4.9 1 2 3 4 5 8,048 Reviews

From Columbus Homeowners

Garage Door Repair in Columbus Metro Area - Page 203

Precision Garage Door Service

Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Columbus FREE Service Call

Serving Columbus

Proudly serving the Columbus Metro Area community with same day service.

Service truck

Local Garage Door Repair in Columbus Metro Area

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Columbus

Serving Columbus

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 999 most recent customer reviews

Precision Garage Door of Columbus is reviewed very positively across the Columbus metro area for fast response, knowledgeable technicians, professional service, and clear communication. Customers frequently mention same-day or next-day scheduling, efficient repairs and installations, and technicians who explain options, answer questions, and leave the work area clean. Many reviewers also describe the team as friendly, courteous, honest, and dependable, with several noting strong workmanship and reliable results that leave doors running smoothly and quietly.

What Customers in Your Area Mention Most

Responsiveness (289) Customers repeatedly praise fast response times, often with same-day or next-day appointments and quick arrival windows. Professionalism (273) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with. Expertise (238) Customers frequently note that technicians are knowledgeable, skilled, and able to quickly diagnose issues and explain solutions clearly. Communication (221) Reviews highlight clear explanations, timely updates, detailed estimates, and good follow-through from scheduling through completion. Speed (205) Many customers mention quick repairs, efficient installations, and jobs completed faster than expected. Service (189) Customers praise helpful, friendly service and strong customer care from both office staff and technicians. Trustworthiness (141) Reviewers often say they felt no pressure, saw honest recommendations, and trusted the company to recommend only needed work. Workmanship (128) Customers frequently report high-quality repairs and installations that resolved the problem and improved door performance. Value (96) Many reviews describe the pricing as fair, reasonable, or worth it, especially when weighed against the quality and convenience of the service.

Recent Reviews from Columbus

Sara Dorman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/16/2020

Very responsive, came right away and the “sales” guy was quite nice. However he gave me three generic numbers, never itemized anything and said that’s the best he could do for me. He tried to add in things that weren’t really needed, even at the lowest option. Unfortunately, the cheapest option was 650$, and after asking around others, I was told I was being ripped off. Better yet, they even knew the name of the company without even me telling them, which goes to show their reputation. Called a local guy I was recommended by someone who flips homes, came out right away and it was fixed for half the price, 350$! Please support local, if you can, which I did more research. Oh, I was also told that I wouldn’t be charged an assessment fee, but was of 50$. Overall disappointing experience and wouldn’t recommend, there are much more reasonable places out there!

Response from Jim Rapp Business Owner

Thank you Sara for taking the time to take our phone call this morning with management in regards to this experience you had. First we would like to apologize for providing this very disappointing service. At Precision we offer 100% Customer satisfaction and we hope that after the call we came up with a solution to make this right by you. We appreciate you giving us this opportunity and please feel free to reach out to us for any future concerns or questions.

Service: Garage Door Repair

Steve Heit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great experience. Called and talked to Chelsea, very nice lady, got me in same day. Kayne arrived an hour later, wore a mask the whole time, very friendly,did an inspection and gave me a number of options . He replaced everything but the door in an hour. I wouldn't use anybody else for garage door issues.

Service: Garage Door Repair

Product: Springs

Nora Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/14/2020

Tim Jr. Came out quickly to reprogram my remote, keypad, and on board control after the remote was stolen from my car. He was thorough and explained everything. No attempt to upsell. Charges were extremely reasonable.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Opener Repair

Scott T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/14/2020

Excellent experience all around. Rapid service response to my initial call as a new customer. Kayne was tremendous — knowledgeable, efficient, professional, and friendly. Best wishes for continued success!

Service: Garage Door Repair

Michael Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 12/12/2020

Matt was very personable and focused on the job. His promptness (he was early) and quickness were greatly appreciated.

Matt Eberly

Technicians: Matt Eberly

Service: Broken Garage Door Spring Repair

Product: Springs

Mary Amos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/12/2020

I have used Precision Door once before. My technician notified me if his arrival. He was prompt, pleasant, and wore his mask. He diagnosed my door problem and had my door opener replaced quickly and neatly.

Service: Garage Door Opener Install

Product: Garage Door Opener

Ted Falter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 12/12/2020

He was very efficient, polite and did a great job. I would recommend Precision to all my friends and family

Service: Broken Garage Door Spring Repair

Robert & Elise Kirk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/11/2020

Tyler was probably the nicest person we’ve ever had come service anything in our house. Super friendly and honest. Would definitely recommend!

Service: Garage Door Repair

Product: Springs

Barbara & tom Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 12/11/2020

David, our service tech was just wonderful. He replaced our broken springs and installed a new opener. He set up both our cars to work with the new opener. He was very nice and showed us all we needed to know. I will recommend your company with no hesitation.

Service: Broken Garage Door Spring Repair

Product: Opener

Ravi Maddula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Knowledgeable, precise and super professional

Service: Garage Door Repair

Rich Gandarilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 12/08/2020

Immediate response (same day) and great attention to my need. Tim was masterful in his work. He explained everything and provided excellent service. Only suggestion would be a little more attention to clean-up as I found some debris the following day (not much) and more up front information on any coupons for discounts. Highly recommend Precision!

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Product: Garage Door Opener

Jeff Smedes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 12/08/2020

Easy to schedule, prompt response. Technician was very polite and professional. I highly recommend this company. Had spring assembly and opener replaced.

