4.9 1 2 3 4 5 7,852 Reviews

From Columbus Homeowners

Garage Door Repair in Columbus Metro Area - Page 194

Precision Garage Door Service

Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Columbus FREE Service Call

Serving Columbus

Proudly serving the Columbus Metro Area community with same day service.

Service truck

Local Garage Door Repair in Columbus Metro Area

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Columbus

Serving Columbus

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 999 most recent customer reviews

Precision Garage Door of Columbus is drawing consistently strong customer praise across the Columbus metro area for fast response, knowledgeable technicians, clear explanations, and professional service. Reviewers frequently mention same-day or very quick appointments, efficient repairs and installations, and a low-pressure experience where customers are shown options and kept informed. Many customers also highlight friendly communication, thorough workmanship, clean job sites, and equipment that works better, quieter, and more reliably after service. A smaller set of reviews mention pricing concerns, but the overall review pattern is strongly positive and repeat-business focused.

What Customers in Your Area Mention Most

Responsiveness (148) Customers repeatedly praise the company for very fast response times, including same-day service, quick callbacks, and prompt arrival windows. Professionalism (146) Reviewers consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Communication (134) Reviews often highlight clear explanations, detailed estimates, timely updates, and helpful walkthroughs of the work being done. Service (132) Many reviewers praise the overall service experience as excellent, top-notch, helpful, and customer-focused from start to finish. Expertise (121) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems quickly and accurately. Friendliness (116) Customers commonly describe staff as friendly, personable, kind, and pleasant to interact with. Speed (112) Customers regularly praise quick repairs and efficient installations that are completed in a short amount of time. Workmanship (104) Customers frequently say the repairs and installations are done well, fixed correctly, and leave doors working smoothly, quietly, and securely. Trustworthiness (82) Reviewers often mention honesty, no-pressure recommendations, fair guidance, and confidence that the company is acting in their best interest.

Recent Reviews from Columbus

Maureen Casamassimo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/24/2021

Informative, efficient in responding to our repair needs and providing results! Worked with us in understanding the cause of the breakdown and 'in servicing' us in the operation of the switch and remotes.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Opener Install

Product: Garage Door Opener

Andrew Klosterman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/23/2021

Fantastic work! Precision was able to get out to our house sooner than expected and had the work done in no time. We made sure to have everything cleared out of the way and Jeff had the job finished in a few hours! We couldn't have asked for a better experience! Thank you so much!

Megan Jewell

Door Designer: Megan Jewell

Service: Install Garage Doors

Product: Garage Doors

Melissa Hillshemier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 02/20/2021

My garage door wasn’t opening up smoothly and was jerking. The chain that goes into the door opener was hanging as well. I called precision door service after seeing their ad that they have same day service. The tech that came to my house was great and very professional. My rollers and springs and some other items were replaced and the door is opening very smoothly and is working great! I appreciate their fast and professional service. I would definitely recommend them and would use their services again, if needed

Service: Broken Garage Door Spring Repair

Product: Rollers

Ron Hartley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Carroll, OH 02/20/2021

Outstanding customer service!! Prompt Friendly Reasonably Priced. A Terrific experience.

Service: Garage Door Repair

Brian Dalton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 02/19/2021

Matt Eberly got my Garage door back in operation quickly!

Matt Eberly

Technicians: Matt Eberly

Service: Broken Garage Door Spring Repair

Product: Springs

Shawn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galena, OH 02/18/2021

Same day service, was better than expected! Convenient after work hours appointment was unexpected but very appreciated. Michael, the service technician was very polite, accommodating and knowledgeable. He replaced broken springs on our main garage door and replaced deteriorating spring on our second door. Also replaced all rollers and lubricated hinges. Took about 2 hours in all. Everything works better than ever!

Service: Broken Garage Door Spring Repair

Product: Springs

Chris Herring

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/18/2021

Felt the technician was attempting to sell me upgrades on my operner. It didn't appear sincere but rather a ploy to generate sales. If I didn't know any better, I would say the technician got a peice of the action for upgrades. I got a little push back when I presented a coupon for a free trip charge with service over $100.00. The tech said most of the bill was the trip charge and the coupon wouldn't apply. That wasn't correct since my final amount I paid was $117.65 and the trip charge was $49.95. He did finally accept the coupon and reduced my bill from what was originally $180'ish. Looking at the bill, I got charged for "fleet transportation" - $20.00. Seems redunant. Get the trip charge waived with a coupon but get hammered with a "fleet transportation" charge! Lastly, the tech fixed my light issue, it wasn't coming on when the garage door was activated. He fixed it so good it won't shut off now! Back to having a problem again! Doubtful I'll be a return customer.

Response from Jim Rapp Business Owner

Thank you for taking the time to leave us your feedback today Chris, We appreciate you taking our phone call today with management and are glad we were able to come up with a plan to get one of our technicians out to your property to look further into your motor and see what could be causing the issue with the light in the motor unit and make this right. You should also be receiving that refund check in about 3-5 business days but if you have any further questions or concerns please reach back out to our management team.

Service: Garage Door Repair

Pat Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/16/2021

I would recommend your company, your representative was on time, courteous, and very professional. He explained all of my options and did the repair in less than an hour. Great job!!

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Ellen Mcbride

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 02/16/2021

Service was excellent, technician explained what needed done today, and later on. It was great, no complaints

Service: Broken Garage Door Spring Repair

Jonathan Printers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 02/15/2021

Great customer service and the installer was very helpful and knowledgeable in the product and service. Thank you.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Ken Lyding

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tim was great! Very professional, courteous and made sure I understood how I could do personal maintenance on my garage door so as to avoid unnecessary service calls. His last comment was that my door was in excellent condition and, "see you in a few years." Thank you!

