4.9 1 2 3 4 5 7,852 Reviews

From Columbus Homeowners

Garage Door Repair in Columbus Metro Area - Page 184

Precision Garage Door Service

Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Columbus FREE Service Call

Serving Columbus

Proudly serving the Columbus Metro Area community with same day service.

Service truck

Local Garage Door Repair in Columbus Metro Area

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Columbus

Serving Columbus

and surrounding communities

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What Customers are Saying

Summary based on the 999 most recent customer reviews

Precision Garage Door of Columbus is drawing consistently strong customer praise across the Columbus metro area for fast response, knowledgeable technicians, clear explanations, and professional service. Reviewers frequently mention same-day or very quick appointments, efficient repairs and installations, and a low-pressure experience where customers are shown options and kept informed. Many customers also highlight friendly communication, thorough workmanship, clean job sites, and equipment that works better, quieter, and more reliably after service. A smaller set of reviews mention pricing concerns, but the overall review pattern is strongly positive and repeat-business focused.

What Customers in Your Area Mention Most

Responsiveness (148) Customers repeatedly praise the company for very fast response times, including same-day service, quick callbacks, and prompt arrival windows. Professionalism (146) Reviewers consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Communication (134) Reviews often highlight clear explanations, detailed estimates, timely updates, and helpful walkthroughs of the work being done. Service (132) Many reviewers praise the overall service experience as excellent, top-notch, helpful, and customer-focused from start to finish. Expertise (121) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems quickly and accurately. Friendliness (116) Customers commonly describe staff as friendly, personable, kind, and pleasant to interact with. Speed (112) Customers regularly praise quick repairs and efficient installations that are completed in a short amount of time. Workmanship (104) Customers frequently say the repairs and installations are done well, fixed correctly, and leave doors working smoothly, quietly, and securely. Trustworthiness (82) Reviewers often mention honesty, no-pressure recommendations, fair guidance, and confidence that the company is acting in their best interest.

Recent Reviews from Columbus

Libby Kalbouss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/28/2021

I was overjoyed when the Precision Technician was available the SAME DAY my garage door decided to "unhinge" itself. Michael Bowman was very efficient, very knowledgeable, very diligent in making sure I understood the options he gave me for repairing the door, and most professional. I would HIGHLY recommend Precision Door Service to anyone who needs it. Thank you, Precision, for sending me this wonderful person to repair my garage door. I purchased all products needed for the repair.

Service: Garage Door Repair

Product: Springs

Rose Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was knowledgeable and professional about what needed done. Very friendly, never felt like I was being given a sales pitch. I was given options for the repairs. And was truly surprised when he repaired it then!!! That was awesome!!! Hiring someone these days is weeks or months out for the work to be done. Will only call your Company when I need repairs !!! And I've got 4 more properties with garages!!! And will recommend you to anyone who needs your services!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Justin Sayre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Etna, OH 07/28/2021

En was great. He came out to assess the issue with our garage door and opener. He explained the issues, our options and prices. He was highly professional and very down to earth. The new opener, spring and parts on the door were installed quickly for a great price. Would highly recommend En and Precision Garage Door of Columbus.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Janis Blake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/27/2021

I chose Precision Door because of seeing the Commercial every morning on TV. I had a new garage door installed along with a new opener. I was very pleased with the installer professional and friendly.

Service: Install Garage Doors

Product: Garage Doors

William Daumeyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 07/27/2021

I was very impressed with each step, from setting up the appointment, the quick response time, to the gentleman that serviced our garage door today, I could not have been happier.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Kurt Kramer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I’ll be honest, I saw an advertisement but in the end couldn’t be happier with precision. From the appointment setting, the quote the technician (Walker), to the installation and follow up everything has been exceptional!! Even the quote was completely competitive.

Walker Furpahs

Technicians: Walker Furpahs

Service: Install Garage Doors

Product: Garage Doors

Patrick Laird

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After 19 years, our garage door opener failed. We also had a broken spring, which is what prompted me to call Precision at around 3 pm today. Dustin arrived by 6 pm, and worked while we ate dinner and left us with a new system that was probably long overdue. He was personable, well versed in his field, and helpful in every way. I could not recommend Dustin and Precision more confidently. I’ve used new start ups in the past, never again. Great job, Precision !

