Garage Door Repair Reviews in Columbus (Page 53)
Precision Garage Door of Columbushas received 7668 reviews, averaging 4.90 Stars:
Westerville, OH
Pataskala, OH
Very customer service oriented from the front office to the field service agent who was excellent. He was timely, explained everything in detail but simple terms. Finished the job in estimated time and very professional.
- Fred Booker
Columbus, OH
Appointment was made promptly and the curse of our old unit was eliminated.We didn't know how aggravating a faulty opener could be and Tim solved it for us.
- Martin Stewart
Columbus, OH
I loved the online scheduling and prompt service but the quote to repair was QUITE a bit higher than what we expected. (About double what we had researched for typical cost.) We called another reputable provider who did the repair same day within our price expectations.
- Aaron S.
Westerville, OH
Dillon was my service man. He was absolutely outstanding! Dillon came early because he got done with another job. He called and let me know that he was available. I appreciate this courtesy. Excellent customer service! He is skilled and knew exactly what was wrong Precision garage door. They stand by their products. I was still under warranty. They also have a outstanding warranty. I have been a customer for a long time.
- Jordana Shakoor
Derrick and his helper were great to work with.They inspected the door for any issues, made recommendations with priority for the repairs. They had all of the parts on the truck and upgraded the door components along with installing a new opener. The door is quieter and runs smoothly.
- Richard Sandor
Delaware, OH
We had an excellent experience from start to finish! Great price too! We got 3 different quotes for doors on our new pole barn and they were $2k less than another company for the exact same doors. Highly recommended!
- Mary Ann McGreevey
Mike did a great job explaining the issues with our system and options for repairs. Repairs were completed quickly and he left the workspace clean and orderly.
- Dawn Watson
Grove City, OH
Knowledge friendly man. Dave was excellent and took care of our needs.
- John Obrien
Westerville, OH
On line customer satisfaction rating for the Westerville area. Dereck called before hand, arrived on time with a helper. After inspecting the garage door and opener, he went over the details of his finding with me then came up with a priority list of repairs and options for the repairs. He and his helper installed the upgrades to the door and track along with installing a new garage door opener. The door is running quieter and seems more stable than before. All around a great job by this team.
- Richard Sandor
Service Provided:
Product:
Technicians: Derek Mason
Was wonderful
- Rena Parrill
Westerville, OH
I had an issue with my garage and have seen advertisements for Precision Door for same day service. I called and had a great phone call to set up a repair appointment. Tim the technician was awesome. He looked at my problem and also did a safety inspection. Discovered that my opener was not in great shape so he gave me a price to get it back to new. It looks great and is so much quieter to operate. Great customer service and company to work with. I will definitely recommend you to anyone that asks. Thanks
- Kathleen Whittaker
Service Provided:
Product:
Technicians: Tim Tomlinson Jr
Great service. Knowledgeable, professional and friendly technician. Would definitely use their services again.
- Janice Piira
Westerville, OH
The repair man was right on time and diagnosed the problem I was having with my current door opener which was a fried circuit board and recommended a new opener. He removed the old one and replaced it with the new one and did a very good job. He was easy to work with and seemed very knowledgeable. I don't know about price because I didn't have any other quotes but was a bit more than I thought it would be.
- Richard Murray
Dublin, OH
I have always heard of the great service and quick response time by Precision. You did not disappoint!! You arrived less than 3 hours after I reached out for service and offered a few options prior to doing the work. Not only was my spring issue taken care of, but a general lube and tuning of the garage door mechanics was performed.
- David Rowe
Product:
Columbus, OH
We've always been very satisfied with your company. Our installer, Bill, was professional, personable and efficient.
- Chuck Kraemer
Product:
We had issues with our motor that was recently installed. I called Precision and they had a technician come out that same day. Joshua was the garage technician that came to our home. He was very professional and personable. He worked on the unit and replaced the entire mecahnism (under warranty) without hesitation. I would highly recommend this company. Precison has impressed me from the initial call to the service department to the install work! Would 100% recommend! Thank you Joshua!!!!!
- amy Holman
Granville, OH
The franchising fee isn't worth it. Needed a new opener and parts, basically needed everything replaced except the tracks and the door itself. They got it done good and fast, but the bill for this came in at $4927. The tech they sent was very friendly and excellent to work with, was able to negotiate $750 off with him after the fact, service was fast and great. Not worth the premium plus plus pricing though. I badly wish I would have shopped around. Probably could have got it done for half the price. Included my invoice for reference. Note that installation time is included in the parts quote. Took the tech 5 hours to complete. I think a high end pricing for this job would have been $3500; since it was done fast and good I would have happily paid that and left a 5 star review. Parts online looked to cost about $1500 tops.
- Zachary Johnson
Installer was great, very professional, knowledgeable. Very fast service but the price was very high
- Dave Sorg
Columbus, OH
Remote repair
- John Harmon
Columbus, OH
Matt did an excellent job!! He diagnosed the problem quickly, gave me several options, and fixed my garage door beautifully. I highly recommend precision garage door service and will call them for any future needs!
- Cathy Bradshaw
Columbus, OH
I normally don’t give five stars, but this is pretty close. The service was excellent. Dylan was professional and very courteous and forthcoming. Kat was professional and courteous as well. I had to change my schedule and was surprised to get same-day service. A pleasure doing business with this company.
- Mark Phillips
Columbus, OH
Showed up that day and fixed it completely.
- Andy Schneider
Columbus, OH
We had worked with Precision before. Wonderful service
- Debbie Cook
Product:
Westerville, OH
Carlos arrived on time, quickly found the the problem and had it repaired with in an hour. They were very professional and friendly. would use them again.
- Kelly Stapleton
Grove City, OH
The work (replace 2 garage door springs and 3 hinges) was done quickly, and as far as I can tell, properly. The total cost was way higher than what on-line estimates indicated it should be to the extent that I felt I was taken advantage of because I was a senior citizen.
- Steven Mills
Columbus, OH
I can’t say enough about our experience with Precision Door. Tim went above and beyond our expectations. He explained the process and gave us suggestions that would best fit our budget. The repair was fixed in a timely manner..and on a Sunday!
- Jessica Spagnoletti
Columbus, OH
Great service
- Joe Cleary
Johnstown, OH
More than met our expectations, from phone call to request estimate till new doors were installed. Couldn’t ask for better service.
- Julia Peterman
Canal Winchester, OH
Great experience!
- Trent karshner
Extremely pleased with the service. Your service people explained everything before and after. Definitely will use your company again.
- Donna Yinger