Garage Door Repair in Columbus Metro Area - Page 195

Jason Diehl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jesse was professional and courteous

Aaron Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua Figueroa promptly came in our time of need. He was very informative and professional. He gave us several options to repair or replace, the cost of each option and the pros/cons of each. He was fast and friendly and will be calling Precision Door with all of our garage door needs.

Greg Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bad experience…. One of our springs broke but the door was still working. I called the night before so we could be on the schedule the next day. Talked to someone about the cost and she told me depending on the spring $65-118 each installed. When the tech showed up it was not the tech I was told or the tech in the email. After he looked at my door, he gave us three quotes. $520, $960 and $1500. The door is not that old and should not need a complete rebuild. Told the tech we are going to get another quote and he said that will be $49.95 for the service call unless we have work done. We then asked him to just do the springs. Looking at the invoice he charged $120 per spring plus a $20 fleet transportation fee???? Total $278.20 when we tried to use the $15 off coupon from the website he said he could not take it because he gave us a good deal and upgraded our springs. This is not a company I will be recommending and I think it awful how they are out to sell something you don’t need. They are not a company that is in your best interest. Stay away….

Matt Whitehead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.

Carolyn Edgell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They are the best! Knowledgeable, dependable, prompt, and kind!!

Adam Landis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called at 3:30pm to schedule a service call for my broken garage door. I was expecting at least a day to get someone out, but Kayne was to the house by 4pm and we had a beautiful new door installed less than 24 hours later! I was impressed by the timely communication and updates via phone & email. Fantastic experience! Thank you!!

Elanore White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service! Joshua was precise and attentive as well as informative. He is the reason why companies succeed. I will definitely refer all business to Percision!

Judy Squeo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision from a referral of a friend who had a new door opener installed a few weeks ago. I was really surprised when I called yesterday and a technician, Walker, was able to come out around 4:00 PM in the same afternoon. There had been two lightbulbs over the last six months that hadn't just burned out, they actually exploded and sent glass all over the garage. I've never really been happy with the way the door itself was working. It seemed noisy and seemed slow at times and faster at others. Walker went over everything and found some things that didn't seem to be done correctly when I had the garage built last year. I asked him if he would give me an estimate to repair the entire thing in order for it to perform correctly. Again, I was surprised after I okayed the repairs and he was able to replace the opener and repair the other things the same evening. I thought it would be several days to repair. My garage door is now steady and quiet when opening and closing. He arrived around 3:40 PM and was done and on his way by around 7:00 PM. He was very pleasant and informative. He had no problem answering any of my questions or showing me and explaining to me what he was doing. I grew up with three brothers and they were always helping me and showing me how to do things so I've always been interested in seeing how things work. Because of them, I feel pretty self sufficient today. I may be 75 years old but I'm still learning. Walker is a great asset to your company. I will have no problem recommending your company to anyone I know who is having a garage door problem. Thanks for "fixing my garage door"!!!!!!!!! Judy Squeo

Donald Losasso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was done to my satisfaction. Thank you for your quick response

Howard Levitin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician replaced springs on 2 of the 3 garage doors, replaced all of the wheels/bearings, and tuned up all three door openers. He did an excellent job. Very professional, personable and skilled. We truly appreciated the end product. I highly recommend this company.

Jeanette Adkinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything needed to be replaced except for the door. Kayne was the technician. He was very knowledgeable. He explained clearly the problems so that I could choose the best solution. On completion, he showed me all of the new parts and explained how to operate the equipment. I’m very pleased. I would recommend Precision Door to family, friends and neighbors. Thank you Kayne, what a great job you did!

