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about Precision Garage Door
Precision Garage Door of Columbushas received 5663 reviews, averaging 4.90 Stars:
Columbus, OH
Product:
Dublin, OH
Outrageous Very expensive
- Abdulkarim Elhabyan
Thank you for taking the time to leave us your feedback, Your feedback is very important to us and its very concerning to management your feedback about service. We left you a voicemail this morning if you could please give us a call back here at 614-532-2011 at your earliest convenience we would like to go over this and make this right by you immediately.
Product:
Delaware, OH
I called and within a few hours Matt came and checked the garage door and gave me the estimated cost. He fixed it while he was here and it's working like new. Great job. Matt was very clear about what was wrong with the door and was very pleasant to work with.
- Deb Pittenger
Columbus, OH
We were very pleased with the service we received fromMatt Eberly. He explained everything to us and answer all the questions we had. He was a very polite man. Thank you again Matt.
- Walt Raver
Sunbury, OH
Kayne did a wonderful repair. He represents the culture the Precision wants the public see. He could sell the product as well as install or repair. He's a keeper.
- Gary Saltus
Product:
New Albany, OH
Jesse serviced my garage door and he was remarkable! Competent, professional and very personable. He even gave me a can of lubricant and made sure everything was perfect.
- Phill Heit
Dublin, OH
Jesse Burns did a complete maintenance review of my 14 year old garage door. Upon completion of the review he explained everything in detail , prepared a draft of what items needed to be fixed ,with a cost break down and I had the option to choose what work I wanted him to do. I chose the entire package due to age of the door and the supporting equipment. Great service, very professional work and he was a very friendly representative of your company. In the future I will call Precision Door again and will refer your company to my friends as well. Thanks again for a GREAT JOB>
- T. Lyle
Product:
Dublin, OH
Jesse was professional and courteous
- Jason Diehl
Columbus, OH
Joshua Figueroa promptly came in our time of need. He was very informative and professional. He gave us several options to repair or replace, the cost of each option and the pros/cons of each. He was fast and friendly and will be calling Precision Door with all of our garage door needs.
- Aaron Johnson
Product:
Pickerington, OH
Bad experience…. One of our springs broke but the door was still working. I called the night before so we could be on the schedule the next day. Talked to someone about the cost and she told me depending on the spring $65-118 each installed. When the tech showed up it was not the tech I was told or the tech in the email. After he looked at my door, he gave us three quotes. $520, $960 and $1500. The door is not that old and should not need a complete rebuild. Told the tech we are going to get another quote and he said that will be $49.95 for the service call unless we have work done. We then asked him to just do the springs. Looking at the invoice he charged $120 per spring plus a $20 fleet transportation fee???? Total $278.20 when we tried to use the $15 off coupon from the website he said he could not take it because he gave us a good deal and upgraded our springs. This is not a company I will be recommending and I think it awful how they are out to sell something you don’t need. They are not a company that is in your best interest. Stay away….
- Greg Lewis
Thank you for taking the time to leave us your feedback. We would like to address this concern and left you a voicemail this morning can you please give me a call back at 614-532-2011 at your earliest convenience.
Westerville, OH
Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.
- Matt Whitehead
Product:
Powell, OH
They are the best! Knowledgeable, dependable, prompt, and kind!!
- Carolyn Edgell
Reynoldsburg, OH
I called at 3:30pm to schedule a service call for my broken garage door. I was expecting at least a day to get someone out, but Kayne was to the house by 4pm and we had a beautiful new door installed less than 24 hours later! I was impressed by the timely communication and updates via phone & email. Fantastic experience! Thank you!!
- Adam Landis
Product:
Columbus, OH
Excellent Service! Joshua was precise and attentive as well as informative. He is the reason why companies succeed. I will definitely refer all business to Percision!
- Elanore White
Columbus, OH
I chose Precision from a referral of a friend who had a new door opener installed a few weeks ago. I was really surprised when I called yesterday and a technician, Walker, was able to come out around 4:00 PM in the same afternoon. There had been two lightbulbs over the last six months that hadn't just burned out, they actually exploded and sent glass all over the garage. I've never really been happy with the way the door itself was working. It seemed noisy and seemed slow at times and faster at others. Walker went over everything and found some things that didn't seem to be done correctly when I had the garage built last year. I asked him if he would give me an estimate to repair the entire thing in order for it to perform correctly. Again, I was surprised after I okayed the repairs and he was able to replace the opener and repair the other things the same evening. I thought it would be several days to repair. My garage door is now steady and quiet when opening and closing. He arrived around 3:40 PM and was done and on his way by around 7:00 PM. He was very pleasant and informative. He had no problem answering any of my questions or showing me and explaining to me what he was doing. I grew up with three brothers and they were always helping me and showing me how to do things so I've always been interested in seeing how things work. Because of them, I feel pretty self sufficient today. I may be 75 years old but I'm still learning. Walker is a great asset to your company. I will have no problem recommending your company to anyone I know who is having a garage door problem. Thanks for "fixing my garage door"!!!!!!!!! Judy Squeo
- Judy Squeo
Canal Winchester, OH
Work was done to my satisfaction. Thank you for your quick response
- Donald Losasso
New Albany, OH
The technician replaced springs on 2 of the 3 garage doors, replaced all of the wheels/bearings, and tuned up all three door openers. He did an excellent job. Very professional, personable and skilled. We truly appreciated the end product. I highly recommend this company.
