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Garage Door Repair Reviews in Columbus (Page 144)
Precision Garage Door of Columbushas received 7668 reviews, averaging 4.90 Stars:
Columbus, OH
Reynoldsburg, OH
We had a broken door spring and called Precision late in the afternoon. A serviceman came within a few hours and worked late into the evening to get everything fixed. The serviceman, David Simpson, was polite, caring and knowledgeable, working in 25 degree weather at night. We are happy with the work, and the door works better that ever, even before the spring broke. The only reason we did not rate them five stars is the fact that they are quite pricey, the estimate was more than we expected. However we were given three options to choose from depending on how much we wanted upgraded, as it was a quite old door.
- Stephanie Singer
Product:
Columbus, OH
My garage door wouldn't go all the way down and I had your name from a Valpak envelope. I liked that you provided quick and courteous same day service. Repair technician Dustin did a great job in diagnosing and fixing the problem without having to replace any parts. I will recommend you to others as needed and retain your contact information. Thank you.
- Gregory & maxine Edmonds
Columbus, OH
I have been using these guys for years. They do everything they say they will do. They do it at a very reasonable price and they do it well. They also show up quickly and on time. These are all things that are hard to find nowadays. Thank you Precision!
- Howard Schnitz
Delaware, OH
Alana Moran came to our house to quote new garage door & opener. Very informative! She took a picture of our house & showed us what different doors would look like on our house. Even printed pictures so we could make an informed decision. Set up install & took care of all of our questions! We purchased a garage door & opener.
- Patrick - jayne Lingo
Product:
Grove City, OH
Chosen from ads, also friends referrals. Have been very happy with all work. Would chose again. Dustin is great.
- Jean Frass
Galloway, OH
Precision installed two springs ten years ago. One, due to no fault of their own, was defective. The cone attached to the spring detached. When I called, their technicians could not come until the next day. I called a competitor and they came and fixed the door by replacing the defective spring. I called Precision and they sent out a representative to inspect the defective spring. They agreed that it was defective and even though it was ten years old, reimbursed me for the money I had spent. This is outstanding customer service and a real blessing to us.
- Jerry Shellhaas
Columbus, OH
Tim was polite and explained the process in a way that was easy to understand. I will use Precision in future.
- Brenda Wickline
New Albany, OH
They came within 5 hours of my call this morning! The guys couldn’t have been any more courteous and knowledgeable. They gave me an estimate, they had suggestions to improve the life of my door system and I didn’t feel any pressure! I would highly recommend Precision Door!
- Christina
Canal Winchester, OH
Mike was very professional, he detailed what he was going to fix on my garage door and took me through the processes. He was quick and did an amazing job!! Thanks Mike!
- Darrel Walentowski
Grove City, OH
Saw advertisements on TV about your service trucks being fully supplied, which was the reason I contacted your company. It was simple to set up an appointment with a LiveChat. Also, to change the appointment, no trouble. Technician was very professional, informed and polite. Work was done quickly and neatly considering old mechanisms (springs, cables, rollers, gasket, etc.) had to be removed and new ones installed. Expectations were met. I was very impressed and would recommend Precision to anyone.
- Ann Serafin
Product:
Pataskala, OH
I was not happy with the garage door opener they installed. I told sales guy that we wanted one that would tell us when the door was opened or closed and Wifi. They did a great job installing the new door but the insulation of the opener and how it works not good at all
- Richard Kennington
Richard, Thank you for speaking with our office manager Chelsea today. We strive on 100% customer satisfaction we will have a technician out to the property on Friday to get this issue resolved and hopefully earn a full 5 star rating from you. If you have any further questions or concerns please don't hesitate to reach out to Chelsea directly at 614-372-5665.
Newark, OH
Dmitri was our tech, he called to announce his arrival time, he asked for details on our concerns and showed up proceeded to explain situation and repair our door. Did an excellent job and finished in a timely fashion.
- Greg Bossart
Dublin, OH
This is the most professional company and best customer service I've seen in a long time. We have had a garage door opener replaced with them and the service follow up was as good as the installation. Thank you. Special mention to Gary, the technician. Knowledgeable and extremely friendly and helpful
- Erin C
New Albany, OH
Pricey. Very polite, looks great, works great. It’s only day one, but I’d expect the repairs to outlast their warranty.