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Opener Install

Ann Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/26/2021

I chose Precision Door Service based on a google search. I appreciated that the website was thorough, and showed pictures of the staff. Gary Lemaster provided perfect service: he was friendly, prompt, very knowledgeable and informative. He replaced the key pad, springs, rollers in a very timely manner. I already referred a neighbor to Precision just hours after Gary completed the work. I highly recommend Precision Door Service!

Service: Broken Garage Door Spring Repair

Product: Springs

Howard Wayne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tim did a great job! He was punctual, polite and efficient. Would highly recommend!

Service: Garage Door Repair

Andre Decuir

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler came out to take a look at my garage door. He was very soft-spoken, polite, and professional. He went over what needed to done very carefully and asked if I had any questions. I had used Precision before, but my recent experience will definitely make me continue to use them in the future.

Service: Garage Door Opener Install

Product: Garage Door Opener

Mohammed B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 07/25/2021

Derek was very knowledgeable and thorough in his work. He did an excellent job in replacing the spring and other parts which were worn out due to age. I am happy with the service provided by Precision.

Derek Mason

Technicians: Derek Mason

Service: Broken Garage Door Spring Repair

Product: Springs

Naomi Queen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 07/25/2021

We needed our garage door repaired, they came out the same day i called and fixed it and now its like a new door. Very good service. Thank you! N. Queen

Walker Furpahs

Technicians: Walker Furpahs

Service: Garage Door Repair

Product: Springs

Ray Hanback

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/25/2021

Very fast & efficient service. Called at 11:15am on a Sunday and the technician arrived about 12:30 Derek was very professional and did an excellent job.

Derek Mason

Technicians: Derek Mason

Service: Broken Garage Door Spring Repair

Barbara Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, OH 07/24/2021

Dustin was excellent. He knew what he was doing, was very polite and personable, got the job done in good time. However I felt like the repair was a bit pricey.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Broken Garage Door Spring Repair

Product: Springs

Erika Wehner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 07/24/2021

Dmitri was absolutely wonderful, very professional, and he did such a great job! He explained what was going on with my garage doors and gave me a few different options, which I appreciated. He had everything fixed in no time and my garage doors are so quiet when I open/close them now! Thank you, Dmitri! I would highly recommend Precision.

Service: Garage Door Repair

Product: Springs

Aaron Crawford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision has replaced my springs in the past and were great, so when things stopped working, they were the right company to call. The technician was down to earth and friendly. The fix was easy, but while he was here he inspected the rest of the door an opener and made a few adjustments.

Service: Garage Door Repair

Kim Tantari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thank you, Rodney! You were very professional, and personable. Your work looks great!

Service: Garage Door Repair

Product: Remotes / Keypad

Deborah Lisheid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/22/2021

Fabulous customer service; the office was able to offer me an earlier time slot than the original schedule and the technician (Dustin) was timely, professional and fixed the problem. Win-Win in my book. Precision Door was the ONLY company out of 4 that I called after hours who answered the phone!

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Product: Rollers

Bob Mccale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 07/22/2021

Technician came out within an hour of my service call once I told them my vehicle was stuck inside the garage replaced the Spring and I was on my way Great job????

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

Kim Draves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, OH 07/20/2021

I called Precision because of the tv commercial and am glad I did. Had 2 garage doors put on plus garage door openers. Great job done and answered any questions I had. Explained maintenance on the doors and was very professional.

Alex Eliopoulos

Installers: Alex Eliopoulos

Service: Garage Door Opener Install

Product: Garage Doors

Diane Juhola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

If you want good service from a reliable company, Precision Door is your choice. My tech was polite, informative, efficient, and early, which is rare these days. I recommend this company for any door issues.

Service: Garage Door Repair

Sherry Wirick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 07/20/2021

Excellent service. Tech took the time to explain everything to me

Derek Mason

Technicians: Derek Mason

Service: Garage Door Repair

David Gale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I broke my garage door Sunday evening. Was able to get the car inside so called Precision Monday morning at 8:30. Was scheduled for service between 10 am and 2 pm. Service tech called about 9:45 to say he'd arrive in about 30 minutes. He arrived at 10:15. We reviewed my problem--the door was uneven--the right side was closing about 1 inch off the floor. The technician, Dustin K, operated the door with the door opener to see what was going on. Then he disconnected the garage door opener and operated the door by hand. It was hard to raise and slammed down. His analysis was that the springs were not operating correctly--there was not enough tension. He also identified a damaged cable--that was my fault. He gave an estimate of what needed to be replaced and the price. He replaced both tension springs and the cable and adjusted to door. Now it works perfectly. I approved his recommendation. He completed the work in about half and hour and encouraged me to operate the door opener. Every thing worked perfect. His charge was equal to his estimate. Dustin seemed to know what he was doing, did it right and within his estimate. He was personable and easy to work with. I recommend Precision Overhead Garage Door Service and would certainly use them again if I need service.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Broken Garage Door Spring Repair

