. All in all wonderful customer service and the garage door is working great!

Albert Lambright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose precision because of your Google info. I received excellent service from Dustin he was courteous and we'll inform. He explained everything and gave me options for the repairs.

Not given

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This has nothing to do with the service guy cuz he was nice but he basically said I can't fix the spring on this system so I can convert it to another system for a fortune. Nothing on the website told me that they wouldn't be able to fix my problem yet I am supposed to pay them 55 bucks anyway. Seems like a racket to me.

Deborah Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We received excellent service. We got the overhaul package. There was a very slight opening when we closed the door and Tim came right back and made the adjustments needed for the door to close completely.

Jean Zatezalo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door replaced our garage doors years ago and the "now and then" needed maintenance has been wonderful! This is a great company! They pay attention to detail and get the job done. The office staff and technicians are knowledgeable and courteous! Jeannie Z, New Albany, Ohio

Howard & sandra Pritz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David came on a very cold Sunday morning to look at our garage door that had come off the tracks and the lower panel was bent. He quickly told us that the same door was not available and we would need to replace all three garage doors. Earlier my son-in-law had removed the bottom panel and was attempting to straighten it with some success. David helped him straighten it out and reassemble the door. He replaced the rollers and cables. Door looks great. My son-in-law commented that he enjoyed working with David.

Mark Selvaggio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim came out quickly to help us. Our opener no longer worked and Tim was able to put in a new belt driven device within one hour. Tim was very professional and took time to explain the new owner and answer questions. Thank you Tim! I highly recommend using Precision Overhead Garage Door Service.