Garage Door Repair in Columbus Metro Area - Page 144

Thomas Rutan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had previously used Precision Door ton address an issue at my own house. This time it was at my daughter's house in German Village. Jason, the tech, was on time and quickly assessed the problem. He fixed it in20 minutes and has the door operating effectively. Overall, I was very pleased with the service at a reasonable price.

Larry Werline

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with the responsiveness and service we received. Tom P., our technician, was extremely friendly and was honest and transparent with options and pricing for a much-needed opener replacement. Excellent customer service throughout the process. Thanks!

Chris Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called at 130 pm - explained my problem. Dustin arrived little more than an hour later. Amazing service response. He quickly serviced door and corrected my problem. I've used Precision in the past, wont consider any other company for my garage door. If only all the other companies I have to deal with were as well run and manned as Precision. Thank you- and thanks Dustin for your service.

Roxann Rothacher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and great people. RRR

Lawrence & debbie Romanoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They are always on time and they fix the matter and are very professional about their work. I am very happy with the work they have done for us!

Judith Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door is a great company. I have used them a number of times in many years. They are always professional, prompt and courteous. Same day service each time I called. Highly recommend.

Melinda Michael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Terrific response to request for service. Also, the technician was very competent and responsive to questions. Will not hesitate to call should a problem arise or need for service.

Jane Welsheimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sarah Crowe was very knowledgeable and professional.

Andrea Vogel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased to receive service within hours of the time we called. Our service man was was very efficient and helpful and a very pleasant young man. Positive experience all the way around. Will use them again.

Ann Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so frustrated with the previous company I’d called. So, every morning while watching the news, I’d see the Precision Garage Door commercials. I had been told Precision was very expensive. But I was my whits end so I called and was pleasantly surprised. The technician really put my mind at ease, and very helpful and knowledgeable. I will forever call Precision for my future garage door needs. Thank you!!!

Fred Bothwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

6/09/2023: From the original phone call when Michaela answered and set up my appointment, to the arrival of the tech (Adam) who performed the work, this experience was pleasant and professional. When Adam arrived, he was on time and outstanding with his knowledge, work ethic, and git-er-done attitude. From the start of his work to the completion – about five hours later – Adam was a very impressive worker. He had only positive things to say about the company (Precision) and never ran out of energy. He replaced two garage door openers and the wheels on both doors, ran new wiring, and set them both up to work perfectly. My wife and I are very pleased with the job that Adam did. He explained what needed to be done, got my permission to perform the work, then proceeded to do it, cleaning up after himself, checking and double-checking his work. I would rate this whole process as a 10 out of 5. Thank you for this opportunity to provide feedback.

Thomas Vierheller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. The technician that installed our garage door opener exceeded my expectations. He was very professional, clearly very well trained and talented.

David Drees

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keypad was not working. Thought it was the bateries. It wasn't. Called yesterday and they came out today. Turns out the keypad was recalled. The guy removed the pad and put a new one on. Maybe 1/2 at the top?

Wayne Springer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door has always treated us nice. Knowledgeable Employees and courteous. We were happy with P.G.D. in Tennessee and now here in Westerville, OH.

Jay Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech that performed the work. Johnathon Swartz was excellent very professional. He explained everything throughly showed me everything and comparison of bad part to good part. He really takes pride in his work!!!!! If i ever need your services again I will request Jonathon!!!!!!

Kenneth Fuller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

More expensive than others, but the quality of the door and the extra service to match the look required by the condo assn. was terrific.

James Paxson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I neglected to ask , before arrival of tech, the cost of a spring and 2 cables. Per a Google search, typical single spring replacement I'd somewhere in the $400.00 range. When the tech arrived, he took a look and gave my wife an estimate of $1.500.00. The tech was attempting to replace everything, even though, through experience, I knew only the spring and possibly the cables needed replaced. My wife, who thankfully I coached beforehand, told the tech we only wanted the spring and cables replaced. This brought the total down to around 900.00. I believe the tech attempted to replace items that were not in need of replacement, plus, the ending price to be very high.

Margaret Lemaster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was devastated when I discovered my broken garage door Precision employees were respectful Michael was on time and the technician explained what happened and how it could be repaired We compared costs to a replacement He completed the repair quickly and I was able to have access to my car in just a few hours

Ron Arnold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with our service call, Dmitri was very thorough with his repairs. Very courteous in explaining the issues he found.

Clint Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kayne came today to assist us with an urgent Garage Door issue. Earlier in the day our Garage door cable broke and other issues were discovered! Kayne was on time, friendly and extremely knowledgeable about our issues! He also was upfront about our issue and gave us a couple of options which we choose to just replace the door based upon the age and issues. We look forward to working with Sara tomorrow (fast service) in finding a new door! High recommend Precision Door Service and Kayne!

Brian Calhoun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt Eberly was my service tech and he was fantastic in diagnosing the issue and offering a multitude of options for me to resolve my situation. He was fast, friendly, and a true solution delivery expert.

Betty Delaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service, called for service late Saturday and had appointment for mid morning on Sunday. Our tech (Tim) was great, he explained all issues from start to finish. He checked out door and found issues that needed repaired / replaced then gave us options to choose from. When we decided everything was done before he left. We will absolutely use and recommend this company to anyone in the future. It's a rare treat for us to be impressed with a company / service in todays crazy world. Betty Delaney

Vernon Warner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was very helpful, courteous and professional..

Thomas Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your man Dave personifies customer service excellence. Dave was very informative and gave us the best quality products at a fair price. You need to recognize this man as your top installer. If your other technicians are as good as Dave, then you are a very lucky owner. You will be our go to company for any other garage door issues we may have in the future and we will recommend you to neighbors. Thomas W. Turner 614-432-3037

Paula Spinosi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I expected to be charged more for the components than I could buy them for myself but $165.00 for a keypad i can buy anywhere for $45 I thought was bit excessive. And to pay $1200.00 for a basic door opener install was a bit pricey and most of the bolts on the hanger weren’t even tightened down . I don’t think you’ll be putting in my next opener.

Amy Rettig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt Everly is prompt and courteous. He discussed my garage door issues and really helped set a plan for the doors in the years to come.

Linda Cunningham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service.. Great installers. Very happy with my new doors.

Bradford Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I selected Precision as I had to get my garage door fixed before leaving town and they were able to accommodate. Provide excellent service and explained the costs allowing me to make an informed decision.

Doug Ritter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was great and quick. Michael knew exactly what to do to solve my problem. I thought the charge was reasonable also. Doug Ritter

Cindy Wyatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were having trouble closing our garage door. We called late in the day but someone was out the very next morning. Matt Eberly was our technician. He was well groomed, pleasant and very capable. When you are letting someone into your home those things mean a lot. He diagnosed the problem and made the repair quickly.