4.9 1 2 3 4 5 8,048 Reviews

From Columbus Homeowners

Garage Door Repair in Columbus Metro Area - Page 204

Precision Garage Door Service

Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Columbus FREE Service Call

Serving Columbus

Proudly serving the Columbus Metro Area community with same day service.

Service truck

Local Garage Door Repair in Columbus Metro Area

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Columbus

Serving Columbus

and surrounding communities

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What Customers are Saying

Summary based on the 999 most recent customer reviews

Precision Garage Door of Columbus is reviewed very positively across the Columbus metro area for fast response, knowledgeable technicians, professional service, and clear communication. Customers frequently mention same-day or next-day scheduling, efficient repairs and installations, and technicians who explain options, answer questions, and leave the work area clean. Many reviewers also describe the team as friendly, courteous, honest, and dependable, with several noting strong workmanship and reliable results that leave doors running smoothly and quietly.

What Customers in Your Area Mention Most

Responsiveness (289) Customers repeatedly praise fast response times, often with same-day or next-day appointments and quick arrival windows. Professionalism (273) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with. Expertise (238) Customers frequently note that technicians are knowledgeable, skilled, and able to quickly diagnose issues and explain solutions clearly. Communication (221) Reviews highlight clear explanations, timely updates, detailed estimates, and good follow-through from scheduling through completion. Speed (205) Many customers mention quick repairs, efficient installations, and jobs completed faster than expected. Service (189) Customers praise helpful, friendly service and strong customer care from both office staff and technicians. Trustworthiness (141) Reviewers often say they felt no pressure, saw honest recommendations, and trusted the company to recommend only needed work. Workmanship (128) Customers frequently report high-quality repairs and installations that resolved the problem and improved door performance. Value (96) Many reviews describe the pricing as fair, reasonable, or worth it, especially when weighed against the quality and convenience of the service.

Recent Reviews from Columbus

Elizabeth Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/22/2020

I was just ripped off by this company. I ran into my door and needed a few repairs. They added many other charges and repairs to the bill. I spoke with another repairman who verified this but they had already started the work so I wasn't able to stop it. When I asked the repairman to stop and quote me on the work he had already done because I realized the price was too high he told me that he isn't able to raise the door to remove his items and gave me a breakdown of why it is that price which seemed like he was replacing too much unnecessary stuff. Then he "talked to him manager" and somehow was able to come down over $300. I was still ripped off even with that price so I am not happy. I'm thankful that they were able to come out over the weekend but also know that I could have saved at least a couple hundred dollars had I been able to wait until Monday.

Response from Jim Rapp Business Owner

Thank you Elizabeth for taking my phone call today to go over your service experience. We offer 100% customer satisfaction and really hope we were able to come up with a good solution and help you feel more confident in our work as a company. If you have any of concerns please feel free to reach out to management directly.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Rebecca Weber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/22/2020

I have used precision door in the past. They fixed my problem. I had to get a new door opening system. I trust this company. They did a nice job again. I think the price was fair. I would use this company again.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Product: Rollers

Tony Betta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 11/21/2020

I would definitely recommend Precision to anyone who needs garage repair. Our technician Kayne was excellent.

Service: Garage Door Repair

Product: Springs

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service was excellent and extremely responsive! I was offered an appointment for the same day when my door failed. Matt, my technician, was professional, provided my multiple options based on his assessment, and completed the work quickly once I made a decision of which option I wanted. After the work was completed, he walked me through everything so I was comfortable with the new opener and how it worked.

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Repair

Product: Garage Door Opener

Tim Ingle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I needed my garage door springs replaced. The technician, Dustin did a great job. He answered all of my questions and was done in one hour. My door is working so much better now than ever before. Much quieter. The price was very reasonable. I would highly recommend Precision for your service needs.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Broken Garage Door Spring Repair

Product: Springs

Scott Creed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 11/20/2020

11/20/2020; 5 Stars. Garage door spring broke 6am when leaving for work. Called and reached a live person at 6am - amazing! and scheduled a service tech who arrived at noon. Tech's name was Brian. Very knowledgeable, professional and engaging. Gave me different pricing options and quickly completed repairs. I will certainly recommend this company to neighbors and friends. Scott Creed.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Product: Springs

Jeff Little

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Johnstown, OH 11/19/2020

I called Precision after I attempted to fix my door control myself. They can out within the hour. Walker was polite curteous and knowledgeable. He took a look a the situation and provided me with Option. He install the selected option, quickly. I am truly happy with the results.