Product: Springs

Joslyn Dorsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door went out today and Precision was able to come out same day which was awesome. Derek was our technician. He was knowledgeable, respectful, nice, and seemed very genuine. He broke down our different options and we ended up customizing a bit but overall it was a very pleasant experience. I would definitely recommend this company to anyone and I only selected this company because of all the good reviews soooo I'm adding to your "good review" collection! Thank you so much!

Derek Mason

Technicians: Derek Mason

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick Yarbrough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/18/2021

Good service

Service: Garage Door Repair

Product: Springs

Joel Kent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/17/2021

We needed a new 16 foot rubber gasket along the bottom of the garage door. I called on a Friday afternoon and they said someone would arrive between 10 and 12 noon on Saturday. They quoted the price. The next day at 10:45 AM the tech arrived and in 30 minutes had completed the work. The billed price was as quoted... no surprises. I was very satisfied.

Service: Garage Door Repair

Beth Kellogg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/15/2021

Very friendly professional service. Everything was explained to my satisfaction and the installation was done promptly. I got your name from Angie's list initially but a co worker of mine also recommended your company.

Service: Garage Door Repair

Product: Springs

Alexa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I debated between a 1 and 2 stars. Precision was quick to respond to our broken torsion spring and the tech was professional. That was the only good thing for them. In this area of Columbus there are many garage door repair companies and as due diligence called several to obtain a quote. I explained everything that was needed and what the issue was; gave them exact measurements of the torsion spring and that I would need 2. They said it would be $80-$250, max would be $250. When I called other companies it was anywhere from $220-$350 max for both springs and was upfront about their process. I confirmed that it was for both torsion springs and not just the one. They confirmed. Great! Went with precision. After the repairman looked at the springs, ball bearings, and the motor in all he said it was in all good condition and needs new springs. He did mention that the ball bearings were wearing down and they may have about 2-3 more years left in them. I asked how many and he said $240 for all bear bearings, $80 a piece. I said okay, worth it to keep it longer and not have further issues down the road. Then when all was said and done he said the total was going to be ~$800 taxes included. $800! How does $250 (max) plus the $240 for the ball bearings equal $800. The tech replied that each spring is $250. I told him what his coworkers told me and he said they don't know what they are talking about. They never know prices. Maybe the company should be more communitive between repairman and the office. Why quote different prices? So if you wish to pay three times what the quoted price is, go with these guys. I wish I would have said no and gone with another company that was more upfront and does free estimates onsite. If I would have said no to them they would have charged $50 for coming out. Go somewhere else if you don't want to be surprised with costs and be lied to about the quotes. I understand that quotes are just quotes but to be off by three times is ridiculous.

Response from Jim Rapp Business Owner

Thank you for taking the time to leave us your feedback. There was a miscommunication on our end in regards to the pricing for our springs and we appreciate you giving us the opportunity to fix this error for you and get the cost of the spring to the correct price you were originally quoted at Precision Garage Doors we offer 100% customer satisfaction guarantee.

Comment from Alexa

I may be back for future garage needs as Precision’s customer service is AMAZING! I had posted my review and within 5 minutes got a call from the representative. She cared what I had to say and how my experience went. I was not expecting any form of reimbursement or anything to really come out of this review. But the fact is they care about their customers and offered to make things right. They definitely turned this around from a 1-2 start to a 4 star. Thank you! (The only reason I wouldn’t give it a 5-star is because it wasn’t right the first time but thank you for making it right after the fact.)

Service: Broken Garage Door Spring Repair

Product: Springs

Susan Kadlac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast, quality response and service. Stabilized connection of opener to garage door.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Robin Barton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 07/14/2021

The technician that came to my home today was great! Very friendly, professional and very informative. Explained everything that would need replaced, showed me the final product and I am a happy customer! Thank you Kayne!! Appreciate you and Precision Door Service

Service: Garage Door Repair

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Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026