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about Precision Garage Door
Precision Garage Door of Columbushas received 5556 reviews, averaging 4.91 Stars:
Columbus, OH
Galloway, OH
I’m pleased with my 8x18 garage door and opener installed 2 1/2 years ago. Installers were professional and did a good job. My only concern is my springs wore out in 2 1/2 years under normal use. Time will tell if the springs where under sized or defective.
- Rich Lawless
Columbus, OH
Gary came out to replace a broken spring and rollers. I was very satisfied with Gary’s professionalism , quality of work, and how he explained what was needed. My only complaint is after receiving my invoice via email after the work was done, I see the amount that Precision Door charged for roller is $20 a piece. For reference, what appear to be the same part can be bought for about $20 for a pack of 10. I understand there is always a mark up on parts, but 10 times cost is way excessive. I feel I was over charged by about $300 for these parts. That’s quite disappointing. Again, Gary was great and highly recommended. The over charge for parts, not so much.
- Jacob T
Thank you for taking the time to leave us your feedback. We offer 100% customer satisfaction and we would like to further discuss your experience with us . I left a voicemail this morning if you could please give me a call back at your earliest convenience.
I received a call from Chelsea this morning to discuss my review and the work which was done. They offered to refund a portion of the cost of the rollers. That is prompt and great customer service. Well done. Five stars.
Johnstown, OH
We needed a installation of a garage door opener. Our installer was did a great job.
- George Herald
Product:
Canal Winchester, OH
High integrity customer who doesn't like writing reviews like this. Tech arrived, inspected and recommended. I discussed my needs and desires with him. We needed springs, bearings. new bottom door seal and a new opener. Verbally quoted me $1300.00 After I picked myself up off the garage floor, I still needed this done. Approval to proceed was given. Work done to satisfaction, however the markup for the opener was outrageous and I spent $140 on a rubber strip that I helped install on the bottom of the door. Tech came to me with the final bill; $1479.00 So, enjoy the Bahamas or wherever you vacation. I called Precision hoping for highly intelligent diagnosis, and I received that, along with a charge that I feel was outlandish.
- Richard Miller
Thank you for taking the time to leave us your feedback. I did reach out and left you a voicemail with our contact number, if you could please give us a call back at your earliest convenience we would like to further discuss your service experience, Thank You.
Product:
Pataskala, OH
I found the company on the internet due to my opener was not letting the door to go down
- Brenda Wallis
Product:
Dublin, OH
As always, very impressed by the amazing service Precision Door provides its customers!
- Jennifer Zinsmaster
Product:
Columbus, OH
Great service. Quick response. Kayne was super. Explained the whole job well.
- Ted Lacy
Dublin, OH
Kayne did an excellent job of explaining all of my options for a new Garage door opener and what repairs should be done for the garage door, He was fast and efficient with the installation and did a very good job of explaining the operation of the new garage door opener and showing us all of the repairs that were done to the garage door. We were very pleased with his performance/
- Gilbert Albee
Product:
Columbus, OH
Anthony was the installer who arrived and completed the job very professionally and courteous. Would definitely request the same installer for future garage door repair! Good company.
- Tyrone Stevenson
Westerville, OH
We have used Precision for many years and always get a prompt response, knowledgeable technicians and quality products and services. Highly recommend them!
- Janet Garlock
Reynoldsburg, OH
I called late afternoon and they were there the next morning. Great service. Technician Anthony was very personable and did a great work in quick time.
- Corey Starkey
Product:
Pickerington, OH
I discovered my garage door spring was broken late on Sunday. After sending out requests for estimates through Home Advisor and Angie's list, Precision Door Service was the first to call early Monday morning. They came out and replaced the spring within hours and for about half of what Home Advisor estimated. I would highly recommend Precision Door Service for this type of repair.
- Tom and lori Marthaller
Product:
Columbus, OH
Very good service and restored garage door performance to your original installation.
- Frank Oyster
Dublin, OH
We called about 10:30am, got an 11-1 window. Anthony our tech was here by noon. He was very nice. Installed opener, outdoor keypad, 2 safety laser-eyes greased/adjusted everything and programmed 2 car fobs. When he was done (in a very short time) he asked us to lower door...I thought it didn’t work...it was SO quiet. He did a great job. He needs to remember to install a lightbulb in new openers however...we had to do that ourselves. We used your company in 2012 for a new spring and they came out at midnight!! So that’s why we called for this issue today. Will recommend and use your company again!