Service: Garage Door Opener Repair

Product: Opener

Steve Bryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 11/18/2020

Excellent and timely service indeed!

Service: Broken Garage Door Spring Repair

Product: Springs

Timothy Wolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had the best experience with Precision. My garage door broke and I noticed down the street was a Precision truck. I walked down and asked if they could take a look at it when they were finished. The guys came by and checked it out. They told me what was broken and that they only did installs but to call their company and someone would fix it right. I called and had an appointment the next morning. Gary came out to do our repair and was the best. He examined the garage door thoroughly. He explained everything that needed addressed. He gave me the priority list of what needed fixed now and what needed watched. He then priced it all out while explaining the differences. We chose a plan and he went to work fixing the door. I checked on him a little later and he told me that there had been an error loading his truck. But since that wasn't my fault he gave me a better part for the same price he quoted me. I was shocked. No many companies would have done that. We had a different garage door company sticker above our keypad. You know the ones when you need a number quick you call them. Well before he left I said Gary can you please put a Precision sticker up there so that I can ALWAYS call you guys. This was. a great experience.

Service: Garage Door Repair

Ronnie Monst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/17/2020

I was looking for door service to get a new lock on my door. Mr. Walker Furpahs came to my home. I had been told that I could not get have a power door. Walker told me he had everything on his truck to install what I needed and he would install it now. Walker is real pro five star tech. I am happy with what he did for me.

Service: Garage Door Opener Install

Product: Opener

Michele Galloway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/17/2020

Jeff installed our door and could not have been nicer and more efficient! We love our new door!

Service: Install Garage Doors

Product: Garage Doors

Barry Gilbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision at 10:30am and they sent a technician out the same day within 3 hours. Jesse Burns the tech was knowledgeable. He work fast and at the end he explained how everything worked and he programed all the openers for me. I would highly recommend Precision Doors to my friends and family.

Service: Garage Door Opener Install

Product: Garage Door Opener

John Guerrieri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 11/15/2020

We had two garage doors serviced and are very happy with the work that was performed. Our serviceman, Tim, was very informative and efficient.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Opener Install

Product: Garage Door Opener

Chris Ventola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 11/14/2020

Excellent service, spring broke late saturday afternoon. You guys came out same day and the garage door works better than ever. A+. Thank you.

Service: Garage Door Repair

Product: Springs

Sara Rohde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 11/14/2020

I was so impressed with precision door. I called on a Friday night and the technician was out first thing Saturday morning without an extra cost. He was polite and knowledgeable and repaired my garage quickly and for a low cost. I would highly recommend this company.

Service: Garage Door Repair

Product: Remotes / Keypad

Willie Farris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/12/2020

Good work quick service Would have love to seem. Select of door and not buy the cheap door. Or different color. Or style. The installer were very professional and kind. New his job. Thanks for your service

Service: Install Garage Doors

Product: Garage Doors

Abdulkarim Elhabyan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 11/12/2020

Outrageous Very expensive

Response from Jim Rapp Business Owner

Thank you for taking the time to leave us your feedback, Your feedback is very important to us and its very concerning to management your feedback about service. We left you a voicemail this morning if you could please give us a call back here at 614-532-2011 at your earliest convenience we would like to go over this and make this right by you immediately.

Service: Garage Door Repair

Product: Springs

Deb Pittenger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 11/11/2020

I called and within a few hours Matt came and checked the garage door and gave me the estimated cost. He fixed it while he was here and it's working like new. Great job. Matt was very clear about what was wrong with the door and was very pleasant to work with.

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Repair

Walt Raver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/10/2020

We were very pleased with the service we received fromMatt Eberly. He explained everything to us and answer all the questions we had. He was a very polite man. Thank you again Matt.

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Opener Install

Product: Garage Door Opener

Gary Saltus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sunbury, OH 11/10/2020

Kayne did a wonderful repair. He represents the culture the Precision wants the public see. He could sell the product as well as install or repair. He's a keeper.