- Bryan Davidson
Product:
Columbus, OH
Very efficient and very nice! Great repair job. Thank you
- Hellen Fisher
Dublin, OH
My garage door was not operating correctly and I realized that I had a broken torsion spring. Called Precision on Friday evening and scheduled a service call for Sunday. Received a call on Saturday morning informing me that they would be able to come out that Saturday afternoon if I was available. David, the service tech, called to let me know when he would arrive. He looked everything over and let me know what was needed and the cost. He and his assistant Austin, got everything installed in a short amount of time and my door is working perfectly again.
- Michael Mandzia
Product:
Lewis Center, OH
Excellent, friendly and professional service.
- Kelvin Trefz
Hilliard, OH
Jason was able to resolve the cause of the door jam, replace the bad parts, and re-align the door in a timely manor. We will using Precision Garage Door for any future door issues.
- Harry Spieker
Lancaster, OH
Thanks to Adam for doing a great job and getting to my home the next day. Adam was a cool guy, super nice and friendly and explained things well to my wife. Best of luck to him and Thank you again.
- Alan Doerfler
Pickerington, OH
Responsive and able to diagnose and fix problem in about 2 hours. Johnny the technician did a nice job.
- Jon Y.
Dublin, OH
The gentleman who came to visit us. Was the same gentleman that repaired our garage door I guess in February of last year. As he was the last time he is a pleasant young man and we laugh and talk and learn about our garage door. Thank you and appreciation. Joan Hanners
- Joan Hanners
Columbus, OH
Always a great company to deal with.
- Jerry Buty
Hilliard, OH
Outstanding response and service by Precision Door Service Columbus and the lead service technician, Gary Lemaster. We are consistently pleased by our relationship with this company and the employees including the appointment scheduler, Colin. Jim and Sandy Rose Hilliard, OH 43026
- Jim Rose
Product:
Hilliard, OH
This is a great company. Good product at a reasonable price, expertly installed. We have asked them back twice for minor issues, one of which was my fault. Their service people were promptly dispatched, were very professional and friendly, and fixed my problem right away at no charge. We are big fans.
- Richard Hodges
Columbus, OH
Patrick Mulligan He took very good care of us. Very polite and customer service was awesome.
- Paula Tucker
Dublin, OH
I got a new garage door and everything went very smoothly. They arrived when they said they would and did a quick job of getting the new door installed. Where Precision excelled even more, though, was in their customer service. A few months later, I had a small problem with the door and they came the next day and took care of the problem with no extra charge. Their folks are very professional and friendly and I can tell they care about customer satisfaction. A very good experience!
- Theresa Donnelly
Product:
Reynoldsburg, OH
Jim was prompt, explained options thoroughly, and finished the job in a timely manner. He was very courteous and pleasant to work with.
- Cheryl Kelly
Reynoldsburg, OH
When my automatic garage door failed to open, I called Precision Door Services because they had provided excellent service on a prior visit. I was given a two-hour window in which to expect my service repair person. About half way into that "window", Jason called to let me know he was on his way, but, since he was on the other side of town, it would take him a while to get to my house. I appreciated that notification and the extra time wasn't a problem for me. I was pleased to discover that my technician was the same young man who had serviced my garage door before. He was very personable and efficient in his work. He also reminded me that I had a service warranty so the call would not cost me anything - nice surprise! I will definitely recommend Precision Door Service to all of my friends.
- Sharon Braswell
Columbus, OH
This is the second time I've employed PRECISION with the same great satisfaction. Just to be clear, this repair was unrelated to the first repair. Regardless, David presented options for my door repair in a pressure-free manor. Seriously, I've used two other repair services. Neither came close to the courteous way in which I've been treated by PRECISION.
- Mark Huffman
Product:
Super quick response. Had a tricky issue and Jason worked on it until we both were satisfied! Professional, courteous, knowledgeable, friendly, prompt service. In this day and age I was overly impressed! Will recommend.
- David Wilhelm