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Dylan Farrington
Average: 4.74 stars
Dylan Farrington's Bio:
Delaware, OH
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Delaware, OH
This was our 2nd time using Precision for 2 different issues. The service response and repairs were quick and affordable. We had Dylan as our tech today, and he was everything you wanted for a house call repair. Prompt with good communication, professional, knowledgeable, and nicer than he had to be. He provided us with his assessment, provided solutions to hit our budget, then completed the repair in a very reasonable timeframe. We recommend Precision, but highly recommend Dylan.
- Chris J
Columbus, OH
Precision sent someone out almost immediately after requesting help, which was great. A quote for new springs over the phone was $100-$300. As someone who is very novice and not knowing much about garage doors I was talked Into replacing more than just the spring because the rep Dylan “ Didn’t feel comfortable putting new springs on what I already had”. I appreciated his outlook as the “ Professional” in the room and agreed. Once he finished, he then mentioned I had a bad motor which would be another $600 to fix. This was interesting because the motor was not a problem before. I politely declined and had my father come look at the motor who was actually able to fix it in three minutes and asked who had altered the force adjustment dial (obviously was not me I didn’t even know that existed). I probably paid double what was really needed for my style of garage after expressing I didn’t need anything fancy over and over then was going to pay an attritional $600 for something that wasn’t even broken. Precision refunded my entire amount completely within 72 hours of calling in explaining the situation but the field manager will not call us back unfortunately.
- Fallyn Stephens
Newark, OH
springs broke and trapped my car in the garage. locals could not get here till next week! googled garage doors, went to thewebsite and bam! they showed up in 90 minutes. fixed everything and left. professional, courteous and friendly.
- Tim Ryan
Groveport, OH
From new door opener and garage door installation to a recent repair, I have been impressed by the detailed product knowledge, professionalism and efficiency of the technicians who have exceeded my expectations. I highly recommend this company and its employees.
- John Humphrey
Pataskala, OH
My technician was truly amazing but the price for the spring felt like I was getting screwed. 1039.00 for a spring and service was truly outrageous.
- Laura Cardoso
Grove City, OH
tech was on time and very professional. He serviced the door quickly and described what he was doing. We were very happy with the service
- Frank Paynter
Johnstown, OH
The Technician who came out was fast, friendly, very professional and extremely nice. I would definitely recommend Precision Door.
- Lacey Rogers
Columbus, OH
I loved the online scheduling and prompt service but the quote to repair was QUITE a bit higher than what we expected. (About double what we had researched for typical cost.) We called another reputable provider who did the repair same day within our price expectations.
- Aaron S.
Westerville, OH
Dillon was my service man. He was absolutely outstanding! Dillon came early because he got done with another job. He called and let me know that he was available. I appreciate this courtesy. Excellent customer service! He is skilled and knew exactly what was wrong Precision garage door. They stand by their products. I was still under warranty. They also have a outstanding warranty. I have been a customer for a long time.
- Jordana Shakoor
Columbus, OH
I normally don’t give five stars, but this is pretty close. The service was excellent. Dylan was professional and very courteous and forthcoming. Kat was professional and courteous as well. I had to change my schedule and was surprised to get same-day service. A pleasure doing business with this company.
- Mark Phillips
Hilliard, OH
Wonderful service man! Personable, knowledgeable and fast. Great job replacing a broken spring, allowing us to open the garage door. Great job!
- Gary Burgi
Westerville, OH
Technician came over early from a previous job. Very personable, great service. He gave me options.
- Karen Greenawalt
Columbus, OH
I'm really frustrated that I put new garage door opener by follow instruction and it's wont let me to open or closed with remote or on wall button. Then I decided to contact Precision garage door service to come and help me to figure out what did i wrong then in a hours he found the errors and fixed it...now its work with remote and button on the wall... Thank you for your service and we will definitely to contact you guys if we have any problem with garage door or another.
- Katey Briggs
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Technicians: Dylan Farrington
Hebron, OH
5 Stars to the precision door crew that came and fixed my commercial garage door. The online scheduling and text info was great. Will definitely use them again. The crew that showed up was professional and knew their trade. Thank you.
- Jeffery Robb
Columbus, OH
Dillon and Joe did an amazing job. The door has never worked so smoothly and they were polite, courteous and punctual. We appreciate them doing their best work for us.
- Mary Whitehead
Grove City, OH
Very happy with the quality of work that Dylan performed for us on a repair. Placed a work request on a Monday night, door was working the next day. Dylan was a terrific representative for your service! Thanks again!
- David Bennett
Worthington, OH
Great service from Precision Door. Dylan, our technician was timely and professional. Broken spring was replaced in just over an hour and door works like new! We would definitely use Precision again for any garage door issues. Many thanks!!
- David LaHue
Canal Winchester, OH
The garage door needed new cables, and the repair technician did an excellent job. I’m very happy with the quality of the work and the final outcome. However, the initial quoted price for the cables and rollers was nearly three times higher than what I ultimately paid after negotiating. While I wish I hadn’t needed to negotiate so much, I am satisfied with the service overall.
- Neel R
Canal Winchester, OH
Happy with the installer and his explanation of the problem. My only issue was that when you sign with your finger nail you do not get a copy of the paperwork. I thought it would be on the internet the next day but it wasn't. I called the office and after 2 calls I was sent the paperwork I needed.
- Mel Walcutt
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Technicians: Dylan Farrington
Grandview Heights, OH
Our garage door keypad was not working. I called Precision Door first thing in the morning and they sent Dylan out that afternoon to replace it. Dylan was kind and very professional. It only took him about 30 minutes total. Our experience with Precision Door was excellent! We highly recommend them!
- Leslie OBrien
Grove City, OH
Outstanding technician Mr.Farrington. Our 18 year old Sears Craftsman 1/2 hp single garage door opener motor stopped working correctly. Dylan had everything he needed on his truck to replace and install new opener, rail, two wall units indoor and outdoor and two new push button controls for his and her car. I called Monday around 01:30pm hoping for a Wednesday or Friday appointment. Girl in office offered up an opening today Monday from 04:00pm - 08:00pm. Of course I said today. After working three hours in hot hot garage we now have a perfectly quiet working perfect garage door opener. Yes my wife talked to him as he was working which stretched it out a little but I couldn’t be happier. Thank you Dylan. Pleasure meeting you. I hope all your technicians at Precision Door are as friendly and professional. Yes replacement cost was a little expensive but it needed done. Thanks again for a professional repair. Jeff.
- Jeff Appel
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Technicians: Dylan Farrington
Hebron, OH
So fast and on a Saturday too!
- Tom Edwards
Blacklick, OH
As Promised, my garage door was under a 5 year warranty from the work that was performed. About 5 months after the initial repair, the door started squeaking loudly. I called Precision and they came out the very same day and fixed the problem at no charge. Thank you for the prompt and great service. I would recommend Precision for your garage door needs. Best, Dan
- Dan Zevchik
Precision was able to send a technician out the next day...a Saturday. Dylan Farrington called before coming and arrived when we expected. He was very efficient in his work. He showed us the problem and other things that could use attention, putting them in order by urgency and showing us the prices. There was no pressure...Just facts. The repairs were done well and we felt very comfortable with him in our home. He was friendly and thorough.
- Dave Nungesser