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Maria and Brent Oakes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We scheduled them- and they came out that same morning! Matt was super friendly, efficient. He presented different options for a solution.

Matt Eberly

Technicians: Matt Eberly

Service: Broken Garage Door Spring Repair

Latif Alostaz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Granville, OH 12/06/2020

Tim JR really knows his stuff. He explained everything to me easily, and replaced almost everything but the motor in such a short time. Definitely recommend.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Fate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have used precision door each of the 3 times I S had problems with my door. They have always been professional, knowledgeable and communicate very effectively through the entire process. I have been very happy and will use them again.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Broken Garage Door Spring Repair

Product: Springs

Bob and Charmaine Seppeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 12/05/2020

Tech---Tim, Jr. Saturday service call. Spring broke. Punctual and Professional. We had called two previous companies and left voicemails on their "urgent" voicemail. Precision Garage had a live human being operator to help us and give us same day service. Very thorough at looking at all components of our system.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Broken Garage Door Spring Repair

Product: Springs

Marcos Segovia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 12/04/2020

Our service tech, Tim, arrived about 2 hours after I called. He inspected our door in a few minutes and gave us our options. He then repaired our broken torsion spring in about 30 minutes. I was ready to pay for a job well done when he informed me that after speaking with the central office, they were going to waive the entire cost of the repair! Amazing! I will now donate that money to my local charities and food pantries. Thank you! #PayItForward

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Broken Garage Door Spring Repair

Product: Springs

Alan Beauchene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 12/04/2020

Excellent service

Service: Garage Door Opener Install

Randy Auler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were leaving to pick our mother up from the hospital on Thanksgiving eve and our garage door would not open ( broken springs/track etc). We contacted Precision and it was an EXCEPETIONAL experience. The lady on the phone was friendly, and helpful- within 30 minutes Kayne arrived and spent 4.5 hours repairing our door and all broken equipment. He was informative, efficient and friendly- To have this experience on Thanksgiving eve coupled with our mother in the hospital was stressful- but thanks to Kayne and the rest of the team it turned into a positive outcome. I am a customer for life to Precision based on how they handled everything. Thank you very much

Service: Broken Garage Door Spring Repair

Kevin Carney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Marengo, OH 12/02/2020

Very happy with the service by this company. Called Monday morning and had a service rep there by 10am (Good timing). Dustin was very professional and efficient and repaired our garage door quickly. High recommendation.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Broken Garage Door Spring Repair

Brenda Goff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The garage door literally broke when two men and a truck arrived to move my furniture in the house! You were here in about an hour and fixed it on the spot! I was very grateful!

Service: Broken Garage Door Spring Repair

Product: Springs

Kevin Stotts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/30/2020

Stupid me waited until it was cold and the first major snowfall to call about our garage not working. Cain arrived in a timely fashion and did a thorough inspection. Our door was relatively new but the rest (except the tracks) needed replaced. He gave me some options to choose from. Though I didn’t need this extra expense this near to Christmas, I believe I was given an honest cost for the repair. I hope I don’t need them back anytime soon, but I have a feeling they will be here if I need them. I recommend Precision. Cain was friendly and explained in a clear fashion the work that needed to be done. And he also gave me a thorough explanation of everything he did. I highly recommend Cain, also.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Tom Brennan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/29/2020

Tim Tomlinson Jr. was AWESOME!!! He arrived way earlier than expected & completed the repair in a timely manner. Tim was very informative as to the repairs he was completing & talked me through some steps preventative things I need to follow to maintain the proper maintenance on our door. I appreciate him taking the time to go over that stuff. Thanks Tim! Tom Brennan

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Allan Groce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, OH 11/28/2020

I called our three listed services in Newark Friday afternoon before 5 PM. They all went to a voice mail. I called your company after seeing the ad on TV. I spoke right away with Jennifer. She scheduled service for Saturday AM Kayne arrived on time, Repairs were extensive- but he explained all the options. He then completed the repairs expediently. He was very courteous and very knowledgeable. His work and explanation of the repairs was very much appreciated. Please thank him and Jennifer for responding so quickly. I highly recommend this company before all others in the area. Thanks for a JOB WELL DONE!!!

Service: Garage Door Repair

Product: Springs

Doug Hoover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This company is the best! They came within hours of my call even though it was not an emergency. The technician, Kahn’s, was very knowledgeable and friendly and observed all COVID protocols. I highly recommend Precision.

Service: Garage Door Opener Install

Product: Garage Door Opener

Nancy Tela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 11/27/2020

Problem with garage door ion Thanksgiving day . Called and actually spoke to a real person! She was polite and helpful Scheduled an appointment within a day and Matt arrived on time this morning. He analyzed the issues and gave me an explanation of what options I had. The work was completed efficiently and the door works like new. Thanks for excellent service!

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Repair

Harry Durdin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Did a good job fixing our garage door springs

Service: Broken Garage Door Spring Repair

Product: Springs

Cynthia Gatewood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 11/24/2020

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Service: Garage Door Repair

Product: Garage Door Opener

Ronald Sherwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Granville, OH 11/23/2020

If all the techs are like Tim T, Precision gets an A+ from me. An hour and a half from the time I called until Tim was leaving. Door had a new spring and three new bearings. Tim noticed wear on the spring bar and checked the bearings. One was totally locked. May save me a future service call.

Service: Broken Garage Door Spring Repair

Product: Springs

James Nester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 11/23/2020

Great service on my spring replacement. Friendly technician.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Broken Garage Door Spring Repair

Product: Springs

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Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026