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Precision Garage Door of Columbushas received 5441 reviews, averaging 4.90 Stars:
Columbus, OH
Westerville, OH
Repairman was Pat. He was on time and quickly figured out that a sprocket had broken. He replaced it along with putting 2 new light bulbs in the overhead. He was very friendly, answered my questions, and left no mess!
- Jane Schott
Circleville, OH
This was a follow up visit after a garage door installation in early 2022. The technician made an adjustment to the weather stripping at the base of the garage door. The technician was courteous and professional!
- Patricia Klitzka
Grove City, OH
Our tech was Josh I believe. Very kind and informative. Repair was very timely and complete. All issues were addressed and thorough. Would definitely recommend.
- Maureen Richardson
Columbus, OH
Our technician, Pat showed up earlier than scheduled and was polite, professional and knowledgeable. Thank you for your prompt response and same day service. Lois S.
- Lois Sunderland
Groveport, OH
Our opener system was inspected and given a clean bill of health a few months ago by another vendor so I was surprised when there was a malfunction. Derek Mason conducted a thorough inspection and it became evident it was time for heavy but only necessary maintenance. New springs, cables, opener, etc. were in order. Trust the recomended system overhaul will provide many years of trouble free service. Thanks Derek Mason!
- Greg Keller
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Technicians: Derek Mason
Circleville, OH
Job was completed on time and the problem was solved that day. Joe was very helpful in explaining what was needed and why. I would definitely recommend Precision for this type of repair.
- Dianne Karlowicz
Columbus, OH
Our Service Tech Jason was great today; helped us with programming one of our garage door openers to help us out too and was very persistent with it! He was polite, kind and helpful, as well as well-spoken. Thank you Jason!
- Stacy Mcvey
Pickerington, OH
A friend had used Precision Door for her service, so I called them. They were professional, got quick service, explained everything to me in language I could understand, and provided with options for the repair of my garage door opener. They were able to complete the work that same day. Very please with everyone I talked to and with their service.
- Joann Seaman
Utica, OH
Prompt service
- Al Shoemaker
Blacklick, OH
Dustin was great - very personable, knowledgeable and helpful. A new unit to replace our current garage door opener was needed and he was able to take care of the installation and setup on this one visit. He even helped program the car remote. Great Job!
- Pam
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Field Manager: Dustin Keaton
Canal Winchester, OH
I had randomly picked Precision Garage Door a couple of years ago because they advertised 24/7 service. I was so pleased with their work, that it wasn't hard for me to call them when I had difficulty again. Once again, I was pleased beyond belief. First I was quickly able to schedule service that met my schedule (I work night shift). The technician (Joseph Long) was awesome! Called before he arrived, had a smile on his face when he arrived, went over EVERYTHING, and went over multiple options. My garage door was 25 years old, and even tho I decided to replace it, that was not the first thing offered. I was told what I could do to do only the necessary repairs. When I expressed interest in replacing it, I was given 3 options and the benefits of each were explained fully. I NEVER felt that I was pressured to purchase a new opener. The work was done quickly. He had to move some things in the garage to do the work and replaced them exactly the way that I had them without a complaint. He went over everything with me and made sure that I understood everything. He was pleasant, professional, personal, and truly looked like he really enjoyed what he was doing. I was once again completely satisfied with the entire process, including the price. Should I need help with my door again, I won't hesitate to call Precision Garage Door again. I couldn't be happier. They are an example of excellent customer service that could be an example for many! Thank you, again, Precision Garage Door!
- Nancy Gillilan
Product:
Williamsport, OH
On December 3rd we had two Genie Belt Drive door openers installed by Technician Walker. But prior to installation, Walker did a very thorough inspection of the door springs and safety features. He found the door spring bearings were getting bad, the springs themselves were getting weak(Walker demonstrated to me how the doors would roll down because the springs weren't supporting the doors properly), and the bottom door seals were extremely bad,in need of replacement. Walker showed me my options so far as the opener and repairs would be. With Walker's advice (and without any pressure) I decided on what to do. I called Precision Doors because lightning struck very close to our house and burnt up a Sequencer Assembly on one of my two doors. I was originally going to replace just the one opener, but since they were 24 years old, I decided to have Walker replace both openers and make any repairs necessary (springs and door seals). I had screw drive Genie openers, but I had Walker replace both with the Genie Belt Drives. They work fantastic, they're extremely quiet and I really like the wireless wall buttons. Walker did a fantastic job. He is very knowledgeable (I worked as a technician in industrial maintenance for almost 40 years, and I have worked on overhead doors in the industrial world, so I could tell that Walker knew his stuff) I would recommend Precision Doors and especially Technician Walker to anyone in need of garage door repair or replacement. Thanks Walker for doing such a fantastic job. I am very, very pleased.
- David Brown
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Technicians: Walker Furhpas
Dublin, OH
We found the website just by searching the Internet. Precision set the appointment, showed up early, diagnose the problem, shared the options with me, and fixed it within an hour. Their service is really really good.