- Bill Phillips
Product:
Columbus, OH
It was Sunday, I called... They were here within 2 hours. Inspected my door. Informed me that they were not the right people for my particular job!!! Took 20 minutes finding the right people then wrote down there name and numbers for mr. Get this, when asked what I owed them was informed (0) nothing!!!! The man was here for over a hour and charged me nothing!!!! When I need a New Door I'm calling Precision no doubt!!!!!!!
- Brian Blake
Columbus, OH
I had 2 different friends refer precision garage door service, so I gave them a shot. They were Awesome, was more than impressed, I would highly recommend this very professional company. Thank you Timothy and Precision!
- Thomas Mcdonnell
Product:
Delaware, OH
I chose Precision Door Service because of speedy reliable service. This was my second time and was impressed again.
- Robert Ford
Hilliard, OH
Excellent! From Chelsea who coordinated my service call to Tom who handled my service. My issue was quickly and efficiently resolved and both individuals were completely professional. I have used Precision for many years as they never let me down. I highly recommend Precision to new customers as they will resolve your problem quickly and honestly.
- Diana Dockman
Westerville, OH
My garage door was not opening correctly, and the problem was difficult to troubleshoot. Dustin came out and provided excellent service. He figured out a way to adjust the door, and it is now opening quietly and smoothly for the first time in months.
- Jennifer Z
Columbus, OH
Kayne was outstanding professional and courteous and easy to work with. Definitely a valuable asset to the team.
- Dan Kerchner
Product:
New Albany, OH
Great customer service, very responsive and professional! I would recommend.
- Kimberly Kelly
Columbus, OH
I have always used Precision for the quality of their products and service. Our technician, Tim Tomlinson was very efficient and friendly.
- Steve Heft
Columbus, OH
Absolutely amazing service! Fast, efficient and knowledgeable on work required. Dustin educated me on future routine maintenance and was incredibly friendly. Highly recommended!
- Makenzie Lewis
Westerville, OH
Great greeting and responsiveness! They were able to get me in the day I called. Walker the technician Started @ 5 accessed work that needed to be done, made good safety And enhancement recommendations. He didn’t leave until the work was done! Thanks.
- Greg Boll
Service Provided:
Product:
Technicians: Walker Furpahs
Pataskala, OH
Precision Door came out, and the owner Jim installed our new garage door opener and motor. He was professional and on time. His work was thorough providing us with different options explaining things we would need to replace now and work we could do now but could address later. The work was done efficiently, and the installer was knowledgeable about explaining how everything worked. We were pleased with the work and would gladly have Jim and his company return. Excellent work!
- Mike Droesch
Product:
Grove City, OH
Great job ! Price was a little high but well done work.
- Aaron C
Columbus, OH
Within 24 hours of my garage door breaking, I had an appointment set, a technician out, the door assessed and repaired. Very impressed with the professionalism, friendliness and knowledge. Highly recommend.
- Sarah Stone
Columbus, OH
I was very pleased with the technician he was very knowledgeable and professional. The 3 star rating is no reflection on the tech but on the cost of the service. I would have gotten other quotes if were are dealing with Covid-19. It was truly sticker shock however I will say I was able to get same day service that was also impressive. I thought I was just getting maintenance done which is what the service was again I thought the cost was extremely high.
- Sheila Fair
Thank you for taking the time to discuss your experience with us this morning, we offer 100% customer satisfaction. We strive to get a full 5 star rating from you in the future. If you have any other questions or concerns please feel free to give us a call.
Product:
Hilliard, OH
My garage door stopped working, of course the car was in the garage. Called Precision on a Saturday night the service man, Tim, was there before 10 the next morning. He gave me two options, fix everything, or fix just what was broken. I wanted everything fixed or replaced if it was worn or broken. He completed the work in a timely fashion and left no mess. Made sure the door was working properly before he left and put in two new light bulbs in my garage door opener. Would recommend Precision to others in my condo community.
- Shirley Boggess
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Kayne was extremely professional and knowledgeable! He gave options and answered my questions completely.
- Kevin Scott