Service: Broken Garage Door Spring Repair

Product: Springs

Phill Heit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 11/10/2020

Jesse serviced my garage door and he was remarkable! Competent, professional and very personable. He even gave me a can of lubricant and made sure everything was perfect.

Service: Garage Door Repair

T. Lyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 11/09/2020

Jesse Burns did a complete maintenance review of my 14 year old garage door. Upon completion of the review he explained everything in detail , prepared a draft of what items needed to be fixed ,with a cost break down and I had the option to choose what work I wanted him to do. I chose the entire package due to age of the door and the supporting equipment. Great service, very professional work and he was a very friendly representative of your company. In the future I will call Precision Door again and will refer your company to my friends as well. Thanks again for a GREAT JOB>

Service: Garage Door Repair

Product: Rollers

Jason Diehl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 11/09/2020

Jesse was professional and courteous

Service: Garage Door Opener Repair

Aaron Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/09/2020

Joshua Figueroa promptly came in our time of need. He was very informative and professional. He gave us several options to repair or replace, the cost of each option and the pros/cons of each. He was fast and friendly and will be calling Precision Door with all of our garage door needs.

Service: Garage Door Repair

Product: Cables

Greg Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bad experience…. One of our springs broke but the door was still working. I called the night before so we could be on the schedule the next day. Talked to someone about the cost and she told me depending on the spring $65-118 each installed. When the tech showed up it was not the tech I was told or the tech in the email. After he looked at my door, he gave us three quotes. $520, $960 and $1500. The door is not that old and should not need a complete rebuild. Told the tech we are going to get another quote and he said that will be $49.95 for the service call unless we have work done. We then asked him to just do the springs. Looking at the invoice he charged $120 per spring plus a $20 fleet transportation fee???? Total $278.20 when we tried to use the $15 off coupon from the website he said he could not take it because he gave us a good deal and upgraded our springs. This is not a company I will be recommending and I think it awful how they are out to sell something you don’t need. They are not a company that is in your best interest. Stay away….

Response from Jim Rapp Business Owner

Thank you for taking the time to leave us your feedback. We would like to address this concern and left you a voicemail this morning can you please give me a call back at 614-532-2011 at your earliest convenience.

Service: Broken Garage Door Spring Repair

Matt Whitehead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.

Service: Garage Door Repair

Product: Springs

Carolyn Edgell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 11/07/2020

They are the best! Knowledgeable, dependable, prompt, and kind!!

Service: Garage Door Repair

Adam Landis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called at 3:30pm to schedule a service call for my broken garage door. I was expecting at least a day to get someone out, but Kayne was to the house by 4pm and we had a beautiful new door installed less than 24 hours later! I was impressed by the timely communication and updates via phone & email. Fantastic experience! Thank you!!

Service: Garage Door Repair

Product: Garage Doors

Elanore White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/05/2020

Excellent Service! Joshua was precise and attentive as well as informative. He is the reason why companies succeed. I will definitely refer all business to Percision!

Service: Garage Door Opener Repair

Judy Squeo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/05/2020

I chose Precision from a referral of a friend who had a new door opener installed a few weeks ago. I was really surprised when I called yesterday and a technician, Walker, was able to come out around 4:00 PM in the same afternoon. There had been two lightbulbs over the last six months that hadn't just burned out, they actually exploded and sent glass all over the garage. I've never really been happy with the way the door itself was working. It seemed noisy and seemed slow at times and faster at others. Walker went over everything and found some things that didn't seem to be done correctly when I had the garage built last year. I asked him if he would give me an estimate to repair the entire thing in order for it to perform correctly. Again, I was surprised after I okayed the repairs and he was able to replace the opener and repair the other things the same evening. I thought it would be several days to repair. My garage door is now steady and quiet when opening and closing. He arrived around 3:40 PM and was done and on his way by around 7:00 PM. He was very pleasant and informative. He had no problem answering any of my questions or showing me and explaining to me what he was doing. I grew up with three brothers and they were always helping me and showing me how to do things so I've always been interested in seeing how things work. Because of them, I feel pretty self sufficient today. I may be 75 years old but I'm still learning. Walker is a great asset to your company. I will have no problem recommending your company to anyone I know who is having a garage door problem. Thanks for "fixing my garage door"!!!!!!!!! Judy Squeo

Service: Garage Door Opener Install

Product: Opener

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Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026