- John Rucker
Alexandria, OH
The serviceman’s was prompt and arrived exactly when he said he would. Very courteous and had the door operating like new in no time. He was very pleasant and respectful. Very nice to have someone that professional. Thank you.
- Debra Bilderback
Westerville, OH
I identified broken spring on garage door, could't get my car out. called Precision and had a response. Repairment came and replaced along w/ other spring. Bottom line: he was here for 10 minutes. fixed it and charged me $589.00 w/ senior discount. I think we were taken advantage of and been had by the serviceman. I don't think this was fair ! By copy of this letter to BBB, they will be advised of this ripoff and will also be posted on social media. Springs are available for $ 100/a pair. This is what i would call a daylight robbery.
- Jim Claflin
Jim, we appreciate you taking the time to speak with our management team, we value you taking the time to leave your feedback and hope we were able to make this situation right by you as we strive to provide our customers with 100% customer satisfaction. If you have any further questions or concerns please feel free to reach out to our management team directly.
Columbus, OH
My garage door broke late afternoon on a Friday. Precision got a technician out next day, Saturday. The tech Patrick did a great job replacing all the wheels that were original , 31 years old. Garage door opens and closes smooth now and much quieter. He was kind enough to offer me a $15 coupon off the price. Highly recommend the company I will definitely call them in the future if needed
- Angela Garrett
Canal Winchester, OH
Jason was very polite upon entering our home and greeting us. Once he did his assessment of what was going on he was very honest and extremely knowledgeable about what needed to be corrected and/or replaced. He had everything changed out and working better than we have ever experienced since owning our home, it took him what seemed like no time at all! We are very happy and satisfied with his work, we will recommend Precision to anyone we know that is having issues with their garage door!
- Jeff Wheeler
Product:
Columbus, OH
Extremely responsive, timely, and tidy. My spring and cables broke over the holiday weekend. I called their office at 1pm on Sunday and a Technician arrived by 2pm. Jason O. provided a few pricing options (good, better, best) to us and explained what each option included. Once we selected the option we wanted to move forward with, the technician replaced the old spring, added a new spring, replaced the cables, and reprogrammed the opener. He completed everything within an hour and half of arrival. It seemed a little pricey, but the repairs addressed the worn parts that caused the issue and it was addressed on a Sunday. The technician was very knowledgeable and wasn’t pushy in selling something that wasn’t needed. Jason O did a great job!
- Kevin Jackson
Product:
Pickerington, OH
Competitive pricing, but service and warranty is why we chose Precision Garage doors. Derek M came out for a simple service call and went above and beyond our expectations, to make sure we were satisfied. Attention to detail is on point!
- Mark & cathy Pusecker
Pickerington, OH
I chose Precision Garage Door from my Google App. Jason Daring, the technician who inspected and diagnosed the problem with my existing opener installed a Genie opener. Jason was very courteous, respectful, knowledgeable and professional! I am very happy!
- Mary Marzluf
Columbus, OH
Johnny knew what he was doing. Analyzed the problem and fixed it. Polite, clean and personable.
- Michael Peterson
Columbus, OH
Tim was awesome. He was honest, polite and explained the problem.
- Catherine Grossman
Pickerington, OH
Outstanding service! Gary was very helpful, extremely knowledgeable, and a nice guy. I would recommend this company.
- Mike Flugge
Pataskala, OH
my experience on monday was great.Tom pointed out the problem,and took care of it in a timely manner.kind and polite attitude and explained what to look for in the future.i would consider anyone who needs a new garage door or repair call Precision doors,a name you can trust.thank you.
- George Moore
Dublin, OH
Influence fromTelevision Commercial. Technician was knowledgeable, competent, responsive and friendly!
- Steve Gunder
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Columbus, OH
Really appreciate their timely service to a warranty issue. Technician was great and walked us through everything.
- Kyle Strahler
Dublin, OH
Adam was kind, thorough, arrived at the scheduled time and completed the replacement of the spring plus replacement of the bottom door seal in a professional manner. Plus, there is a warrantee attached to this service which had never been my experience previously from other companies. Precision will definitely be my choice for future issues. I am also impressed that they have a photo and short bio of the service people, which they send by email prior to the service time - so you are sure that you are admitting the appropriate person to your garage!
- Naomi Tokar
Product:
Powell, OH
A huge two thumbs up! David Crowe called to tell us he was on his way. He assessed the problem. Actually there was no problem. We thought one of the springs had moved along the rod. He explained that the two springs on either side of the rod were different lengths and that this was by design. For each question we had, David provided a clear answer. We know little about garage doors and he could have sold us something and we would have been none the wiser. I can't say enough good things about Precision and will highly recommend this company to others. Btw, David is definitely a keeper! What a nice guy!
- John Brula
Columbus, OH
I called Precision for an emergency garage for repair on a Sunday evening. Joseph L., the technician, was professional and friendly. He took the time to explain the repair to myself. Joseph worked efficiently. I appreciate his professionalism and will be using Precision for other garage door needs in the future.
- Theresa Knapp
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Dimitri was here before and did a wonderful job. He replaced our keypad today, and just as I expected, worked quickly and made a good repair. When something else happens, I’ll call you first.
- Dick Moore