Sara Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Working w Precision Door is a dream come true. As far as I'm concerned there is no competition & there doesn't need to be. From step one they've been expedient, punctual, knowledgeable, personable, & our rep, Dustin, has been absolutely wonderful, explaining everything in great detail to make sure a less knowledgeable person, such as myself, understands, which I sooo appreciate! I also love how they try to send the same rep out to inspect & do the repair, if done separately, as was done for us. Dustin fixed our door in record time & it sounds so much better than it did before! He also let me do a trial run w everything including our garage door openers after to make sure it all worked, & it did beautifully. Their options for payment plans have also been so helpful in that we could go ahead & thankfully get this done. I truly thank Mr. Rapp, Dustin, the appointment setters, & everyone on this truly amazing, winning team. Sorry for the length of this but it's needed to outline all the fantastic features of this company & it's workers. Kudos & gratitude to you all! ????

Ken Shannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to say we had a great experience with your tech Kane today. He is an outstanding employee very nice, very concerning and did everything he could to help us out.

Natalie Koganova

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt response, excellent service, the job was done very quickly and professionally, and on Sunday! Thank you!

Dave Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The overall experience was outstanding. Our service person was very professional and gave me great options to take care of our needs.

Nancy Borowy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my first experience with a garage door problem and it was a very positive experience. My technician Gary was excellent. He explained to me what was wrong with my door and showed me what he was referring to. I greatly appreciated him and your company for the quality and professionalism Gary showed while working on my door. Thank you.

Earl Cathers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

service tec was very nice and explained the process be for he started. I would recommend your services to a friend. Thamks for your help.

Shawn Minke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were impressed from the time we called with the problem to a technician coming out and fixing the problem was a total of 2 1/2 hours. The quality of service we received was excellent! Will refer friends to Precision.

Phylis Blanton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Jr. came out on 10/29/2020 and did a check on my garage door. He install a new garage door opener and checked everything else. Tim explained everything about the opener to us, he even programed the cars for us. A very pleasant young man. Thanks you for a job well done

Marget Arndt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

dI needed my garage door system fixed. A young man named Walker came and looked into my situation. Since my prior work had been done by Garage Door Service the motor was theirs. It was a circuit problem. Being on a strick budget, I could not afford a new one. Walker walked me through all of the senarios and I ended up not fixing now. There was no charge and the technician was wonderful I would recommend Precision to anyone for honest estimates and excellent service. A definite 5.

Brian DeHart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Door after another company that I had called said that they could not meet their time that I had scheduled between 12 noon and 2 PM. They called to cancel at 11:45 said it would be 2 days to get to me. Precision said they could get to me between 4-8 PM. They called back in 15 minutes and showed up less than 1 hour later. All the work was done by 2 pm. Great service, good prices and everything works well. Go with these people!

Larry Walden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From talking with Amanda to schedule repair to Walker explaining various repair options to Walker completing repairs, the process was very easy. The call and repairs were on Sunday. Parts in the truck and all the necessary tools to complete. Door working well. Thanks

Mark Franklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great install very professional. Megan was great and the installer was awesome.

Amitai Sela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They came reasonably quickly for a non-emergency. They reviewed everything (even though the problem seemed to have fixed itself). The price was fair, and the tech was friendly. He also observed all covid restrictions without asking.

Liz Paoliello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has done all of my door service over the past 20ish years. Service is always great and my experience today with Tom was no different. I didn’t love the diagnosis & an unplanned expense but Tom gave me options so I could make the best choice for my budget.

Andrea S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walker did an EXCELLENT job fixing my garage door. He inspected the garage door, then provided me with several options. Many Thanks!

Bruce Goldsmith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was prompt, courteous and thorough. I was very pleased with his service.

William Nixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jesse was very professional and knowledgeable help me understand what issues were, bearings and a spring was replaced . I believe I saw advertisements on TV and maybe a truck in the neighborhood thanks

Bill Baumker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow, what excellent service. Tom came to our home right on time, gave me several options and after discussing the details of all options he moved forward with the repairs. This was a great service experience. Thanks, Bill

Bob C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was my technician. He arrived on time and quickly determined what his next steps were. Due to prior poor maintenance the door was loud, shaky and operated erratically, causing it to jump off the rails. He replaced worn rollers, adjusted the rails and lubricated the hinges. Door now opens very smooth and quiet. I couldn't be happier with the results, and Tim never tried to sell me work or parts I didn't need.