Garage Door Repair in Columbus Metro Area - Page 15

Xiaoqing Claire Rong-Mullins

Great service from Matt, very courteous, answered all my questions.

Kevin Simmons

Jake jones came out within 2 hours of calling in, he gave me a realistic expectation and recommended what options I had. Then, in the same evening, he had my overhead garage door back up and running within another hour! I felt like he was at a fair cost, and the service was awesome

Linda Harris

I am giving a 5 rating because I had questions regarding warranty of previous work performed by Precision. Management supervisor - Richard - spoke with me and provided more than satisfactory resolve. Cameron Frye was the technician who performed the work and was so helpful and authentic when referring me to management. I am grateful for the outcome and would utilize their services again if necessary

Steve Hile

Fairly priced, excellent service on a Saturday morning. Walker was extremely friendly and helpful

Robert Sivier

Excellent customer service. Gave me options on services to have performed without pressure.

Libby Speich

Alex came to adjust and grease our previous installed garage door. He was friendly and professional. We are thankful that we chose Precision.

Steve Castillo

Flawless service, excellent communication, and overall, very impressive. I arrived home from work and noticed one of my garage door springs broke. Online, I quickly scheduled for Precision to visit to assess the door somewhere between 6-10p. Arriving around 6p, our rep was phenomenal from start to finish. I gave him all the info, explained how much we used the door, and he began. He quickly figured the life of the door and components plus was speedy in producing an estimate. He never pressured me on what to replace, and I felt well informed to make a decision. Quite a well-spoken rep and incredibly professional. After giving the thumbs up, he began to work and had everything in the van for the repair. We replaced all components on the door, and now it's incredibly quiet. As a professional handyman, I can't speak highly enough about how well-informed I was during the process and felt I received the highest quality of service. Props to our rep and Precision for having a smooth, easy workflow. From an easy sign-up service online to the quality of repair, I am very impressed with the overall process (our rep was the best). I've used companies for repairs before, but this was the easiest experience I can remember. I appreciate the thought put into your customer service and experience. It's commendable.

Sally Rechner

Derek doesn’t d a great job! Very thorough!

DIana C

Precision Door Service is always good when I have used them over the years. Professional, efficient and polite is what comes to mind to describe my experience today. My technician was so knowledgeable and was able to quickly resolve my issue and repair it. I highly recommend Precision Door of Columbus for your garage door! They give great service and are reasonably priced!

John Einstein

Fast and reliable service, because nobody wants to deal with an inoperable garage door

Dan Fread

Very professional and polite. Explained everything well. Over all great experience.

Colin Burnheimer

Jacob Beckett did an excellent job in servicing/repairing my garage door/system. His customer service skills are second to none. Highly recommend Precision Garage Door & Jacob Beckett specifically.

Karen Woods

Cameron was so helpful and explained everything in a way that made sense. He was able to offer a teacher discount, which made my day! Thank you!

Amanda Bindel

A serviceman arrived the same day that I called. He was very helpful and was able to correct the problems effectively and efficiently.

Tom Diehl

At the end of a long day that started with my wife having surgery and an expensive new roof installation being completed while we were at the hospital, I returned home. While pulling into my garage I heard a loud sound as the door opened. The door would close but not open again, just a grinding sound. I called Precision as it was late in the day and I noticed they were open 24 hours. The man who came out was very friendly and seemed well-informed. In our initial conversation I had mentioned the challenges I was facing that day, he told me how old our opener and the mechanicals are, how he could put a band aid on it but it ther parts would likely break within a month then showed me the price of $4,999 to replace the whole system. That seemed unusually expensive. He pointed out that a 2x4 to which the apparatus was attached had come loose as well. He told me he could get it working and it would take about an hour. I went inside and began reading other reviews about Precision and found several very similar to the experience I was having and with similar price points. Before I could go outside and tell him not to complete the job, he was tapping on the door to indicate he was finished, not in an hour but about 10 minutes. He produced no parts that had been replaced only a smell of lubricant on the apparatus and the 2x4 reattached. The price was over $600. It felt like I was being preyed upon at a difficult time, I felt like I was not dealt with in an honest way, not to mention being way, way overcharged for 10 minutes of work. I will never, ever, use Precision again. Nor will I recommend to anyone looking for help with garage door issues to use Precision. Avoid this company at all costs. Zero stars but it won’t allow me to post unless I give it at least 1 which is a drastic overstatement. There should be an option for negative numbers.

Amanda Kelb

Jacob was kind and patient and did a great job with our garage door repair!

janiemarr werum

Service was great, good product and done quickly.

Gary Mompher

Appreciate prompt service, within hours,. Jacob was very friendly , experienced and informative. He finished the job, replacing garage door opener quickly and everything worked fine great job Jacob and precision garage door of Columbus.

Kate Plappert

The technician was friendly and professional. He explained what the issues were with my door so I could make the best decision for me. I would recommend Precision to everyone.

Chad F

I was referred to your company by a friend because I needed immediate garage repair. I was very happy with the ease of communication, David, your service professional, and the quickness and quality of work done. I will definitely refer your company to everybody I can!

Brenda Guthrie

I had a wonderful experience with Precision Garage. From the moment I called to the end product, everything was A+!! Number 1: I felt pricing was reasonable and fair for what I needed. I called on a Tuesday, Dylan came to check it out and quote it, and he gave me great advice and insight. Alex came by Thursday morning and my garage system was installed before lunch! Alex did a wonderful job explaining to me what he was doing and left the site spotless. I cannot recommend this service enough!! Don't even call elsewhere!

Steven Burton

Excellent same day service with new opener and springs.

Angela

Cameron came to fix what another company had messed up. The other company left us with a very unsafe situation that he completely fixed and took care of for us. He was very knowledgeable, professional, friendly and we were comfortable that he knew what he was doing with all of it and leaving us with a safe situation again. We would definitely use Precision in the future and would also request Cameron to be the technician.

Amy Dilts

Colton was amazing ! Super friendly and very knowledgeable and thorough! Took care of our issue quickly ! Thanks again !

Cheryl Thompson

Precision Garage never lets us down. Our third car garage door wouldn’t open and our main garage was incredibly noisy. Our technician arrived promptly, diagnosed the issues and had the repairs done in less than 1.5 hours. Our doors open smoothly and quietly now. Our technician explained things clearly, gave us an easy to understand quote and was polite and friendly. Top notch experience all around!

Mac MacDonald

Matt & Danny are the best technicians! Their knowledge and understanding is exceptional. Both these gentlemen are veterans which made the experience even more delightful. Very trustworthy.

Austin Jordan

We had a new garage door rod and cables put in and after work was done this is what I seen and never had a gap at the bottom and as well as the cable rubbing on the roller track. And pay $1000 should be done right the 1st time. Guess you don't pay for what you get. Paying $800 in labor ya what a rip off. BBB here i come.

Donna Bailey

Great company and great service. Employees are very good at doing their work and no pressure of trying to get you to do something that is not needed. I would definitely recommend them. Work was well done.

Marsha Glenn

David M did a great job fixing my garage door. He was efficient and professional. He took the time to explain everything to me. I will request him whenever I need garage door repair. I am recommending him and this company to my family and friends.

john tolbert

Precision did an outstanding job! Showed me everything that needed to be done and with itemized prices for all parts. The service person was very knowledgeable, courteous and thorough. He is a good representation of the company. I will definitely refer Precision to my friends when needed. Satisfied customer!