Garage Door Repair in Columbus Metro Area - Page 143

John League

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike our tech arrived within the time window. He was knowledgeable about the problem and made the adjustment on the door travel.

Mark Znedar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walker was an excellent repair man. He patiently guided me through the process of what needed to be done to my door, and I completely understood what was going on. He completed the work quickly. I have been a precision door customer for more than 20 years.

Chris Roebuck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Tom and he was very professional, explained everything he was doing, went over my options, and overall made the process very easy and painless. I could not recommend him enough, Thanks Tom!

James Lawrence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door responded quickly to our service request and fixed our problem to our 100% satisfaction. I highly recommend Precision Door to our friends, neighbors, and family.

Dennis Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have been using and recommending Precision Garage Door of Columbus for years. I had a service call today with Tom Palmer and everything was as I've been accustomed to.He was prompt and did a great job. Besides being efficient he was very personable and explained everything.

Anthony Cundari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bottom Line - Adam H did a great job. I called Precision at 11 AM with both cars stuck in the garage and Adam arrived at 1:30. Slightly over an hour later he had replaced the old ( 5 years and 2 months old) Torquemaster that had failed with a new tested torsion spring system. I also upgraded the rollers to the sealed bearing design and he eliminated the noise that the original installer was unable to fix. Very professional and efficient.

Brian Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Superb service!

Dave Dygert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is our 2nd/3rd house with a Precision Garage door. They did the sale/install/service on our two new garage doors in 2021/2022. Due to our builder not seeming to understand that 'flatwork' concrete under garage door is to be......flat :)..... it had a 1" bow/peak in middle. Precision adjusted the then new GD a few times and then installed an extra thick/large gasket at bottom to make it weather tight. Now, a year later, I finally had the concrete cut out and re poured to actually be flat but then needed the garage door to come down more/seal. Guy came out today was awesome, personable and adjusted it quickly but then also took the time to chat me through a few other things to keep my eye on. We were lucky to find Precision.

Marko Kozjak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our 19 year old door started to act weird so it was time for upgrade. Our neighbors said to give Precision doors a call. Technician Derek came and explained what is causing the problem we were dealing with. He also recommended what would be the best option for us, so we went with his recommendation. He did an amazing work and his attention to details was outstanding. The work was done in timely manner and you have a happy customer here.

Ed Woolum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick Service!! Going to fix problem.

Mary ann Mcinnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response, friendly, knowledgable service. Dustin pointed out what was wrong with the door, what it would take to repair it and then asked me what I wanted to do. I chose to repair (and not replace) and was given excellent advice on how to get the most time out of the repair. I was VERY pleased with everything!

Crystal Rutan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech, Gary, was friendly and very knowledgeable. He arrived just before the stated appointment time started after calling to say that he was on his way. He gave me options for the repair without doing a hard sell. The work was completed in good time, quicker than I anticipated. No mess was left behind. Would I use this company again? Yes, in a heartbeat! This is the type of employee than companies need to represent them.

Penny D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star company. Fair, kind, honest, on time, and genuinely cares about quality work. Precision will always be my first call when I have garage door needs. Shout out to Dave for fixing our garage and spending extra time to make sure everything was working as it should. Thanks for being so awesome!

Sally Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My goal was to book an appt on line. Our need was not an emergency. They have a live chat on line and much to my surprise "David" came same day for service. What a treet!!

Kristi Jensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so beyond impressed and appreciate the service this company did for us. I called early afternoon today for a repair to our garage door. They were able to put me on the schedule for today. Gary (A) called me about 20 minutes later and was at our house 20 mins after that. He diagnosed the issue, gave me 2 repair options and fixed it, all within an hour or less. I have had good customer service from places in the past, but this has to be the best. Thank you so much Gary!! We are repeat customers and will definitely continue to be in the future.

Douglas Graybeal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five star service. My garage door works like new.

Jack Carney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Previous satisfied customer. Dave was friendly , professional and very knowledgeable. Isabelle was quick to respond to our phone call and gave attention to detail. We are happy with our experience. Thank you.

Pat O'morrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision did a great job of quickly coming out and replacing a busted spring! Unfortunately the premium was very high for the experience and as a result will be sure to check around for what I expect to be a better value.

Tom Deckard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm more than pleased with the repair and service PGD provided yesterday. The technician, James, was very professional with his assessment of what was needed and explaining what options were available. If my upcoming surgery wasn't in the way of some of the upgrade options, I would have done so. I did follow some of his recommendations for the repair. It cost more, but I have peace of mind that I won't have any more problems with the garage door. James is a pro, that's for sure. PDG may have cost a little more than other contractors, but their professionalism and attention to details was well worth the cost. I highly recommend them if you want the job done right the first time.

David Russi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gentlemen who came out were on time & very personable. They solved the problem & we’re gone in a short amount of time. They understood what they were working on & explained the workings to me so I,too, understood the problem. As I told the senior tech when he was leaving - this is why you work with quality companies, problems are solved quickly & efficiently (I just called your company this morning) & before 1:00 pm problem solved!!

Scott Whipple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary was our technician. He explained all options to fix the door and helped me decide which one was best for our situation. While he was here, he noticed a couple things that were potential future problems and fixed them as well. He did an outstanding job and I would absolutely recommend this company to anyone needing service.

Debra Mattera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Communication was terrible--service tech told me I had three options to get my garage door working... #1 Good $1155; #2 Better $1515 or #3 Best $1715... no description of what I was getting, only that if I went with #2 it would have a 10 year warranty. So based on seeing a screen on his phone with just the information show above (no details)... I picked the middle #2! After the service, I received an e-mail showing the options listed above with the details of what all was included (first time to know what I was getting)... AND I noticed, the warranty is only for 7 years NOT 10! They have no paperwork, no pamphlet, no warranty certificate indicating what is and what is not covered. Later, I received an e-mail from the owner of the company-asking me to write a review-but if "for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation". So I called, obviously I was not permitted to talk directly to him. I talked with someone who argued with me and told me the office manager would call me back... that was on 5/15,,, NO ONE HAS CALLED! Be careful, ask for proof of what you are getting, know your warranty, ask for paperwork! Hopefully, if anything does go wrong they will honor their service?????

Fred Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe provided great options to correct our prpblem. Your Co. arrived less than two hours from my call to provide service. Please send Joe if we ever need future service. Thanks for your

Barbara M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joseph responded very promptly to my service call. He efficiently repaired the broken spring and provided an estimate prior to starting the job. I was very pleased with his professionalism.

Stacy G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was personable, efficient and timely! Thanks so much for your prompt service!

Brent Devore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom was very professional, knows his job and responded to all of my questions.

Julie Kelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and David did a great job. Thanks, Julie

Patricia Dawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician thoroughly explained what service was needed & what options I had. Work was completed timely & appreciated the quality service.

Alan Cooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Availbility. Education on maintenance. Fast repair.

Michael Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service call was completed by Dmitri Sierra. He provided a quick accurate diagnosis of our problem and finished his work quickly. Our door is QUIET! Nice, quick work.