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Mary O'malley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/13/2021

Tim just installed a new garage opener. He was incredibly knowledgeable and answered all my questions. The opener he installed is night and day compared to the old one that was there. Tim was punctual and had the work done quickly. I will recomend Precision and Tim to anyone that needs service.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Opener Install

Product: Opener

Bruce Stubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 02/12/2021

Awesome service. Bearing and cables both had to be replaced. Tech was a 10 out of 10 we highly recommend this company

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Craig Matson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 02/12/2021

Dustin came out and replaced both springs, rollers, center bearing, and bottom door pad. Highly recommend your company, and Dustin; great young man.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Broken Garage Door Spring Repair

Dan Webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had a broken door spring and the service technician arrived within two hours of our call. He was courteous and efficient. He provided three different options for the repair and explained the cost and benefits of each option. The repair was completed in just over one hour. We would definitely use your services again if the need arises.

Service: Broken Garage Door Spring Repair

Product: Springs

Greg Cira

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galena, OH 02/10/2021

I have used Precision door service three times now. Excellent service and professionalism each and every time! Replaced spring 14 months ago. This month door opener failed so Jim T. Jr. replaced opener, bearings, drum, rollers and balanced to help alleviate stress on new parts. Plus he replaced a NEW heavy duty spring, that was installed last time, this time for FREE due to a warrantied part. Will Recommend to everyone! Thanks and keep up the good work ethic.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Product: Opener

Nancy Gillilan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I originally called because I thought the “eye” was broken and my door wouldn’t go down. I called and within 3 hours Dustin was at my door. The initial problem only required reconnection of a wire. I asked Dustin, if he had time, to check anything else that might need replaced. This opener is 20 years old. He quickly found some things that could be cared for that were either broken or could break soon (rollers, bearings, as well as what things were older and showing wear but didn’t need replaced. He provided an estimate which was very reasonable and within 1 hour my door was completely taken care of. So within 4 hours of my phone call my door was fixed. Dustin was an absolute delight! Friendly, pleasant, professional, and intelligent. Totally made me feel that I was his priority. This was an exemplary experience from start to finish that many other companies could learn from. I will use no other company in the future. Thank you Dustin and Precision!

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Tom Chupka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/10/2021

Can't say enough about the fast, professional service we received from Precision. We had used their service before and were very happy with the work done, so they were the first company we called this time. It was late on Saturday night when a spring snapped, also breaking a cable. Set an appointment for early on a snowy. Sunday morning. Tom Palmer showed up at the exact time, ready to work. In a very short time he had the door hanging straight, with the new springs and cable replaced. Even in the dead of winter with several inches of snow on the ground, Precision got the job done, fast. Can't say enough good about Tom Palmer. Polite, professional, and knew his business. Will certainly use Precision in the future.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Rex Schlosser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 02/10/2021

The professionalism of the tech was pleasantly reassuring. My door stopped working at 2am and the first thing that came to mind was the commercial, which states that no garage door problem happens at a opportune time.

Service: Garage Door Opener Repair

Johnie and Cindy Meyers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/10/2021

Tyler showed up on time and ready to work. He diagnosed my problem and had it fixed and operation within 15 minutes. I thought the price of the remotes was high but from time of call until the problem was fixed was 30 minutes. You have to pay for that kind of service.

Service: Garage Door Opener Repair

Steve Heft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/09/2021

My service technician Michael Bowman did an excellent job of installing a replacement garage door opener. The opener that he replaced had a lifetime warranty and was purchased at precision. I have always found that precision stands behind their products. They employ courteous and efficient technicians as was Michael. I would tell anyone who asks of the wonderful and top notch service they provide.

Service: Garage Door Opener Install

Product: Opener

John Nagy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/09/2021

Arrived on time and no problems with the service we ordered

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Linda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, OH 02/09/2021

We chose Precision because we were in need of a garage door opener immediately. We seen your add in the Newark Advocate and you did not charge extra for weekend work. Tom was called and let us know when he would get here. Tom was very polite and very efficient. He cleaned up and left no trash. We were very happy with Tom.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Frankie Merritt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I Recommend that you call Precision first. They installed new double springs, cable, rollers, adjusted the tracks, and reinforce my garage door opener brackets at a reasonable price. Waited 3 months after the installation to write this review ,to make sure everything was still in good working order.

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 02/07/2021

They came out on a Sunday and completed repairs in the same day! Thank you.

Service: Garage Door Repair

Product: Springs

Mike Mervs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 02/07/2021

The installer was very polite and professional. I will use your company anytime in the future for garage door repair or installation.

Service: Garage Door Opener Install

Product: Opener

George & Terri Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Heath, OH 02/05/2021

I chose Precision because I have seen their TV ads, so I knew the name. Door cable broke on Thursday, Matt arrived Friday morning to make the repairs. He was personable and professional. He explained my repair options and had all the parts necessary to fix my garage door. I consider it a job well done. Thank you.

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Repair

Barry Knaub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Blacklick, OH 02/05/2021

Work was done professionally and courteously. Very pleased with your work.

Service: Garage Door Opener Install

Product: Opener

Scott Shipley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, OH 02/05/2021

Very professional. Nice people. Care about what they do. Great service.

Alex Eliopoulos

Installers: Alex Eliopoulos

Service: Install Garage Doors

Product: Garage Doors

Peter Dipiazza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/03/2021

Walker was great to work with. I was impressed by his customer service and speed of getting the work done.

Walker Furpahs

Technicians: Walker Furpahs

Service: Garage Door Opener Install

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Join your Columbus neighbors and let our experts take care of your garage door.

Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026