Garage Door Repair in Columbus Metro Area - Page 185

Ram Bhattarai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good

Hugh Spikes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was great. Excelkent customer service and a good person. Very respectful. Thank you so much.

John Snider

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek did a great job! Was phenomenal!

Kathleen Kelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What a pleasure to deal with such professionals. Tim, the repair technician who helped me, was courteous, knowledgeable, efficient, patient and kind. My garage door was bigger than what the company usually handles, but Tim worked with them to innovate a solution that works for me, and then implemented the fix with all due speed. I appreciate what a gentleman Tim is and how he handled my repair with both skill and grace. Thanks, Tim, and thanks, Precision.

Michael Duffy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt,friendly,efficient.Thanx

Mike Whiteman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

HORRIBLE EXPERIENCE BEWARE!!!... I had an issue with my motor in the opener. They came out and analyzed my issue and furnished 2 quotes $1900+ and $2300+ and then charged $49.95 service fee with a line item of $20 for transportation. I was not informed of a service fee up front and the tech did NOTHING except write an estimate. In review of their estimates, they hugely up-charged everything as I check on-line what I could by the parts for and quoted a discontinued opener. I had another company out and it was fixed for a total of $178 ... I've asked for a refund of the $49.95 Buyer Beware!!!!!!!!!!!

Mary Gower

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door would not open. I called Precision and they told me someone would come out between 10-2. In about 30 min Dustin called and said he was on his way. He looked at the opening and pointed out the metal shavings and then unscrewed the opener and showed me how bad it really was. Ok so I asked what can you do to fix it and he said you need a new unit! I was loosing it and said how much?! He told me and I was in disbelief. I had no choice and he installed a new one. Thanks Dustin you did am amazing job. I would recommend!!

William Lewins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great product/service!!!!

Ouli Guisse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. Got the job done in no time.

Suzanne Chavanne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technition was very freindly and knowledgeable.

Amy Tincher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely, professional and excellent customer service

Bill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was Jason and he arrived at the scheduled time. He immediately inspected all the garage door components and made his recommendations. He addressed only the components he believed needed to be replaced and nothing more. He was very efficient and completed the job in the time promised. I would recommend both Precision Door and Jason for a quality job.

Ceclia Cromwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to compliment Precision Door for the excellent service I received by Dustin on Oct.4th repairing my garage door. I actually thought I would just get a quote, which I did, but he fixed it right away. I would gladly recommend Precision Door. 5 stars!!!

Erwin Letellier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Checking on Google, the first company that I saw, after check your reviews, I had good feeling. And I wasn’t wrong, Dustin was so detailed, checking the minimum detail and finally found and solve the problem

Sally Bricker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The garage door motor light was not working. Gary the technician arrived promptly and resolved the issue quickly. He also gave suggestions on buying a light fixture motion sensor in order to improve lighting in the garage. Much appreciated. Thank you for your service. Sincerely; Jim

Alan Palo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service man arrived as scheduled. After inspecting the problem, he provided us with estimates of levels of repair to be considered. Job was completed in a timely manner, and door operated as expected.

Jerry Guy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rodney was our installer and he was exceptional to work with. He explained everything we needed ,answered all our questions and was pleasant. He did all the repairs and installed a new opener in a timely manner.

June Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a "failure to open" problem and I thought I might need to replace the electrical parts. I heard your TV and checked your advertisement on line and was pleased with the ratings and comments I found there. My experience was completely pleasant, reassuring and professional. A technician was scheduled to come within a time frame of my choosing that afternoon . He called when on the way. He discussed replacement of the system but found the present problem to be repairable so I chose that option. Based on my experience I would give a 5 star rating.

Sean G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price - if your in a pickle and don't have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to 'upsell' me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren't 'horrible people' or 'criminals' as some describe - they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn't get into trouble by his superiors as a result of me passing on their service - it isn't his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again - if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. - perhaps not.

Gena S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin came out at a moment’s notice after my garage door buckled and remained open. Not only did he fix the door completely, he identified and repaired a few other issues he noticed with the door, made it safe, made it stronger, and absolutely saved the day. I’ll be a repeat customer for sure!

Kathleen Wafer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our entire experience was phenomenal. From initial call and the professionalism with customer service. The tech arrived early Taylor was very courteous and explained everything in detail. We would recommended Persian to anyone.

Mike Whitehead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Walker was timely, honest, courteous, and explained to me exactly what the problem was, and what needed to be done. He did not care if I watched the job being preformed, and answered all my questions. I chose Precision because of advertisements I had seen on TV. I needed the repair done the next day, and Precision was able to accommodate.

Jordan Traikoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars definitely. Wish I could give them six. Excellent company to do business including the young lady in customer service who set the appointment to Tim who analyzed the situation, recommended various products and very professionally installed the product. Tim was very friendly, trustworthy and helpful. Highly recommend this company for whatever garage door needs you may have.

Jackie Mcclain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kayne S. Was great. He explained what he was doing and made sure it worked properly before he left.

Bill Graban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No reasonable person could expect better service than I received from the precision garage door company. The technician, Jim Rapp, was technically very proficient, and on top of that, a really pleasant person.

Micheal Slezak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Appointment was set rapidly and convenient to me. Our installer, Dimitri, was prompt, courteous and highly skilled. We were very pleased.

David M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My door was not working at 100%. Matt E. inspected the door and explained three service options. He quickly replaced the worn door hardware, the springs and lubricated all the hardware on the door. When he finished the door was running smoothly and in good balance. Matt is a true professional in doing his work.

Mike Patzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Punctual, friendly technician. Explained in detail what was wrong and how and why the specific repair was needed. Completed in a timely manner and cleaned work space once complete.

Ben Potters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called to request a repair on my opener and was given an appointment and approximate price over the phone. Unfortunately the repair associate could not provide the spare part to repair due to the age of the opener. However he did give me some suggestions and a price for a commercial grade opener. I elected to replace myself with a residential model. I appreciated the honesty, discussion and no pressure sales approach. Since they could not repair, they did not charge the service call. I very much appreciate that integrity in service and doing the customer "right"! I will recommend any time for Precision. Thank you, Ben

Kim Dishong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All I can say is…RUN! They wanted to charge me $985 for a $180 repair that was done in 30 minutes by a great company named The Garage Door Guy. They also charged me $50 just to come out. This company should be ashamed of themselves!!!