- Howard Levitin
Pickerington, OH
Everything needed to be replaced except for the door. Kayne was the technician. He was very knowledgeable. He explained clearly the problems so that I could choose the best solution. On completion, he showed me all of the new parts and explained how to operate the equipment. I’m very pleased. I would recommend Precision Door to family, friends and neighbors. Thank you Kayne, what a great job you did!
- Jeanette Adkinson
Canal Winchester, OH
Working w Precision Door is a dream come true. As far as I'm concerned there is no competition & there doesn't need to be. From step one they've been expedient, punctual, knowledgeable, personable, & our rep, Dustin, has been absolutely wonderful, explaining everything in great detail to make sure a less knowledgeable person, such as myself, understands, which I sooo appreciate! I also love how they try to send the same rep out to inspect & do the repair, if done separately, as was done for us. Dustin fixed our door in record time & it sounds so much better than it did before! He also let me do a trial run w everything including our garage door openers after to make sure it all worked, & it did beautifully. Their options for payment plans have also been so helpful in that we could go ahead & thankfully get this done. I truly thank Mr. Rapp, Dustin, the appointment setters, & everyone on this truly amazing, winning team. Sorry for the length of this but it's needed to outline all the fantastic features of this company & it's workers. Kudos & gratitude to you all! ????
- Sara Smith
Blacklick, OH
I would like to say we had a great experience with your tech Kane today. He is an outstanding employee very nice, very concerning and did everything he could to help us out.
- Ken Shannon
Product:
Powell, OH
Prompt response, excellent service, the job was done very quickly and professionally, and on Sunday! Thank you!
- Natalie Koganova
Westerville, OH
The overall experience was outstanding. Our service person was very professional and gave me great options to take care of our needs.
- Dave Williams
New Albany, OH
This was my first experience with a garage door problem and it was a very positive experience. My technician Gary was excellent. He explained to me what was wrong with my door and showed me what he was referring to. I greatly appreciated him and your company for the quality and professionalism Gary showed while working on my door. Thank you.
- Nancy Borowy
Product:
Canal Winchester, OH
service tec was very nice and explained the process be for he started. I would recommend your services to a friend. Thamks for your help.
- Earl Cathers
Westerville, OH
We were impressed from the time we called with the problem to a technician coming out and fixing the problem was a total of 2 1/2 hours. The quality of service we received was excellent! Will refer friends to Precision.
- Shawn Minke
Groveport, OH
Tim Jr. came out on 10/29/2020 and did a check on my garage door. He install a new garage door opener and checked everything else. Tim explained everything about the opener to us, he even programed the cars for us. A very pleasant young man. Thanks you for a job well done
- Phylis Blanton
Service Provided:
Product:
Technicians: Tim Tomlinson Jr
Columbus, OH
dI needed my garage door system fixed. A young man named Walker came and looked into my situation. Since my prior work had been done by Garage Door Service the motor was theirs. It was a circuit problem. Being on a strick budget, I could not afford a new one. Walker walked me through all of the senarios and I ended up not fixing now. There was no charge and the technician was wonderful I would recommend Precision to anyone for honest estimates and excellent service. A definite 5.
- Marget Arndt
Johnstown, OH
I called Precision Door after another company that I had called said that they could not meet their time that I had scheduled between 12 noon and 2 PM. They called to cancel at 11:45 said it would be 2 days to get to me. Precision said they could get to me between 4-8 PM. They called back in 15 minutes and showed up less than 1 hour later. All the work was done by 2 pm. Great service, good prices and everything works well. Go with these people!
- Brian DeHart
Westerville, OH
From talking with Amanda to schedule repair to Walker explaining various repair options to Walker completing repairs, the process was very easy. The call and repairs were on Sunday. Parts in the truck and all the necessary tools to complete. Door working well. Thanks
- Larry Walden
Canal Winchester, OH
Great install very professional. Megan was great and the installer was awesome.
- Mark Franklin
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Good work quick service Would have love to seem. Select of door and not buy the cheap door. Or different color. Or style. The installer were very professional and kind. New his job. Thanks for your service
- Willie Farris